住宿正面 (夜晚)

奧蘭多海洋世界希爾頓逸林酒店的評價

4 out of 5
奧蘭多海洋世界希爾頓逸林酒店
10100 International Drive, Orlando, FL

評價

7.0

不錯

10 分評分,優異;8903 則評價中有 3138 則" "
8 分評分,不錯;8903 則評價中有 1761 則" "
6 分評分,一般;8903 則評價中有 1462 則" "
4 分評分,欠佳;8903 則評價中有 1143 則" "
2 分評分,很差;8903 則評價中有 1399 則" "

7.2/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

7.0/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Keith

多人同遊
讚好:整潔度、職員與服務和住宿狀況
好 :早餐食物種類比較多。 不好:但房間只有膠杯,不環保環亦影響使用體驗。
於 2024 年 5 月住了 1 晚

10/10 優異

Cathy

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
Jose Colon 於 2024年3月10日的回應
Thank you so much for the excellent review/score of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect, we have plenty of games, food, and drink specials for the entire family. On weekends, we often feature an outdoor, family movie night and our team is consistently working on the next great thing so we can be your home away from home. Just like home, we want to try and make our backyard experience special. Thursday, Friday, and Sunday we feature our live music and backyard BBQ. We will work hard to keep you coming back!

10/10 優異

Chang

於 2023 年 12 月住了 1 晚
Jose Colon 於 2024年1月7日的回應
Thank you so much for the excellent score of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

8/10 不錯

Grace

於 2023 年 9 月住了 6 晚
joseph cardone 於 2023年10月9日的回應
Thank you for your review. We are so glad to receive your wonderful feedback. We like to go above and beyond for our guests. October and November are amazing months to visit our hotel! The weather is typically perfect, we have plenty of games, food, and drink specials for the entire family. On weekends, we often feature an outdoor, family movie night and our team is consistently working on the next great thing so we can be your home away from home. Just like home, we want to try and make our backyard experience special. Thursday, Friday, and Sunday we feature our live music and backyard BBQ. SeaWorld is also offering fireworks on weekends. Please come back and see us again soon.

2/10 很差

MENGMENG

家人同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
房间霉味严重,卫生差
於 2022 年 11 月住了 2 晚
Jc 於 2022年11月20日的回應
Thank you for your review of our resort. I apologize that we did not meet your expectations. The staff is working hard to create a fun-filled environment for November and December. We will review your room and the circumstances surrounding your reservation Come back and see us again soon.

6/10 一般

Xuanyu

於 2021 年 12 月住了 2 晚

10/10 優異

Claudia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good!
於 2024 年 5 月住了 2 晚

8/10 不錯

Stefano

親子同遊
讚好:設施服務和住宿狀況
Buena ubicacion
於 2024 年 5 月住了 5 晚

2/10 很差

Andriuska

不滿:整潔度
於 2024 年 5 月住了 1 晚

10/10 優異

Laura

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great,we will stay again
於 2024 年 5 月住了 3 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 很差

Sahar

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
We had a reservation for 5 nights we encountered multiple occurences of roaches and we finally asked for a room swap when we were woken up by 10 roaches in the bathroom and the living room at 4 am and when asked for another room not only did they give us the furthest away room they were not accommodating and did not help us bring our luggage when asked. When we asked to speak to a manager they said they wrote notes and they will call us later with an update but never reached out. We called them and not only did they not take any notes they said they would give us 3 nights for free but when checking out they changed their minds and only offered us to waieve "resort fees' despite needing to move suitcases at 4 am with no help what so ever. Very unprofessional staff, no courtesy or accommodating staff, was spoken to very rudely and brushed off by every employee. Also, we chose this hotel for the hot tub and not only was it filthy but we called 3 times to have it fixed because it was not working and no one came to fix it, we waited well over 2 hours. Would not recommend!
於 2024 年 5 月住了 5 晚

10/10 優異

Natasha

讚好:整潔度、職員與服務和住宿狀況
The cookies
於 2024 年 3 月住了 3 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

4/10 欠佳

Keila

家人同遊
不滿:整潔度、設施服務和住宿狀況
Decepcionada, el teléfono no tenía el cable, baño tapado, la caja se seguridad dañada, entre otra cosas.
於 2024 年 5 月住了 3 晚

6/10 一般

Brienne

家人同遊
不滿:住宿狀況
Breakfast buffet was not good and cooked properly. There were limited food choices and the rooms are a bit dated.
於 2024 年 5 月住了 3 晚

8/10 不錯

Sebastian

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty good hotel ! 👍
於 2024 年 5 月住了 3 晚

4/10 欠佳

Daniela

親子同遊
不滿:整潔度和住宿狀況
My roomed smelled like cigarrate smoke . Absolutely no parking space . Evertime leaving hotel to go to parks someone smoking weed out side that’s not safe for the young kids.
於 2024 年 5 月住了 3 晚

