客房景觀

奧蘭多海洋世界萬豪居家酒店的評價

3 out of 5
奧蘭多海洋世界萬豪居家酒店
11000 Westwood Blvd, Orlando, FL

評價

8.8

優異

10 分評分,優異;1241 則評價中有 719 則" "
8 分評分,不錯;1241 則評價中有 307 則" "
6 分評分,一般;1241 則評價中有 119 則" "
4 分評分,欠佳;1241 則評價中有 62 則" "
2 分評分,很差;1241 則評價中有 34 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

CAI Q

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is great. This is our go to hotel for stays 3 nights while we are in Orlando.My family and children were pleased with the breakfast that was provided.I will recommend to my friends and family.
於 2023 年 8 月住了 3 晚
Assistant General Manager 於 2023年8月27日的回應
Dear Valued Guest, We are genuinely thrilled to be your preferred choice when you visit Orlando. We are also delighted that your family and children enjoyed the breakfast offerings we provided. Ensuring a satisfying and delightful experience for our guests, especially the little ones, is always our aim. Thank you for being a valued guest of Residence Inn Orlando at SeaWorld and for allowing us the privilege of hosting your stay. We eagerly await your next visit and the opportunity to exceed your expectations once again.Ryan Wadley,Assistant General Manager

8/10 不錯

Shunbin

家人同遊
讚好:整潔度、設施服務和住宿狀況
冷气太吵了
於 2023 年 3 月住了 4 晚
Assistant General Manager 於 2023年3月30日的回應
Dear Shunbin, Thank you for choosing the Residence Inn Orlando at SeaWorld and for your kind words. Though you liked some aspects of your accommodations, we sincerely apologize for the issues with the air conditioning unit and that your sleep was disrupted. We have shared your comments with the maintenance team to ensure this is fixed immediately. We are grateful for your patience and hope that we have the opportunity to welcome you again in the future.Ryan WadleyAssistant General Manager

6/10 一般

Barbara

家人同遊
讚好:職員與服務
Car parking fee was $25. Per night. It was $17. lasr year. Way more than some hotels I checked in the area. You need to druve everywhere you want to go. Definately not a walkable are.
於 2024 年 4 月住了 14 晚
Operations Manager 於 2024年4月30日的回應
Dear Barbara, Thank you for choosing to stay with us. Please accept our apologies for not meeting your expectations. While we understand your concern regarding the parking fees, our commitment is to consistently maintain competitive pricing while offering the convenience of on-site parking for our guests. We truly value your input and trust that the remainder of your stay with us was enjoyable. Thank you again for allowing us to be of service. We hope to have another opportunity to accommodate you on your next visit to Orlando. Gina Sanchez, Operations Manager

10/10 優異

Nelva (Bronx)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Would be nice to have breakfast variety
於 2024 年 4 月住了 5 晚
Operations Manager 於 2024年4月29日的回應
Dear Nelva, Thank you for selecting Residence Inn Orlando at SeaWorld for your stay and for graciously sharing your feedback. We are pleased to learn from your rating that your overall experience with us was enjoyable. Having said that, we have duly noted your input regarding the breakfast buffet selection. We endeavor to offer a diverse array of options, and we genuinely appreciate feedback that aids us in enhancing our guests' experience. Thank you for choosing us as your host. We look forward to welcoming you back on your next visit to Orlando. Gina Sanchez, Operations Manager

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice size room
於 2024 年 4 月住了 2 晚
Operations Manager 於 2024年4月29日的回應
Dear Richard, Thank you for your kind review. We are elated to hear that you enjoyed your stay at Residence Inn Orlando at SeaWorld, and we are especially delighted that the spacious guestroom was the highlight of your time with us. The additional space in the room can truly elevate the feeling of home during your visit, a feature that many of our guests express fondness for. We are pleased to have been a part of your Orlando experience, and we look forward to welcoming you again soon. Gina Sanchez, Operations Manager

10/10 優異

Kim Lynn

家人同遊
讚好:設施服務
The breakfast was wonderful. Lots of variety. Beds, room was super comfortable!! We got in at 1am, once in room was in need of NON feather pillows due to sisters allergies. They accommodated at 1AM!!! Was able to get out park passes at the front desk. The staff was incredibly.
於 2024 年 4 月住了 6 晚
Operations Manager 於 2024年4月28日的回應
Dear Ms. Lynn, Thank you for choosing to stay with us at Residence Inn Orlando at SeaWorld. We are delighted to know that our dedicated associates went of their way to make your stay as comfortable as possible. We also appreciate you mentioning our delicious breakfast and well-appointed accommodations. It was a pleasure to host your visit, and we look forward to welcoming you back soon.Gina SanchezOperations Manager

