平面電視

市區凱富全套房酒店的評價

2.5 out of 5
市區凱富全套房酒店
2416 North Orange Avenue, Orlando, FL

評價

8.6

優異

10 分評分,優異;1006 則評價中有 498 則" "
8 分評分,不錯;1006 則評價中有 337 則" "
6 分評分,一般;1006 則評價中有 95 則" "
4 分評分,欠佳;1006 則評價中有 51 則" "
2 分評分,很差;1006 則評價中有 25 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

?

於 2023 年 6 月住了 9 晚
Customer Service 於 2023年7月12日的回應
Thank you for the great rating!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Comfort Suites Downtown. We'd like to share an even better experience with you soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 1 晚
General Manager 於 2019年3月14日的回應
Thank you for staying with us!

10/10 優異

Patricia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was great. Room very clean and quite.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月5日的回應
Patricia, we're overjoyed to hear your stay at Comfort Suites Downtown met your expectations. It's wonderful to know you found our rooms to be spotless and quiet. We aim to provide a peaceful and clean environment for our guests. Thank you for your kind words! We're looking forward to welcoming you back in the future.

8/10 不錯

MARCIA

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One issue was that the bathroom sink didn’t drain well.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年5月2日的回應
Marcia, thank you for sharing your feedback about your recent stay. It's regrettable to hear that there was a concern with the drain in the bathroom. We're diligently addressing these types of issues to ensure an even better experience for our future guests. Your input is very valuable to us and helps us improve. We hope to welcome you back to Comfort Suites Downtown for a seamless stay.

10/10 優異

Micheal (Lawrenceville)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very clean. Slightly older than pictures but the room was very nice.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Micheal, thank you for your great review! At Comfort Suites Downtown, we always aim to offer our guests immaculate rooms which have a comfortable and welcoming ambiance. We're pleased to hear you found your room to be nice. We are proud of our well-kept property and look forward to welcoming you back soon.

10/10 優異

Lakisha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Customer Service 於 2024年4月28日的回應
Thank you for the great rating, Lakisha!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Comfort Suites Downtown! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 優異

Marilyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日的回應
Thank you for the excellent rating, Marilyn!Our goal is to go above and beyond to ensure our guests have a memorable experience at Comfort Suites Downtown! We look forward to hosting you again soon.

8/10 不錯

Joseph

家人同遊
讚好:整潔度、設施服務和住宿狀況
Good property
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Joseph, thank you for recognizing the value of Comfort Suites Downtown. It's wonderful you found it fitting for your stay. We hope to have another chance to serve you in the future.

8/10 不錯

Alex

讚好:整潔度、職員與服務和住宿狀況
Good room for the money.
於 2024 年 1 月住了 5 晚
Customer Service 於 2024年4月23日的回應
Alex, thank you for choosing Comfort Suites Downtown. It brings us joy to hear that you found our rooms valuable for your stay. We aim to provide a comfortable and affordable experience for our guests. We hope to see you again soon!

10/10 優異

Sara

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月23日的回應
Sara, we're thrilled to see your perfect rating! It's such a pleasure to know that you enjoyed your stay at Comfort Suites Downtown and we hope that everything from our service to our accommodations exceeded your expectations. We do look forward to welcoming you back for another exceptional experience!

10/10 優異

Beth

讚好:整潔度、職員與服務和住宿狀況
Everything was great
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月23日的回應
Beth, thank you for sharing your glowing review. It's wonderful knowing your stay at Comfort Suites Downtown exceeded your expectations. Do visit us again on your next trip to town. We're looking forward to welcoming you back.

8/10 不錯

Jacobus

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was fine, just the breakfast could be organised more sustainable without throwaway dishes and cutlery.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月22日的回應
Jacobus, it's good to hear that your stay at Comfort Suites Downtown was satisfactory. Your feedback regarding breakfast sustainability has been noted. We continually seek to enhance our operations, and moving towards eco-friendlier practices is certainly part of these efforts. We look forward to welcoming you back soon.

10/10 優異

Mary

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was convenient while visiting my family in the hospital
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月22日的回應
Mary, we're glad that the location of Comfort Suites Downtown provided convenience during your family visit. We hope for the best outcomes for your family and are grateful you chose us during such a crucial time. We look forward to serving you again in more pleasant circumstances.

