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奧蘭多東/UCF 萬怡酒店的評價

3 out of 5
奧蘭多東/UCF 萬怡酒店
12000 Collegiate Way, Orlando, FL

評價

8.2

很好

10 分評分，優異；660 則評價中有 297 則" "
8 分評分，不錯；660 則評價中有 200 則" "
6 分評分，一般；660 則評價中有 90 則" "
4 分評分，欠佳；660 則評價中有 44 則" "
2 分評分，很差；660 則評價中有 29 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Dorothy

讚好：住宿狀況
不滿：職員與服務
於 2024 年 5 月住了 2 晚

8/10 不錯

Susan

讚好：整潔度和職員與服務
Fire pit didn’t work and terrible access to it.
於 2024 年 4 月住了 1 晚

8/10 不錯

Mario

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very clean however, the area around the property was under construction. The pool is great. The facilities also looked very clean and organized however, during my visit elevators were down.
於 2024 年 4 月住了 1 晚

8/10 不錯

Maylin (Hallandale Beach)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was very close to the UCF Campus. Had great dining options very nearby, almost walking distance. The rooms were clean, and the staff was friendly. I liked that the Bistro had a liquor option, and that the menu was filled with good choices for breakfast, lunch and dinner. This Marriot will definitely be my home away from home while I visit my son at UCF.
於 2024 年 4 月住了 2 晚

10/10 優異

Ilir

於 2024 年 3 月住了 2 晚

10/10 優異

Alexandra

於 2024 年 2 月住了 1 晚

10/10 優異

Bob

於 2024 年 3 月住了 2 晚

10/10 優異

Manuel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

6/10 一般

Haidy

讚好：職員與服務和住宿狀況
Room are dark. Not enough lights
於 2024 年 3 月住了 1 晚

8/10 不錯

Vanessa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Eve-Alice

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a nice and clean hotel. The beds are comfortable. For the price however, one would hope there would be a free breakfast and that the unique guest washing machine in the whole hotel would work (the dryer worked, but not helpful without a washer).
於 2024 年 3 月住了 1 晚

10/10 優異

Meredith (Montvale)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for UCF families. Clean and New!
於 2024 年 3 月住了 1 晚

4/10 欠佳

Adriana

不滿：職員與服務
TV wasn't working. Tried to change rooms but they did not guarantee tv would be working on those rooms. They sent someone in the morning without notice who walked into the room while I was using the restroom. Breakfast counter lady at register quite unfriendly. Hotel has a great location.
於 2024 年 2 月住了 1 晚

8/10 不錯

Karla

讚好：整潔度、職員與服務和住宿狀況
We loved everything about this hotel except the bed linens: one sheet and one thin coverlet. Even with the air turned down we were uncomfortably cold all night.
於 2024 年 2 月住了 1 晚

10/10 優異

Karla

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Xiaoming

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Catherine

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice and quiet. The staff was terrific! I thought the food was priced to high.
於 2023 年 12 月住了 1 晚

10/10 優異

Hollie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Deirdre

讚好：整潔度、職員與服務、設施服務和住宿狀況
Honestly was perfect for my situation. Everyone was helpful and pleasant when asked any questions.
於 2023 年 12 月住了 2 晚

10/10 優異

Ericka

伴侶同遊
讚好：設施服務
Close enough to the Orlando Speedway
於 2023 年 12 月住了 2 晚

10/10 優異

Eileen

讚好：住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Christopher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Get rid of starbucks. Would it kill marriot to have a coffee earn for complimentary coffee
於 2023 年 12 月住了 1 晚

10/10 優異

Ellen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Anna Roca

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Myriam

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean Hotel
Very clean and comfortable
於 2023 年 11 月住了 1 晚
Adriana Londono-GM 於 2023年12月5日的回應
Thank you for stay with us and sharing of your positive stayWe look forward to you staying with us again.Regards,

10/10 優異

Militza

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2023 年 11 月住了 1 晚
Adriana Londono 於 2023年11月29日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

6/10 一般

Mary

家人同遊
讚好：整潔度、職員與服務和設施服務
Bathroom needs updating. Hot water was scarce because of broken faucet
於 2023 年 11 月住了 4 晚
Adriana Londono 於 2023年11月29日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.We are currently working on our renovationAdriana LondonoGeneral Manager

2/10 很差

Vijay Edmund

伴侶同遊
不滿：設施服務和住宿狀況
The shower took a layer off of your skin and the ac unit was noisy other than the regular working noise.
於 2023 年 11 月住了 1 晚
Adriana Londono- General Manager 於 2023年11月21日的回應
I hope this message finds you well. We sincerely apologize for any inconvenience you experienced during your recent stay at our hotel.We regret to acknowledge the issue with the hot water supply in your room, and we understand the importance of this basic amenity for a comfortable stay. Please accept our deepest apologies for any discomfort or inconvenience this may have caused you.Dear GuestOur maintenance team has promptly addressed the hot water issue, and corrective measures have been implemented to prevent any recurrence. We value your feedback, as it helps us identify areas for improvement and ensures a better experience for our future guests.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.

