Thank you for taking time to review us. We are sorry for the unstable hot water. We are trying to fix this by trying to use different types of water heaters in each room.

Thank you, ma'am, for your feedback. Because of your feedback, we have corrected things that were overlooked by our housekeeping.

Thank you, ma’am Carmela, for this positive feedback.

Thank you for your review, ma’am Jenie. We appreciate your feedback. It will help us improve our services.

Thank you for your good words to us.

Thank you so much for your kind words, Kaiser. The management and staff of Pagudpud Rinnovati Beach Resort really appreciate you taking the time out to share your experience with us, We count ourselves lucky for customers like you who reaches for assistance for a problem free stay.

I’m sorry to hear about your experience. There was a problem with the password of the Wifi because it was changed and our information staff had not been informed. We don’t normally have our guests cook at the kitchen outside as we have now a diners and also a restaurant by the front beach. I apologize and thank you for your feedback as it will help us evaluate things to improve.

Thank you, Abdulazeem, for your review. It is good to know you have a pleasant stay at our place.

Thank you, Fabien. Your suggestion is appreciated and we will be doing that soon.

Thank you for taking time to leave us a review. We are glad you have a great stay at the place.

Thank you, ma’am, for leaving us this review. We highly appreciate what you have done calling our attention when there are things we need to fix during your stay.

Thank you for rating us. We're sorry that you're unhappy and we would be more grateful if you have placed your name so that we can check what had gone wrong or if you have enumerated what made you unhappy so that we can fix the issue or issues you have experienced.

Thank you. Your rating is noted but we will surely appreciate if you have noted the negative things we need to correct so that we can improve from being “poor” rating to a satisfactory rating.

We appreciate your feedback. We are sorry for the bad weather and the brown outs. Our staff thank you for the good feedback you gave to them.

Hi Anonymous. Sorry for this bad experience you had and thank you for bringing this up so that we can make adjustments. Thank you.

Thank you for your your nice feedback.

Thank you, sir Car, for leaving us a review. We appreciate for your understanding the mixup situation when we overlooked an error regarding your room on Expedia.

Thank you for your nice feedback, sir Edward. Pagudpud Rinnovati team appreciates it.

Hi Cynthia. I would like to thank you for taking time to give us a feedback of your stay at our property. It is only through feedback such as yours that we can improve the services we provide to our valued guests.

Thank you, Demetri, for taking time to rate and leave us a nice comment.

Thank you for taking time to rate and leaving us a suggestion. We need your suggestion for us to improve.

Thank you for your review. We appreciate any review for us so that we can change things what we need to improve.

We appreciate your suggestion. We hope we can finish all the constructions soon. Thanks.

Thank you for taking time to rate us.

Thank you for your review. We'll take in consideration all the things noted to improve more our services.

Thank you for your time to rate us.

Thank you for this nice review. We are happy that we made your vacation a nice one. Hoping to see you again.

Thanks for the review. They are setting up the new internet provider router that time that’s why we are lending guests pocket wifi. I’m sorry that they have not given you one.

Thank you for taking time to give us a review. We are sorry for the Wifi service. We are still trying to connect to an internet provider service that can give us a strong connection. We are also sorry that the rain ruined your stay.

Thank you very much for taking time to rate us. We are glad that you have a nice stay with us. We hope you visit us again next time you'll be in Pagudpud.

Thank you for taking time to rate us. We are sorry for the ants. And we are glad you have a good stay at the resort you mentioned.

Thank you for taking time to review the property. We are glad you have a nice stay with us and we will be taking into consideration the things you pointed out that need improvement. Thank you for staying with us.

Thank you for taking time to review us. This review will surely help us for those things we have overlooked and will improve for our next guests.

Dear Ms. Stephanie Dimandal. I know what you felt being turned down for your request of cancellation. I know that you have read our cancellation policy before booking. We have been accommodating and flexible for you because we informed you that you can reschedule your reservation any date you want. We understand the incident surrounding the request of cancellation. It was raining hard on your check in date. We might have also acceded on your request but you're inside the property already on that time of cancellation request. Anyway, our offer of rescheduling your date with us is still open if you want. Just call us so that we can arrange your booking. Best regards and happy weekend.

Dear James. We thank you for taking time to review us. We are glad that you are happy with our accommodations and services. We are looking forward to see you when you'll visit Pagudpud again.

Thank you for your review. We are sorry if you felt you paid too much for your room. But allow us to correct what you wrote on your reviewYou never stayed with our property for 2 nights but 1 night only. And you paid around kr. 415 for your room and not kr. 1,450. - Sales and Customer Service Office, Pagudpud Rinnovati

Thank you for your nice review. We hope you visit us again in the future. - Sales and Customer Service, Pagudpud Rinnovati