6/10 一般

Evelyn Espinoza

家人同遊
讚好:住宿狀況
不滿:整潔度
location
於 2024 年 4 月住了 12 晚
Operations Manager 於 2024年4月25日的回應
Dear M. Espinoza,Thank you for taking the time to review your stay with us. We are pleased to know that your overall stay was satisfying and that you loved our convenient location. However, we regret any disappointment you had during your recent visit. We hope you will revisit us again in the near future.Gina SanchezOperations Manager

10/10 優異

rawan

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place the location is super good The staff is friendly
於 2024 年 4 月住了 7 晚
Operations Manager 於 2024年4月22日的回應
Dear Rawan, Thank you for choosing Residence Inn Orlando at SeaWorld. We are glad that you enjoyed your stay. Both your feedback and satisfaction are important to us, as we strive to provide a perfect experience. Therefore, we are delighted that our prime location and thoughtful hospitality played a role in making your visit exceptional. Thank you again for taking time out of your day to recognize our efforts; it means a lot to our team. We look forward to welcoming you back soon.Gina Sanchez, Operations Manager

8/10 不錯

shatavia

親子同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
.
於 2024 年 4 月住了 3 晚
Operations Manager 於 2024年4月21日的回應
Dear Shatavia, Thank you for choosing Residence Inn Orlando at SeaWorld. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Gina Sanchez, Operations Manager

10/10 優異

Jennifer

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Si estas buscando un lugar cerca de parques este es el ideal, comodo muy buen desayuno y tranquilo
於 2024 年 4 月住了 4 晚
Operations Manager 於 2024年4月17日的回應
Dear Jennifer, Thank you for your feedback regarding your stay at the Residence Inn Orlando at SeaWorld. We are delighted to hear that our location perfectly suited your plans and that you found comfort in our well-maintained accommodations. Furthermore, we are glad to hear you enjoyed our complimentary breakfast offerings and the tranquil atmosphere of our hotel. We are happy to have created a relaxing and enjoyable experience for you, and we look forward to your next visit. Gina Sanchez, Operations Manager

10/10 優異

Brett

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Operations Manager 於 2024年4月17日的回應
Dear Brett, We are sincerely grateful for your visit and for the generous rating. Knowing that your time at Residence Inn Orlando at SeaWorld exceeded your expectations brings us immense joy. It was a true pleasure to have you as our guest, and we look forward to the opportunity to create another fantastic experience for you.Gina Sanchez, Operations Manager

10/10 優異

Jason

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool area was nice, basketball court, grilling area. Very friendly staff. Close to all of Orlando’s offerings.
於 2024 年 4 月住了 7 晚
Operations Manager 於 2024年4月16日的回應
Dear Jason, We are thrilled that your time with us was so amazing. Our location, services, and amenities, in conjunction with our dedicated team of hospitality professionals, help to create a memorable experience for our valued guests. Thank you for taking the time to share this; we look forward to hosting you again at Residence Inn Orlando at SeaWorld.Gina Sanchez, Operations Manager

8/10 不錯

Tola

讚好:整潔度
於 2024 年 4 月住了 10 晚
Operations Manager 於 2024年4月17日的回應
Dear Tola, Thank you for choosing Residence Inn Orlando at SeaWorld and for your kind rating. Ensuring a comfortable and enjoyable atmosphere for all our guests is our utmost priority, and we are delighted that you had a pleasant experience. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Gina Sanchez, Operations Manager

10/10 優異

Mario (bolingbrook)

讚好:整潔度、職員與服務和住宿狀況
Bonito
於 2024 年 4 月住了 4 晚
Operations Manager 於 2024年4月15日的回應
Dear Mario, Thank you for your thoughtful review of Residence Inn Orlando at SeaWorld. We are pleased to learn that you had a fantastic stay and appreciated our beautiful property. Our team strives to provide exceptional experiences for all our guests, and it is rewarding to receive feedback like yours. Thank you again. We look forward to welcoming you back on your next visit.Gina Sanchez, Operations Manager

