Our first night at the resort, we were in a room that was located near the lobby. They had live music going on until midnight (guests singing along at the top of their lungs as well) and then once that finally stopped, the fire alarm went off at 2 am and I had to take my two young kids outside in the cold. Our resort view room also looked directly into a wall. Not much of a view. I complained to the front desk the next morning for the terrible first night saying that they advertise themselves as a family friendly resort. They willingly let us move to one of their cottages and keep our original room rate. The cottage was a short drive from the main building, easy parking. The cottage was great we absolutely loved it and will be coming back again next year! The pool was so much fun for the kids and relaxing for me.
callie
於 2024 年 4 月住了 3 晚
8/10 不錯
Xeniya
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best spa ever! Amazing amenities. I’ll come back for sure to have a nice and peaceful time
Xeniya
於 2024 年 4 月住了 1 晚
8/10 不錯
chris
家人同遊
2024年4月18日
讚好:整潔度、職員與服務和住宿狀況
I checked out early and could not get my bill/reciept. I called the hotel and asked if I could be sent a copy. No redponse. I may have been incorrectly charged for a few things. If you could help I would appreciate
chris
於 2024 年 3 月住了 3 晚
6/10 一般
Ray
伴侶同遊
2024年4月17日
不滿:職員與服務和住宿狀況
Front desk staff never will answer the phone. Front desk staff doesnt show any care or hospitality for your stay besides a job for them to check you in. Minimal baggage handling assistance( at a golf resort) , hotel smelled like gas leak. At 2am we were evacuated by false fire alarm. Hotel room carpet is old and very dated. Golfers would like a room with smooth carpet for putt practices (lol) not lumpy olf dirty carpet. Hotel is pretty and very picturesque. Golf course is of course very nice . Pro shop is very nice. Birdies cafe is cute. The Butcher restaurant is nice and good food..amazing Ceasar Salad!! As for golf, its over $500 and cart isnt loaded with water or club and ball cleaner bucket. ( for $500 round you expect top notch luxury) . Pace of play was amazing for as busy as the courses were you have no rush from anyone. Very nice!!
All in all nice resort but it services its guests like a hotel rather than a resort, you dont get thar extra restort hospitality you would expect.
Ray
於 2024 年 4 月住了 2 晚
6/10 一般
Nicole
伴侶同遊
2024年4月14日
It didn’t feel like a 5 star resort I would give it a 4 star
Nicole
於 2024 年 4 月住了 3 晚
8/10 不錯
Margaret
伴侶同遊
2024年4月14日
讚好:整潔度和職員與服務
Has Health and Safety issues around the Pool!
The Fire alarm in the middle of the night was
a fiasco. Restaurant staff in contrast excellent