Dear Yingchun,Thank you. Welcoming you to Sheraton Orlando Lake Buena Vista Resort was a pleasure, and we're happy you had a good experience. We look forward to earning five stars next time!

Dear Xiaoqiu,While you were able to experience wonderful service from our staff, it appears you encountered a few hiccups with noise and WiFi connection. You can bet that our team is always available to help resolve any problem you may encounter. Rest assured that we will investigate your internet comments to ensure that everything is working properly. We would love to provide you with a better stay in the future.

Your feedback is appreciated and we are very sorry that you had this experience. This certainly isn't up to our standards and have shared your concerns with the appropriate teams to ensure that they are addressed. Thank you for choosing us for your lodging needs.

Dear Erica,We always enjoy hearing from our guests, and we thank you for taking the time to share your feedback with us. Your feedback about the bathroom will be kept in mind, and we appreciate knowing how your time with us could have been even better. We hope that your time in Orlando was memorable and that you will plan to return in the future. That said, please keep us in mind for your accommodations again.

Dear Angela,Thank you for bringing these concerns to our attention. We are disheartened to hear about your unpleasant experience. We'll investigate these issues immediately to address air quality, staff training, and room amenities. Your frustration is understandable. We hope to regain your trust with improved service in the future.

Dear Hemangiben,Thank you for your feedback! We're glad you appreciated our hospitality and cleanliness. We hope to welcome you back to Sheraton Orlando Lake Buena Vista Resort for another enjoyable stay.

Dear James,We're honored to have received your five-star rating! Thank you for highlighting our relaxing onsite day spa, delicious dining offerings, and sparkling pool. We're so happy that you enjoyed everything about your stay. It would be our pleasure to welcome you back to Sheraton Orlando Lake Buena Vista Resort any time.

Dear Susan,Thank you for staying with us and highlighting our sparkling facilities and pool area. Also, thank you for your kind words regarding our team's extraordinary service, and should your travels bring you back to the area, we hope you will consider staying with us at Sheraton Orlando Lake Buena Vista Resort.

Dear Kristy,Thank you for taking the time to share your thoughts with us. Our location is something we are very proud of, and we are glad we are glad our proximity to the Disney parks was convenient. We had a wonderful time hosting you, and we would love to welcome you back the next time you're in the area.

Dear Georgino,Thanks so much for staying with us at Sheraton Orlando Lake Buena Vista Resort! We are thrilled you enjoyed our wonderful amenities, and we're glad our friendly staff made your stay an exceptional one! We hope you'll consider staying with us again next time you come to Central Florida.

Dear Julie,Thank you for your feedback. We understand your frustration regarding parking and the resort fee. Transparency is crucial, and your comments are invaluable as we strive to enhance our guest experience. We hope to better meet your expectations in the future.

Dear Melissa,We're thrilled that our morning team members made you feel like part of the family. Providing exceptional hospitality and creating a welcoming atmosphere is what we strive for. Your kind words will be shared with our team, and we can't wait to welcome you back to Sheraton Orlando Lake Buena Vista Resort.

Dear Joseph,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently; however, we regret your disappointment with your experience. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will be sure to have a discussion with the respective teams to ensure any odor issues are swiftly resolved and any necessary adjustments or repairs are made promptly. We hope you will give us another chance to change your perceptions down the line.

Dear Cory,It saddens us to know your experience staying with us was not up to our standards. We apologize for the problem you encountered, and our team will review your comments to ensure this situation does not recur. Thank you for your feedback, as it helps us to identify improvement areas. Should you be in the area again, we hope you will consider staying with us.

Dear Sylvain,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.

Dear Bryan,Thank you for your review. Based on your perfect rating, it seems you enjoyed your overall experience! However, we regret your disappointment with the check-in process, and we'll be sure to share your concerns internally to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you enjoyed your time in Orlando.

Dear Salvador,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.

Dear Jane,Thank you for taking the time to provide feedback about your recent stay. While are happy that you found our pool to be well-maintained and our Marketplace staff to be friendly, we're saddened to hear about the issues that affected your visit. Our goal is to provide incredible amenities for our guests along with impeccable service and we are disappointed that we fell short of that goal. Please know that we will be sure to review your comments with our team so that all employees can make immediate improvements to ensure each guest feels welcome and is well taken care of. If you happen to be in the area again, we hope you will consider staying with us again to change your perceptions.

