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溫德姆布恩納維斯塔湖酒店迪士尼溫泉®區渡假村的評價

4 out of 5
溫德姆布恩納維斯塔湖酒店迪士尼溫泉®區渡假村
1850 Hotel Plaza Blvd, Lake Buena Vista, FL

評價

8.4

很好

10 分評分，優異；2622 則評價中有 1394 則" "
8 分評分，不錯；2622 則評價中有 650 則" "
6 分評分，一般；2622 則評價中有 329 則" "
4 分評分，欠佳；2622 則評價中有 127 則" "
2 分評分，很差；2622 則評價中有 122 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Hui Ya

親子同遊
Bed bad, bathroom bad
於 2024 年 4 月住了 4 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Hui Ya,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 不錯

Zhenjiang

於 2024 年 2 月住了 2 晚

10/10 優異

ZHENTONG

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Voice of the Customer 於 2023年12月26日的回應
Dear Zhentong,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 不錯

Queenie

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 5 晚
Voice of the Customer 於 2023年5月3日的回應
Dear Valued Guest,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

8/10 不錯

Dawn

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
This hotel is very convenient to Disney Springs, a five minute walk. The rooms and common areas are clean and well decorated. The bathrooms however are small and not well lit. The shampoo and conditioner bottles are very small and difficult to squeeze. Be sure to bring your own.
於 2024 年 4 月住了 2 晚

2/10 很差

Alfonso (Bakersfield)

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 7 晚

8/10 不錯

danilo

親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for visiting Disney Springs. We always stay here due to walkability. Stuff is very friendly and accommodating.
於 2024 年 4 月住了 1 晚

10/10 優異

Shihan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely stay and will be back soon!
於 2024 年 4 月住了 5 晚

6/10 一般

stacey

家人同遊
讚好：整潔度、職員與服務和設施服務
Great location at the steps to Disney Springs. Clean but rooms could definitely use to be updated!!
於 2024 年 4 月住了 1 晚

10/10 優異

Cathy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful place
於 2024 年 4 月住了 1 晚

4/10 欠佳

sheila (Ellicott City)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
room was dirty brought to the attention. Staff said they would change my room didn't do it then waive the parking fee of $22 really you waived $22 parking fee. Are you kidding me? Another other concessions the staff member seem completely offputting that he had to cop me anything and was very irritated with me when I asked for help with my luggage I did not receive any. I would never ever come here again.
於 2024 年 4 月住了 1 晚

8/10 不錯

Rhodora (jersey city)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
room was clean. good breakfast. be careful of welcome gift because they will sell timeshare
於 2024 年 4 月住了 1 晚

10/10 優異

Pavel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walking distance from downtown Disney
於 2024 年 3 月住了 6 晚

10/10 優異

Cecilia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone one there is so welcoming and so nice! Love the service, love how close it is to Disney Springs! Definitely a must stay!
於 2024 年 4 月住了 1 晚

10/10 優異

Victoria Caroline (Markham)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love how close it is to Disney Springs and the free shuttle to all the disney parks comes in really handy!
於 2024 年 4 月住了 9 晚

10/10 優異

Tai

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always have an amazing experience every time I stay here. The location is conveniently close to Disney Springs. The hotel is clean and all staff are always friendly, helpful and professional.
於 2024 年 4 月住了 1 晚

10/10 優異

Michele

讚好：整潔度、職員與服務、設施服務和住宿狀況
Got the room for my daughter and a friend for her birthday. Called ahead to check on room security and get a room in the tower. Katherine was so helpful and nice! My daughter had a great time and loved the hotel and ease of valet and check in. Thank you!
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Michele,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Jeff

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is kept nice for its age. Very friendly staff, and nice pool areas. Would recommend
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Jeff,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 一般

Tory

家人同遊
讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Tory,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

10/10 優異

Vladimir

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy amable la senorita que nos atendió en la recepción.
於 2024 年 4 月住了 2 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Vladimir,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

2/10 很差

fernando

親子同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Llegue a las 4 de la tarde y no me pudieron entregar la habitación hasta las 6, ni siquiera voy a cumplir las 24 hrs
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Fernando,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,

10/10 優異

Alana (Brandon)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Alana,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Leigh

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved it! Super fun hotel for kids to go to Disneyworld. Walkable to Disney springs. We loved it. Staff were really nice and one girl especially in the snack bar; she was so patient with my son!
於 2024 年 3 月住了 5 晚
Voice of the Customer 於 2024年4月23日的回應
Dear Leigh,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was wonderful. Very helpful.
於 2024 年 4 月住了 4 晚

8/10 不錯

Michael

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
I genuinely enjoyed our stay at this hotel and will consider staying near other hotels around the area for our next trip. However there is a specific incident with a staff where they were extremely rude and made a 5 start experience a 3 star experience. This one individual definitely left a bad taste of what could’ve been an on going stay for our family.
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Michael,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

