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奧蘭多佛朗明哥克羅辛® 市中心西入口春季山丘套房酒店的評價

3.5 out of 5
奧蘭多佛朗明哥克羅辛® 市中心西入口春季山丘套房酒店
13279 Hartzog Road, Winter Garden, FL

評價

9.2

卓越

10 分評分，優異；1607 則評價中有 1122 則" "
8 分評分，不錯；1607 則評價中有 321 則" "
6 分評分，一般；1607 則評價中有 80 則" "
4 分評分，欠佳；1607 則評價中有 49 則" "
2 分評分，很差；1607 則評價中有 35 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xia

親子同遊
讚好：整潔度
nice
於 2023 年 6 月住了 1 晚
Aimee 於 2023年7月4日的回應
Dear Xia,Thank you so much for your wonderful review. We are glad to hear that you enjoyed your stay with us and look forward to a visit from you again in the future.

10/10 優異

kang

讚好：職員與服務和住宿狀況
good
於 2023 年 6 月住了 6 晚
Andrew Mitzak 於 2023年6月12日的回應
Dear Kang,We appreciate your positive feedback on our property!We hope to have you stay with us again in the future!

10/10 優異

Enyuan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lori Fitzgibbon 於 2023年4月10日的回應
Dear Enyuan,Thank you for sharing your feedback on your recent stay! We appreciate you staying with us!Sincerely,

10/10 優異

liangdong

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 6 晚

4/10 欠佳

Long Ching

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Some of the front staffs are not helpful
於 2022 年 9 月住了 4 晚
Lori Fitzgibbon 於 2022年9月18日的回應
Dear Long Ching.I apologize if anyone from the front desk was not helpful. We appreciate your feedback and we will share your comments with the team.Sincerely,Lori FitzgibbonGeneral Manager

8/10 不錯

Yuliang

讚好：職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 7 晚

8/10 不錯

Puilam

親子同遊
讚好：整潔度和職員與服務
Overall quality is good! Friendly staff from cleaning staff to general manager! Everyone said hello and talked to make sure you are happy. Rooms are in good conditions. Located near Disney and has shuttle service too!
於 2024 年 4 月住了 7 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

10/10 優異

Jacob

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kids loved the pool and breakfast was amazing
於 2024 年 4 月住了 2 晚

4/10 欠佳

Leonardo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Reserved two rooms king bed and after arriving at property, no king bed rooms available. End up with double bed. They should honor your reservation preferences
於 2024 年 4 月住了 1 晚

10/10 優異

Dorelsie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Second time staying here. My go-to in Orlando area.
於 2024 年 4 月住了 1 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. Didn’t appreciate unsupervised minors in the hot tub. Weee rude and disrespectful of others sharing the space
於 2024 年 4 月住了 4 晚

10/10 優異

Rose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean facilities, nice breakfast buffet area. Employees are very reachable and helpful.
於 2024 年 4 月住了 7 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

10/10 優異

ROSAMAGALY DE JESUS

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Agradable, y bueno en costo
於 2024 年 4 月住了 2 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

8/10 不錯

Andrea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

10/10 優異

Giulia

讚好：整潔度和職員與服務
於 2024 年 4 月住了 3 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

10/10 優異

Veronika

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

6/10 一般

Ken

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 4 月住了 2 晚

10/10 優異

Rachael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
LC 於 2024年5月1日的回應
Thank you for your feedback! We hope you have you back soon.

8/10 不錯

Cher

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Great breakfast at the hotel and loved the location - close to Disney, across from walgreens, target, restaurants, etc. Pool and hot tub are nice.
於 2024 年 4 月住了 7 晚
EW 於 2024年4月28日的回應
We are very happy you enjoyed your stay with us! Please come back soon.

10/10 優異

Monique

讚好：整潔度和職員與服務
於 2024 年 4 月住了 6 晚
Tara 於 2024年4月29日的回應
Hi Monique, We are thrilled you enjoyed your stay and hope to welcome you back again soon!

10/10 優異

Joellee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in and check out was so easy and hassle free. Breakfast was great! I really enjoyed my stay.
於 2024 年 4 月住了 2 晚
EW 於 2024年4月28日的回應
We are happy that you enjoyed your stay, come back soon!