10/10 優異

andre francisco

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing, very helpful and caring
於 2024 年 4 月住了 2 晚
Operations Manager 於 2024年4月15日的回應
Dear Mr. Francisco, Thank you for the wonderful review of Residence Inn Orlando at SeaWorld. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they played a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We look forward to having the pleasure of doing so again soon.Gina Sanchez, Operations Manager

8/10 不錯

Lydia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Schönes, sauberes Hotel mit nettem Personal. Einfaches Frühstück mit sehr viel Müllproduktion (viele einzel verpackte Sachen, Plaste Besteck…) Guter Shuttelservice Sauberer Pool
於 2024 年 4 月住了 3 晚
Operations Manager 於 2024年4月14日的回應
Dear Lydia, Thank you for choosing Residence Inn Orlando at SeaWorld for your recent stay. We are glad to learn that you enjoyed our well- kept accommodations and the attentive service provided by our team. It is fantastic to hear that our convenient and friendly shuttle service, as well as our clean pool, added to your overall experience. Your feedback regarding the breakfast is much appreciated, and we value all of your input as we continuously work to improve our sustainability efforts and reduce waste. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.Gina Sanchez, Operations Manager

6/10 一般

Bhupinder

Elevators are way apart from each other
於 2024 年 4 月住了 4 晚
Operations Manager 於 2024年4月9日的回應
Dear  Bhupinder, Thank you for your recent stay at our hotel. We sincerely hope that your overall experience was pleasant, although we regret if we fell short of meeting all your expectations. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share it with us. We wish you the best with your travels and hope to accommodate you again in the future.Gina Sanchez, Operations Manager

10/10 優異

Sara Bruno

家人同遊
讚好:設施服務
Bien centrica
於 2024 年 3 月住了 8 晚
Operations Manager 於 2024年4月9日的回應
Dear Ms. Bruno, Thank you for including Residence Inn Orlando at SeaWorld in your travel plans. We are delighted that your stay was a success and that you loved our location. It is nice to know that we were perfectly situated near everything that you planned to see and do during your time here. Thank you again for sharing your experience so that future guests can see what makes our hotel a great choice. It was a pleasure having you as our guest, and we look forward to your next visit. Gina Sanchez, Operations Manager

10/10 優異

Jhonathan (Hialeah)

家人同遊, 親子同遊
Amplias habitaciones, con cocina baño con los elementos necesarios nevera estufa horno, excelente atención del personal
於 2024 年 4 月住了 2 晚
Operations Manager 於 2024年4月9日的回應
Dear Jhonathan, On behalf of the entire team at Residence Inn Orlando at SeaWorld, we extend our sincere gratitude for your kind words. Your description of our hotel and your appreciation of our staff's service are greatly valued. Providing exceptional accommodations coupled with outstanding hospitality is at the core of our mission, and we are pleased that you recognized our efforts. It was a pleasure to have you as our guest, and we look forward to your next visit.Gina Sanchez, Operations Manager

8/10 不錯

Tim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location close to Disney and other parks. Room size really good. Breakfast simple and kids enjoyed it. Would give 5 star if the site recycled more. Big companies in todays age should be minimising plastic waste.Would happily stay there again and you know you can trust Marriott for good quality.
於 2024 年 3 月住了 12 晚
Operations Manager 於 2024年4月7日的回應
Dear Tim, We are glad you had a pleasant time at Residence Inn Orlando at SeaWorld. Thank you for choosing us and for sharing your valuable feedback. It brings us great joy to know that everything came together perfectly for your family vacation and that our convenient location near popular attractions, complemented by our spacious accommodations and delicious breakfast options, made your stay enjoyable. Your children's happiness is especially rewarding for us. Furthermore, your input concerning our on-site recycling efforts is much appreciated. Sustainability is a core value for us, and we are committed to minimizing our environmental impact and making a positive difference. We are happy to hear that you would like to stay with us again, and your continued trust in our brand's dedication to quality is an honor. We look forward to welcoming you all back for another enjoyable visit soon. Gina Sanchez, Operations Manager

10/10 優異

Malgorzata

親子同遊
讚好:職員與服務和住宿狀況
Front stuff very friendly , breakfast is great option.
於 2024 年 4 月住了 4 晚
Operations Manager 於 2024年4月6日的回應
Dear Malgorzata, We truly appreciate your positive review and recognition of Residence Inn Orlando at SeaWorld. It is rewarding to receive compliments about our service and hospitality, and we are delighted that you enjoyed our complimentary breakfast service and the excellent assistance from our front desk team. Thank you for choosing to stay with us, we look forward to welcoming you back as your preferred choice every time you visit the area.Gina Sanchez, Operations Manager

