Thank you very much for staying with us.We are pleased to hear that you were satisfied with our services.We will strive to improve our services to further satisfy you in the future.We sincerely look forward to seeing you again.
Thank you very much for staying at our hotel.Our staff is very pleased to hear that you were satisfied with your stay.We look forward to serving you again.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
I think the hotel is closed to train station. It is very convenient. The staff is really nice and try to explain clearly.
Ken
於 2024 年 2 月住了 1 晚
東急ステイ大阪本町 フロント 於 2024年3月8日的回應
Thank you very much for staying at our hotel.Our staff is very happy to hear that you enjoyed your stay with us.Our hotel is conveniently located so that you can easily reach tourist attractions and downtown.We hope that you will use our hotel again when you come to Osaka again.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
8/10 不錯
Po Ming
2024年2月28日
讚好:整潔度、職員與服務和住宿狀況
Good hotel with washing machine in the room
Po Ming
於 2024 年 2 月住了 4 晚
東急ステイ大阪本町 フロント 於 2024年2月28日的回應
Thank you very much for your stay at our hotel.Our staff is very pleased to hear that you enjoyed your stay with us.Having a washer and dryer in your room is one of the advantages of our hotel.We hope you will stay with us again when you come back to Osaka.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
Thank you very much for staying at Tokyu Stay Osaka Honmachi. Thank you again for taking the time out of your busy schedule to write a review. All of our staff are very happy to hear that you were satisfied with your stay. This will be an encouragement for the future. We hope that you will stay at our hotel again when you come to Osaka. looking forward to seeing you coming again.
8/10 不錯
Ka Sum
2024年1月14日
Ka Sum
於 2024 年 1 月住了 7 晚
Freont Chief MIYUKI.K 於 2024年1月15日的回應
Thank you for your good review!We are looking forward to seeing you again!!
6/10 一般
Pui Ming
2023年12月8日
不滿:整潔度
Pui Ming
於 2023 年 11 月住了 3 晚
東急ステイ大阪本町 フロント 藤野 於 2023年12月10日的回應
Thank you very much for your visit!Thank you for your rating!We look forward to serving you again!
8/10 不錯
YUEN MEI
2023年12月6日
讚好:整潔度、職員與服務和住宿狀況
Good
YUEN MEI
於 2023 年 12 月住了 2 晚
東急ステイ大阪本町 フロント 藤野 於 2023年12月6日的回應
Thank you for your interest!Thank you also for your high evaluation!We look forward to serving you again!
10/10 優異
??
伴侶同遊, 多人同遊
2023年12月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location
??
於 2023 年 11 月住了 1 晚
TokyustayOsakahommachi 於 2023年12月4日的回應
Thank you for staying at our hotel. We are also very pleased that you posted a perfect score during your precious time with us. We look forward to having you stay with us again.
Thank you for your good review!We are looking forward to seeing you again!
10/10 優異
Yan
2023年10月28日
讚好:整潔度、職員與服務和住宿狀況
Yan
東急ステイ大阪本町 フロント 椿 於 2023年10月29日的回應
Thank you very much for staying at Tokyu Stay Osaka Honmachi. Thank you again for taking the time out of your busy schedule to write a review. All of our staff are happy to hear that you were satisfied with your stay. We hope that you will use our hotel again when you come to Osaka. looking forward to seeing you coming again.
6/10 一般
SzeWing
2023年10月5日
SzeWing
於 2023 年 9 月住了 4 晚
東急ステイ大阪本町 フロント 椿 於 2023年10月25日的回應
Thank you very much for using Tokyu Stay Osaka Honmachi. Thank you again for taking the time out of your busy schedule to write a review. All of our staff are happy to hear that you were satisfied with your stay.We hope that you will use our hotel again when you come to Osaka.We look forward to seeing you again.
8/10 不錯
Chui yee
2023年10月2日
Chui yee
於 2023 年 9 月住了 3 晚
Tokyu Stay Osaka Hommachi Front desk Oka 於 2023年10月22日的回應
Thank you for staying with us.Thank you for your high evaluation.We hope you will use us again the next time you come to Osaka.
Thank you very much for your stay.We would also like to thank you again for taking time out of your busy schedule to write this message.We are very happy to hear that you had a pleasant stay with us.All of our staff will continue to strive to improve our services for your continued satisfaction.We hope you will visit Tokyu Stay Osaka Hommachi again when you are in Osaka.
10/10 優異
Ka Yan
2023年8月26日
讚好:整潔度、職員與服務和住宿狀況
Ka Yan
於 2023 年 8 月住了 3 晚
東急ステイ大阪本町 フロント 藤野 於 2023年8月27日的回應
Thank you for choosing our hotel.In addition, thank you for your high rating!We look forward to serving you again.
