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Sonder Arlo的評價

Sonder Arlo
88 Albert Street, Ottawa, ON

評價

9.4

完美

10 分評分，優異；126 則評價中有 95 則" "
8 分評分，不錯；126 則評價中有 22 則" "
6 分評分，一般；126 則評價中有 6 則" "
4 分評分，欠佳；126 則評價中有 2 則" "
2 分評分，很差；126 則評價中有 1 則" "

9.6/10 

整潔度

9.4/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

H

讚好：整潔度、設施服務和住宿狀況
Clean, compact and well equipped studio. Great location for walking to major attractions and good transit options.
於 2024 年 5 月住了 4 晚

6/10 一般

Shelley (Woonsocket)

家人同遊
讚好：整潔度和設施服務
Elevator wasn’t working at the time that people were checking in and when we needed to bring a lot of things down to our car. We needed to take the stairs down from the 5th floor and had to lug our luggage and a ton of bags down the stairs. Not fun. And, parking is not onsite or convenient to location of this particular Sondor.
於 2024 年 5 月住了 6 晚

8/10 不錯

Miriam Jan

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 4 晚

10/10 優異

Darryl

讚好：設施服務和住宿狀況
Accommodation was excellent. Nice beds, bathroom and kitchen area.
於 2024 年 5 月住了 2 晚

10/10 優異

Yang (Minneapolis)

商務旅客
讚好：整潔度、設施服務和住宿狀況
Excellent location. Everything is fine except the construction noise sometimes across the street. The earplug helps. Thank you.
於 2024 年 5 月住了 5 晚

10/10 優異

Nancy

商務旅客
讚好：整潔度、設施服務和住宿狀況
I wish they recycled and had a green bin option. The room was clean, quite and very comfortable. It was nice to have dish soap provided.
於 2024 年 5 月住了 3 晚

10/10 優異

Guylaine

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Très propre , a proximité de tout à la marche pour attraits touristiques, commodité extra.Je recommande.
於 2024 年 5 月住了 3 晚

10/10 優異

Jungsoo

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 4 晚

10/10 優異

Malek

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

Carole

家人同遊
讚好：整潔度、設施服務和住宿狀況
Personnel très disponible et bienveillant. Appartement propre, silencieux et confortable. Problème rencontré: incapable de compléter l'inscription en ligne avant l'arrivée à l'établissement. Le code postal? Pour le Canada 1 mais aucun choix Canada, vraiment pas clair. Heureusement, même sans code pour pour entrer, j'ai dû attendre une heure, un préposé à l'accueil, pour l'obtenir.
於 2024 年 4 月住了 2 晚

8/10 不錯

Maxine

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We were in room 200, which is at the back of the building. The ventilation was terrible - we had smells (food, cigarettes) coming in through the vents, and couldn't open the window when we cooked so all our clothes ended up stinking. The location and facilities were good though - good gym and laundry room was free. Staff were friendly and helpful, except for we asked for some maintenance because our door squeaked and no one ever came. On the sustainability side, the shampoo, conditioner and body wash were in bulk dispensers, which is great! Nice products too. But there was still a small bar of soap and some body lotion in mini packaging - these should be replaced by bulk products too. And the toilet paper rolls and dishwasher tablets were individually wrapped - what a waste of packaging. Those things should be improved.
於 2024 年 4 月住了 11 晚

10/10 優異

D Matthew

商務旅客
讚好：整潔度、設施服務和住宿狀況
Great spot at a fair price in the heart of downtown Ottawa
於 2024 年 4 月住了 3 晚

10/10 優異

daniel

商務旅客
讚好：設施服務
This is a great quality and affordable option in downtown Ottawa. A few steps to the NAC, National Gallery and about a 30min walk to the Canadian Museum of History. Not a lot of late night food options nearby, but that’s Ottawa.
於 2024 年 4 月住了 2 晚

10/10 優異

Xiao

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great location close to everything. Quiet and private space. Easy navigation.
於 2024 年 4 月住了 6 晚

8/10 不錯

Felicia

於 2024 年 4 月住了 3 晚

10/10 優異

FADILAH

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Mojgan

於 2024 年 4 月住了 2 晚

10/10 優異

Heidi

於 2024 年 4 月住了 3 晚

8/10 不錯

Rodolfo

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

hualin

親子同遊
讚好：整潔度、設施服務和住宿狀況
Clean and spacious
於 2024 年 4 月住了 2 晚

10/10 優異

Filomena St.

