Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.We will continue to put our customers' voices first and strive to improve our services, so we appreciate your continued patronage. We look forward to seeing you again.
10/10 優異
sum shun
多人同遊
2024年3月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
夜晚間中會有些爆走電單車經過,低層既會過有些嘈
sum shun
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月24日的回應
Thank you for your review. I apologize for the inconvenience.Hope to see you again.
8/10 不錯
Wai Chung
家人同遊, 伴侶同遊
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
很好的體驗
Wai Chung
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年3月14日的回應
Thank you for staying with us and your review.We will continue to strive to improve our services, so we look forward to your continued support of Smile Hotel Premium Osaka Higashi-Shinsaibashi.We look forward to seeing you.
10/10 優異
Ka Man
伴侶同遊
2024年3月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
行去心齋橋好方便,房間幾舒服乾淨!
Ka Man
於 2024 年 3 月住了 6 晚
Front Desk 於 2024年3月14日的回應
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.We would also like to thank you for your warm feedback.All of our employees will continue to use customer feedback as encouragement to further improve our services, so we ask for your continued patronage.We look forward to using your service again.
10/10 優異
Tim
2024年2月16日
Tim
於 2024 年 2 月住了 1 晚
Front desk 於 2024年3月21日的回應
Thank you for staying with us and for your review.We look forward to seeing you again!
2/10 很差
真實旅客
2024年1月26日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 1 月住了 4 晚
Front Desk 於 2024年1月26日的回應
Thank you very much for using Smile Hotel.We are very sorry that you were not able to relax despite staying at one of the many hotels.We will do our best to meet your expectations, and we look forward to seeing you again.
6/10 一般
WING YIN
2024年1月25日
讚好:職員與服務和住宿狀況
WING YIN
於 2024 年 1 月住了 3 晚
Front Desk 於 2024年1月26日的回應
Thank for the review.In order to satisfy more our cutomers, we keep trying and making the effort to improve our serivces.
6/10 一般
真實旅客
家人同遊
2024年1月24日
真實旅客
於 2024 年 1 月住了 6 晚
Front Desk 於 2024年1月25日的回應
Thank you for staying with us and your review.We will continue to strive to improve our services, so we look forward to your continued support of Smile Hotel Premium Osaka Higashi-Shinsaibashi.We look forward to seeing you.
6/10 一般
Pak chi
2024年1月23日
讚好:整潔度和職員與服務
Pak chi
於 2024 年 1 月住了 3 晚
Front Desk 於 2024年1月23日的回應
Thank you for staying with us and your review.We will continue to strive to improve our services, so we look forward to your continued support of Smile Hotel Premium Osaka Higashi-Shinsaibashi.We look forward to seeing you.
6/10 一般
Lai Ching
2024年1月21日
不滿:整潔度
Lai Ching
於 2024 年 1 月住了 3 晚
Front desk 於 2024年1月21日的回應
Thank you for staying with us and your review.We will continue to strive to improve our services, so we look forward to your continued support of Smile Hotel Premium Osaka Higashi-Shinsaibashi.We look forward to seeing you.
10/10 優異
Lok Man
伴侶同遊
2024年1月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
方便,十分鐘便行到心齋橋,房間夠大又乾淨
Lok Man
於 2023 年 12 月住了 3 晚
Front desk 於 2024年1月17日的回應
Thank you very much for staying at Smile Hotel Premium Osaka Higashi-Shinsaibashi.We would also like to thank you for your warm feedback.All of our staff are happy to hear that you were satisfied with your stay with us.We will continue to aim to be a hotel that satisfies our customers, so we appreciate your continued patronage.We look forward to seeing you again.
Thank you for staying with us and for your review.We are very glad to see that you always use our hotel and that we are becoming your reccomend. We will continue to work hard to provide you with a good experience in all aspects, including cleanliness, cost performance, and service. We look forward to seeing you again.
10/10 優異
wing wo
2024年1月10日
讚好:整潔度、職員與服務和住宿狀況
wing wo
於 2023 年 12 月住了 8 晚
Front desk 於 2024年1月12日的回應
Thank you for staying with us and for your review.We look forward to seeing you again.
10/10 優異
Shihan
2023年12月11日
Shihan
於 2023 年 12 月住了 1 晚
Front desk 於 2023年12月16日的回應
Thank you for staying with us and your review.We will continue to strive to improve our services, so we look forward to your continued support of Smile Hotel Premium Osaka Higashi-Shinsaibashi.We look forward to seeing you.
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年12月9日的回應
Thank you very much for staying at Smile Hotel Premium Osaka Higashi-Shinsaibashi.We would also like to thank you for your warm feedback.All of our staff members are glad that we were able to be of some help to our customers.All of our employees will continue to work hard to grow into a hotel that customers will love, and we look forward to your continued patronage of Smile Hotel Premium Osaka-Higashi-Shinsaibashi.
