水上樂園
查看供應

弗拉明戈沃特派克度假酒店的評價

3 out of 5
弗拉明戈沃特派克度假酒店
Kissimmee, FL

評價

6.6
10 分評分，優異；1130 則評價中有 330 則" "
8 分評分，不錯；1130 則評價中有 239 則" "
6 分評分，一般；1130 則評價中有 202 則" "
4 分評分，欠佳；1130 則評價中有 140 則" "
2 分評分，很差；1130 則評價中有 219 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

6.4/10 

設施服務

6.2/10 

住宿狀況

6.6/10 

環保程度

評價

10/10 優異

Darluis

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Luis

於 2024 年 4 月住了 3 晚

8/10 不錯

Ryane

家人同遊, 親子同遊
讚好：整潔度和住宿狀況
Everything was great except for the restaurant inside. If you are running a business in a resort style setting you need to be prepared to actor to large amounts of people and accommodate them in a timely manor. Waiting almost 1.5 hours for a breakfast order is insane.
於 2024 年 4 月住了 1 晚

10/10 優異

Josephine

家人同遊
讚好：整潔度、設施服務和住宿狀況
My room had no hot water I went to the front desk and she sent the maintenance man, he checked it and said there was a problem with the hot water in my section, they right away gave us another room, gave us a later checkout time and the maintenance guy even helped us move. It was great service by both employees I would stay there again. I give them a 10.
於 2024 年 4 月住了 1 晚

8/10 不錯

Jennifer

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

4/10 欠佳

Juan

家人同遊, 多人同遊
讚好：設施服務
In general is a good place to visit
於 2024 年 4 月住了 2 晚

2/10 很差

LAUREN

家人同遊
讚好：設施服務和住宿狀況
I didn’t like the fact that we did not get our bed linen changed during our stay
於 2024 年 4 月住了 2 晚

8/10 不錯

Sylver Rose

讚好：住宿狀況
於 2024 年 4 月住了 2 晚
VA 於 2024年4月29日的回應
Hi Rose,Thank you for your review, we hope to see you again very soon.

6/10 一般

Jose

家人同遊
Friendly people
於 2024 年 4 月住了 3 晚

10/10 優異

Tania

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

4/10 欠佳

Yoly

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Ashley

家人同遊, 親子同遊
讚好：整潔度和設施服務
不滿：住宿狀況
I always enjoy and love staying here. Over all average. Amenities are very nice!
於 2024 年 4 月住了 2 晚

10/10 優異

Enmanuel (Homestead)

讚好：整潔度、設施服務和住宿狀況
My kids love the water park, but they must improve the quality of the restaurant and attention to costumers, the variety in the breakfast and efficiency.
於 2024 年 4 月住了 2 晚

8/10 不錯

Fany

親子同遊
讚好：整潔度、設施服務和住宿狀況
Es bonito para diversión de los niños
於 2024 年 4 月住了 2 晚

8/10 不錯

Carolina

讚好：住宿狀況
於 2024 年 4 月住了 4 晚

8/10 不錯

François

家人同遊, 親子同遊
La chambre n’était pas très propre et les installations sont assez vielles.
於 2024 年 3 月住了 2 晚
Felipe (Phil) 於 2024年4月16日的回應
Thank you, Francois, for your review! We appreciate you taking the time to do so! All the best!

10/10 優異

Roteshia

讚好：住宿狀況
Everything was very accommodating and very cool. We enjoyed our stay. The staff was very nice
於 2024 年 4 月住了 3 晚
Felipe (Phil) 於 2024年4月16日的回應
Thank you, Roteshia, for the lovely review! We are here to do our best to satisfy all our clients and we are glad you enjoyed your stay with us! All the best!

10/10 優異

Perry

於 2024 年 4 月住了 1 晚

4/10 欠佳

Nessa

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 4 晚
Felipe (Phil) 於 2024年4月24日的回應
Thank you for your review, Nessa. We are currently working hard to improve our overall guest satisfaction, it would have been great to know what we did you disliked and liked as well. All the best!

8/10 不錯

jennifer

親子同遊
It was a very nice property. It was a very nice day we had. However they overcharge for everything on their property. When you buy a six dollar drink at happy hour they will also charge you two dollars extra whether you’re using a card or paying with cash plus the tax, you have to have a credit card to use any other areas in their facility only the tiki bar takes cash. There was a complete language barrier. The property is owned by Spanish people which is not a problem, but they do not understand us, and we could not understand them, which made it very complicated. There was police officers there for disruption of children between two other guests that were staying there a lot of the children were very rough there and we’re not Supervised by parents. I tend to always keep my children with an eyes view so we were able to watch them with no problem but as far as sending your child off to play and expect them to be safe, I would do it.
Phil 於 2024年4月10日的回應
Thank you very much for taking the time to send us your review, Jennifer! We are very pleased you enjoyed your day at our property! Rest assured we will look into the issue with restaurant company. About the cash aspect, we are following the industry trend of being a cashless resort, however we thank you for bringing it up! We will address the other points as well. Thank you again!

