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學院旅店的評價

3 out of 5
學院旅店
5190 College Corner Pike, Oxford, OH

評價

6.8
10 分評分，優異；93 則評價中有 28 則" "
8 分評分，不錯；93 則評價中有 19 則" "
6 分評分，一般；93 則評價中有 17 則" "
4 分評分，欠佳；93 則評價中有 13 則" "
2 分評分，很差；93 則評價中有 16 則" "

6.4/10 

整潔度

7.8/10 

職員與服務

6.6/10 

設施服務

5.8/10 

住宿狀況

6.6/10 

環保程度

評價

2/10 很差

Joey

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Holes in ceiling from unfinished construction. Awoken by construction electric saw outside our window at 8:30am on Sunday morning. Dirty mirrors and mildew in toilet and bathtub drain. So gross.
於 2024 年 4 月住了 1 晚
Management 於 2024年4月27日的回應
Dear Joey, We apologize for the trouble and any inconvenience caused on your stay. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 很差

Suzanne

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was very dirty. The mirrors had streaks all over them. The toilet seat was broken and it struggled to flush. We were leaving the room at one point and we saw a room where the toilet had overflowed and there was an enormous puddle on the carpet right outside the room. Disgusting. When we checked in, the man never told me about the available breakfast (which I would never have tried anyway as it looked filthy) When we checked out, the woman behind the counter never said hello or, more importantly, how was your stay? Probably because she knew what I would say. We only stayed there because it was close to the University but in retrospect, i would accept the inconvenience of being farther away. Two nights in this disgusting place cost me close to $900. NEVER AGAIN
於 2024 年 4 月住了 2 晚
Management 於 2024年4月27日的回應
Dear Suzanne, We apologize for the oversight and any inconvenience caused. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 很差

Steve

家人同遊
People were nice Room clean Price was not as described/ up charged me significantly. Breakfast was terrible- no one there to ask about food. Selection was poor. Yogurt was out of date, expired. Bathroom was very small and curtain was not clean at bottom. Had to ask for towels- 3 nights but no room service. It was a budget motel with premier prices. I am going to pursue the charge as $404 for one night in this hotel was way too much!!! Expedia did not list this increase to $400 on the website when I made the reservation.
於 2024 年 4 月住了 3 晚
B Patel 於 2024年4月14日的回應
Dear Steve,Thanks for sharing your feedback. As we are working to improve our service.

8/10 不錯

Daniel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Although some renovations in the lobby are continuing the room was clean and comfortable. The staff were pleasant and helpful.
於 2024 年 4 月住了 1 晚
B Patel 於 2024年4月14日的回應
Hello Daniel,Thanks for sharing your feedback. As renovation is a direction for better service which is coming soon.Thank you,Kind Regards

10/10 優異

David

不滿：住宿狀況
The facility is going through remolding so lobby is very messy no exercise or swimming also way over prices
於 2024 年 4 月住了 1 晚
Management 於 2024年4月11日的回應
Dear David, sorry for the inconvenience on you stay, our exercise room is under renovation and pool is closed as of we are under transition period as well.

2/10 很差

chris

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The place is under construction - something that was not disclosed at the time of booking. The lobby was filthy and the whole place reeked of cigarette smoke. Awful.
於 2024 年 3 月住了 2 晚
Management 於 2024年4月1日的回應
Dear Chris,We apologize for the oversight and any inconvenience caused. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 很差

Kelly

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I have stayed here two other times and it was fine. This time it was unbelievably terrible. There was construction going on throughout the hotel which I was not made aware of prior to arrival. The lobby and "dining area" were extremely dusty, dirty, wires hanging from the ceiling. I can not believe they actually had food served in an active construction area. My room was also dirty. The towels and lower half of the shower curtain were yellow. The halls smelled of cigarette smoke. I am not sure what regulatory body governs hotels but if they saw the condition of the hotel and that guests were staying there they would probably shut it down.
於 2024 年 3 月住了 2 晚
B Patel 於 2024年3月18日的回應
We deeply apologize for the significant drop in your experience during your recent stay. Your feedback is crucial, and we're committed to addressing these issues promptly. Rest assured, we'll take immediate action to rectify the situation and ensure such incidents do not occur again. Thank you for bringing these concerns to our attention.