4/10 欠佳

Darnell

伴侶同遊
不滿：整潔度和設施服務
The bathroom tile in shower was moldy and gross!!! The shower curtain was old and had stains. Whenever I called front desk no one picked up. The rest of the place was decent but not happy that I paid for a queen bed and got what looked like a full size bed !!!!
於 2024 年 4 月住了 3 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Darnell,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Jorge (Pinecrest)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is a 8 minute walk to Disney Springs where there are lots of restaurants, bars and shopping. Very close to Disney resorts, etc. Clean facility with friendly staff.
於 2024 年 4 月住了 2 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Jorge,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

2/10 很差

Desiree

家人同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
My room had bed bugs. I thought I was being bitten by mosquitoes however I found out on my last day after I found 2 in my sheets. I was unable to report the issue as no one was at the desk when I left at 4:30am today.
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Desiree,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,

10/10 優異

Akeshia

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice and clean. Staff were very nice and helpful. Minutes walk to Disney springs. Only downside is that there are no shuttles to the airport. The taxi was $60 for a 20min ride. There are shuttles to the parks. Overall reasonably priced and will visit again
於 2024 年 4 月住了 4 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Akeshia,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

david

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. Close to Disney Springs and the parks.
於 2024 年 4 月住了 2 晚
Voice of the Customer 於 2024年4月19日的回應
Dear David,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Katherine

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Very nice hotel, we loved the 5 min walk to Disney Springs for dining and shopping and prob 15 to 20 min drive to most Disney parks!
於 2024 年 4 月住了 4 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Katherine,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Miia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Within walking distance to disney springs
於 2024 年 3 月住了 1 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Miia,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Kevin

讚好：整潔度、職員與服務、設施服務和住宿狀況
K
於 2024 年 3 月住了 1 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Kevin,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

John

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Upscale. Restaurants, shopping, pool were fantastic
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月19日的回應
Dear John,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 不錯

Karl

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was just great, walking distance to Disney Springs, shuttle bus to the parks, room very comfortable. My only thing I did not like was the breakfast. I expected more for my 23.00. Eggs bacon and sausage were cold, the french toast was hard. So I opted for fruit an d yogurt.
於 2024 年 4 月住了 2 晚
Voice of the Customer 於 2024年4月19日的回應
Dear Karl,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

10/10 優異

Rashunn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property.
於 2024 年 4 月住了 3 晚

6/10 一般

Kirsten

家人同遊, 伴侶同遊
讚好：整潔度和設施服務
Room was tired and dated compared to when we stayed in 2018, HATED the hard sell for timeshare when we checked in at 10pm. We just wanted to go to our room then over to springs, were pressured into “we have a gift bag for you” which was nothing of the sort. Hard sell for a time share which the lady was really annoyed at us when we said we weren’t interested, literally saying “what else are you going to do instead?” Has really put me off staying again
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月12日的回應
Dear Kirsten,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

10/10 優異

Marissa

於 2024 年 4 月住了 2 晚

10/10 優異

Ted

於 2024 年 4 月住了 2 晚

10/10 優異

daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you like going to Disney springs this is the place to stay
於 2024 年 4 月住了 2 晚
Voice of the Customer 於 2024年4月12日的回應
Dear Daniel,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Steven

於 2024 年 4 月住了 3 晚

6/10 一般

Adrianna

於 2024 年 3 月住了 2 晚

10/10 優異

Theresa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
When I’m in the area, I always stay at this location. It is extremely convenient to Disney Springs and all Disney theme parks. It is family friendly. The pool area is beautiful. With a restaurant/bar poolside which makes it convenient to get something to eat or drink while relaxing. The staff is always wonderful and very accommodating From the valet to the front desk, everyone is always very pleasant and very willing to assist.
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月12日的回應
Dear Theresa,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 不錯

Sunni

於 2024 年 3 月住了 2 晚

10/10 優異

Joshua L

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 9 晚
Voice of the Customer 於 2024年4月8日的回應
Dear Joshua L,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wyndham accomodated all our needs that we even chose to stay an extra day! So convenient to walk over to Disney Springs. Free shuttle to parks but if you miss your free shuttle you can easily get a Disney bus to Disney Springs and walk to your home away from home. So glad we came. The crowds at Spring Break almost scared us away but it was great to just park our car and pay for parking at the hotel but travel free everywhere we wanted to go. Great hotel where they work hard to make your stay great. We had adjoining rooms and didn't have to ask for it they provided it because we booked the two rooms together. We will come back when we are doing a Disney trip again.
於 2024 年 3 月住了 4 晚
Voice of the Customer 於 2024年4月8日的回應
Dear Susan,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Gavata

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They communicate so well and was very pleasant. The bellhop guy was an absolute jewel. He even got us ice before leaving.
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月8日的回應
Dear Gavata,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Katie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing customer service! From the front desk staff, bell service, dining in all area, and pool staff every employee was kind and courteous! Very clean in all areas!
於 2024 年 4 月住了 1 晚
Voice of the Customer 於 2024年4月8日的回應
Dear Katie,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 優異

Monique

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to downtown disney
於 2024 年 4 月住了 4 晚
Voice of the Customer 於 2024年4月8日的回應
Dear Monique,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 不錯

SIGRYD

於 2024 年 3 月住了 1 晚