6/10 一般

Wendy

親子同遊
Me gustó toda el área de afuera muy limpia y la atención de los empleados . No me gustó mucho olor a mariguana por los pasillos,y encontré cucarachas en el baño
於 2024 年 4 月住了 2 晚
Phil 於 2024年4月10日的回應
Thank you very much for your compliments to our staff. We will be sure to look into the other issues.

4/10 欠佳

Detra

親子同遊
不滿：整潔度和住宿狀況
This resort was very old and dated. We could never find the ice maker and several other guess could not as well. It looked like a motel and I wouldn’t recommend it or stay there again!
於 2024 年 3 月住了 5 晚
VA 於 2024年4月7日的回應
Thank you for your review, Detra. We're sorry to hear about your experience at Flamingo Waterpark Resort. Your feedback helps us improve our services. If you have any further comments or suggestions, feel free to reach out to us. We hope you give us another chance in the future. Safe travels!

2/10 很差

Daniel Gonzalez

於 2024 年 3 月住了 5 晚

2/10 很差

Diana

不滿：整潔度和住宿狀況
Phil 於 2024年4月10日的回應
Dear Diana, we apologize for your rating, but would be greatly appreciated if you could inform how we can improve since we are under new management. Thank you

8/10 不錯

Brooke

家人同遊
讚好：整潔度
Our room had a smell to it, and it felt more like a motel. The staff in general was very nice. The water park looks worn but my kids really enjoyed it. The water park is suppose to open at 10am but the slides wouldn’t open till hours later till they had life guards on duty. The Tiki bar charged me 19$ for a vodka and cranberry. I was shocked at the prices for alcohol. I’m not sure if I will book again or not.
於 2024 年 3 月住了 4 晚
Management 於 2024年4月6日的回應
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 優異

Daywantie

讚好：整潔度和住宿狀況
Great place
於 2024 年 3 月住了 4 晚
Management 於 2024年4月5日的回應
Thank you for the rate, we love having you here. See you next time!

8/10 不錯

Yannick

於 2024 年 3 月住了 5 晚

6/10 一般

Kasey

親子同遊
不滿：整潔度和住宿狀況
Water park was nice for little ones but we got a room with a hot tub and it was dirty. Turned hot tub on and all types of stuff starting spitting out of the jets. Other then that it was ok
於 2024 年 3 月住了 1 晚
VA 於 2024年4月3日的回應
Hi Kasey,We appreciate the time you took to rate us; we are glad to know that you enjoyed our Water Park. We regret the inconvenience with the tub, if you had informed us of the situation within the property we would have resolved the situation.

10/10 優異

Jada

讚好：住宿狀況
於 2024 年 3 月住了 3 晚
Management 於 2024年4月5日的回應
Thank you for the rate, we love having you here. See you next time!

8/10 不錯

Lanetta

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 6 晚
Management 於 2024年4月5日的回應
Thank you for the rate, we love having you here. See you next time!

8/10 不錯

Jesenia

於 2024 年 3 月住了 1 晚

8/10 不錯

Matt

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great place to stay
於 2024 年 3 月住了 4 晚
VA 於 2024年4月3日的回應
Hi Matt,Thank you for your comment and we are happy to know that you enjoyed your stay at Flamingo Water Park, we look forward to seeing you again.

2/10 很差

Jose

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 4 晚
VA 於 2024年4月3日的回應
Hi José,We are sorry that your stay with us was not pleasant, we would have liked to know sooner so we could solve the situation that disturbed your visit.

6/10 一般

Lilia (Chicago)

家人同遊
讚好：設施服務
We choosed the Flamingo because of the waterpark. The place was average, they have a convenience store on site and a couple of restaurants but food was over-priced. Our room was outdated, especially the carpet. If you walked bearfooted your feet will be black from the dirtiness of the carpet. That needs to go. The disappointing part was the extra fee they charge at check in for the use of the waterpark. $30 more per person plus tax. I thought, I had paid our stay in FULL when i booked through Expidia. If they are advertising thier waterpark as a main feature it should be included with the cost of the stay and not charge extra.
於 2024 年 3 月住了 3 晚
Management 於 2024年4月2日的回應
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 欠佳

Sydnee

家人同遊, 多人同遊
讚好：設施服務
不滿：整潔度
Cockroach in room
於 2024 年 3 月住了 4 晚
Management 於 2024年4月2日的回應
Hi, I want to apologize for any inconvenience, this issue will be addressed with our staff. Thank you for staying with us.