2/10 很差

Michael

商務旅客
不滿：整潔度、設施服務和住宿狀況
Room was a mess. Shower didn’t work. Told front desk and they never came to check. Went down and told them a second time and was assured I’d be able to shower. Never was able to. Horrible inconvenience for 3 days. Will never stay again.
於 2024 年 3 月住了 2 晚
Management 於 2024年3月12日的回應
Hello Michael, we are sincerely sorry for the inconvenience you had on your stay. Best Regards

4/10 欠佳

Daniel

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Management 於 2024年3月6日的回應
Hello Daniel, we are very sorry for your unhappy stay.

2/10 很差

Debra

家人同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
The entire property is under construction (had no idea). The one elevator, entire 2nd floor & room smell of bad Asian food. Carpet is stained and safety lock broken. TV is crooked on wall. Very run down.
Management 於 2024年3月4日的回應
Dear Debra, we are very apologetic for your unhappy stay and yes we are in major transition of the hotel, we did get our interior and exterior paint done, thank you for your review.

4/10 欠佳

Toshinori

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
There isn’t good intermediate choices of hotels in this town. Out of those limited choices, I think this hotel’s building including pool area has good potential, but the building is under renovation as of Feb ‘24. An employee explained it will be completed in a month. If construction is fully finished and cleaner, it would be better.
於 2024 年 2 月住了 1 晚
Management 於 2024年3月2日的回應
Dear Toshinori , sorry to know you did not find much of a choice for hotels in the town. Yes we are in a major transition and it is going to be timelessly.Best Regards

6/10 一般

Yifeng

讚好：整潔度
不滿：住宿狀況
it's under construction and it looked really bad. Breakfast eggs and gravy for the bread were having weird taste and we did not eat much of those. Good for short stay but not for vacations.
於 2024 年 2 月住了 1 晚
Management. 於 2024年2月26日的回應
Dear Yifeng, my sincerest apologies for not enjoying your stay and breakfast , we use one of the best brand for breakfast from Sysco.

10/10 優異

Greg

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room great breakfast friendly staff
於 2024 年 2 月住了 1 晚
HPatel 於 2024年2月25日的回應
Dear Greg, glad you enjoyed your stay with us and the staff. Hope to see you soon in the future.Best Regards

4/10 欠佳

Evgeniya (Roslindale)

讚好：職員與服務
不滿：整潔度和住宿狀況
It was just OK for 2 nights, but still I started noticing towels with yellow spots, dirty sheets, cracked ceilings, ets. Staff was very friendly.
於 2024 年 2 月住了 2 晚
HPatel 於 2024年2月24日的回應
Dear Evgeniya, we are truly sorry for the experiences you had during your stay. we do take all the matter very seriously.Best Regards

8/10 不錯

Monica

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Decent hotel close to campus
Decent hotel very close to the college. It’s undergoing massive renovations which will be good for future visitors. The hotel is outdated but clean. We noticed the elevator inspection was 4 months out of date. The vending machines were empty and some of the entrances were closed due to Renovation. Very friendly staff would make me stay again if my daughter goes to Miami.
於 2024 年 2 月住了 2 晚
Management 於 2024年2月19日的回應
Hello Monica, thank you for the review on your stay and very obliged to know you had a wonderful stay. we are sorry for the inconvenience. Look forward seeing you for your future stay.Best Regards

6/10 一般

Kelly

於 2024 年 2 月住了 1 晚
Management 於 2024年2月19日的回應
Thank You for wonderful review on your stay.Kind Regard

2/10 很差

Karen

於 2024 年 2 月住了 2 晚
B Patel 於 2024年3月21日的回應
Hello Karen, We are sincerely sorry for the inconvenience you had on your stay. Best Regards

