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湯元酒店的評價

3.5 out of 5
湯元酒店
2-30-7 Noka, Otsu, Shiga-ken

評價

9.4

完美

10 分評分，優異；593 則評價中有 416 則" "
8 分評分，不錯；593 則評價中有 148 則" "
6 分評分，一般；593 則評價中有 22 則" "
4 分評分，欠佳；593 則評價中有 5 則" "
2 分評分，很差；593 則評價中有 2 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Pui Hang

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A very enjoyable experience with the onsens and catering. The staffs are warm and professional. Highly recommending this hotel to anyone who are visiting around the Biwako area, and I would definitely visit this hotel again.
於 2024 年 3 月住了 1 晚

10/10 優異

Tik Kwong

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 1 月住了 2 晚
Yumotokan 於 2024年3月17日的回應
Thank you for staying with us.We look forward to seeing you again.

10/10 優異

Kat Ping

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
晚餐及早餐都很好，員工很熱情。

8/10 不錯

Wai Kwan Crystal

讚好：整潔度和職員與服務
於 2023 年 9 月住了 3 晚

10/10 優異

Yau Mei

於 2023 年 2 月住了 1 晚

10/10 優異

Chui Fong

於 2022 年 12 月住了 1 晚

10/10 優異

Wing Lim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and new onsen hotel~ Staffs are nice and helpful~ our room is very modern~
於 2022 年 11 月住了 1 晚

10/10 優異

hei

於 2022 年 10 月住了 1 晚

10/10 優異

Ricky KM

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
食物及用餐服務一流!!
於 2022 年 10 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Yumotokan 於 2020年2月7日的回應
Dear Guest, Thank you for using Yumotokan. And thank you too for rating 10!! We hope you were really enjoyed our hotel. The hotel also collects customer surveys anytime. If you have any more reviews, please let us know.

10/10 優異

Kong Mui

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good service A free shuttle bus was offered to the near tourist spot Very nice hotspring with wide variety if choices
於 2020 年 1 月住了 1 晚
Yumotokan 於 2020年2月7日的回應
Dear Kong Mui, Thank you for using Yumotokan. And thank you too for rating 10! We hope you were really enjoyed our hotel. The hotel also collects customer surveys anytime. If you have any more reviews, please let us know. We're looking forward to seeing you again!

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚
Yumotokan 於 2020年2月7日的回應
Dear Guest. Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you.

8/10 不錯

真實旅客

於 2020 年 1 月住了 1 晚
Yumotokan 於 2020年2月7日的回應
Dear Guest. Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you.

10/10 優異

Charles (Hong Kong)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent guest services, all the hotel staff try their best to make guests felt welcome. Food is really good, both in quality and presentation. Onsen are pretty good, with couple of different indoor and outdoor variety. A minor downside is the limited public space within the hotel compound to walk around (after all the sumptuous meals !)
於 2020 年 1 月住了 3 晚
Yumotokan 於 2020年1月27日的回應
Dear Charles, Thank you for using Yumotokan. And thank you too for rating 5 star!! We hope you were really enjoyed our hotel. Our chef puts his soul into the creation of the exquisite cuisine using seasonal ingredients. I will tell him the voice of your joy. We're looking forward to see you again. Thank you.

10/10 優異

Shuk yan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Yumotokan 於 2020年1月27日的回應
Dear Shuk yan, Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you！

8/10 不錯

ChengChung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務親切
於 2019 年 12 月住了 1 晚
Yumotokan 於 2020年1月27日的回應
Dear ChengChung. Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you.

10/10 優異

Tsz Kin

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
staff are nice and very helpful. hot spring is in good hygiene. Meals are good. Which can let residents to have a chance to taste Japanese food. in high standard and good service. Easy to communicate in English and warmed heart in service.
於 2019 年 12 月住了 1 晚
Yumotokan 於 2019年12月23日的回應
Dear Tsz Kin, Thank you for using Yumotokan. And thank you too for rating 10!! We hope you were really enjoyed our hotel. The hotel also collects customer surveys anytime. If you have any more reviews, please let us know.

