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加利福尼亞棕櫚谷希爾頓逸林酒店的評價

4 out of 5
加利福尼亞棕櫚谷希爾頓逸林酒店
West Palmdale Boulevard, 300, Palmdale, CA

評價

9.0

卓越

10 分評分，優異；379 則評價中有 269 則" "
8 分評分，不錯；379 則評價中有 61 則" "
6 分評分，一般；379 則評價中有 23 則" "
4 分評分，欠佳；379 則評價中有 12 則" "
2 分評分，很差；379 則評價中有 14 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

xiaoxiao

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice Experience!
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月3日的回應
Thank you for taking the time to share your review. We appreciate the great comments and are very happy to hear you had a wonderful experience! We hope to see you again soon!

10/10 優異

Christine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property, conveniently located near the freeway but without the noise. I liked that parking is free, and there is a restaurant on-site. There are numerous dining options in the vicinity as well. It’s a little tricky getting back on the main boulevard.
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年5月1日的回應
We're glad you enjoyed your stay! Thank you for appreciating our convenient location, free parking, and on-site restaurant. We hope to welcome you back soon!

8/10 不錯

Jessica

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
We paid $55.10 for the breakfast which was very basic and dry. The upkeep of the breakfast was horrible we had told the staff that there was no more oatmeal and she said she refilled it which when we looked it was a quarter to empty and looked like she just added water. Juices were not refilled for the hotel guests. This is a breakfast that should be free and not 15.99 per guest with the quality and upkeep.
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月29日的回應
Apologies for the disappointment with your breakfast experience. We regret that it did not meet your expectations in terms of quality and upkeep. Your feedback is valuable, and we'll address it with our staff to ensure improvements are made. Thank you for bringing these issues to our attention and we hope you will consider staying with us again in the future.

10/10 優異

Rosenda

親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Are pet friendly too
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月22日的回應
Thank you for taking the time to review our hotel! We're extremely happy that you found your stay to be outstanding and hope to see you back soon!

10/10 優異

Drew

於 2024 年 4 月住了 2 晚
Melissa M. 於 2024年4月22日的回應
Thank you for the great rating, we hope to see you again soon!

10/10 優異

Henry

讚好：整潔度、設施服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月15日的回應
Thank you for taking the time to review our hotel! We're extremely happy that you found your stay to be outstanding and hope to see you back soon!

6/10 一般

Javier

商務旅客
讚好：整潔度
The heater it was not working when I arrived to the room it was so cold . I try to turn on the wall controller but didn’t work.
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月9日的回應
We apologize for the inconvenience with the heater in your room. It's regrettable that it wasn't working when you arrived. We'll address this promptly to prevent similar issues in the future. Your comfort is important to us, and we appreciate your understanding. Thank you for choosing us, and we hope to welcome you back in the future!

6/10 一般

Vanessa

Not awesome possum. But the cookies were fire.
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月8日的回應
Glad you enjoyed the cookies! We'll keep working to make your next stay awesome possum.

10/10 優異

DVIN

讚好：整潔度、職員與服務、設施服務和住宿狀況
Will be coming back
於 2024 年 3 月住了 3 晚
Melissa M. 於 2024年4月8日的回應
Great to hear! We look forward to welcoming you back soon!

10/10 優異

Ilyana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a great place to stay and very well priced.
於 2024 年 4 月住了 1 晚
Melissa M. 於 2024年4月8日的回應
We're thrilled to hear that you had a great stay with us and found our prices reasonable. Thank you for choosing us, and we hope to welcome you back in the future!

10/10 優異

Rupal

於 2024 年 3 月住了 1 晚
Melissa M. 於 2024年4月15日的回應
Thank you for the great rating, we hope to see you again soon!

10/10 優異

Lesly

讚好：整潔度、職員與服務和住宿狀況
it was excellent!
於 2024 年 3 月住了 1 晚
Melissa M. 於 2024年3月28日的回應
We're delighted to hear that you had an excellent experience! Thank you for your kind words, and we hope to see you again soon.

10/10 優異

Frank

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Melissa M. 於 2024年3月25日的回應
Thank you for the great rating, we hope to see you again soon!

10/10 優異

Dulce

於 2024 年 3 月住了 1 晚
Lauren B. 於 2024年4月7日的回應
Thank you for staying with us and thank you for your review. We hope to welcome you back soon!

10/10 優異

Lamel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent Service all around
於 2024 年 3 月住了 2 晚
Melissa M. 於 2024年3月11日的回應
Thank you for taking the time to share your review. We appreciate the great comments and are very happy to hear you had a wonderful experience! We hope to see you again soon!

10/10 優異

Vicki

家人同遊
We had a very delightful experience! The warm cookie was delicious!
於 2024 年 2 月住了 1 晚
Tracy 於 2024年2月28日的回應
Thank you for leaving us a review. We are thrilled that you enjoyed your stay and our signature Cookie welcome! We hope to see you again in the future.

10/10 優異

Julissa

Wes super quiet
於 2024 年 2 月住了 2 晚
Lauren B. 於 2024年2月22日的回應
Thank you for your feedback. We're so happy to hear you enjoyed your stay with us. We hope to welcome you back in the not so distant future!

10/10 優異

Luis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hidden little gem. Great hotel and great price.
於 2024 年 2 月住了 2 晚
Lauren B. 於 2024年2月22日的回應
Thank you for your feedback. We're so happy to hear you enjoyed your stay with us. We hope to welcome you back in the not so distant future!

