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"5/5. Super nice staff! Very friendly and serviceminded. Free wine tasting in the afternoon. A big selection of signature coctails. Breakfast was luxurious. The restaurant had great food at a reasonable price. The rooms was cosy. The hotel building is historic and renovated with care."

"Easy and quick"

"Amazing location, friendly & helpful staff, great onsen, and comfortable beds. "

"Staff was exceedingly friendly and helped solve a problem with our rental car which nearly caused us to miss an international flight. "

"Clean. Friendly staff."

"Wonderful, check-in experience, wonderful staff, and great Room! Thank you"

"Great breakfast!!! Various choices and delicious!"

"Overall, it was a wonderful place. However, the dinner did not meet my expectations, and I believe the taste could be improved. "

"We stayed here for the hot spring and skiing. The sauna and outdoor bath were awesome – we loved them! The hotel itself is a bit old-fashioned and has a 90s atmosphere, but there’s nothing wrong with that. In fact, it felt like a nice cultural experience, a bit different from the usual modern hotels in Japan. The only downside for me was the dinner option. There was only a set course menu, which didn’t work well for me because I was very hungry after snowboarding all day. The food was beautiful and delicate, but the portions were quite small – I could finish each dish in one or two bites, and then had to wait a while for the next course. That was a bit challenging when you’re really hungry."