讚好：整潔度、設施服務和住宿狀況
The hotel was in a perfect location to enjoy downtown Ottawa and all the interesting sites.
於 2024 年 4 月住了 3 晚

8/10 不錯

Julie

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

6/10 一般

Tanya

讚好：整潔度和住宿狀況
Overall it was a great stay, however, I was given no warning about the construction happening directly outside my window and was incredibly shocked to be looking straight at someone looking straight back at me
於 2024 年 4 月住了 5 晚
Sonder 於 2024年4月30日的回應
Hi Tanya, your feedback regarding ongoing construction is important to us. We'll review our listing and work to ensure a construction disclaimer is displayed more prominently. We hope to host you again and show you a better experience.

10/10 優異

Charles-Etienne

讚好：整潔度、設施服務和住宿狀況
Nous avons apprécié notre séjour à l’hôtel Sonder. Notre appartement était propre et avait tous ce dont nous avions besoin. J’ai fait un erreur en cliquant sur check out dans l’application et le personnel à rétablis la situation très rapidement et professionnellement. Je recommande cet établissement.
於 2024 年 3 月住了 6 晚

10/10 優異

Heather

於 2024 年 4 月住了 4 晚

10/10 優異

Cole

讚好：整潔度和住宿狀況
Great room, WiFi, bed and shower. Nice to get back to after tiring days
於 2024 年 3 月住了 7 晚

8/10 不錯

Ajay

商務旅客
讚好：整潔度、設施服務和住宿狀況
The property was good. Nothing extraordinary. They didn’t have bottled water in the room.
於 2024 年 4 月住了 2 晚

8/10 不錯

Pawan

家人同遊
讚好：整潔度、設施服務和住宿狀況
Property was in good condition.stay was good, however it was noisy and not easy to sleep in night due to unplanned construction is going on in this are.
於 2024 年 3 月住了 3 晚

8/10 不錯

Wissale

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Tout est parfait sauf le stationnement qu'il manque (il faut stationner dans l'autre Sonder à 2 rues )

10/10 優異

Linda

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Katia

家人同遊
讚好：整潔度和住宿狀況
Well located property with amenities in the property and also dining and shopping nearby.
於 2024 年 3 月住了 3 晚

10/10 優異

Yonatan

讚好：整潔度、設施服務和住宿狀況
The persons working so amazing Mosef and the black guy i don't now his name so helpful guys i like the his smile and house keepers also doing good job i love it
於 2024 年 3 月住了 1 晚

6/10 一般

Eliane

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was ok overall, great location, handy access with pin codes instead of cards, lockers to leave luggage after checkout as needed, functional...however the mattress was too firm, not comfortable at all compared to surrounding hotels. Also, there was a fire alarm one evening which is understandable, it happens but keep in mind these are self contained units with kitchenette so practical, but at the same time alarms are more likely to go off as people are cooking with oven and the fan is not very powerful.
於 2024 年 3 月住了 3 晚
Sonder 於 2024年4月8日的回應
Hi Eliane, it's great you enjoyed this location. Your thoughts are important to us and we'll relay your feedback to our team. We hope to host you again in one of our 40+ cities worldwide.

10/10 優異

Michelle

商務旅客
讚好：整潔度、設施服務和住宿狀況
Enjoyed my first time at a Sonder. Will definitely stay again!
於 2024 年 3 月住了 2 晚

10/10 優異

Ifeanyi

伴侶同遊
讚好：住宿狀況
No place to park car
於 2024 年 2 月住了 9 晚

10/10 優異

Pierre

商務旅客
讚好：整潔度、設施服務和住宿狀況
Fast and easy.
於 2024 年 3 月住了 3 晚

10/10 優異

Pierre

讚好：整潔度、設施服務和住宿狀況
Tout était comme mentionné.
於 2024 年 3 月住了 2 晚

10/10 優異

Amanda

讚好：整潔度
於 2024 年 3 月住了 2 晚

10/10 優異

Emmanuel

於 2024 年 2 月住了 5 晚

4/10 欠佳

Jacob

讚好：整潔度和設施服務
不滿：住宿狀況
There was no hot water most of the time I stayed there. Other than that this is a great place to stay
於 2024 年 3 月住了 3 晚
Sonder 於 2024年3月13日的回應
Hi Jacob, we're sorry for the hot water issue in your space. Our team will look into this and work to remedy any present issues. In the future, feel free to reach out during your stay, and we'd be happy to help. We hope to host you again and show you a better experience.

