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Hotel Emma

3.0 star property
Hotel Emma serves a hearty breakfast buffet to start the day right, offers bike rentals for local exploration, and provides a peaceful terrace for relaxation

Choose dates to view prices

Travelers love Hotel Emma's warm hospitality, starting with a delicious breakfast buffet. Enjoy free WiFi in all rooms, complimentary bike rentals for exploring, and a tranquil terrace perfect for unwinding after a day of adventure.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
The current price is HK$1,116
HK$1,250 total
includes taxes & fees
12 Jul - 13 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

A hotel room with a bed, desk, chair, and a small table with a flower arrangement.

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A room with a sofa, a chair, a bed, a TV, and curtains with a geometric pattern.

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 215 sq ft
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi
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About the area

Östersund is home to Hotel Emma. Stadsmuseum and Jamtli are cultural highlights, and travellers looking to shop may want to visit Kärnan Östersund and Mittpunkten Mall. Looking to enjoy an event or a game while in town? See what's happening at Ostersund Ski Stadium or Jämtkraft Arena. Looking to get your feet wet? Windsurfing and fishing adventures can be found near the property. Visit our Östersund travel guide
Map
Prästg. 31, Östersund, Jämtland, 83131

What's nearby

  • A large brick building with a prominent tower and a decorated Christmas tree.
    Ostersund Town Hall
    4 min walk - 0.4 km
  • Stadsmuseum
    1 min walk - 0.2 km
  • Östersund Centrum
    3 min walk - 0.3 km
  • Badhusparken
    4 min walk - 0.4 km
  • Mid Sweden University
    5 min walk - 0.5 km

Getting around

  • Östersund Västra Station
    4 min walk
  • Ostersund (OSD-Are)
    24 min drive

Restaurants

  • Wedemarks Konditori
    1 min walk
  • Tre Rum
    2 min walk
  • Bistro Žižkov
    1 min walk
  • Espresso House
    1 min walk
  • Sir Winston Restaurant & Bar
    2 min walk

About this property

Hotel Emma

  • Property highlights
  • You can look forward to a free breakfast buffet, a terrace and laundry facilities at Hotel Emma. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Bike hire, access to a nearby health club and concierge services
    • A front desk safe, newspapers in the reception and a lift
    • Luggage storage, coffee/tea in reception and smoke-free property
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Emma boast comforts such as free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
    • Bathrooms with showers and hairdryers
    • Fridges, electric kettles and heating

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includes taxes & fees
12 Jul - 13 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SEK 375.0 per day.
Cots (infant beds) are available for SEK 75.0 per night

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: SEK 75.0 per night
  • Rollaway bed fee: SEK 375.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number CHE-115.256.336

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Frequently asked questions

Is Hotel Emma pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Emma?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Emma on 12 Jul 2026 start from HK$1,116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Emma?

This hotel doesn't offer parking.

What time is check-in at Hotel Emma?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emma?

Checkout is at noon.

Where is Hotel Emma located?

Situated in Östersund, this hotel is steps away from Stadsmuseum, Kärnan Östersund and Östersund Centrum. Ostersund Town Hall and Mittpunkten Mall are also within 5 minutes. Östersund Västra Station is only a 4-minute walk and Östersund Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Emma Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 489 out of 819 reviews
Rating 8 - Good. 262 out of 819 reviews
Rating 6 - Okay. 52 out of 819 reviews
Rating 4 - Poor. 14 out of 819 reviews
Rating 2 - Terrible. 2 out of 819 reviews

Reviews

Verified

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Frendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Ok, but not more. Need som renovation. Small breakfast room. Friendly atmosphere.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was well equipped. The Breakfast was very good. I missed nothing. Our room (33) could use a renovation. The ceiling was cracked and the paint was peeling. The hotel staff was very friendly and accommodating.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, room comfort
Sentralt koselig hotell. Litt gammelt, men sjarmerende.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Carl-Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt OK
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Elisabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
Sentralt og fint plassert i gågata. Rommet var stort, men bar preg av slitasje. Gulvene var slitte og malingen skallet av fra vinduer og tak. Trenger sårt oppussing alle plasser. Hyggelig og hjelpsomme personale både i resepsjonen og vaskepersonalet. Kronglete å komme til både i heis og bakgård hvis man sittet i rullestol. Frokosten ble servert på konditoriet på den andre siden litt borti gaten. Den var ikke så mye å skryte av, spesielt første dagen, litt bedre dag 2, men absolutt ikke noe å skryte veldig av. Synd når dette for oss er en av de tingene man gleder seg til når man bor på hotell.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Bodil

Liked: Cleanliness
Meget god beliggenhet og koselig. Beklagelig at frokosten er flyttet ut av huset
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

AnnKristin

Frukosten var urusel. Kladdigt, saknades juice, en kletig bytta med smör. Torrt gammalt bröd och inget att välja på. Tummen ner
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Svein Rune

Liked: Cleanliness
Disliked: Property conditions & facilities
Bare beliggenheten som er til fordel for dette hotellet. Frokosten er dårligere enn tidligere etter at den ble flyttet til konditoriet ved siden av.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt frukost även för den som har speciella önskemål
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Per

Stort och fint rum och skön säng
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nära till allt. Perfekt läge
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jan-Åke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Läget mitt i stan. Trevlig, hjälpsam och kunnig personal. Rent och snyggt.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Maria

Liked: Property conditions & facilities
Mysiga rum, trevlig personal. Gratis och generöst fika som vi verkligen uppskattade. Lite varmt på rummet men öppnade fönstret. Minus för frukosten i annan byggnad som inte hade så bra alternativ om man inte var förtjust i yoghurt eller fil. Minus också för tvålen i badrummet som skulle vara kombinerad tvål schampo och fanns inget balsam. Mycket bra läge men var något stojigt en lönefredag dock inget som störde oss för mycket.
Stayed 1 night in Feb 2026