10/10 優異

Dane

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place close to campus
於 2024 年 2 月住了 1 晚
Management 於 2024年2月6日的回應
Dear Dane,Thank you for your feedback! We're glad to hear you found our location convenient. Hope to welcome you back soon.Best regards,

8/10 不錯

Mark

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 4 晚
Management 於 2024年2月6日的回應
Dear Mark,Thank you for your four-star rating! We appreciate your support and hope to exceed your expectations on your next visit.Best regards,

6/10 一般

Mitchell

讚好：職員與服務
不滿：整潔度和住宿狀況
Coffee was horrible. Breakfast was low quality food. There was old cheese stuck to the microwave safe dish. Do a better job cleaning the place. Last time I was in Oxford I stayed at the Baymont. I didn't want to go there again. Surprise. It's the old Baymont inn. Ownership changed. Everything else is the same.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月6日的回應
Dear Mitchell,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is crucial, and we're committed to improving our standards to meet your expectations. We'll address the cleanliness and quality issues promptly. Thank you for bringing this to our attention.Best regards,

10/10 優異

Charles

讚好：設施服務
於 2024 年 1 月住了 1 晚
HPatel 於 2024年1月21日的回應
Hello Charles, thank you for your delightful review on your stay with us.Best Regards,

10/10 優異

Tiffany

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
HPatel 於 2024年1月21日的回應
Hello Tiffany, thank you for your wonderful review.best regards

10/10 優異

Kelina

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and safe. Staff were helpful and friendly. The place and the room was neat and clean!
HPatel 於 2024年1月18日的回應
Hi Kelina .Thank you for your review and appreciate and glad to know you enjoyed your stay with us, look forward on seeing you for your future stay.

6/10 一般

Judy

家人同遊
讚好：職員與服務
The heater did not work, it was blowing cold air. We moved rooms easily through staff but the room we moved to had white crumbs on floor, maybe paint and tub was terribly chipped? The breakfast was good and area clean. I felt like the people I noticed staying there were probably semi homeless which I understand need places to stay but it definitely was not worth the price I paid. The staff was respectful and nice.
於 2024 年 1 月住了 1 晚
HPatel 於 2024年1月12日的回應
Hello. we appreciate on reviewing your stay with us, and very sorry for the inconvenience. We are in a transition period of the property and got our interior and exterior paint done. we are working on every problems and to make our guest feel very welcomed on their stay.

6/10 一般

John (Coldwater)

伴侶同遊
讚好：職員與服務和設施服務
於 2024 年 1 月住了 1 晚
HPatel. 於 2024年1月9日的回應
Thank You for the respond on your stay.

2/10 很差

Christopher

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This was absolutely my worst hotel experience in decades! The room was disgusting. It was hot and smelled like chlorine. Jacuzzi didnt work properly and even if it did you coukdnt see the TV because of a giant beam in the middle of the room. The bed was stiff and the sheets were not comfortable. The pillows were the one saving grace. The carpet was disgusting. There were cobwebs on the bathroom air return. The entire vibe of the room was outdated and just gross. Way too much money for the quality of the stay. The breakfast was a joke also. The food looked gross and fresh coffee was not available. The check out was equally frustrating. The receptionist barely spoke English. She couldnt print a receipt for my stay which I needed to be reimburses. Very disappointing.
於 2024 年 1 月住了 1 晚
HPatel 於 2024年1月10日的回應
Hello, thank you for your review and we are very sorry for not enjoying your stay with us at our hotel. we will definitely look into the problem as of we are in our transition period.

8/10 不錯

Joel

於 2024 年 1 月住了 1 晚
H Patel 於 2024年1月9日的回應
Hello, thank you for your review on your stay.