10/10 優異

Chi Hang Ken

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent ryokan and fantastic meal
An excellent Japanese ryokan which provided variety of open air hot spring. Dinner is extremely delicious and value for money. Don’t miss out the A5 beef dinner which is fantastic. The staff of the restaurant where we had dinner in the ryokan treated us like guest. My 2 boys especially enjoyed the time there when the waitress Yuika served us. She is wonderful! A memorable stay and we look forward to staying in this ryokan again.
於 2019 年 12 月住了 2 晚
Yumotokan 於 2019年12月23日的回應
Dear Chi Hang, Thank you for using Yumotokan. We hope you were really enjoyed our hotel. I'll tell Yuika that your words of thanks. And we're looking forward to seeing you again!

10/10 優異

YK ROMULUS

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Yumotokan 於 2019年12月16日的回應
Dear YK, Thank you for using Yumotokan. And thank you too for rating 10 !! We hope you were really enjoyed our hotel. The hotel also collects customer surveys anytime. If you have any more reviews, please let us know.

10/10 優異

Shanzong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
感謝湯元會館並真心推薦
外觀環境給人一種殘舊印象 但是踏入門內開始了整個超優質的享受 大廳 check in 、專人簡介、溫泉、晚餐懷石宴席、日式早餐....都是讓人驚呼連連 這是趟令人驚艷的享受！ 接駁專車接送服務超乎預期 想給予滿滿的分數 有機會一定要去！
於 2019 年 12 月住了 1 晚
Yumotokan 於 2019年12月9日的回應
謝謝您的評価。 旅館的京都風格会席料理一直受客人歓迎、四個地方的温泉也是人気。服務人員非常高興歓迎客人的光臨。 我旅館員工一直在努力自己的工作､希望客人能満意。 歓迎以後再来。雄琴温泉離京都20分鐘電車距離。旅館有去附近的電車站接送服務非常方便。正宗自然温泉！ 再見。

8/10 不錯

Hoi Ki

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Yumotokan 於 2019年12月4日的回應
Dear Hoi Ki . Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hot spring, spacious
於 2019 年 11 月住了 1 晚
Yumotokan 於 2019年11月22日的回應
Dear Guest. Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel and our hot springs! We looking forward to see you again. Thank you.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Yumotokan 於 2019年10月17日的回應
Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
房間寬敞舒適，入住時已為住客準備了小食茶點，非常貼心。風呂選擇多，露天風呂非常漂亮。食物種類多，賣佳，味道還好
於 2019 年 10 月住了 1 晚
Yumotokan 於 2019年10月15日的回應
谢谢你这次来 我很高兴您喜欢我们的酒店。 请再来一次

8/10 不錯

Wai Ying Jenny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel has many onsens which can spend lot of time to play after dinner.
於 2019 年 9 月住了 1 晚
Yumotokan 於 2019年9月28日的回應
Dear Wai Ying Jenny, Thank you for your review. Our hotel has 7 onsen hot springs in one building. We're glad to you were enjoyed them. We looking forward to see you again. Thank you!

10/10 優異

Sze Wan Sandy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
5樓的露天風呂是必去的，一泊二食也很滿意。2樓的室內温泉如果沒時間可以不去，太小和舊
於 2019 年 9 月住了 1 晚
yumotokan 於 2019年10月2日的回應
感谢您这段时间的使用。 谢谢您对我们酒店的饮食和称赞。 根据季节准备各种餐点。 请在其他季节下一次再来。

10/10 優異

Tsung mei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店員工有禮 酒店舒適！
於 2019 年 9 月住了 1 晚
YUMOTOKAN 於 2019年10月2日的回應
感谢您对我们酒店的称赞。 请再来一次！

10/10 優異

Rson (Hong Kong)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed in their new wing and private onsen in each room, free use of amazing lounge with unlimited drinks, snacks and ice cream, massage chairs, foot bath, complimentary loaded mini bar in room, can’t complaint at all, simply great as it is so close to Kyoto too
於 2019 年 9 月住了 1 晚
Yumotokan 於 2019年9月17日的回應
Dear Rson. Thank you so much for staying the Yumotokan(karoi). We hope you enjoyed our hotel. We looking forward to see you again. Thank you. Best regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 1 月住了 1 晚
Yumotokan 於 2019年10月4日的回應
Thank you so much for staying the Yumotokan. We hope you enjoyed our hotel. We looking forward to see you again. Thank you.

