Rio de Janeiro Palácio Tiradentes Hotels

"Hotel was great, clean and well kept, staff was very friendly and helpful, spoke other languages which helped a lot! The cook/waiter on the 2nd floor was not very friendly when we had to order food at night!"

"O quarto tinha cheiro de inseticida, barata morta no quarto, café da manhã não tinha quase nada de opção . "

"There was no laundry service. Walked about half a mile to do laundry "

"Hotel "

"Good"

"The temperature in the gym was too hot. They should keep windows covered during the day, as the gym is on the rooftop with glass doors. Elevators all broken all the time. Breakfast is simple and the same every day."

"Horrible breakfast !!! Just the basic stuff. No jellies, no natural juices, no cakes or flan, no cheese bread etc etc . Zero star for breakfast "

"Rooms were clean, breakfast buffet was varied, and the price was reasonable. Not the most touristic part of town but close to many places where to eat."

" Cons: I wish I could give this accommodation zero stars and that’s solely for the utter lack of empathy shown by the front desk staff and especially a woman named I think Ali?. When I walked in Feb 17 after being assaulted and robbed right around the block from the hotel, and announced it at while she was at the front desk, she could not give a toss. Neither did the security guard. No one offered any assistance or concern whatsoever. Even when I asked her to reach the manager for a first aid kit, she seemed bored. He in turn seemed surprised, but again ZERO sympathy offered. This dismal attitude is on par with the rubbish attitude of the reception in general. When you walk in no one says hello, and when you leave no one says goodbye. They seem completely and utterly uninterested in the guests. Absolutely appalling “customer service.” These people should not be in business or should be retrained immediately. The area is complete rubbish so 100% do not recommend staying here during carnival as that that was when I got assaulted by walking to get lunch around the block from the hotel. There was almost no one around in the immediate vicinity of the hotel, special later in the afternoon. I do not recommend staying here even during no Carnival because even though the immediate area is busier during the work hours (the Italian, French and German consulates are literally around the block!), it’s really unsafe at night and you HAVE to take an Uber. "