Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very unhappy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It's a new build... very clean.The location is bad, and you will need to travel through a number of 4 way stops. Many other drivers failed to yield at these intersections. During busy times, this doubled travel time to parks. (ie. Epcot was 25 minutes at 7am, almost 45 minutes at 9pm).Property management company responded to our emails, but never resolved the issues. 1) Pool heater not working. We've stayed at other properties with same layouts/build. In our case, this 'heated' pool was not heated. We reported an issue with the pool, the staff sent generic email telling us the pool would not be heated due to environmental factors. We've stayed at other properties with similar configuration, and always had a warm pool. We live in upstate NY, and are very accustomed to cold pools. Kids used the pool for 5 minutes, and it was tool cold for them. We ended up using the pool at the main bar/resort, this water was heated and working correctly. An acceptable response would have been "we'll send somebody over and check it out". They never sent somebody over to check it out, and we did not use the pool (even on 88 degree days). Issue unresolved.2) The BBQ was missing the propane tank. Instead of sending one over, the property management company told us to go buy one. Unresolved issue. Would not recommend renting from this property management company. Poor location, and we got the impression that the Property management company did not want to resolve the issues, and pushed them back on us.