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暗影 II 嶺飛地萬豪酒店的評價

3.5 out of 5
暗影 II 嶺飛地萬豪酒店
9003 Shadow Ridge Road, Palm Desert, CA

評價

8.8

優異

10 分評分，優異；1325 則評價中有 815 則" "
8 分評分，不錯；1325 則評價中有 289 則" "
6 分評分，一般；1325 則評價中有 109 則" "
4 分評分，欠佳；1325 則評價中有 69 則" "
2 分評分，很差；1325 則評價中有 43 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

juxiang h.

讚好：整潔度、職員與服務和客房舒適度
非常适合家庭出游的酒店
非常推荐家庭出行的酒店，配套非常齐全，包括洗衣机干衣机，以及厨房的全套用具和洗碗机等等，酒店还配备赌场，高尔夫球场，旁边有美国最大的药品超市，总体入住都非常满意，非常推荐

10/10 優異

juxiang h.

讚好：整潔度、職員與服務和客房舒適度
非常棒的酒店
酒店超级棒，员工的服务很认真，一直帮我们带路，酒店非常适合家庭出游，我们住的套房，私密性很强，2个卧室分别于独立卫生间，房间配备有干衣机、洗衣机、洗碗机，和各种厨房电器，餐具，适合自己带食品做饭，酒店还有高尔夫球场和赌场

8/10 不錯

Calvin

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very nice property but did not clean the room for the 3 day’s we were there.
於 2024 年 4 月住了 3 晚

10/10 優異

Ramin

讚好：整潔度、設施服務和住宿狀況
Nice timeshare resort
於 2024 年 4 月住了 2 晚

8/10 不錯

julia

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Donald

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Very relaxing
於 2024 年 4 月住了 4 晚

8/10 不錯

Jordan

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

Sunny

親子同遊
讚好：整潔度、設施服務和住宿狀況
We had a lovely experience and look forward to coming back. They were so accommodating to us.
於 2024 年 4 月住了 6 晚

10/10 優異

Anita (Brighton)

讚好：整潔度、設施服務和住宿狀況
The grounds were beautiful and the staff very friendly
於 2024 年 4 月住了 3 晚

8/10 不錯

Kathy

家人同遊
讚好：整潔度和設施服務
Golf was very good. Rooms need updating. The Restaurant was closed and should have had a shuttle to the other Marriott for dinner.
於 2024 年 1 月住了 6 晚

10/10 優異

Kimberely (San Clemente)

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Kitchens, pools the lay out of the property. Good crowd of people
於 2024 年 4 月住了 4 晚

10/10 優異

Terry

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Everything was very nice.
於 2024 年 3 月住了 3 晚

10/10 優異

Greg

讚好：整潔度
於 2024 年 3 月住了 3 晚

10/10 優異

Teri

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Brownell

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Enjoyed our stay. Top-notch customer service.
於 2024 年 3 月住了 4 晚

10/10 優異

Kyle

讚好：整潔度、設施服務和住宿狀況
I thought it was a nice property. Only thing that could have been better in my room I couldnt fully block out the light coming from outside the room in the bedroom.
於 2024 年 2 月住了 2 晚

6/10 一般

Karen (Napa)

商務旅客
讚好：整潔度
不滿：設施服務
Very large property, and feel of the place was like a large, mediocre apartment complex. Clean and newer, but small room and 2 star at best. Budget property at resort rates, in my opinion.
於 2024 年 2 月住了 1 晚

8/10 不錯

Angelica

親子同遊
讚好：整潔度、設施服務和住宿狀況
We we would have been nice if the restaurants were all open not just the poolside restaurants for more options. But we loved all of the activities the staff and we would definitely come back again! Per spot for families
於 2024 年 2 月住了 4 晚

4/10 欠佳

Kevin

讚好：住宿狀況
於 2024 年 2 月住了 5 晚

6/10 一般

Edgar

家人同遊
讚好：設施服務
不滿：整潔度
Door was open when we arrived. Carpet was not clean, full of small rocks. Ottoman had a urine smell
於 2024 年 2 月住了 1 晚

10/10 優異

Wayne

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very clean room and the facility itself has so much to offer!!!
於 2024 年 2 月住了 4 晚

8/10 不錯

Maria

多人同遊
讚好：住宿狀況
Clean and well maintained
於 2024 年 2 月住了 1 晚

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful grounds, very well maintained. Feels like you are in paradise.
於 2024 年 1 月住了 3 晚

10/10 優異

jude (Long Beach)

