內部
查看供應

帕姆代爾蘭卡斯特假日酒店 (IHG 旗下酒店)的評價

3 out of 5
帕姆代爾蘭卡斯特假日酒店 (IHG 旗下酒店)
38630 5th St W, Palmdale, CA

評價

8.8

優異

10 分評分，優異；1005 則評價中有 661 則" "
8 分評分，不錯；1005 則評價中有 208 則" "
6 分評分，一般；1005 則評價中有 56 則" "
4 分評分，欠佳；1005 則評價中有 30 則" "
2 分評分，很差；1005 則評價中有 50 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Tiffany

伴侶同遊, 寵物同遊
不滿：職員與服務
Service was poor at best. Room was clean but questionable area for feeling safe
於 2024 年 5 月住了 1 晚

10/10 優異

Ariana

家人同遊, 親子同遊
讚好：設施服務
Very clean
於 2024 年 4 月住了 1 晚

10/10 優異

Juliann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

2/10 很差

Gabriela

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Flowers

讚好：整潔度、職員與服務和住宿狀況
I appreciate that breakfast ended at 10:00 a.m. on Saturdays. I like to keep my curtains open during the day. I also appreciated the sunshine coming through my window brightening up my room and making it feel cheery. 🙂
於 2024 年 4 月住了 1 晚

10/10 優異

Yvonne

讚好：整潔度、職員與服務和住宿狀況
The staff went above and beyond to help . They even let me say a little after my check out time . I over slept it was so peaceful. Thank you staff
於 2024 年 4 月住了 1 晚

10/10 優異

Yolanda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great, very friendly for Spanish speakers
於 2024 年 4 月住了 1 晚

8/10 不錯

Shayna (New Milford)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Jose

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
everything is very good the only thing is that there is an extra charge for breakfast
於 2024 年 4 月住了 2 晚

8/10 不錯

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was nice and check-in staff was great. Would stay again. Only complaint was the A/C / Heater unit would blow cold air for at least 5 minutes each cycle before the heater kicks in. Stayed during a really cold spell in April. Needed warmth! 😁
於 2024 年 4 月住了 2 晚

10/10 優異

Consuelo

於 2024 年 3 月住了 1 晚

10/10 優異

Raymond

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great costmuer service my room was comfortable
於 2024 年 3 月住了 1 晚
Vayola L. Front Office Manager 於 2024年3月16日的回應
Dear Raymond,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Austin

於 2024 年 2 月住了 2 晚

10/10 優異

Anais

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really love the products found in the bathroom. The Dove soap smells amazing and the bodywash left my skin so soft. Jamie was so helpful checking in. Made me feel safe, considering I am a female and was alone. Highly recommend this place if you plan to stay in the Antelope Valley.
於 2024 年 3 月住了 1 晚
Vayola L. Front Office Manager 於 2024年3月10日的回應
Dear Anais,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Vayola L. Front Office Manager 於 2024年3月10日的回應
Dear Andrew,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Steven (EL CENTRO)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient for freeway access
於 2024 年 3 月住了 1 晚
Vayola L. Front Office Manager 於 2024年3月10日的回應
Dear Steven, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

neyder

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very professional and nice.
於 2024 年 2 月住了 1 晚
Vayola L. Front Office Manager 於 2024年3月10日的回應
Dear Neyder,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Christopher

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and cleaner than most hotels I’ve been in.
於 2024 年 2 月住了 1 晚
Vayola L. Front Office Manager 於 2024年3月10日的回應
Dear Christopher,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Enid

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月25日的回應
Dear Enid,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Lio

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月21日的回應
Dear Lio,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

2/10 很差

Ronaldy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Property and workers are both terrible, came a long way to California 6hr trip and staff said that we need a California ID to get inside our hotel room 😂, and didn’t get my money back either
於 2023 年 12 月住了 4 晚
Vayola L. Front Office Manager 於 2024年2月21日的回應
Dear Ronaldy,Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

2/10 很差

Ali

讚好：整潔度
不滿：住宿狀況
於 2024 年 2 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月14日的回應
Dear Ali,Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

10/10 優異

Neyder

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 2 晚
Vayola L. Front Office Manager 於 2024年2月10日的回應
Dear Neyder,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Jennifer

於 2024 年 2 月住了 2 晚

10/10 優異

Jennie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月10日的回應
Dear Jennie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

neyder

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Vayola L. Front Office Manager 於 2024年2月10日的回應
Dear Neyder,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Aaron

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love it
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月1日的回應
Dear Aaron,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Michael (Renton)

於 2024 年 1 月住了 2 晚
Vayola L. Front Office Manager 於 2024年2月1日的回應
Dear Michael,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Anthony

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Was very disappointed in the size of the bath towels also one of the wash rags that was in the room was supposedly clean when it was actually dirty also this is the 1st Hilton I've stayed at that didn't include a free breakfast in the morning.The carpet in our room was not in good condition it was dirty and it had stringy things on it the bathroom. was rather small compared to other holiday inns I've stayed I will never stay at this location again because of the dirty rag and the small towels .Another thing heard sirens all night
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月1日的回應
Dear Anthony,Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

10/10 優異

Yesenia (Downey)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the room! It was perfect in all aspects! I would truly recommend. Very clean, confi beds and has everything I needed. It was more than I expected.
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年2月1日的回應
Dear Yesenia,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Tracy A

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月21日的回應
Dear Tracy A,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Clay

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to the freeway, but no noise.
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月19日的回應
Dear Clay,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Great hotel always my go to when I stay in that area reasonably priced and well-maintained
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月18日的回應
Dear Michael,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Timothy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月16日的回應
Dear Timothy,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Jackeline

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月16日的回應
Dear Jackeline,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

6/10 一般

niki

讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Clean and decent. Staff could be friendlier
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月16日的回應
Dear Niki,Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

6/10 一般

niki

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
Everything was great except rude staff
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月16日的回應
Dear Niki,Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

10/10 優異

Steve

讚好：整潔度、職員與服務、設施服務和住宿狀況
This a wonderful hotel not the Holiday Inn I remember from the 80's. Since becoming part of the IGH chain everything seems for the better. This is the second IGH hotel I have stayed in, I will be doing so again.
於 2024 年 1 月住了 2 晚
Vayola L. Front Office Manager 於 2024年1月11日的回應
Dear Steve,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Soleil

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A night away
The staff was very helpful, and room was clean, breakfast was really good.
於 2024 年 1 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月8日的回應
Dear Soleil,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Enriqueta (Pomona)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked very convenient for us
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月8日的回應
Dear Enriqueta,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

6/10 一般

Nancy

讚好：整潔度、職員與服務和住宿狀況
I didn't like that the hotel didn't have a Free Hot Breakfast, mini Fridge, and I didn't like the sink not being in the bathroom.
於 2023 年 12 月住了 2 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Nancy,Thank you for bringing this to our attention. We apologize for the inconvenience you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service

8/10 不錯

Barry

讚好：整潔度、住宿狀況和客房舒適度
Nice hotel well done. Had small item in the two bath towels were different quality. Ond nice one not
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Barry,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Adriana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Adriana,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Edgar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, very clean.
於 2023 年 12 月住了 3 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Edgar,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Mathew

於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Matthew,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Jorge

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Jorge,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean room. Breakfast was delicious!
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear David,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Arthur (Palmdale)

於 2023 年 12 月住了 2 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Arthur,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

10/10 優異

Wendy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service with a smile
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Wendy,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again

8/10 不錯

Tajai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Vayola L. Front Office Manager 於 2024年1月5日的回應
Dear Tajai,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again