Room is big and clean but we were arranged in low level even we requested high level.
WAI MUI
於 2024 年 3 月住了 1 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2024年4月3日的回應
Thank you so much for your review! We are happy to hear you were pleased with our rooms and cleaning services. We are very sorry we were unable to accommodate your request. We try our best to listen to our guest's requests, but depending on the situation, we may not be able to offer the desired solution. We hope you had a great stay with us nonetheless, and were able to fully enjoy Osaka! We hope to welcome you again sometime!
10/10 優異
Ka Hung Dickson
2023年12月19日
讚好:整潔度和住宿狀況
Ka Hung Dickson
於 2023 年 9 月住了 7 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年12月20日的回應
Dear Guest,Thank you for taking the time to provide us with your positive feedback about our hotel. We appreciate any and all feedback, and we are thrilled to hear that your stay was an exceptional one! We hope you had a great time here and around Osaka.Please come back to see us again next time you're in Japan!Best regards,
6/10 一般
Chi Yan
家人同遊
2023年9月10日
不滿:整潔度
Chi Yan
於 2023 年 9 月住了 3 晚
MIMARU OSAKA NAMBA NORTH FRONT DESK TEAM 於 2023年9月10日的回應
Dear guest,Thank you for staying and for your feedback.We are sorry to see that you didn't enjoy your stay with us..Kindly be advised your opinion so that our team will work on the case and will follow up accordingly.We hope your next stay will be a pleasant,and looking forward to welcoming you back again in near future.
10/10 優異
Chan Sun
親子同遊
2023年8月25日
讚好:整潔度、設施服務和住宿狀況
酒店位置很好,靜中帶旺,房間很大,每層只有4間房,酒店對面便是停車場,斜對面就是Toyota rent a car 的四橋門店,租車很方便!
Chan Sun
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年8月26日的回應
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年7月17日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
WEI-JHIH
家人同遊
2023年6月26日
讚好:整潔度和客房舒適度
很適合帶小孩入住,交通也便利
WEI-JHIH
於 2023 年 6 月住了 1 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年6月26日的回應
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年6月13日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
Chi Ying
2023年6月10日
讚好:整潔度和客房舒適度
Chi Ying
於 2023 年 6 月住了 5 晚
MIMARU大阪難波NORTH フロントデスクチーム 於 2023年6月13日的回應
Thank you very much for having stayed at our hotel.We ar truly delighted that you have enjoyed your stayWe are looking forward seeing you again.
10/10 優異
Pui Kei Constance
家人同遊
2023年5月25日
讚好:整潔度和客房舒適度
The best family / small group hotel stay
Perfect with my brother and sisters
Pui Kei Constance
於 2023 年 5 月住了 3 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年5月25日的回應
Thank you very much for your wondeful comment.We are glad to hear that you enjoyed having stayed at our hotel with your brother and sisters. It is always motivating us to ofrer a better service for customers.Again, thank you for leaving your superb review. We are looking forward to see you again at our hotel.
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年4月20日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.And thank you for appreciating our staffs.Your comments will be our power to improve and provide more good services.We are sincerely looking forward to seeing you in the near future.
10/10 優異
Serina
2023年4月14日
讚好:整潔度、設施服務和住宿狀況
all excellent, suitable for family trip
Serina
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年4月14日的回應
Thank you very much for your awesome review.We are glad to hear that you have enjoyed your stay with your family. It is our greatest pleasure to realize that you were satisfied with our service.Again, we sincerely appreciate your superb comment. We are looking forward to seeing you again.
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年4月7日的回應
Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit.
10/10 優異
Sowen
2023年3月22日
Sowen
於 2023 年 3 月住了 1 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年3月23日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
真實旅客
多人同遊
2023年3月7日
讚好:整潔度和客房舒適度
真實旅客
於 2023 年 2 月住了 5 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年3月7日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
KA LEE
2023年3月6日
KA LEE
於 2023 年 3 月住了 3 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年3月7日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
CHIEN JEN
2023年3月2日
讚好:整潔度和客房舒適度
CHIEN JEN
於 2023 年 2 月住了 3 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年3月2日的回應
Thank you very much for your review. We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
真實旅客
家人同遊
2023年2月13日
讚好:整潔度和客房舒適度
房間很大,感覺舒適,整體非常的好。
真實旅客
於 2023 年 2 月住了 5 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年2月13日的回應
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年2月8日的回應
Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for the better service.We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit.
