4/10 欠佳
Christina
2023年12月27日
不滿：整潔度、設施服務和住宿狀況
As some of the property was beautiful, it was also very very muddy. Ants all over the first room we stayed in at the lodge, the cabin we booked was supposedly double booked and we were put in a dry cabin for the same price…. staff offered fresh juices and vegan meals for the major inconvenience but the juice bar wasn’t open and the staff rudely demanded we tell them 24 hours in advance if we wanted food or juice that we had to tell them. Staff demanded I tell them when I left or arrived at the property. We were also kept up very late (~11pm) from very loud music/bass and the music was making the power flicker & lights flash from Friday night “bee dance” that started before 6pm. All the staff we saw in the mornings never said hi, avoided eye contact and seemed pretty groggy/hungover.
Upon leaving, we saw the mama boar in a really small rusted cage while all other animals (including piglets) were left free roaming on the property.
I would go back just for the birds and all other animals, but the staff lacks kindness and respect. They were very disrespectful considering the error with the double booking was through THEIR third party.
Christina
於 2023 年 12 月住了 2 晚