10/10 優異

Henock

於 2024 年 2 月住了 2 晚

10/10 優異

Angie (Pickering)

讚好：整潔度、設施服務和住宿狀況
Nice stay for our first trip to Ottawa with our young daughters.
於 2024 年 3 月住了 2 晚

10/10 優異

Rotessa Mae

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Smooth check in and check out process. Room was clean and complete with essential amenities, and aesthetically pleasing with modern set up. Front desk and cleaning personnels were friendly and accommodating to questions and inquiries. Located in the heart of downtown Ottawa. Will surely book another Sonders next time.

8/10 不錯

Maurice

商務旅客
讚好：整潔度、設施服務和住宿狀況
Excellent Location. Staff are friendly. It is convenient to have the laundry facilities onsite (no charge). The keypad at the entrance of the building didn’t work, unless you press real hard. They should replace it. I did get too many email reminders from their App, which was annoying. Did not know that this runs like an Rbnb.
於 2024 年 2 月住了 2 晚

10/10 優異

Bill

讚好：住宿狀況
Excellent concept. Felt very safe. Mini apartment style living
於 2024 年 2 月住了 2 晚

10/10 優異

Wagema

讚好：整潔度、設施服務和住宿狀況
I’ve had an amazing stay at Sonders Arlo. Very clean and staff was friendly. If I ever visit ottawa, I will book my stay with them again. The only downside was finding parking, which is understandable since it’s located in downtown. There are designated parking areas but for an hourly price.
於 2024 年 2 月住了 5 晚

6/10 一般

Kassandre

讚好：設施服務和住宿狀況
不滿：整潔度
The bed was comfortable, there was plenty of storage and the room in general was nice. I had requested a room clean on the second day as there was hair when I first got there and a lot of dust bunnies everywhere. They came and redid the bed but did not vacuum and there was more hair in the bed, I don’t have any hair so it couldn’t have been mine. The ac/heating was weird, I had put the ac on as it was hot, but it kept switching back to heating in the middle of the night. I ended up turning the whole system off but it would randomly turn back on. The ventilation system for the oven is not great, someone made food at 1am and the smell was intense in my room.
於 2024 年 2 月住了 3 晚
Sonder 於 2024年2月28日的回應
Hi Kassandre, we're sorry for the inconveniences you encountered during your stay. Your feedback regarding cleanliness and maintenance issues will be shared with our team to ensure improvements are made. We'll also investigate the HVAC and ventilation concerns to prevent similar occurrences in the future. Thank you for bringing these issues to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 優異

John

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Clean, great location. Lots of shops and restaurants within walking distance. On site parking would be nice. Sonder has another location 2 blocks away with underground parking which we were able to use for $25/day. A little inconvenient but no big deal. Only a 5 minute walk. Kitchenette was great and bed was very comfortable. Early check-in was available but only by paying an extra fee even though the room was ready to be occupied which was a bit of a turnoff and the only way to deal with this was through the app. They had storage lockers in the basement intended to store luggage before check in time if needed however the lockers were all in use so we really had no other option but to pay the early check in fee. $30 cost allowed us to check in one hour earlier. Check in instructions are supposed to be emailed 72 hours before checking in however I didn’t receive it and had to call the morning of check-in to have it sent to me. Aside from the few things it is a great place to stay in Ottawa!
於 2024 年 2 月住了 3 晚

10/10 優異

Nicole

家人同遊
讚好：整潔度、設施服務和住宿狀況
Staff was excellent. Very helpful and accommodating.
於 2024 年 2 月住了 3 晚

10/10 優異

Ben

於 2024 年 2 月住了 2 晚