10/10 優異

Reynaldo

讚好：整潔度
於 2024 年 4 月住了 4 晚
Tara 於 2024年4月29日的回應
Hello Reynaldo, Thank you for your positive review we hope to see you again soon!

10/10 優異

JOYCE

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
EW 於 2024年4月29日的回應
We are happy you enjoyed your stay with us Joyce.Please come back soon!

4/10 欠佳

Donald

家人同遊
讚好：整潔度和職員與服務
Reserved a king suite with foldout sofa bed. When I arrived, they had relocated me to the Marriott next door, same accommodation but the room layout was different and the sofa bed when opened was up against the king bed and you could not get around to the other side. I ask for another room and they relocated to room with 2 queen beds which was acceptable
於 2024 年 4 月住了 1 晚
EW 於 2024年4月26日的回應
Thank you for your feed back Donald. We are happy to here that the double queen room worked out for you in the end.

10/10 優異

Kaitlin

伴侶同遊
讚好：設施服務
The hotel was very clean and nice. The staff were friendly as well.
於 2024 年 4 月住了 1 晚
EW 於 2024年4月25日的回應
We are glad you enjoyed your stay. Please come back soon!

10/10 優異

Jasmina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed at this hotel with my daughter to visit the Magic Kingdom for her birthday and the experience was phenomenal, amazing and very friendly staff. Hamza checked us in and gave us a room with a view to watch the fireworks. Would definitely come back here to stay.
於 2024 年 4 月住了 4 晚
EW 於 2024年4月25日的回應
We are glad you enjoyed your stay and we hope you come back soon!

10/10 優異

danay

讚好：設施服務
excellent
於 2024 年 4 月住了 1 晚
EW 於 2024年4月25日的回應
We are happy you enjoyed your stay.

10/10 優異

michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was close to the Disney housing that my Daughter lived in.
於 2024 年 4 月住了 1 晚
EW 於 2024年4月24日的回應
We are glad you enjoyed your stay and hope you come back soon!

8/10 不錯

Mustafa

親子同遊
Location is good Staff are friendly Complimentary breakfast
於 2024 年 4 月住了 5 晚
LC 於 2024年4月23日的回應
Thank you for your feedback, we hope to have you back soon!

6/10 一般

Adanaida

家人同遊
讚好：住宿狀況
The hotel is nice but in my room the sheets was durty and 1 of the towel, the staff from the dinning area so nice but the person who received us not to much but the rest really nice
於 2024 年 4 月住了 4 晚
LC 於 2024年4月23日的回應
Thank you for your feedback, we hope to have you back soon!

10/10 優異

Olga (Everett)

家人同遊
讚好：設施服務
Excelente, el personal atento y siempre disponible a solucionar cualquier necesidad
於 2024 年 4 月住了 5 晚
LC 於 2024年4月23日的回應
Thank you for your feedback, we hope to have you back soon!

8/10 不錯

Bao

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Pool is big and clean. Room is spacious but the carpet had some heavy red stain. The breakfast area is clean and roomy but the food selection is the same for the 4 days we were there. The free shuttle to the Disney resorts was nice.
於 2024 年 4 月住了 4 晚
LC 於 2024年4月23日的回應
Thank you for your feedback, we hope to have you back soon!

8/10 不錯

Shavkat

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Everything was ok
於 2024 年 4 月住了 2 晚
LC 於 2024年4月19日的回應
Thank you for your feedback, Hope to have you back soon!!!

4/10 欠佳

JORGE

讚好：整潔度
不滿：職員與服務和住宿狀況
Registration area outside of the lobby is closed and there’s minimal parking.
於 2024 年 4 月住了 1 晚
LC 於 2024年4月19日的回應
Thank You for your feedback and please receive our most sincere apology for the inconvenience caused to you.

10/10 優異

Melody

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful
於 2024 年 4 月住了 2 晚
EW 於 2024年4月17日的回應
Thank you Melody,We are happy you enjoyed your stay with us and hope you come back soon!

10/10 優異

Valentina

Good
於 2024 年 4 月住了 2 晚
EW 於 2024年4月16日的回應
Thank you Valentina. We are happy you enjoyed your stay with us.

10/10 優異

Ray

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellant
於 2024 年 4 月住了 1 晚
EW 於 2024年4月16日的回應
We are glad you enjoyed your stay!