10/10 優異

Leslie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 5 月住了 2 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 很差

Yoandy

Muy mal servicio
於 2024 年 5 月住了 3 晚

10/10 優異

Victoria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a amazing time
於 2024 年 5 月住了 3 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 很差

John

商務旅客
不滿:設施服務
Horrible staff, hidden prices, poor accommodation for what the price entailed.
於 2024 年 5 月住了 1 晚

6/10 一般

Syncere

商務旅客
讚好:職員與服務和設施服務
Property was okay. Staff was helpful, amenities were nice, and the breakfast was really good. Villas a bit outdated, it looked like an old apartment/motel complex. The room was clean on arrival, but no cleaning services (trash pickup) was done during our stay. Parking was absolutely atrocious. The staff should spread out guests' rooms so we're not all packed like sardines on one side of the property, fighting for parking while the other side is a ghost town. It was incredibly frustrating after a long day of meetings having to take a 10 minute walk (no direct walkways through buildings) back to the room.
於 2024 年 5 月住了 2 晚

2/10 很差

Yadiel

於 2024 年 5 月住了 1 晚

2/10 很差

Grace

不滿:整潔度、職員與服務和住宿狀況
request house keeper, didn’t come
於 2024 年 5 月住了 3 晚

10/10 優異

SANTHOSH

讚好:整潔度、職員與服務和住宿狀況
Very nice place. Parking is little bit confusing
於 2024 年 5 月住了 1 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 優異

Elizabet

讚好:整潔度、職員與服務和住宿狀況
I loved the breakfast
於 2024 年 5 月住了 2 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 優異

Xavier

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2024 年 5 月住了 2 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

2/10 很差

Jade

不滿:整潔度
於 2024 年 5 月住了 3 晚

6/10 一般

ROBERTO

讚好:住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Alma

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Las instalaciones son excelentes.
於 2024 年 5 月住了 2 晚

4/10 欠佳

Adriel

不滿:職員與服務
於 2024 年 5 月住了 2 晚

6/10 一般

Quintrell

讚好:職員與服務
Other than an issue with the room it wasn’t half bad
於 2024 年 5 月住了 6 晚

10/10 優異

Scarlet J

讚好:整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 優異

Willians

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good customer service but at night it is difficult to find parking near the rental room because the parking is somewhat small and the line for breakfast is very very long but the rest is fine
於 2024 年 5 月住了 1 晚

8/10 不錯

Christine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Villas are dated, super small bathroom, no lighting in the stairwells. Our fridge didnt work, and shower drain didnt work, a/c was humid. They did fix fridge n a/c was better after a reset. Paying for parking was also a big downer!
於 2024 年 5 月住了 2 晚

6/10 一般

Hosanna

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
The stay was fine. My husband and I stayed for 8 days. Our room had three hornet nests outside the room. I let the front desk know but they didn’t seem to care and the nests stayed through our entire stay. We also tried to use the outdoor activities such as the mini golf and pool table, but the mini golf course was in horrible shape and the outdoor pool table had broken pool sticks. We also didn’t expect there to be an additional $30 charge for each day to park our car. Otherwise, the facility itself was nice.
於 2024 年 5 月住了 8 晚

10/10 優異

Saqib

親子同遊
Friendly service
於 2024 年 5 月住了 1 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 優異

James

於 2024 年 5 月住了 4 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

4/10 欠佳

Joanne

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Buffet breakfast
於 2024 年 5 月住了 7 晚

10/10 優異

Grislaydy

讚好:整潔度、職員與服務和住宿狀況
10000 de 100
於 2024 年 5 月住了 1 晚
Jose Colon 於 2024年5月22日的回應
Muchas gracias por la excelente reseña/puntuación de nuestro resort. Estamos muy orgullosos de la limpieza de nuestra propiedad y de nuestras habitaciones. Nos gusta ir más allá para nuestros huéspedes. El clima suele ser perfecto, tenemos muchos juegos, comidas y bebidas especiales para toda la familia. Los fines de semana, a menudo ofrecemos una noche de cine familiar al aire libre y nuestro equipo trabaja constantemente en la próxima gran novedad para que podamos ser su hogar lejos del hogar. Al igual que en casa, queremos intentar que nuestra experiencia en el patio trasero sea especial. Los jueves, viernes y domingos contamos con música en vivo y barbacoa en el patio trasero. ¡Trabajaremos duro para que regreses!