8/10 不錯

stephen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The only issue that I HAVE WITH THIS HOTEL IS THE $25 daily parking fee charged per day.
於 2024 年 3 月住了 6 晚
Operations Manager 於 2024年4月6日的回應
Dear Stephen, We are delighted to hear that you had an enjoyable overall experience during your stay at Residence Inn Orlando at SeaWorld, and we sincerely appreciate all of your feedback. However, we regret that you were dissatisfied with our on-site parking fee. We want to assure you that we are committed to maintaining competitiveness while ensuring the convenience of on-site parking for all our guests. It was a pleasure hosting your visit, and we look forward to welcoming you back soon. Gina Sanchez, Operations Manager

10/10 優異

Cesar

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Operations Manager 於 2024年4月6日的回應
Dear Cesar, Thank you for the outstanding rating. We are glad that you enjoyed your time at Residence Inn Orlando at SeaWorld so much. We always strive for excellence and are delighted that your experience reflected that. Thank you for being our guest. We look forward to hosting you again soon for another fantastic stay. Gina Sanchez, Operations Manager

10/10 優異

KARINA ESTHER

家人同遊
讚好:設施服務
Todo estuvo EXCELENTEMENTE BIEN… regresaríamos nuevamente
於 2024 年 3 月住了 6 晚
Operations Manager 於 2024年4月4日的回應
Dear Ms. Esther, Thank you for being our guest at Residence Inn Orlando at SeaWorld. Our prime location, top-notch amenities, and dedicated team of hospitality professionals are all aimed at crafting unforgettable memories for our guests; therefore, we are delighted to hear that you had an outstanding experience throughout your stay with us. It is always a joy to see our guests excited about returning; we look forward to it. Gina Sanchez, Operations Manager

8/10 不錯

Shiseida

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was accommodating and understood and resolved my needs.
於 2024 年 4 月住了 1 晚
Operations Manager 於 2024年4月3日的回應
Dear Shiseida, Thank you for being our guest at Residence Inn Orlando at SeaWorld. Our associates are the cornerstone of our hospitality, consistently exceeding expectations to ensure each guest feels welcomed and comfortable. Your recognition of their dedication to providing exceptional and attentive service is truly appreciated, and your kind words will surely inspire and motivate our team. Thank you for your feedback, and we look forward to having the pleasure of hosting you again in the future. Gina Sanchez, Operations Manager.

10/10 優異

Linda

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location!!
於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年4月1日的回應
Dear Linda, Thank you for your wonderful review of Residence Inn Orlando at SeaWorld. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Gina Sanchez, Operations Manager

10/10 優異

Cherise

讚好:整潔度、職員與服務和住宿狀況
Liked everything
於 2024 年 3 月住了 3 晚
Operations Manager 於 2024年3月30日的回應
Dear Cherise,Thank you for your wonderful review of Residence Inn Orlando at SeaWorld. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to having the pleasure of welcoming you back for another fantastic stay in the future.Gina Sanchez, Operations Manager

10/10 優異

Sheilaeva

讚好:設施服務
Peace and Quiet
於 2024 年 3 月住了 4 晚
Operations Manager 於 2024年3月28日的回應
Dear Sheilaeva, Thank you for your kind review of Residence Inn Orlando at SeaWorld. We agree that our hotel is a great choice, especially if you are looking for a peaceful, relaxing atmosphere. We are thrilled to know that we exceeded your expectations. We sincerely appreciate your feedback and look forward to your next visit to Orlando.Gina SanchezOperations Manager

8/10 不錯

Holly

家人同遊
Check in at 4 is a bit late. Room was great and service was great!!
於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年3月25日的回應
Dear Holly, Thank you for posting a nice review of your stay at the Residence Inn Orlando at SeaWorld. We appreciate the positive feedback and are thrilled you were pleased with our accommodations as well as our courteous service. However, we regret not meeting your expectations regarding our check-in time. Thank you also for pointing out not only what you liked but also the things you would change. Should your travels bring you back to the area, we hope we will have the pleasure of welcoming you again to the hotel. Gina SanchezOperations Manager

10/10 優異

lelisabel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked it
於 2024 年 3 月住了 2 晚
Operations Manager 於 2024年3月25日的回應
Dear Lelisabel, Thank you for writing a review of your recent stay. We are thrilled you enjoyed your time here, and your comments were wonderful to read. Please come back and visit us soon. Gina SanchezOperations Manager