4/10 欠佳

KayAnne

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Check in people not friendly. Room keys not programmed correctly. Lights coming off elevator were obnoxiously bright. No window coverings on hall windows with outdoor light shining directly through. Door to room didn’t close properly. Breakfast food looked disgusting. I travel to this area twice a month & will not stay here again. Would rather stay further away & have to drive to Oxford.
於 2023 年 12 月住了 2 晚
B Patel 於 2024年1月3日的回應
Dear KayAnne,Thank you for providing your valuable feedback, Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience and give you my surety i will work on your feedback to improve services. It is my request to consider your future stay and i am sure you will see the improvements as i promise.

10/10 優異

Randall

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
HPatel 於 2023年12月27日的回應
Hi Randall, thankyou for your review. hope to see you soon .General Manager.

2/10 很差

Jerry

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Dirtiest Hotel Ever
Carpet in the room had multiple stains, bed was kind of made but it was questionable whether sheets were changed and hallways in the hotel had a strong urine smell throughout. Will definitely not be staying here again.
於 2023 年 12 月住了 1 晚
B Patel 於 2023年12月13日的回應
Dear Jerry,Thank you for providing us with your. Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience.

10/10 優異

Yolanda

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were really nice & it was great they had an indoor pool so my daughter was able to get some practice in prior to her swim meet at Miami University. Also being 4 min drive to the university was a big plus.
於 2023 年 12 月住了 2 晚
B Patel 於 2023年12月13日的回應
Dear Yolanda,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

8/10 不錯

Ye

家人同遊
讚好：整潔度、職員與服務和住宿狀況
very friendly staffs, breakfast is reasonable, easy to locate it.
於 2023 年 12 月住了 2 晚
B Patel 於 2023年12月13日的回應
Dear Ye,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

8/10 不錯

Jose

家人同遊
於 2023 年 12 月住了 2 晚
B Patel 於 2023年12月13日的回應
Dear Jose,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

6/10 一般

JP

讚好：客房舒適度
不滿：整潔度
於 2023 年 12 月住了 2 晚
B Patel 於 2023年12月7日的回應
Dear James,Thank you for providing us with your valuable feedback. We greatly appreciate every feedback, Feedback helps us understand to improve. We value our guests' satisfaction, and we strive to provide the best possible service.

2/10 很差

Michael

於 2023 年 11 月住了 1 晚
B Patel 於 2023年12月5日的回應
Dear Heather,Thank you for providing us with your valuable feedback. We greatly appreciate if you let us know the reason for negative rating. Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience.

8/10 不錯

David

伴侶同遊
讚好：整潔度和職員與服務
Property was clean and staff was friendly. The only things that were a minor negative, it was cold in the halls and stairwells and a EV charger would be nice.
於 2023 年 11 月住了 4 晚
B Patel 於 2023年11月28日的回應
Dear David,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

2/10 很差

Brooklyn

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not worth the money ….nasty
The room was nasty and smelled like cigarettes and dirty looking When I said something to the front desk guy he said ok and smiled We ended up checking out right then and just making the drive home So we wasted $135 and the room was prob worth $50
於 2023 年 11 月住了 1 晚
B Patel 於 2023年11月19日的回應
Dear Brooklyn,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements.

8/10 不錯

Matthew

讚好：整潔度和職員與服務
Quiet and clean room. Convenient to the college
於 2023 年 11 月住了 1 晚
B Patel 於 2023年11月19日的回應
Dear Matthew,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing.We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Awful quality and felt ripped off!
Hotel was very disappointing and the service through hotels.com was a rip off. Visiting a friend this past Saturday- it was the top hotel available for the weekend and paid $250+ and i just looked it up again to see how ut was rated since the quality was so poor and its rated at 7.8 and $59/room. the quality, cleanliness was just room- everything was outdated- our bathroom was t even painted, furniture old, garbage behind the nightstands that were pulled a foot away from the wall, carpet had rips... and most disappointing at all was that we paid $250 for a room that is clearly valued at $59, probably cause it was the weekend and prices jacked up... so felt ripped off.
於 2023 年 11 月住了 1 晚
B Patel 於 2023年11月13日的回應
Dear Konstantina,I'm sorry to hear about your disappointing experience with your recent stay at our hotel and the dissatisfaction with the service through your stay. It can be frustrating when expectations are not met by our services. I personally taking step and will address to the housekeeping staff and we will improve our service. Warm regards