10/10 優異

Cruz L

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Management 於 2024年4月2日的回應
Thank you for the rate, we hope to see you soon.

4/10 欠佳

Sarah

親子同遊
不滿：住宿狀況
Water was not hot. Ever. Ceiling fan-dripping from room above. Making puddle on floor. Shower leaked down wall and onto floor-bathroom floor soaking after every shower. Asked several times in one day for room to be cleaned-needed coffee and towels. Did not get done. Language was an issue. Front desk NEVER answered the phone. Went to a generic VM box where not even sure who even calling. The phone in room did not work. AC in room was not cold. Gap between door and floor-bugs could just crawl right in. Restaurant-noone was there when we went so we left, noone seemed to know the hours of it When they did clean the room-it was clean. Kids enjoyed water park. For what we paid was ok. But would not stay again. It has potential....could use some serious updating. Front desk area and restaurant area looked nice-just need to get the rooms updated and all things working right in them.
於 2024 年 3 月住了 4 晚
Management 於 2024年4月2日的回應
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

6/10 一般

Claudra

讚好：整潔度和住宿狀況
The heater didn't work and the water never got hot, also my daughter got stuck in the bathroom cause the door wouldn't open! However my kids enjoyed the water park..
於 2024 年 3 月住了 2 晚
Management 於 2024年4月1日的回應
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

4/10 欠佳

Ivan

於 2024 年 3 月住了 2 晚

10/10 優異

Stacey

親子同遊, 多人同遊
讚好：住宿狀況
The staff is very friendly
於 2024 年 3 月住了 4 晚
Management 於 2024年4月1日的回應
Thank you for staying with us Stacey.

6/10 一般

Jean Anel

家人同遊
讚好：設施服務
I like the water area. The food in the hotel is took pricey. The hotel room carpet smells bad
於 2024 年 3 月住了 7 晚
Management 於 2024年4月1日的回應
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 優異

raudel (port richey)

親子同遊
讚好：整潔度、設施服務和住宿狀況
General 5*
於 2024 年 3 月住了 4 晚
Management 於 2024年4月1日的回應
Thank you for staying with us Raudel.

10/10 優異

Yesmy

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Management 於 2024年4月1日的回應
Thank you for staying with us Yesmy.

8/10 不錯

Judy

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great property but would have like to know that the waterpark closes at 7
於 2024 年 3 月住了 1 晚
Management 於 2024年4月1日的回應
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.

10/10 優異

Miriam

親子同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
My daughter enjoy the water park
於 2024 年 3 月住了 2 晚
Management 於 2024年4月1日的回應
Thank you for staying with us Miriam.

10/10 優異

Shanice

於 2024 年 3 月住了 1 晚
Management 於 2024年4月15日的回應
Thank you for staying with us, Shanice. See you next time.

4/10 欠佳

Karen

家人同遊
不滿：整潔度、設施服務和住宿狀況
First room dirty with roaches. Safe didn’t work. No hangers in closet. Moved to another room and there was trash on the floor. The third room was okay. Had to replace safe and still no hangers in closet.
於 2024 年 3 月住了 4 晚
Management 於 2024年4月1日的回應
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

2/10 很差

LizMarie

伴侶同遊
不滿：整潔度和設施服務
My room was very dirty, the sheets looked like they havent been washed in 3 days with all the stains, the floor had dirt stains all over , the shower and jetted tub looked like they were never cleaned at all! the stay was just very disappointing!
於 2024 年 3 月住了 1 晚
Management 於 2024年4月1日的回應
Hello, I would like to apologize for the inconvenience. Our hotel is undergoing renovations and some of our amenities are still having some work done. We are working nonstop to make every stay a wonderful experience for each of our guests. I wish this would have been a better experience for you and your family. Thank you for staying with us and hopefully you will consider a future stay to enjoy all the new things that are coming to Flamingo.

10/10 優異

SHA RIETTA

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Management 於 2024年4月1日的回應
Thank you for staying with us Sha Rietta.

10/10 優異

Eli

讚好：設施服務
Me encantó buen servicio creo que lo único que falta es que allá más limpieza en las habitaciones
於 2024 年 3 月住了 2 晚
Management 於 2024年4月1日的回應
We thank you for your comment, it is very valuable to us. We are currently working on improvements in and around our property. We apologize for not having met your expectations during your visit.