8/10 不錯

Alisa

讚好:整潔度、設施服務和住宿狀況
Close to parks.
於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年3月23日的回應
Dear Alisa, Thank you for taking the time to review your stay at Residence Inn Orlando at SeaWorld. It is fantastic to hear that our location near the parks made a significant impression on you, as we strive to provide convenient accommodations, especially for guests exploring nearby attractions. We hope your experience was memorable, and we look forward to welcoming you back soon. Gina Sanchez, Operations Manager

10/10 優異

Dairon Dayana

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年3月20日的回應
Dear Dairon, Thank you for the perfect rating. We are glad you had a wonderful time at Residence Inn Orlando at SeaWorld. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Gina SanchezOperations Manager

8/10 不錯

Maria

於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年4月7日的回應
Dear Maria, We are glad you had a fulfilling stay at Residence Inn Orlando at SeaWorld, and we appreciate your kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Gina Sanchez, Operations Manager

10/10 優異

Robert (Cape Coral)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Please have complimentary water, coffee or tea for all guests. Especially guests who are flying in and Uber to your hotel. Uber doesn’t stop for something to drink.
於 2024 年 2 月住了 2 晚
Operations Manager 於 2024年3月15日的回應
Dear Robert, Thank you for being our guest and for the review of your visit. We regret the concern you had. Your feedback and suggestions are of the utmost value to us, as we are always in pursuit of strengthening our guests' experiences. It is our sincere hope that, other than this, your stay with us was a pleasant one. Thank you again for the perfect rating of Residence Inn Orlando at SeaWorld, and we look forward to welcoming you back soon.Gina Sanchez, Operations Manager

8/10 不錯

Stephanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great place to stay! Clean, comfortable, easy to get to. Loved the free breakfast! That was the best I have had free.
於 2024 年 3 月住了 2 晚
Operations Manager 於 2024年3月11日的回應
Dear Stephanie, Thank you for choosing Residence Inn Orlando at SeaWorld and sharing your experience. We are glad you liked our convenient location and that our well-maintained hotel. We are also happy to know you enjoyed our complimentary breakfast and that you had a great stay. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Gina SanchezOperations Manager

8/10 不錯

Molly

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年3月12日的回應
Dear Molly, We are pleased you had a nice stay at Residence Inn Orlando at SeaWorld, and we appreciate your kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Gina Sanchez, Operations Manager

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Was convenient to stay at for MegaCon at the OCC. Great breakfast. Would stay again.
於 2024 年 2 月住了 3 晚
Operations Manager 於 2024年3月4日的回應
Dear Mark, Thank you for selecting Residence Inn Orlando at SeaWorld as your accommodations while you were here for MegaCon at the Orange County Convention Center. We are delighted to hear that our location was convenient for attending the event and that you enjoyed our complimentary breakfast. Your positive review, indicating your willingness to stay with us again, is sincerely appreciated. We look forward to welcoming you back for future visits.Gina Sanchez, Operations Manager

10/10 優異

Serbun

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Well organized.
於 2024 年 3 月住了 1 晚
Operations Manager 於 2024年3月4日的回應
Dear Serbun, Thank you for choosing Residence Inn Orlando at SeaWorld. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again for taking the time out of your day to recognize our efforts. We look forward to welcoming you back soon.Gina Sanchez, Operations Manager

6/10 一般

July

讚好:職員與服務和住宿狀況
不滿:整潔度
I didn't like because I found a roaches under sink of the kitchen and the property looks dirty. And also they charged me 25 dollars for a parking lot.
於 2024 年 2 月住了 1 晚
Operations Manager 於 2024年2月26日的回應
Dear July, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the cleanliness concerns you had with your room. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Gina SanchezOperations Manager

2/10 很差

Chuka

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Not to clean
於 2024 年 2 月住了 5 晚
Operations Manager 於 2024年2月23日的回應
Dear Chuka, Thank you for your candid feedback. We sincerely apologize for the cleanliness issues you encountered during your visit. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. We hope you will revisit, as we would welcome another opportunity to make your next stay exceptional.Gina SanchezOperations Manager

