Florence Palazzo Capponi Hotels

"Great "

"It was an amazing stay. "

"No AC was terrible "

"Staff were Kind but slow. The fire alarm was activated at midnight twice and nobody knew what was happening. The reception guy give us a short explanation about a malfunctioning, after that we could sleep well. "

"Wonderful! "

"The breakfast was delicious and had a lot of food and drink options "

"Staff were very friendly and helpful. Room was spacious and clean. Bed was very comfortable. Location is excellent, right in the old city and just a 12 min walk from the train station. Breakfast was good."

"From the moment we arrived, Alazne was right there, along with the other staff member, but Alazne was front and center providing what would make a 5-star hotel blush in comparison. She jumped at every opportunity to make sure we had the BEST experience possible. That continued throughout our visit, enough that we would consider just coming back to Italy to stay there under her care! She got us entry to a difficult to get museum, provided dinner choices and our room was immaculate and we felt like a king and queen. Bravo Alazne and the staff at the Orto de Medici hotel for a royal experience that will make Florence (Firenze) a highlight of our travels forever! Bravisimo!"

"Hotel is in an excellent location near train station and so easy access when we arrived in florence. Has a lot of character and room was good. Could have done with easier access to charge phones and other tech within room. The bathroom was clean but could use a new coat of paint. Great and powerful shower. Very good breakfast and staff were very polite and friendly. I would stay there again. "