8/10 不錯

Esther

於 2024 年 4 月住了 3 晚
EW 於 2024年4月16日的回應
We are glad you enjoyed your stay!

10/10 優異

ANDREA

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved the extensive breakfast buffet and the glorious pool! Also great to be right across the street from so many stores. Sidewalks made running outside safe and comfortable, too!
於 2024 年 4 月住了 1 晚
EW 於 2024年4月16日的回應
We are so glad you enjoyed our breakfast, heated pool, and your over all stay. Come back soon Andrea!

10/10 優異

April

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay here was wonderful. The facilities are well kept, clean and up to date. The staff is personable and attentive. We had no issues with our stay and will be back!
於 2024 年 4 月住了 4 晚
EW 於 2024年4月16日的回應
We are happy that you enjoyed your stay with us and hope to see you back very soon.

6/10 一般

Soumi

不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
EW 於 2024年4月16日的回應
Thank you for staying with us, we are glad you enjoyed your stay.

6/10 一般

Jeancarlo (Jacksonville)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
LC 於 2024年4月14日的回應
Thank You for your feedback, Hope to have you back soon!!!

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property. Restaurant, arcade, and pool perfect for relaxing.
於 2024 年 4 月住了 1 晚
LC 於 2024年4月14日的回應
Thank you for your feedback, hope to have you back soon!!!

10/10 優異

Angela

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place was awesome! Everyone was so nice and polite. The pool was so clean and warm 😍 Towels everywhere ready to use! . The Breakfast seeved since early morning with lots of options to choose and the food was delicious! I will definitely comeback next year! Thank you for making my trip even more wonderful. My family and I had an amazing time together ❤️
於 2024 年 4 月住了 7 晚
LC 於 2024年4月14日的回應
Thank you for your feedback, hope to have you back soon!!!

8/10 不錯

Satpreet

家人同遊, 親子同遊
讚好：職員與服務
不滿：住宿狀況
It's convenient location , the staff is extremely nice. But it's is an outdated hotel. Bathrooms shower door has rust, walls need paint, if the AC isn't on high there is. Funky smell..the breakfast is ok. Again it's a great location great staff but other than that it's a okay property.
於 2024 年 4 月住了 2 晚
Tara, ADOS 於 2024年4月12日的回應
Hello Satpreet, Thank you for taking the time to provide this feedback we have our renovation plans for this year we hope you will enjoy an updated property on your next visit!

10/10 優異

Dalvi Javiel Guerrero

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good option if going to the parks
於 2024 年 4 月住了 5 晚
Tara, ADOS 於 2024年4月12日的回應
Hello Dalvi, As a Disney Gateway Hotel we are close to the parks! We are glad you enjoyed our hotels during your visit and hope to welcome you back soon!

4/10 欠佳

Eric

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Would have loved to give this hotel a 4 out of 5 but can’t due to one single problem. The deadbolt lock on the door to my room didn’t work. I went to the front desk on 3 different occasions to inform them of the problem and it still didn’t get fixed. If a guest has a problem and speaks to the front desk 3 times and nothing is done, you can pretty much guarantee they don’t care! Other than a non-working deadbolt lock. Everything else was very nice. The breakfast area is crowded all the time and the breakfast gets a little boring after two mornings. The room was clean and the outdoor areas were nice. The location was good.
於 2024 年 4 月住了 5 晚
LC 於 2024年4月14日的回應
Thank you for your feedback, and please apologies for the inconvenience encouraged during your stay, it is not our norm, and we will make sure to address it with our team to make sure it will not happen again.

10/10 優異

cesar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
otima localização.
於 2024 年 1 月住了 3 晚
Tara, ADOS 於 2024年4月12日的回應
Hello, We are thrilled you enjoyed our location, thank you for choosing SpringHill Suites!

10/10 優異

Charlotte

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was always friendly and helpful. Many options to choose from on the breakfast bar
於 2024 年 4 月住了 3 晚
Tara, ADOS 於 2024年4月12日的回應
Hello Charlotte, thank you for taking time to compliment our staff, we strive to provide great service! Hope to see you again soon!

10/10 優異

Brittany

於 2024 年 4 月住了 2 晚
EW 於 2024年4月28日的回應
Hi Brittany,We are glad you enjoyed your stay! Come back soon!