於 2024 年 2 月住了 1 晚

10/10 優異

Shelley

家人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Cindy

家人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 4 晚

6/10 一般

Maria

家人同遊
讚好：整潔度、設施服務和住宿狀況
Let me clarify. The description on Expedia does not match the room that we got. We were supposed to have a balcony but when we fly the confirmation from Marriott, it said no balcony. I called both Expedia and Marriott and both said they couldn't change anything. As I suspected, there room was very small and no balcony. This is the second time that happens where the description listed in Expedia is not accurate. Call the property before booking.
於 2024 年 1 月住了 2 晚

8/10 不錯

Fabiola

於 2024 年 1 月住了 3 晚

2/10 很差

Edi

於 2024 年 1 月住了 2 晚

10/10 優異

janice

伴侶同遊
讚好：設施服務
We could not have enjoyed a place more!
於 2024 年 1 月住了 6 晚

10/10 優異

jung ae

家人同遊
讚好：整潔度和客房舒適度
훌륭한주방
주방기기들이 깔끔하고 깨끗해서 이용할 기분이 났다
於 2024 年 1 月住了 3 晚

8/10 不錯

Gordon

讚好：整潔度和客房舒適度
於 2024 年 1 月住了 4 晚

10/10 優異

Sue

多人同遊
讚好：整潔度、設施服務和住宿狀況
Great property. Love the pools.
於 2024 年 1 月住了 1 晚

10/10 優異

Raymond

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Yoomi

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
It is very nice . But , we are check in late. Check out 10 am too early . I thought check out 11Am
於 2023 年 12 月住了 1 晚

8/10 不錯

Jo-Ann

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
While this is a very nice property, unfortunately the walls between the units seem to be paper thin. You can easily hear normal conversations from the unit next door.
於 2023 年 11 月住了 7 晚

10/10 優異

Benny

於 2023 年 12 月住了 1 晚

10/10 優異

Robert

讚好：整潔度和客房舒適度
於 2023 年 11 月住了 5 晚

10/10 優異

Chelsea

家人同遊
讚好：設施服務和住宿狀況
Well maintained, friendly staff, lots of amenities
於 2023 年 11 月住了 6 晚

8/10 不錯

Sara

讚好：住宿狀況

10/10 優異

Talin

讚好：整潔度、設施服務和住宿狀況
Very nice
於 2023 年 9 月住了 1 晚

10/10 優異

Maria (Lawndale)

家人同遊
讚好：整潔度、設施服務和住宿狀況
My stay was magnificent, we had a great time, everything was nice and clean, the workers, the people at the pool, in the lobby were all very friendly, I hope to return. My husband and I had a lot of fun. Thank you.
於 2023 年 10 月住了 2 晚

8/10 不錯

Alan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Nice resort and nice pools. Only negatives were the floors needed cleaning and water pressure and temperature in shower were not good. Otherwise, the unit was nice and service was good.
於 2023 年 10 月住了 3 晚

10/10 優異

Lester

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I really liked the overall esthetic of the place. Staff was very friendly and helpful.
於 2023 年 10 月住了 2 晚

10/10 優異

Gisela

讚好：整潔度和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

Rachel

讚好：整潔度、設施服務和住宿狀況
Wonderful experience. Would definitely return.
於 2023 年 10 月住了 1 晚

10/10 優異

Monica (Fresno)

讚好：整潔度、設施服務和住宿狀況
Excellent stay & very clean
於 2023 年 10 月住了 2 晚

2/10 很差

Karin

家人同遊
讚好：設施服務
Great big room however it was impossible to enjoy ourselves with the small children upstairs running back and forth and horsing around at all hours. I imagine being in the desert the walls have no insulation-they are paper thin. Our stay was a waste of a lot of money and not relaxing at all. Request a top floor or don’t bother
於 2023 年 10 月住了 6 晚

10/10 優異

Karina

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Really enjoyed with the kids
於 2023 年 9 月住了 2 晚

8/10 不錯

Gwen

讚好：整潔度和客房舒適度
Birthday & Anniversary Weekend
The room was GREAT! Check-in went really easy and smooth. The front desk on checkout day was NOT accommidating at all. We requested a little extra time 11 am checkout and we were told "sorry but an incoming guest has requested your unit." REALLY, a unit facing the back side filled wirh dead weeds and dirt!! I don't think so. The property was not at capacity at all. We have stayed at SR numerous times and this time the properry was at very low capacity. If you are short on housekeepers then just say that. Don't lie to your guest and then send housekeeping to their room right at 10 to backup the lie!!! UNACCEPTABLE Lastly, the pool situation is out of control. People with toddlers getting in the pool with just regular diapers on is disgusting. Who wants to swim in that water??? People with toddlers need to be reminded that they need to remain at those pools that service toddlers and their famlies. This is defintley something that needs to be addressed at the corporate level.
於 2023 年 9 月住了 2 晚