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Massimo Plaza Hotel

4.0 star property
A cultural retreat in the heart of the city where guests can borrow bikes for exploring or find a quiet corner with a book from the hotel library

Choose dates to view prices

Massimo Plaza Hotel places travelers steps from Teatro Massimo and the Regional Archaeological Museum. Enjoy a well-stocked library, in-room WiFi, and a coffee shop for morning fuel. Staff are ready to help with local recommendations and needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is HK$1,373
HK$1,592 total
includes taxes & fees
2 Jun - 3 Jun

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Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Massimo Plaza Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Massimo Plaza Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Massimo Plaza Hotel on 2 Jun 2026 start from HK$1,373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Massimo Plaza Hotel?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Massimo Plaza Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Massimo Plaza Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is Massimo Plaza Hotel located?

Located in Palermo Historical Center, this hotel is steps away from Teatro Massimo and Regional Archaeological Museum. Piazza Ruggero Settimo and Church of San Cataldo are also within 10 minutes. Giachery Station is 25 minutes by foot and Palermo Central Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 196 out of 337 reviews
Rating 8 - Good. 99 out of 337 reviews
Rating 6 - Okay. 25 out of 337 reviews
Rating 4 - Poor. 12 out of 337 reviews
Rating 2 - Terrible. 5 out of 337 reviews

Reviews

Verified

10/10 Excellent

Ilshat

Liked: Cleanliness
Great service, clear room and hot location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the balcony window was divine with a view of the Massimo theater and parking was secure
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly helpful staff, nice hotel
Stayed 1 night in Jul 2024
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. Great location with easy access to bars, shops, restaurants & attractions. I would happily stay here again. The decor was a bit dated but property was clean.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptional and courteous. Special thanks to both Giuseppe and Michaela at reception for extraordinary services to us. Pristine rooms, excellent breakfast. Fabulous upscale hotel in a perfect location across from Teatro Massimo.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Collette

Helpful and kind staff, great view of the plaza and strolling families. We look forward to our next stay!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great location
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Mirna

Liked: Cleanliness, amenities, property conditions & facilities
Great place clean nice location perfect I highly recommend it
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful and friendly. Loved everything about this place, especially the location.
Stayed 5 nights in May 2024
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service
This is a great place with good location. The only problem is the entrance to the hotel you have to go up a flight of stairs. Also this place is a little limited when it comes to facilities.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ingeborg

Liked: Staff & service, amenities, property conditions & facilities
Great location and very friendly staff. Very accessible for walking around Palermo. Breakfast in the room was a treat. Definitely recommend!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Genine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Well kept. And the breakfast was wonderful. Thank you!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs from street to hotel which is on first floor could be a problem. Breakfast good but not enough coffee and not enough table space or plates. Staff friendly and helpful. Probably not families with young children.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay here. The location is superb, the rooms are beautiful and the included breakfast exceeds anything we could have anticipated. Having said that, the staff are the true draw at this hotel. They made us feel welcome, they assisted us with any request and made us feel at home. We would highly recommend this property.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fabulous. Very friendly and helpful. Our room looked out to Massimo Teatro, which was beautiful. It's a very lively area.I was traveling with a friend and requested twin beds. The beds were a little stiff for my liking. Even though our room faced the main drag, once we closed our balcony door, the room was quiet. I would definitely go back to this hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant hotel with perfect location

The hotel has a great location in the old town of Palermo, you can't stay more centrally in Palermo. The hotel is of the older style but very elegant. Very nice and service-oriented staff. An excellent breakfast is included in the price. I can really recommend thi
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. I truly enjoyed Jenny’s kindness!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kenyatta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a small, quaint hotel. Breakfast included, was delivered to your room daily. Convenient walking distance to the markets, beautiful Cathedrals, train station, the pier, and plenty of shops and dining experiences. The area reminded me of a New York (Manhattan) vibe during the day, and on the weekends at night, in New Orleans, I would stay here again. Make sure to ask the staff for restaurant suggestions for dinner in the area, their recommendations were so good.
Stayed 5 nights in Mar 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff hotel quite dated very strange breakfast set up and very noisy at night surprised this is rated 4 star
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great service. Two negative points: 1) to go from the street to the lobby guests have to walk up 12 steps, which is not an easy task when one has to carry luggage. 2) before checkout, there was no electricity. The hotel was deprived of hot water and light, to name a few issues.
Stayed 1 night in May 2025
Verified

6/10 Okay

Mendy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is wonderful and the location walkable. The hotel itself is in major need of an upgrade. The carpet in the room is very worn and the bathroom needs to be remodeled. The staff was warm, welcoming and helpful and the location very walkable.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service
Old country with old stuff. Wonderful staff and food but the entire area does need some general maintenance updates.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

David

Disliked: Property conditions & facilities
Hotel was well placed near centre. Staff were helpful, although had to phone from home to get parking instructions as emails went unanswered. Area was noisy until midnight and music started blaring at 6:30am in the morning. Hotel was reasonably clean but needs an upgrade Overall this was not a 4 star hotel based on others in Sicily.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Kristin

Disliked: Amenities, property conditions & facilities
This hotel should be rated as 2 star, not 3 star. It did not justify daily rate we paid. Was surprised by poor quality of property and room. Good location and nice staff but little else.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kelly J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located between the older, scenic part of the city along via Maqueda, where there is a multitude of shops, street vendors, restaurants and small bars. The Massimo theatre is across the street and was a lively place to sit and people watch. In addition to opera and other shows hosted there, the view of the building is quite beautiful in itself. The slightly remodeled section of the city is to the right of the hotel coming out of the front doors which leads to a completely different feel of the city. Although Palermo can seem a bit rough around the edges, do not be afraid to walk the streets of the older side, that’s where you will stumble upon the magic. Longer daytime walking of 15-20 mins here and there will lead to some of the most spectacular architectural wonders. If you can look beyond the crumbling cascade of post WWII damage and appreciate the dichotomy of old and new, you will find the real beauty in the complex multiculturalism, lightheartedness in the people, and a ton of hidden gems.
Stayed 4 nights in Apr 2025