8/10 不錯
Joan
2023年1月30日
Joan
於 2023 年 1 月住了 2 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年1月31日的回應
Thank you very much for your review.We are truly grateful that you and your friends/family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
Spacious family friendly and convenient. Especially appreciated the provisions of cooking utensils and accessible location.
Oi Yee
MIMARU OSAKA NAMBA NORTH 於 2023年1月15日的回應
Thank you very much for choosing MIMARU OSAKA NAMBA NORTH.All of us are very happy that you had an enjoyable stay with your family. We hope that you will leave with good memories of our hotel's services and facilities. Next time you stay with us, be sure to try another type of room! We have a lot of free rental equipment available besides board games for you to experience.We look forward to welcoming you again.
4/10 欠佳
WILLIAM
家人同遊
2023年1月9日
不滿:客房舒適度
很普通
我住在二樓, 會有戶外的煙味飄進來!! 小閣樓的床非常難睡!!
WILLIAM
於 2023 年 1 月住了 1 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年1月9日的回應
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年1月5日的回應
Thank you very much for your wonderful review for us.We are truly grateful that you and your friends/family were satisfied with our service and have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
Ching Yee
親子同遊
2023年1月3日
讚好:整潔度、設施服務和住宿狀況
Very good and clean hotel with a nice kitchen and comfortable beds, especially good for families with children.
I would recommend others to pick this one.
Ching Yee
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年1月5日的回應
Thank you for staying with us and sharing your review.It is our greatest pleasure to realize that you were satisfied with our room facilities, location.Your wonderful review of sharing your great time spent in our hotel with your family and recognition of our service, is an inspiration for us to provide the best service for our guests.We are very much looking forward to your next visit.
10/10 優異
真實旅客
家人同遊
2023年1月1日
讚好:整潔度和客房舒適度
Wonderful Stay in Mimaru! The hotel is clean with good location! It is one of the best hotel for family travelers with kids
真實旅客
於 2022 年 12 月住了 2 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年1月5日的回應
Thank you for staying with us and sharing your review.It is our greatest pleasure to realize that you were satisfied with our room facilities, location.Your wonderful review of sharing your great time spent in our hotel with your family and recognition of our service, is an inspiration for us to provide the best service for our guests.We are very much looking forward to your next visit.
10/10 優異
Mei yee
家人同遊
2022年12月25日
讚好:整潔度和客房舒適度
Mei yee
於 2022 年 12 月住了 2 晚
Pablo 於 2022年12月26日的回應
Thank you so much for the good review you gave us.We are happy and please to know that you ejoyed your stay in MIMARU.We are hoping to meet you the next time you come to Japan.Best regards, MIMARU OSAKA NAMBA NORTH
8/10 不錯
Nga Yan
2022年11月19日
Nga Yan
於 2022 年 11 月住了 4 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2022年11月20日的回應
Thank you very much for your review.We are truly grateful that you and your friends have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
Thank you very much for your review.We are truly grateful that you and your family have enjoyed your stay in our hotel.We are sincerely looking forward to seeing you in the near future.
10/10 優異
Michael (Renton)
家人同遊
2024年4月15日
讚好:整潔度、設施服務和住宿狀況
The property was easily walkable to all the shops/restaurants; and having a laundry facility on the premises was excellent
Michael
於 2024 年 4 月住了 3 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2024年4月15日的回應
Thank you so much for your kind review! We are glad to hear you were content with the facilities at our hotel. We hope you were able to enjoy Osaka to its fullest, and had a good time shopping and dining during your stay. We hope to welcome you again some day in the future.
10/10 優異
Jade
家人同遊, 親子同遊
2024年4月10日
讚好:住宿狀況
The toilet doesn’t have temperature control. Everything else is 5 out of 5. We really loved our stay here. The kids loved the Pokémon room and said it was their best day in life when we arrived.