10/10 優異

Heisha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and near everything
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年4月17日的回應
Heisha, it's delightful to hear that you appreciated the cleanliness and convenient location of Comfort Suites Downtown. We strive to provide a welcoming and comfortable stay for all our guests. We'd be thrilled to be your host again on your next visit. Thank you for taking the time to share your wonderful feedback.

10/10 優異

Gina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Basic but adequate
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月15日的回應
Gina, thank you for letting us know that Comfort Suites Downtown properly met your needs. We aim to provide comfortable and convenient accommodations in a superb location, making for a sufficiently satisfying stay. We look forward to your return in the future.

10/10 優異

Laura

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet, comfortable stay with free breakfast and parking.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月14日的回應
Laura, it's wonderful to know that you enjoyed a serene and cozy stay at Comfort Suites Downtown. We're delighted that the complimentary breakfast and parking added to the convenience of your visit. We appreciate your feedback and can't wait to welcome you back in the future.

10/10 優異

rogener

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月14日的回應
Rogener, thank you for taking the time to leave a rating. We're delighted that your stay at Comfort Suites Downtown was satisfactory. We aim to continue providing optimal service to make our guests' experience even better. Looking forward to welcoming you back soon!

4/10 欠佳

Guido (mcclellanville)

讚好:整潔度
不滿:職員與服務
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月7日的回應
Guido, it's disappointing to see a less-than-satisfactory rating without accompanying feedback. We strive to provide exceptional experiences and value for our guests, and we're determined to improve. Your honest rating serves as an invaluable tool in our ongoing efforts. We hope that you will give us another chance to provide a heartfelt welcome and memorable stay.

10/10 優異

elaine

讚好:整潔度、職員與服務和住宿狀況
Love how close it is to the hospital and had everything we needed to be comfortable
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月5日的回應
Elaine, it's wonderful to hear that your stay at Comfort Suites Downtown met your needs. We're delighted you appreciated our proximity to the hospital and that we provided everything that you needed for your comfort. We hope to welcome you back in the future!

8/10 不錯

BARBARA

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月24日的回應
BARBARA, thank you for choosing Comfort Suites Downtown and for taking the time to rate your stay. It's wonderful to see that you had a positive experience with us. We're looking forward to welcoming you back on your next visit.

10/10 優異

Myron Charles

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Customer Service 於 2024年4月3日的回應
Thank you for the wonderful rating, Myron!It's fantastic you enjoyed your time at Comfort Suites Downtown so much! We look forward to hosting you again soon for another amazing experience!

10/10 優異

Armando

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月22日的回應
Thanks for the amazing rating, Armando!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Comfort Suites Downtown!

10/10 優異

Jhilma

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Stuff and service was excellent,and the place was clean. The only thing I did not like is the location because there were not many places to eat.
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月1日的回應
Jhilma, thank you for your kind words about our service at Comfort Suites Downtown and how clean you found our hotel. We're pleased to hear that you were satisfied with your stay overall. We understand your preference for a wider variety of dining options nearby and take your feedback seriously. We hope you'll return in the future and we'll be more than happy to suggest some hidden food spots in the area.

10/10 優異

John (Lafayette)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good condition. Easy to get into and out of.
於 2024 年 3 月住了 7 晚
Customer Service 於 2024年3月25日的回應
John, thank you for your outstanding feedback about Comfort Suites Downtown. We're pleased to hear you enjoyed the accessibility and pristine condition of our premises. We appreciate your choosing our hotel for your recent stay and looking forward to welcoming you back soon.

10/10 優異

Amber

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff at check in and check out was super friendly made everything super easy. The hotel was clean and perfect for a family to stay for the night (would have been an excellent choice for multiple nights as well). Breakfast was delicious with eggs, sausage and dollar sized pancakes, with other extras such as fruit, yogurt, toast and fritters. It was quiet and the fridge/freezer combo (mini) microwave worked (a feat in itself for some places). 10/10 would stay again on our next medical trip to the hospital.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日的回應
Amber, thank you so much for this wonderful feedback. We're thrilled that Comfort Suites Downtown provided an welcoming atmosphere and impeccable service. We're glad our delectable breakfast and efficient amenities added comfort to your stay. A reliable and hospitable experience is what we aim for. We're ecstatic to hear that you'll choose our hotel for your future stays. Looking forward to welcoming you on your next trip!