10/10 優異

ALEJANDRO

讚好：整潔度、設施服務和住宿狀況
Great Hotel, just renewed !!!
於 2024 年 2 月住了 1 晚
Lauren B. 於 2024年2月22日的回應
Thank you for your feedback. We're so happy to hear you enjoyed your stay! We hope to welcome you again in the not so distant furutre.

10/10 優異

Monica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked that the property is clean and up to date. I didn't like that the shower water was scolding hot! I was unable to complete my shower! Other than the shower issue it's a great place to stay!
於 2024 年 2 月住了 1 晚
Lauren B. 於 2024年2月22日的回應
Thank you for your feedback. We're so happy to hear you enjoyed your stay with us. We will get the showers looked at. Thank you for bringing that to our attention. We hope to welcome you back in the not so distant future!

10/10 優異

Maria

伴侶同遊
I’ll be coming back
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

Ana

讚好：整潔度、職員與服務和住宿狀況
I loved the breakfast area and the halls. Beautiful
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We are pleased you enjoyed your breakfast and our decor. We hope to see you back in the future!

10/10 優異

Rigoberto

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a great experience. I checked in late due to traffic and even though they didn’t have to, they allowed me and my family to check out an hour after without raising the price.
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

Carrie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

6/10 一般

Nigel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Three days
It's a modern American interstate Motel, you know what youre getting, theyre all the same. The breakfast was great, dont bother with the evening meal or the beer at the bar, both left a lot to be desired.
於 2024 年 1 月住了 2 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

Luis Rosendo

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

YUKASA

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I booked DoubleTree Hotel in Palmdale for 4 of our crew members who needed to do some installations in the area. Each crew member had a king-bed room and expressed how clean and nice the facility was. They also loved the welcoming cookies (Double Tree signature) and felt like a treat to stay there although it was job-related. Based on the experience shared by my staff, I will definitely give DT Hilton the next staying opportunity when in the area.
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for the review! We appreciate your business and look forward to seeing the team again.

10/10 優異

Michael

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

Fariba

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The hotel is very clean and very modern, but the neighborhood is not safe.
於 2023 年 12 月住了 7 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

Ariel

於 2023 年 12 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

8/10 不錯

Ismael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

2/10 很差

Cursida

於 2023 年 12 月住了 1 晚
Lauren B. 於 2024年1月2日的回應
Thank you for taking the time to leave us a review. Our apologies for not exceeding your expectations. We will continue to work to make things right for our guests.

10/10 優異

Renee

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay here at the Double Tree was excellent. The hotel staff were friendly and helpful. I will look forward to visiting with this magnificent place again, next year. Thank You.
於 2023 年 12 月住了 2 晚
Lauren B. 於 2024年1月2日的回應
Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us and hope to welcome you again in the not so distant future!

10/10 優異

Martin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

MEIJINGZI

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

2/10 很差

Cursida

於 2023 年 12 月住了 1 晚
Tracy 於 2024年2月5日的回應
We apologize your stay was not up to par. If you wouldn't mind sharing your concerns, we would love to hear them. We are always looking for ways to improve on our guests' experience.

10/10 優異

Michael

於 2023 年 12 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

10/10 優異

Lisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Tracy 於 2024年2月5日的回應
Thank you for leaving us a review. We hope to see you back in the future!

6/10 一般

Jasmine

於 2023 年 11 月住了 1 晚

10/10 優異

Lourdes

家人同遊
讚好：設施服務
Great service and very clean
於 2023 年 11 月住了 1 晚

10/10 優異

Aaron

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was convenient for me
於 2023 年 11 月住了 2 晚

6/10 一般

Lawrence

於 2023 年 11 月住了 1 晚

4/10 欠佳

Natalie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My first night was horrible I booked a jr suite come to find out its right by the elevator which you can hear all night long in your room so i got no sleep..the front desk was no help other than they can downgrade me that night.. but in the morning i went to down and spoke to someone who was very apologetic and ended up upgrading me to a king suite
於 2023 年 11 月住了 2 晚

10/10 優異

Gicelle (Las Vegas)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was welcoming and clean. Staff was friendly. Location was convenient close to the freeway and a few miles from shopping/food etc. The room was very nice, updated and quiet. The TV was high quality, room smelled good not musty, heater worked well was not loud or disturbing and the beds were very comfy. We will be back!
於 2023 年 11 月住了 2 晚

10/10 優異

Marlyn

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 11 月住了 1 晚

10/10 優異

Agustin

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean Rooms and good beds but I didn’t get my cookie from the receptionist
於 2023 年 10 月住了 1 晚

10/10 優異

Orlando

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Ask for a room away from the noisy elevators; I requested a room change, and the Front Desk was happy to accommodate. Ensure the glass shower door doesn't roll open when closed. Be cautious of numerous potholes and uneven surfaces on the surrounding streets, especially if you have a lower-clearance vehicle. Target locks up T-shirts and underwear, and staffing is limited. Krispy Kreme offers great-tasting doughnuts, while the local IHOP serves an average T-bone steak. Many mom-and-pop eateries have closed down, leading us to rely on food chains like Sizzler and IHOP. Open parking is available, although I did not see any security. Free Wi-Fi is provided only if you agree to receive solicitations. The bed mattress seemed a bit overused, but the pillows were plush and the towels were new. The free coffee packs were too finely ground, leaving a residue in the cup after brewing.
於 2023 年 10 月住了 3 晚

10/10 優異

William

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant
What a pleasant stay at this hotel! Will definitely come back and stay in the near future
於 2023 年 10 月住了 1 晚
Michael 於 2023年11月24日的回應
Thank you!

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

10/10 優異

Marlyn

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👌
於 2023 年 10 月住了 1 晚