Jade
於 2024 年 4 月住了 4 晚
MIMARU OSAKA NAMBA NORTH FRONT DESK TEAM 於 2024年4月10日的回應
Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.Actaully we have tempereture control panel in washroom we apologize for the inconvenience occured.We are looking forward to welcoming you back again in our hotel and hope your next stay will be more memorable and enjoyable.
10/10 優異
Thang
2024年4月6日
讚好:整潔度和住宿狀況
Thang
於 2024 年 4 月住了 4 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2024年4月7日的回應
Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit.
10/10 優異
Dale
親子同遊
2024年4月2日
讚好:整潔度、設施服務和住宿狀況
I love this hotel. Very friendly and helpful. Highly recommended!
Dale
於 2024 年 3 月住了 6 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2024年4月2日的回應
Dear guest,Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.
10/10 優異
Catherine
伴侶同遊, 多人同遊
2024年2月14日
讚好:整潔度、設施服務和住宿狀況
The hotel has a charming atmosphere brimming with fun and Japanese culture.
Catherine
於 2024 年 2 月住了 3 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2024年2月14日的回應
Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit.
8/10 不錯
Lee
家人同遊
2024年1月10日
讚好:整潔度、設施服務和住宿狀況
Fab location
Lee
於 2024 年 1 月住了 4 晚
MIMARU OSAKA NAMBA NORTH FRONT DESK TEAM 於 2024年1月10日的回應
Thank you for your kind feedback! We are glad to hear you satisfied with our location. We hope you were able to have a great time exploring the variety of shopping and food options in the area. We are always happy to help, and hope we may welcome you again someday.
10/10 優異
真實旅客
家人同遊
2024年1月1日
讚好:整潔度和客房舒適度
真實旅客
於 2023 年 12 月住了 1 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2024年1月7日的回應
Dear guest, Thank you very much for having stayed at our hotel.We are delighted that you were impressed with our facilities and left with that impression. Direct feedback from our valued guests, like yours, encourage and inspire us to aim even higher for even better service.We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit.
10/10 優異
Anna
2023年11月25日
讚好:整潔度和住宿狀況
Very nice spacious apartment, great location, friendly staff. Will stay again.
Anna
於 2023 年 9 月住了 1 晚
MIMARU OSAKA NAMBA NORTH FRONT DESK TEAM 於 2023年11月28日的回應
Dear guests, thank you for staying at MIMARU Osaka Namba North, and leaving your feedback.We are so grateful to know that you liked the location, the room and the staff service of our hotel.If you have any plans to visit Osaka or other western area of Japan, we are looking forward to seeing you visit our MIMARU again in the future.
10/10 優異
Imran
家人同遊
2023年11月1日
讚好:整潔度和客房舒適度
Imran
於 2023 年 10 月住了 4 晚
MIMARU OSAKA NAMBA NORTH Front Desk Team 於 2023年11月2日的回應
Dear Imran.Thank you for chosed MIMARU OSAKA NAMBA NORTH.We are so glad to know that you had enjoyed staying here in our hotel.We also apreciate you took the time to giving us such a good review. Receiving reviews or coments for our valuable guests as you, motivate us to keep improving our services.We hope you can consider us again the next time you come to Japan.Best regards MIMARU OSAKA NAMBA NORTH
10/10 優異
billy
家人同遊
2023年10月28日
讚好:設施服務
The services that the staffs provided and is it walking distance to Running Man.
billy
於 2023 年 10 月住了 3 晚
Front Desk Team 於 2023年10月29日的回應
Thank you for your recent stay, and for taking the time to provide your feedback about our hotel. We are happy to hear that our service was satisfactory, and that our location allowed you to enjoy your time here in Osaka.We hope you will come back to continue exploring the city!Best regards,MIMARU Osaka Namba North
10/10 優異
Steven
2023年10月4日
讚好:整潔度、設施服務和住宿狀況
A very pleasant stay at very nice accommodation.
Steven
於 2023 年 10 月住了 2 晚
Front Desk Team 於 2023年10月4日的回應
Thank you so much for letting us know about your positive experience. We are glad to hear that you enjoyed your time here, and we hope you had a great time exploring, eating, and shopping in the Namba and Shinsaibashi areas of Osaka.We sincerely hope to welcome you back again on your next trip!Best regards,MIMARU Osaka Namba North