10/10 優異

Roberto

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Buen precio y seguro
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月20日的回應
Roberto, estamos encantados de saber que el Comfort Suites Downtown le pareció una opción segura y a un precio razonable. Nuestro objetivo siempre es garantizar la comodidad de cada huésped. Esperando darle la bienvenida pronto.

10/10 優異

Roseanne

讚好:整潔度、職員與服務、設施服務和住宿狀況
Proximidad a la ciudad
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日的回應
Roseanne, es maravilloso saber que admiraste la ubicación deseable de Comfort Suites Downtown, ya que está cerca de la ciudad. Su amable comentario es muy apreciado y esperamos darle la bienvenida nuevamente en su próxima visita. ¡Buen viaje hasta entonces!

8/10 不錯

franck

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would recommend this place.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月17日的回應
Franck, it's fantastic to hear that you would recommend Comfort Suites Downtown. Our ultimate goal is to create memorable experiences and your support means a lot to us. We hope to see you again soon.

10/10 優異

South Florida

讚好:整潔度、職員與服務、設施服務和住宿狀況
Simply Great and amazing
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年3月15日的回應
It's wonderful to hear you found Comfort Suites Downtown to be simply outstanding. Thank you for sharing your appreciation. We hope to welcome you back soon, ensuring another amazing experience.

8/10 不錯

Lucianna

讚好:整潔度、職員與服務、設施服務和住宿狀況
Cozy and comfortable.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月13日的回應
Lucianna, it's wonderful to hear that you found Comfort Suites Downtown to be warm and relaxing. We appreciate your feedback and look forward to welcoming you back on your next visit.

10/10 優異

Wanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I spent 1 night with my family and everything was excellent, comfortable beds, very good cleaning, very friendly staff and good breakfast.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月13日的回應
Wanda, it's encouraging to hear that you found Comfort Suites Downtown to be excellent, with comfy beds and superior cleanliness. It's great that our team members impressed you with their friendliness and that you enjoyed breakfast. We sincerely appreciate your feedback and look forward to hosting your family again in the future.

10/10 優異

Athanasios (COVINGTON)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Walkable to nearby bars and restaurants and downtown Orlando.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月12日的回應
Athanasios, it's delightful to hear that you appreciated Comfort Suites Downtown's excellent location, making it easy for you to access Orlando's vibrant nightlife and dining spots. We hope your exploration of downtown Orlando was a memorable one. We look forward to welcoming you back to our hotel in the future.

8/10 不錯

Ron

於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月1日的回應
Ron, thank you for choosing Comfort Suites Downtown for your stay and for rating us on Expedia. We're glad that your experience was largely positive and hope to welcome you back in the future for an even better experience.

8/10 不錯

JUDIANNE (Clearwater)

讚好:整潔度和職員與服務
The jacuzzi and pool is located right in the front of the property near the downtown streets. That I did not like.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月11日的回應
Judianne, thank you for your feedback. Your thoughts on the location of our pool and jacuzzi have been noted. We aim to provide a relaxing experience for all our guests. We're glad to know that your overall stay at Comfort Suites Downtown was enjoyable. We look forward to welcoming you back.

10/10 優異

Jerry

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月11日的回應
Thank you for the fantastic rating, Jerry!It's outstanding you had such a wonderful experience at Comfort Suites Downtown. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 優異

George

於 2024 年 2 月住了 3 晚
Customer Service 於 2024年3月27日的回應
Thanks for the outstanding rating, George!We're delighted your time at Comfort Suites Downtown was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 優異

Lisa

讚好:整潔度、職員與服務和住宿狀況
Hotel reasonable priced.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月7日的回應
Lisa, it's wonderful to hear that you found the Comfort Suites Downtown to be economically accessible. We believe in providing excellent service and comfort at a great value. Thank you for your feedback, we look forward to hosting you again soon.