10/10 優異

Carl

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The corner suite was much bigger than expected. Beds comfortable.
於 2023 年 11 月住了 1 晚
B Patel 於 2023年11月6日的回應
Dear Carl,We appreciate you taking your valuable time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Expedia is our preferred partner for room booking.Please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
B Patel 於 2023年11月4日的回應
Dear Thomas,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Sincerely,

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
Motel level.
You would think the room would be cleaner and in a better shape for the price they charge.
於 2023 年 10 月住了 2 晚
hp. 於 2023年10月31日的回應
Hello. we are under a transition period of our hotel and we got paint done on both interior and exterior. In future you wont have any complain on your stay from our end. we are very sorry for any inconvenience during your stay.sincerely HPatel

6/10 一般

Alan

多人同遊
讚好：職員與服務
Meh
The property is in the midst of some much needed renovation. It may come up to be better when done, but not yet
於 2023 年 10 月住了 2 晚
B Patel 於 2023年11月1日的回應
Dear Alan,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements. We value our guests' satisfaction, and we strive to provide the best possible service.

6/10 一般

真實旅客

家人同遊
不滿：整潔度和住宿狀況
Needs some work.
Room was in rough shape, curtains broken, shower didn’t drain great, carpet was dirty, breakfast left a lot to be desired.
於 2023 年 10 月住了 1 晚
patel 於 2023年10月30日的回應
Sorry for the inconvenience on your stay, as of we are going in a big change of transition. our customers is our priority and will look into the matter as mentioned, thank you for your time and we appreciate it! You have a blessed day ahead.sincerely General ManagerHPatel

10/10 優異

Jessica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I made a mistake with my reservation and the desk staff was so helpful and reassuring that my room would be there and ready when we arrived. They handled my concerns so well. The staff was very friendly and check in was super easy, fast. They valued our time and wanted to ensure we enjoyed our stay.
於 2023 年 10 月住了 1 晚
B Patel 於 2023年10月28日的回應
Dear Jessica,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Sincerely,

4/10 欠佳

Michele

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
paint splatter and bathroom issues
The smell in the hotel was less desirable. The room had paint splatter. The tub had hair in it. There was pubic hair on the ground in the corner of the bathroom. A commercial grade metal staple on the floor in the bathroom. The sink in the main area as it is not in the same room as tub and toilet was dirty. Smelt gross in room. Carpet paint splatter lights had paint splatter. For the amount paid this is disgusting.
於 2023 年 10 月住了 2 晚
B Patel 於 2023年10月23日的回應
Dear Michele,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements. We value our guests' satisfaction, and we strive to provide the best possible service.

10/10 優異

Phuong

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet area.
於 2023 年 10 月住了 1 晚
B Patel 於 2023年10月18日的回應
Dear Phuong,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. In the meantime, please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

10/10 優異

Cynthia

於 2023 年 10 月住了 1 晚
B Patel 於 2023年10月18日的回應
Dear Cynthia,Thank you so much for your valuable feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon.In the meantime, please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

8/10 不錯

Maria

家人同遊
讚好：整潔度和職員與服務
Our room was clean and acceptable. The hotel is in need of updating.
於 2023 年 10 月住了 1 晚
B Patel 於 2023年10月16日的回應
Dear Maria,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing, as it helps us understand where we need to improve. We are in process for updating the property,I sincerely apologize for the not getting enough rating for my property and thank you for bringing this matter to our attention. We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

10/10 優異

Wendy

讚好：整潔度、職員與服務和住宿狀況
The owners and people running the hotel are kind and are continually improving and remodeling which is great.
於 2023 年 10 月住了 1 晚
B Patel 於 2023年10月14日的回應
Hello Wendy, Glad to hear that you had a positive experience with the hotel! Thank you for your feedback and we hope to see you again in the future