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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
Eco-certified hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Stylish hotel with a modern design and flat roof, featuring a prominent entrance and a sturdy exterior.
Experience the tranquil riverside setting with a serene view of the city skyline and historic architecture.
Relax in our spacious lobby, featuring a comfortable seating area with sofas and a coffee table.
Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with clear labels and stainless steel serving utensils.
Two single beds with white linens and green throw pillows, a desk, flat-screen TV, and a table with a vase of flowers.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
The current price is HK$811
HK$962 total
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, hair dryer, towels

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Wheelchair)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 385 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 445 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 445 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 385 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, hair dryer, towels

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/bathtub, hair dryer, towels

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 334 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Separate bedroom
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Combined shower/bathtub, hair dryer, towels

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • 452 sq ft
  • Sleeps 4
  • 1 Single Bed
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About the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Queensway Carleton Hospital - 3 min drive - 2.6 km
  • Bayshore Shopping Centre - 4 min drive - 4.0 km
  • Algonquin College - 7 min drive - 7.0 km
  • Canadian Tire Centre - 9 min drive - 11.7 km
  • Tanger Outlets - 10 min drive - 13.2 km

Getting around

  • Ottawa Fallowfield Station - 17 min drive
  • Ottawa International Airport (YOW) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Brew Table - ‬6 min walk
  • ‪Kichesippi Beer Co - ‬16 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Eco-certified hotel near Canadian Tire Centre
Located close to Tanger Outlets, Holiday Inn Express & Suites Ottawa West - Nepean by IHG provides free on-the-go breakfast, dry cleaning/laundry services and a fireplace in reception. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and meeting rooms
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 115 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and hairdryers
  • 37-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

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9.0 out of 10, Wonderful, 1,775 reviews
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HK$945 total
includes taxes & fees
28 Jul - 29 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,100 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

As of 15 Jul 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa West - Nepean by IHG on 20 Jul 2025 start from HK$811.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM.

What time is check-out at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Checkout is at noon.

Where is Holiday Inn Express & Suites Ottawa West - Nepean by IHG located?

Located in Nepean, this eco-certified hotel is within 9 mi (15 km) of Canadian Tire Centre, Tanger Outlets and Rideau Canal. Canadian War Museum and Supreme Court of Canada are also within 12 mi (20 km).

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Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1010 reviews
Rating 8 - Good. 258 out of 1010 reviews
Rating 6 - Okay. 62 out of 1010 reviews
Rating 4 - Poor. 25 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Great place to stay with kids!
Stayed 15 nights in Jun 2025

10/10 Excellent

HITESHKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Travelling with Family ! Exellent stay
Stayed 1 night in Jul 2025

8/10 Good

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the accommodations.
Stayed 1 night in Jul 2025

10/10 Excellent

Olurotimi

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Remé

That’s an amazing place to stay. The personnel staff was very patient and kind.
Stayed 1 night in Jul 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet easy check in worth what you pay to stay here
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Staff was very friendly and everything was clean
Stayed 2 nights in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel ! Excellent selection for breakfast. We would definitely stay there again next trip to Ottawa.
Stayed 1 night in Jun 2025

8/10 Good

Thamilarasu

Liked: Cleanliness, property conditions & facilities
Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities
Check in was easy. Lotsnof parking available. Our room was very clean and specious. Staff have been very friendly and accommodating. Would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service , pool and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Ashmara

Staff was very nice, upgraded us to a suite and allowed us to do a late check out so that we could enjoy a few more hours in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Very neat and clean
Stayed 10 nights in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast was extensive and quite well presented.
Stayed 1 night in Jun 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Breakfast very good. Staff very pleasant.
Stayed 2 nights in May 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and nice location
Stayed 1 night in Apr 2025

10/10 Excellent

TINA

Liked: Cleanliness, amenities
Awesome
Stayed 2 nights in Jun 2025

8/10 Good

Flucie

Liked: Cleanliness, staff & service, property conditions & facilities
we enjoy the place, its quiet and staff member are very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Worked perfectly for our family
Stayed 2 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a reliable experience, comfortable rooms, pillows, beds. and spotless bathrooms. Good variety at breakfast, and best of all, we know what to expect. Holiday Inn Express is our go to hotel.
Stayed 1 night in May 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good area, we really enjoyed our stay
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really enjoyed our stay. Great selection in continental breakfast. Would stay again
Stayed 1 night in Mar 2025