10/10 優異

Melba

家人同遊
讚好:職員與服務和住宿狀況
-
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月4日的回應
Thank you for the 5/5 rating, Melba!It's excellent you enjoyed your time at Comfort Suites Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 優異

Joshua

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super friendly helpful staff, clean comfortable rooms, and a hot tub that's actually hot. White Wolf Cafe is a 6 minute walk away (amazing breakfast burger, tell Mandy I said hi) 11/10 will stay again the next time I'm in Orlando. With love, Carmen's favorite HM
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月4日的回應
Joshua, it's wonderful to hear how much you enjoyed your stay at Comfort Suites Downtown. We're delighted to hear the connectivity of our location and our pristine accommodations enhanced your time in Orlando. It certainly sounds like our warm and efficient team members played a key role in your experience. Do take the time to visit us again, we're excited to extend another exceptional stay your way. Cheers to your travel adventures!Enthusiastically,The Team at Comfort Suites Downtown

10/10 優異

Suzanne

讚好:整潔度、職員與服務和住宿狀況
Check-in was a breeze and the staff was very friendly and helpful.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月4日的回應
Suzanne, we're thrilled to hear that your check-in at Comfort Suites Downtown was efficient and our team members left a positive impression. We hope to see you again for another amazing experience.

10/10 優異

Nodirbek (Franklin)

於 2024 年 2 月住了 5 晚
Customer Service 於 2024年3月21日的回應
Nodirbek, it's pleasing to see your top rating of Comfort Suites Downtown. We are glad you had an outstanding experience. Thank you for choosing us and we can't wait to welcome you back in the near future.

8/10 不錯

Alix

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Customer Service 於 2024年3月1日的回應
Alix, we're thrilled to see that your experience at Comfort Suites Downtown brought satisfaction. We continually strive to offer memorable experiences, and your rating indicates we're achieving that goal. Thanks for choosing us for your stay, we look forward to welcoming you back in the future!

10/10 優異

Schileeta

多人同遊
讚好:整潔度、職員與服務和住宿狀況
I liked first floor
於 2023 年 9 月住了 2 晚
Customer Service 於 2024年2月29日的回應
Schileeta, it's great to hear that the Convenience Suites Downtown's ground level accommodation was to your liking. We're glad you had a positive experience and look forward to serving you again in the future.

10/10 優異

Jose

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月20日的回應
Jose, thank you for choosing the Comfort Suites Downtown. We're delighted to know your stay was a pleasant one. Your feedback is highly appreciated and we look forward to welcoming you back in the near future. Safe travels!

8/10 不錯

Ruth

於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月21日的回應
Thank you for the 4-star rating, Ruth!It's great your time at Comfort Suites Downtown was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

4/10 欠佳

Lisa

不滿:職員與服務和住宿狀況
Broken tv in room. Water in shower would not get hot enough.
於 2024 年 2 月住了 3 晚
Customer Service 於 2024年2月21日的回應
Lisa, we regret to hear about the concerns with your room amenities. Please know that providing a comfortable and enjoyable stay is of utmost importance to us and we're saddened to hear that we did not meet your expectations this time. We promise to investigate these issues to prevent them from reoccurring. We hope you would consider giving us another opportunity to serve you better in the future.

10/10 優異

Glen William

讚好:整潔度、職員與服務和住宿狀況
Friendly service
於 2024 年 2 月住了 7 晚
Customer Service 於 2024年2月20日的回應
Glen William, it's fantastic to hear you speak highly of the friendly service at Comfort Suites Downtown. Our team members strive to provide an enjoyable experience for all our guests. We look forward to welcoming you back for another delightful stay.

10/10 優異

william

家人同遊
Everyone was pleasant which doesn’t happen in hotels. Very clean also.
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月19日的回應
William, it's wonderful to hear that you appreciated the welcoming environment and cleanliness at Comfort Suites Downtown. Our dedicated team members strive to make every guest's stay an enjoyable one, and we're glad this was reflected during your visit. Thank you for sharing your positive experience and we hope to welcome you back soon.

10/10 優異

Roberto

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buena
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月19日的回應
Roberto, gracias por tu reseña. Nos complace saber que su experiencia en Comfort Suites Downtown fue buena. Sus comentarios positivos nos hacen esforzarnos por mejorar nuestros servicios. Esperamos su regreso para otra estancia agradable.

10/10 優異

derek

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月19日的回應
Derek, thank you for your high rating after your stay at Comfort Suites Downtown. We are elated to see you had a pleasant experience with us. We wish you safe travels and look forward to your return in the near future.