10/10 優異

Zaki

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location great food and clean
Operations Manager 於 2024年2月20日的回應
Dear Zaki, We appreciate the fantastic review of your stay at the Residence Inn Orlando at SeaWorld. We are delighted you found our location convenient for your visit to SeaWorld, Universal, and all the Disney attractions! It is great to see that our well-kept property met your expectations. Thank you for letting us know we exceeded all of your expectations for a wonderful vacation. We look forward to your next visit with us.Gina SanchezOperations Manager

8/10 不錯

Sarah

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
*
於 2024 年 2 月住了 1 晚
Operations Manager 於 2024年2月21日的回應
Dear Sarah, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Residence Inn Orlando at SeaWorld; we look forward to seeing you again soon. Gina SanchezOperations Manager

10/10 優異

Cesar

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service and attention from the staff is excellent
於 2024 年 2 月住了 1 晚
Operations Manager 於 2024年2月19日的回應
Dear Cesar, Thank you for reviewing your stay with us at Residence Inn Orlando at SeaWorld. We are happy that you appreciated the assistance and attention of our team and the excellent atmosphere in the hotel. Our number one priority is providing outstanding service, so we are glad to read your team members have been able to go above and beyond your needs. We appreciate your business and look forward to seeing you again soon.Gina Sanchez,Operations Manager

8/10 不錯

Melissa

於 2024 年 2 月住了 1 晚
Operations Manager 於 2024年3月22日的回應
Dear Melissa, We are delighted to know that you had a pleasant overall stay at Residence Inn Orlando at SeaWorld. Thank you for your kind rating; it means a lot to us. It was our pleasure to accommodate you, and we are looking forward to your next visit.Gina Sanchez, Operations Manager.

2/10 很差

Pablo

於 2024 年 2 月住了 6 晚
Operations Manager 於 2024年3月22日的回應
Dear Pablo, Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize if we did not meet these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Gina Sanchez, Operations Manager.

2/10 很差

Paula Emilia

讚好:住宿狀況
不滿:整潔度和職員與服務
於 2024 年 2 月住了 3 晚
Operations Manager 於 2024年2月12日的回應
Dear Ms. Emilia, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Gina SanchezOperations Manager

10/10 優異

Jasmine

讚好:整潔度、職員與服務和住宿狀況
Love
Operations Manager 於 2024年2月10日的回應
Dear Jasmine, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. It was our pleasure accommodating you. We hope you will make Residence Inn Orlando at SeaWorld your home away from home whenever your travels bring you to our area.Gina SanchezOperations Manager

8/10 不錯

Karen

親子同遊
讚好:職員與服務和住宿狀況
Excellent breakfast pool is very nice. Excellent location.
於 2024 年 2 月住了 3 晚
Operations Manager 於 2024年2月8日的回應
Dear Karen, Thank you for your gracious review of Residence Inn Orlando at SeaWorld. We are glad our location was convenient for everything you wanted to do on this visit. It was also delightful to know you enjoyed our complimentary breakfast offerings and your time at our heated outdoor pool. We appreciate your business and hope to see you again on your next visit to Orlando.Gina SanchezOperations Manager

6/10 一般

Roseanne

不滿:職員與服務和住宿狀況
I had booked this hotel only for the fact in their description online they say free shuttle the parks. When we arrived we were harshly told this was not the truth free shuttle was to Seaworld. We could have walked to seaworld. This local had only one restaurant near by, no stores other the a pharmacy. This makes it very difficult with only a pharmacy located nearby to cook or prepare meals that you’re paying for the kitchen at that was included at this hotel. This location was very difficult for somebody that does not have a vehicle to get around or anything nearby. Would never stay here again would not recommend it to anybody.
於 2024 年 2 月住了 5 晚
Operations Manager 於 2024年2月14日的回應
Dear Roseanne, Thank you for taking the time to review your stay. We are pleased to know that your overall stay was pleasant. However, we apologize for the inconvenience you had with our shuttle service. The complimentary shuttle is only to the SeaWorld & Aquatica, and it is mentioned on our website. We will share your comments with the appropriate department. We are sorry that our location did not meet your expectations. Our front desk can also provide information for venues that are also minutes from the hotel. Thank you again for staying at our hotel; we hope to see you again soon.Gina SanchezOperations Manager

10/10 優異

Chetandeo

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 2 月住了 3 晚
Operations Manager 於 2024年2月6日的回應
Dear Chetandeo, It is wonderful to know you enjoyed everything about your time at Residence Inn Orlando at SeaWorld and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your high rating, and we hope you will be able to stay with us again soon.Gina SanchezOperations Manager