8/10 不錯
Wan Cheung
2023年8月8日
Wan Cheung
於 2023 年 8 月住了 4 晚
東急ステイ大阪本町 フロント 椿 於 2023年8月10日的回應
Thank you for using Tokyu Stay Osaka Honmachi. Thank you again for posting your review while you are busy. We are very happy to hear that you were satisfied with your stay this time. We will do our best to satisfy you. We hope that you will use our hotel when you come to Osaka again. We are looking forward to seeing you again.
Thank you very much for choosing Tokyu Stay Osaka Hommachi.Furthermore, we would like to thank you again for your high evaluation.We are extremely honored to have been able to help make your trip to Osaka a little more relaxing.We hope you will visit our hotel again when you come to Osaka.We look forward to seeing you again.Tokyu Stay Osaka Hommachi
Thank you for using Tokyu Stay Osaka Honmachi.I am glad that the evaluation received this time is "good".Also, when you come to Osaka, please use our hotel.
Tokyu Stay Osaka Hommachi Receptionist Oka 於 2023年6月17日的回應
Thank you for staying with us this time.All the staff are happy that you were satisfied during your stay.We hope to see you again when you come to Osaka next time.thank you very much.
I specifically stayed here for the washing machine and was pleasantly surprised to see that the washing machine detergent was already in the room and free. The receptionist was very kind and explained everything. The back of the check in information sheet explains the washing machine options clearly.
Sachin
於 2024 年 4 月住了 1 晚
東急ステイ大阪本町 フロント 鄭 於 2024年4月26日的回應
Thank you very much for choosing our hotel.Our staff is very pleased to hear that you enjoyed your stay with us.It is one of our hotel's strengths to have a washer and dryer in the room.We hope you will have the opportunity to stay with us again.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
6/10 一般
FUKUSHIMA
2024年4月15日
FUKUSHIMA
於 2024 年 4 月住了 1 晚
東急ステイ大阪本町 於 2024年4月17日的回應
Thank you for your business.We look forward to serving you again!
Excelent location. Walking distance from everything we wanted to do.
Limitted Breakfast selection but very good.
I would recommend this Hotel
Domenico
於 2024 年 3 月住了 6 晚
東急ステイ大阪本町 フロント 於 2024年4月12日的回應
Thank you for choosing our hotel. We are glad to hear that you were satisfied with our location and room. We are also very pleased to have you as a valued guest. Thank you for taking the time to write this review. It motivates us to provide better service. We look forward to welcoming you again.
10/10 優異
Kelvin
2024年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed my stay! The staff was excellent and courteous.
The room was very comfortable and the aircon worked great! The shower was wonderful too!
Everything was fantastic, thank you for your great service!
Kelvin
於 2024 年 4 月住了 7 晚
A.Bando 於 2024年4月12日的回應
Thank you so much for your stay with us.We're glad to hear that you're satisfied with the facilities of the rooms.We hope you'll stay with us again If you have the oppotunities
10/10 優異
Christopher
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
Amazing location, great service and clean. Go to „Public“ down the street for the best coffee and great shopping!
Christopher
於 2024 年 3 月住了 2 晚
東急ステイ大阪本町 フロント 於 2024年4月1日的回應
Thank you very much for staying at Tokyu Stay Osaka Honmachi. Thank you again for taking the time out of your busy schedule to write a review. All of our staff are very happy to receive your compliments regarding our hotel rooms. We hope that you will use our hotel again when you come to Osaka. looking forward to seeing you coming again.
10/10 優異
Sue
伴侶同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here 4 nights - was an ideal location and we found it absolutely fine to use as a base whilst we did days trips
Sue
於 2024 年 3 月住了 4 晚
東急ステイ大阪本町 フロント 於 2024年3月27日的回應
Thank you very much for using our hotel. We are glad that you were generally satisfied with your stay. If you come to Osaka again, please make a reservation at our hotel. We look forward to your next visit.
10/10 優異
Stephanie
2024年3月26日
Stephanie
於 2024 年 3 月住了 5 晚
Reception A.Bando 於 2024年4月16日的回應
Thank you for your staying with us.We're glad that you like our facilities and service.We hope you'll stay with us again if you have oppotunities to visit Osaka.
8/10 不錯
Eric
2024年3月26日
讚好:整潔度、職員與服務和住宿狀況
Ok
Eric
於 2024 年 3 月住了 2 晚
東急ステイ大阪本町 フロント 於 2024年3月27日的回應
Thank you for your rating!We look forward to seeing you again!
8/10 不錯
Johanne
2024年3月26日
讚好:整潔度、職員與服務和住宿狀況
Chambre japonaise de format agréable , belle commodité dont une laveuse-sécheuse dans la chambre
Johanne
於 2024 年 3 月住了 5 晚
東急ステイ大阪本町 フロント 於 2024年3月26日的回應
Thank you for your rating!We look forward to seeing you again!