6/10 一般

Marguerite

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The place is under construction. No wonder it was so cheap!
於 2023 年 11 月住了 1 晚
Adriana Londono 於 2023年11月27日的回應
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

10/10 優異

Roxanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will stay again
Recently remodeled. Room was nice and comfortable.
於 2023 年 11 月住了 1 晚
Adriana Londono-GM 於 2023年11月21日的回應
Thank you for taking the time to let us know of you experience and we hope to see you back with us real soon.Regards

8/10 不錯

Tatiana

家人同遊
Unfortunately the hotel and surrounding area where under construction. There was dust and noise everywhere
於 2023 年 11 月住了 1 晚
Adriana Londono- GM 於 2023年12月5日的回應
Thank you for taking the time to let us know of your experience. Hotel renovation has been completed.We hope you come back and give us an opportunity to showcase our hotel.regards,

10/10 優異

Ramon (Palm Coast)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We came late around 10pm and the lady staff was awesome.
於 2023 年 11 月住了 1 晚
Adriana Londono 於 2023年11月27日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

10/10 優異

Nadia

於 2023 年 11 月住了 1 晚
Adriana Londono 於 2023年11月27日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

8/10 不錯

Leslie

多人同遊
讚好：整潔度和職員與服務
Thin walls. Continental breakfast was lacking.
於 2023 年 10 月住了 2 晚
Adriana Londono 於 2023年11月27日的回應
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

8/10 不錯

Pamela

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚
Adriana londono 於 2023年11月29日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

4/10 欠佳

Kimberly

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The “minor construction” is not minor. It’s quite disgusting!! I did receive notice AFTER I booked, that there was construction in process, but it almost seemed unsafe to be there. They offered a “free breakfast” for the inconvenience , but the unripe fruit, and coffee without flavored creamer was not worth it. One of the elevators was very bumpy and loud. This place should close until the renovations are complete!
於 2023 年 10 月住了 1 晚
adriana Londono 於 2023年11月27日的回應
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Adriana londono 於 2023年11月27日的回應
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

8/10 不錯

Daphne

讚好：整潔度和職員與服務
不滿：住宿狀況
No hot water that’s horrible I was freezing
於 2023 年 9 月住了 1 晚
Adriana Londono 於 2023年11月27日的回應
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

4/10 欠佳

真實旅客

不滿：住宿狀況
Hotel was under construction. Long delay for hot water for shower. We were told we would be receiving free breakfast due to the construction between 6:30 am and 10 am. No breakfast at 7:00 am.
於 2023 年 9 月住了 2 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was under remodeling and that made getting on the property difficult.
於 2023 年 9 月住了 1 晚

2/10 很差

April

親子同遊
不滿：設施服務和住宿狀況
No hot water the window in my room 435 window didn’t have screen and the carpet by balcony door was wet and smelly they sprayed perfume to hide the smell no hot water in the hot tub by pool ice cold water and the water smelled like sewage when you turn on shower
於 2023 年 9 月住了 2 晚

4/10 欠佳

wendolyn

於 2023 年 9 月住了 2 晚
Adriana Londono 於 2023年11月27日的回應
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

4/10 欠佳

Paul

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The property is undergoing major renovation. I would not recommend staying here until renovations are complete.
於 2023 年 8 月住了 1 晚

10/10 優異

Swissa Faith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are very accommodating
於 2023 年 8 月住了 1 晚

6/10 一般

David

於 2023 年 8 月住了 1 晚

2/10 很差

Dawn

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
I would have NEVER booked this hotel knowing it was under construction. Horrible road condition, poor security, very dirty hotel, elevators were scary. Very disappointed you would have this listed when under such poor conditions
於 2023 年 8 月住了 1 晚

4/10 欠佳

John

不滿：整潔度和住宿狀況
D
於 2023 年 8 月住了 3 晚

2/10 很差

Claudia

於 2023 年 7 月住了 2 晚

4/10 欠佳

Ted

讚好：職員與服務
不滿：整潔度和住宿狀況
Property was under construction and understanding there will be dirty floors but the hall rugs were pretty disgustingly dirty. Hope the hotel will be a total renovation, it’s pretty old.
於 2023 年 7 月住了 1 晚