Dear Yassin,It was a pleasure hosting you at Sheraton Orlando Lake Buena Vista Resort! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

Dear Shravani,It was wonderful to host you at Sheraton Orlando Lake Buena Vista Resort for your recent getaway. We're thrilled to hear that you thoroughly enjoyed your stay at our exciting resort. Next time you are in Orlando, we hope you'll stay with us again!

Dear Randa-Gae,Thank you so much for the five-star review. We are so happy to hear you and your family had such a great stay with us and were able to take full advantage of our delicious nearby dining options and relaxing pool area. We hope we'll see you again soon!

Dear Joan,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon!

Dear Mohammad,Thank you for your wonderful feedback! We're thrilled that your check-in experience was exceptionally smooth and welcoming. Recognizing a team member as a standout is truly gratifying, and we will be sure to share your kind words. We look forward to warmly welcoming you back to Sheraton Orlando Lake Buena Vista Resort!

Dear Victoria,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, we regret your disappointment with our accommodations. We'll be sure to share your feedback internally, as we are always seeking ways to elevate our guest experience. It was a pleasure having you here, and we hope you return soon.

Dear Genoris,Thank you for your review. Based on your perfect rating, it seems you enjoyed your overall experience! That said, we are always seeking new ways to improve our facilities and the services we offer our guests, so we'll be sure to share your feedback with our internal team for further consideration. It was a pleasure having you here, and we hope you return soon.

Dear Jeff,We appreciate your detailed feedback regarding your recent stay. It's disappointing to hear about the cleanliness issues you encountered in your room, along with the issue in the hallway. What you describe falls short of our usual standards, and we sincerely apologize for any discomfort this caused. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements are made. We're committed to ensuring a positive experience for all our guests, and should you be in the area again, we hope you will consider staying with us again.

Dear Brandy,Thank you for choosing to stay with us at Sheraton Orlando Lake Buena Vista Resort. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our pristine accommodations were a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

Dear Amir,Guest satisfaction is important to us, so we're happy to hear you enjoyed your visit. If there's anything we can do to make your next stay even better, please let us know. We hope to see you again soon.

Dear Joseph,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the room setup and food prices. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

Dear Joe,We appreciate your feedback, and we're happy to see much of your stay was pleasant. Your feedback about our food prices is appreciated, and we'll keep your comments in mind. The next time you're in town, please consider coming back to see us.

Dear Alex,Thank you for sharing your feedback. It's concerning to hear about your experience with our service desk and the condition of our facilities. We are committed to providing all our guests with a welcoming atmosphere and comfortable environment. Your comments are invaluable as we continually work to enhance our amenities. Despite the issues mentioned, we hope to have another opportunity to demonstrate our dedication to excellence in hospitality.

Dear George,Thank you for your recent stay at Sheraton Orlando Lake Buena Vista Resort! We appreciate your feedback, and we're delighted to hear about your great experience. Our friendly staff are always there to assist our guests in any way possible, and our location is perfect for all the local fun and sights Orlando has to offer. We hope to host you again soon for another exceptional stay.

Dear Mariana,What you have described is nowhere near the experience we want our guests to have. Your feedback is gratefully received, and we'll use your comments to ensure that an experience like the one you described doesn't happen again in the future. Please do not hesitate to reach out to us offline so that we can better assist you. Thank you, and we hope you will consider giving us another chance soon.

Dear Amarjot,Thank you for sharing your feedback with us. We are glad that you found our staff and service to be pleasant. However, we apologize for any inconvenience caused by our rooms. Your constructive comments will be kept in mind as we continue improving our facilities for our great guests. We hope to welcome you back again soon for an even more exceptional stay.

Dear Sonita,Thank you for choosing Sheraton Orlando Lake Buena Vista Resort! We're glad you and your kids enjoyed a delightful Easter with us, and we look forward to welcoming you back in the future for another fantastic visit.

Dear Sonila,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your stay with us! It was a pleasure having you here at Sheraton Orlando Lake Buena Vista Resort, and we hope you return soon.