8/10 不錯
Wing yin
親子同遊
2023年12月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
大致上都好滿意,只係拎住大行李的時候去洒店有些唔方便,因係兩個車站中間,要行一段距離。
Wing yin
於 2023 年 12 月住了 3 晚
Front Desk 於 2023年12月9日的回應
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.We would also like to thank you for your comments and comments regarding your stay.We will use this as a reference for improving our services, and will continue to strive to provide the attentive service that is typical of Smile Hotel Premium Osaka Higashi-Shinsaibashi.All of our staff are looking forward to welcoming you back.
10/10 優異
Yuen Ting
2023年12月3日
Yuen Ting
於 2023 年 11 月住了 4 晚
Front Desk 於 2023年12月9日的回應
Thank you for staying with us and your review.We will continue to strive to improve our services, so we look forward to your continued support of Smile Hotel Premium Osaka Higashi-Shinsaibashi.We look forward to seeing you.
8/10 不錯
Chung Kwong
2023年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
近旅遊景點
Chung Kwong
於 2023 年 11 月住了 6 晚
Front Desk 於 2023年11月28日的回應
Thank you for staying with us and for your review.Our hotel is very near from Dotonbori and Namba area, so it is very useful for sightseeing.If you have opportunity to visit Osaka again, we look forward to seeing you again and please enjoy Osaka to your heart's content.
10/10 優異
Eddy
多人同遊
2023年11月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Eddy
於 2023 年 11 月住了 4 晚
Front Desk 於 2023年11月30日的回應
Thank you for taking the time out of your busy schedule to post a review. Thank you again for your kind words. We look forward to seeing you again when you come to Japan on your trip.
8/10 不錯
Hing Yu
2023年11月20日
讚好:整潔度、職員與服務和住宿狀況
Hing Yu
於 2023 年 11 月住了 5 晚
Front desk 於 2023年11月21日的回應
Thank you for staying with us and for your review.We look forward to seeing you again.Best Regards,
Thank you for staying with us and for your review.We are so glad to see that you fully enjoyed your stay in Osaka and our hotel.If you have opportunity to visit us again, we look forward to seeing you again.Best Regards,
10/10 優異
CHIAHUNG
多人同遊
2023年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點很棒價格合理
CHIAHUNG
於 2023 年 11 月住了 6 晚
Front desk 於 2023年11月19日的回應
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.All of our staff are happy to hear that you were satisfied with your stay with us. We will continue to aim to be a hotel that satisfies our customers, so we appreciate your continued patronage.All of our staff are looking forward to welcoming you back.
6/10 一般
Ming
2023年11月1日
Ming
於 2023 年 10 月住了 5 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年11月2日的回應
Thank you for staying with us and youe review.We look forward to seeing you.
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年11月2日的回應
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.Our hotel is near the famous Dotonbori and Shinsaibashi-suji shopping streets, and is in a great location for visiting Osaka's famous restaurants and spots.All of our staff are looking forward to welcoming you back.
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年11月2日的回應
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.All of our staff are happy to hear that you were satisfied with your stay with us. We will continue to aim to be a hotel that satisfies our customers, so we appreciate your continued patronage.All of our staff are looking forward to welcoming you back.
6/10 一般
Shu Mei
2023年10月28日
Shu Mei
於 2023 年 10 月住了 2 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年11月2日的回應
Thank you for staying with us and your review.We look forward to seeing you.
10/10 優異
真實旅客
家人同遊
2023年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 10 月住了 4 晚
Front Desk 於 2023年10月26日的回應
Thank you for staying with us and for your review.We look forward to seeing you again.
8/10 不錯
Rita
多人同遊
2023年10月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Surrounding area is not that clean.
Rita
於 2023 年 10 月住了 6 晚
Front Desk 於 2023年10月26日的回應
Thank you for staying with us and for your review.We try to provide comfortable stay including our surrounding area.We look forward to seeing you again.
10/10 優異
Fanny
2023年10月24日
讚好:整潔度、職員與服務和住宿狀況
非常滿意的住宿,環境衛生乾淨企理,清潔到位,床褥舒適,近步行街
Fanny
於 2023 年 10 月住了 2 晚
Front Desk 於 2023年10月26日的回應
Thank you for staying with us and for your review.We are putting emphasis on cleanness, so we are very glad to hear that.If you have opportunity to visit Osaka again, we look forward to seeing you again and enjoy city of Osaka again!
8/10 不錯
KITHOI
2023年10月16日
KITHOI
於 2023 年 10 月住了 5 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年11月2日的回應
Thank you for staying with us and your review.We look forward to seeing you.
10/10 優異
Pik Yuk
家人同遊
2023年10月13日
讚好:整潔度、職員與服務和住宿狀況
舒服 比預期中大
Pik Yuk
於 2023 年 10 月住了 3 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年10月13日的回應
Thank you for staying with us and youe review.We look forward to seeing you.
10/10 優異
Taijie
2023年10月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Taijie
於 2023 年 9 月住了 3 晚
Front Desk 於 2023年10月2日的回應
Thank you for staying with us.We look forward to seeing you again.
8/10 不錯
tak wai
2023年10月1日
tak wai
於 2023 年 9 月住了 1 晚
Front Desk 於 2023年10月2日的回應
Thank you for staying with us.We look forward to seeing you again.
