I usually only report on hotels being extremely good or extremely poor. This place was an anomaly because some things were great, and other things bizarrely poor....
We started off on the wrong foot because check in time was 1500 and we arrived at 1300. They kindly took our bags while we went for a walk and got some food for lunch. When we returned we were told we were not allowed to eat while we waited for our room, but our room was ready if we wanted to go up. They then wanted 1000 Yen for checking in early so went ate our lunch outside while waiting for the last 30 minutes (even though our room was ready?)👎
Later on there was a really nice lady who helped us with our accommodation who was very friendly and professional 👍
The breakfast onigiri was dry and not very tasty- likely made the night prior and orange juice was orange cordial 👎
The room (and rest of hotel) was very clean 👍 but we had to move our suitcase around alot because the room was too small to open it 👎. There was also a kettle and coffee cups, but no coffee or tea 🤔👎.
The worst thing about the place, and reason we won't return, was because of the washing facilities. 2x washer/ dryer combos for the entire building. It took 2 days to get a washer available then our clothes were removed before they were dried because someone else wanted to use it. In hindsight, finding a place or on the street would have been better but we didn't expect staff to be handling my partner's panties before drying... 👎👎👎