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The in room hot spring is excellent, and the drinks corner on 4/F of 葭蘆葦serves marvellous and variety of drinks. The services of overall are superb.
於 2019 年 7 月住了 1 晚
Haritani 於 2019年8月13日的回應
Thank you so much for staying the Yumotokan. We glad to you were enjoyed our hotel. Free drink service is only service for stay at "Karoi". We looking forward to see you again. Thank you.

10/10 優異

Sze lai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hot spring hotel, great food and great service.
於 2019 年 6 月住了 1 晚
Haritani 於 2019年8月13日的回應
Dear Sze lai. Thank you so much for staying the Yumotokan. We are glad to you were really enjoyed our hotel especially food and service. We looking forward to see you again. Thank you.

8/10 不錯

CHI KEUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2019 年 5 月住了 2 晚

8/10 不錯

Wing Sing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

10/10 優異

Yi-Chung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

10/10 優異

Hsiao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
溫泉無敵啊
溫泉真的無話可說，太舒服了！ 餐點的部分，個人口味偏好覺得不錯！ 房間很舒適！打開窗戶就能看見外面的風景！ 記得做到雄琴溫泉站，下站之後有免費的電話可以打，他們會來接你！很方便喔！ 建議大家去住一晚吧！很棒的！
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
環境清幽，面向琵琶湖今人身心愉快；地方整潔；酒店有專車接送，方便往來車站；員工態度友善，臉常帶笑容。
於 2019 年 3 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 3 月住了 2 晚

10/10 優異

PUI LAM

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful onsens, great staffs and nice hotel!
I'm glad I picked this hotel for my family, it's not too far away from the Biwako Valley which I planned to visit and the onsens in this hotel were good! There are 5 (or 6) onsens and I tried all of them during my two nights stay. Staffs are professional and friendly, the check in was fast and you feel that you are being taking care of. Breakfast and the beef dinner were Japanese style and were very beautifully displayed. I didn't drive but they provide shuttle bus to two nearby train station in the morning for check out guest. I love this hotel!
於 2019 年 2 月住了 1 晚

10/10 優異

pui yee ellen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得再去
食物精美，新鮮又好味，份量適中，服務好又貼身。
於 2019 年 2 月住了 2 晚

10/10 優異

ka lai (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
開心的體驗
住的是最高層房間，附獨立露天溫泉。雖然酒店附近都有高樓大廈，但都近湖邊有湖景，浸住溫泉睇潮景，日與夜都有不同風味。服務人員十分親切有禮，體驗十分享受。
於 2019 年 2 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 2 月住了 1 晚

8/10 不錯

mun yee baby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
可以再入住
服務人員語言溝通冇問題，餐膳食材很好，温泉一流
於 2019 年 1 月住了 1 晚

8/10 不錯

TSE HUAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff speak fluent English and are very helpful. The room is spacious and clean. Nice food too.
於 2019 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
員工服裝態度有禮又親切，又熱心。溫泉早晚不同地方，絕對能滿足喜歡浸溫泉既朋友，而溫泉裏提供的沖涼及護膚品十分好用。
於 2018 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店有幾個樓層都是溫泉區，但是每一個溫泉區不是很大，有點失望， 2樓為大浴場，比較殘舊，建議維修或翻新。另外，今日check out 的時候，要求遲check out 一個鐘，他們要格外收費，完全沒有彈性相比其他酒店。
於 2018 年 12 月住了 2 晚

10/10 優異

TAI YING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent 非常非常好之溫泉旅館，無論接待及膳食都一流
Excellent 非常非常好之溫泉旅館，無論接待及膳食都一流，非常滿意
於 2018 年 11 月住了 2 晚