4/10 欠佳

Robert

家人同遊
不滿:整潔度和住宿狀況
Parking lot very dark and congested. Persons creeping around in the dark mixed with the smell of ganja. Outdated, while the lobby smelt fresh the remainder of the building smelt musky. Breakfast was awful.
於 2024 年 5 月住了 1 晚

2/10 很差

Ronnie

I have written to you twice. II have called 4 TIMES. I canceled this trip and I am in awe at your lack of communication. I did not go on the trip. I will not call again. Get your act together.
於 2024 年 5 月住了 1 晚

6/10 一般

Courtney

伴侶同遊
讚好:整潔度和設施服務
不滿:職員與服務
The outside of the villas looks like an old rundown motel. The insides are nice but aren't put together very well. The bathtub faucet was loose, the phone didn’t work, and the carpet felt wet and gross. The staff when we checked in did not give us food vouchers for our complimentary breakfast, so we learned the hard way and got yelled at by the serving staff when we tried to get our breakfast the 1st morning. No one told us that parking isn't included, so you pay $31 a night to park there. Found that out after I saw the extra charges after we checked out. The resort part was nice. It feels like they put all the effort into the resort part, the new tower part of the hotel, and the lobby, but just put band aids over the insides of the rooms while leaving the outside looking old and dirty. Almost an unsafe feeling. If you stay here, at least request a room facing the resort, or make sure you book the tower NOT the villas. Will not be back.
於 2024 年 5 月住了 2 晚

10/10 優異

Elizabeth

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

8/10 不錯

regina

親子同遊
Stayed for one night post cruise to have a day at SeaWorld with 3 littles. The location was so very convenient to get to SeaWorld. We will park at the park but there is a walkway to SeaWorld from the hotel property. I did not give high ratings because I do think it could have been a little more well kept. The property wasn’t as well kept as i anticipated the room was not as clean as i had hoped but overall it was a great choice for my family to stay for one evening. The staff were very nice at check in and upon request for late check out. One thing i will make note of I did not know there was a charge of $30 a day for parking.
於 2024 年 5 月住了 1 晚

8/10 不錯

Janel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a nice place to stay for a quick trip to Disney. The rooms were clean, the breakfast buffet was decent, and the hotel in general was nice. Only downside was the small showers and our AC wasn’t working properly. Overall, I had a good experience and would stay here again.
於 2024 年 5 月住了 2 晚

8/10 不錯

Jessi

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just a heads up that there's a $25 charge per day for "resort fees", which you can rationalize as the 2 breakfast vouchers. There's also a $30 charge per day for parking, which makes it safe and convenient. There's plenty of parking available and there's a gate to let people in and out. I know some people put that parking was a fiasco, but we had parking available right in front of our room (building 4) no matter what time of day we got there. The rooms were well kept but no one came to clean on our second day, which is typical these days because of Covid nonsense. The checking process was a bit of a wait but the staff was very friendly. Also, I appreciated how the hotel as a company is allergy-friendly. Their iconic cookies were not vegan but they give away as many of those Partake brand cookies as you request in place of the fresh baked DoubleTree cookies. Also, the breakfast had a ton of options for those that choose not to include some foods in their diets. Being mostly plant-based, I don’t eat eggs, dairy or meat and there were plenty of options for me. The servers will get you almond milk, peanut butter and other things upon request. I was overall pleased with our brief stay and would definitely recommend.
於 2024 年 5 月住了 2 晚
Jose Colon 於 2024年5月15日的回應
Thank you so much for the excellent review/score of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect, we have plenty of games, food, and drink specials for the entire family. On weekends, we often feature an outdoor, family movie night and our team is consistently working on the next great thing so we can be your home away from home. Just like home, we want to try and make our backyard experience special. Thursday, Friday, and Sunday we feature our live music and backyard BBQ. We will work hard to keep you coming back!

10/10 優異

Elvis

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our 2nd stay and we absolutely loved it
於 2024 年 5 月住了 1 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

10/10 優異

Jessie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really like the set up, the area, the complimentary breakfast. Will be back
於 2024 年 5 月住了 1 晚
Jose Colon 於 2024年5月22日的回應
Thank you so much for the excellent score and review of our resort. We take great pride in the cleanliness of our property and our guest rooms. We like to go above and beyond for our guests. The weather is typically perfect in our area, we have plenty of games, food, and drink specials for the entire family. Our team wants to try and make your experience special.

8/10 不錯

Melissa

伴侶同遊
讚好:整潔度、職員與服務和設施服務
I liked the amenities of the property. Very nice grounds. Pool areas looked inviting even though we didn't get a chance to visit them. Breakfast was good and very convenient with anexcellent staff. Only issue I had was that our shower leaked and made aeas room 604. Room was kind of dated as well but not terrible.
於 2024 年 5 月住了 2 晚

2/10 很差

Kari

家人同遊
不滿:整潔度、職員與服務和設施服務
Absolutely THE WORST CUSTOMER SERVICE! DIRTY ROOM, BROKEN PING PONG PADDLES, CHEAP BREAKFAST PROMOTED AS EXCELLENT, WANT TO SEE EMPLOYEES DO THE LEAST. STAY HERE!!!!! THEY COULD CARE LESS ABOUT THEIR GUESTS
於 2024 年 5 月住了 4 晚