10/10 優異
Louise Charlotte
伴侶同遊
2024年3月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really good location for exploring Osaka for a few days! Basic but comfortable installations, simple but very nice breakfast as long as you like Japanese breakfast and don't expect too many western options. I kind of miss their udon noodles! Reception staff spoke English and helped us forward our luggage to our next destination. There were some construction works going on in the building while we were there, but we didn't hear any noise and didn't have any issues.
Louise Charlotte
於 2024 年 3 月住了 4 晚
東急ステイ大阪本町 フロント 於 2024年3月22日的回應
Thank you very much for choosing our hotel.Our staff are delighted to hear that you were satisfied with your stay.We hope that you will use our hotel again when you come to Osaka.Tokyu Stay Osaka HonmachiFront desk MIYOUNG.J
6/10 一般
Maxie
伴侶同遊
2024年3月20日
讚好:整潔度和住宿狀況
Reception staff for check in was mediocre and the room gave us no problems. Definitely couldn’t have stayed for more than 2 nights. Very small rooms, bed situated pretty much next to the entry door. WiFi not good. Liked the in room laundry.
Maxie
於 2024 年 3 月住了 2 晚
東急ステイ大阪本町 フロント 於 2024年3月21日的回應
Thank you very much for staying at our hotel.Our staff would like to take this opportunity to thank you for your satisfaction during your stay.We hope that you will visit our hotel again when you come to Osaka.Tokyu Stay Osaka HonmachiFront desk MIYOUNG.J
8/10 不錯
Nancy
2024年3月15日
讚好:整潔度、職員與服務和住宿狀況
Nancy
於 2024 年 3 月住了 5 晚
東急ステイ大阪本町 フロント 於 2024年3月17日的回應
Thank you for your interest!We look forward to serving you again!
8/10 不錯
Bonnie Po Yi
家人同遊
2024年3月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Bonnie Po Yi
於 2024 年 3 月住了 9 晚
東急ステイ大阪本町 フロント 於 2024年3月12日的回應
Thank you very much for staying at our hotel.Our staff is very happy to hear that you enjoyed your stay with us.We hope you will stay with us again when you come back to Osaka.Tokyu Stay Osaka HonmachiFront Desk MIYOUNG.J
10/10 優異
Yuxing
2024年3月3日
Yuxing
於 2024 年 3 月住了 2 晚
東急ステイ大阪本町 フロント 於 2024年3月23日的回應
Thank you for your interest.We look forward to serving you again!
10/10 優異
Yau Min
伴侶同遊
2024年2月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is quite convenient. Walking distance to metro station. Convenience store nearby too. Room is clean and comfortable. Washer/dryer in good condition. Staff is friendly and helpful.
Thank you very much for staying with us.Thank you again for your compliments on our staff, facilities, and location.Our washer and dryer are highly appreciated by many of our guests.Although some of our staff are still learning English, we are very happy to hear that you were satisfied with our services.We will continue to strive to improve our services to ensure customer satisfaction.We hope you will visit Tokyu Stay Osaka Hommachi again when you are in Osaka.We look forward to seeing you soon.
8/10 不錯
Abdul Ghani Mansur Bin (Sydney)
家人同遊, 伴侶同遊
2024年2月3日
讚好:整潔度、職員與服務和住宿狀況
Overall good stay.
Just some suggestions:
1) The limited housing keeping was not mentioned when booking through Expedia so was a little surprising/shocked when arrived in property at check and that a full clean would occur once in the 7 day stay at this property. Towel and bed clothes and new slippers where given after each limited clean but would be nice if a vacuum and top up of ammenities like body wash and adding a body lotion as suggestions.
2) Breakfast was a little limiting and basic at times. But what is most concerning is that the breakfast buffet was left open and food not covered. Witnessed many guests coughing and sneezing all over food so it was not very hygienic so that would think good covers should be introduced.
Overall wonderful, but that’s some tips on improvements to be made.
Thank you very much for staying with us.We are very sorry that we were not able to provide you with sufficient information.We will do a simple cleaning if you stay less than 6 nights.For guests staying 7 nights or more, we perform a full cleaning once every 7 nights.Simple cleaning includes only limited cleaning such as changing towels and trash cans.Breakfast is basically served with a lid on the hot food.However, some foods, such as bread, are not covered.We will strive to improve our service based on your valuable feedback.Thank you very much for your valuable feedback.We hope you will visit Tokyu Stay Osaka Hommachi again when you are in Osaka.
Thank you very much for your stay.We would also like to thank you again for taking time out of your busy schedule to write this message.We will continue to strive to create a hotel that is loved by our guests.We look forward to seeing you again.