8/10 不錯
HIN LUEN
2023年9月26日
讚好:整潔度、職員與服務和住宿狀況
HIN LUEN
於 2023 年 9 月住了 7 晚
Front Desk 於 2023年10月2日的回應
Thank you for staying with us.We look forward to seeing you again.
8/10 不錯
Chien-Yu
2023年9月18日
Chien-Yu
於 2023 年 9 月住了 3 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年9月20日的回應
Thank you for staying with us and youe review.We look forward to seeing you.
8/10 不錯
Man Chun
伴侶同遊
2023年9月17日
讚好:整潔度、職員與服務和住宿狀況
酒店都算乾淨
Man Chun
於 2023 年 9 月住了 3 晚
Front Desk 於 2023年9月17日的回應
Thank you for staying with us.We look forward to seeing you again.
10/10 優異
chao-hui
家人同遊
2023年9月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
飯店的品質
chao-hui
於 2023 年 9 月住了 5 晚
Front Desk 於 2023年9月10日的回應
Thank you for staying with us.We look forward to seeing you again.
10/10 優異
Chi Wah
家人同遊
2023年9月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chi Wah
於 2023 年 8 月住了 3 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年9月5日的回應
Thank you for staying with us and youe review.We look forward to seeing you.
10/10 優異
Hoi Yi
2023年9月4日
讚好:整潔度、職員與服務和住宿狀況
Hoi Yi
於 2023 年 8 月住了 4 晚
Front Desk 於 2023年9月5日的回應
Thank you for staying with us and youe review.We look forward to seeing you.
10/10 優異
Ka Keung
家人同遊
2023年9月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點交通非常方便,酒店舒適。
Ka Keung
於 2023 年 8 月住了 4 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年9月4日的回應
Thank you very much for your valuable review.The hotel is ideally located for exploring Osaka. We are very pleased to have our staff on hand to appreciate the hotel's facilities and services. If you have a chance, I would like to take you to the best service once again. I will be enjoying the day to meet again. Best regards,
6/10 一般
Siu
2023年8月29日
Siu
於 2023 年 8 月住了 1 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年9月19日的回應
Thank you for sharing your experience here. We hope you enjoyed staying with us and look forward to welcoming you back on your next visit!
10/10 優異
YU HE
家人同遊
2023年8月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YU HE
於 2023 年 8 月住了 4 晚
Front Desk 於 2023年8月28日的回應
Thank you for your review.We look forward to seeing you again.
8/10 不錯
HSIUCHU
多人同遊
2023年8月22日
讚好:整潔度、設施服務和住宿狀況
櫃檯人員的服務態度需要加強
HSIUCHU
於 2023 年 6 月住了 5 晚
Front Desk Yamaguchi 於 2023年8月22日的回應
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.We appreciate your valuable feedback and will continue to strive to improve our services in the future.All the staff are looking forward to welcoming you back.
8/10 不錯
Ka nga
2023年8月18日
Ka nga
於 2023 年 8 月住了 6 晚
Higashishinsaibashi 於 2023年8月19日的回應
Thank you for the excellent review. We endeavor to go above and beyond to ensure our guests have a memorable experience.Best regards,
Thank you very much for using Smile Hotel Premium Osaka Higashi-Shinsaibashi.I would appreciate it if I could be involved in the memories of your trip even a little.We look forward to welcoming you again.
10/10 優異
Spring
家人同遊
2023年8月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Spring
於 2023 年 7 月住了 6 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年8月3日的回應
Thank you for sharing your review with us. We hope you enjoyed staying with us and look forward to welcoming you back on your next Osaka visit!
8/10 不錯
Tse hing tong
2023年7月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tse hing tong
於 2023 年 7 月住了 7 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年7月30日的回應
Thank you for your review. We work hard to make our guests happy and appreciate your feedback!
8/10 不錯
Wai Man
2023年7月21日
Wai Man
於 2023 年 7 月住了 5 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年8月11日的回應
Thank you for the excellent review. We endeavor to go above and beyond to ensure our guests have a memorable experience.Best regards,
8/10 不錯
Lai Shan Anita
2023年7月21日
讚好:整潔度、職員與服務和住宿狀況
Convenience location for going everywhere in Osaka as well as other cities like Kobe, Kyoto etc.
Lai Shan Anita
於 2023 年 7 月住了 4 晚
Smile Hotel Premium Osaka Higashishinsaibashi 於 2023年7月21日的回應
Thank you very much for staying at Smile Hotel Premium Osaka Higashi-Shinsaibashi.Please use it when you stay in Kansai in the future.All the staff are looking forward to welcoming you back.Smile Hotel Premium Osaka HigashishinsaibashiFront desk, Yamaguchi
10/10 優異
Kai Yin
家人同遊
2023年7月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kai Yin
於 2023 年 7 月住了 3 晚
Smile Hotel Osaka Higashishinsaibashi 於 2023年7月17日的回應
Thank you your feedback.We hope we can meet again.Thank you.