夏洛特斯維爾潘托普斯酒店住宿推介

「很舒适的酒店，就是不知那里的位置为什么好？」

「Rooms were nice. Doormen/valets were extremely helpful and friendly. However, the front desk staff were essentially worthless in helping with problems and were unapologetic and nonchalant that they couldn’t help on just basic things. They seemed bored with their job to a person. As a regular Bonvoy member one of the worst experiences with front desk staff I have experienced especially at an Omni.」

「Hotel was conveniently located. Self parking on-site was great. Welcoming lacked a bit with the gentleman who checked us in, however the other staff were very friendly and helpful. Room was pristine and spacious. Would have been nice to have extra pods of regular coffee in the room for early am. Did not do breakfast as it ended at 9:00 am.」

「First when I checked in, there still guests inside for the room gave to me Then I had to go back to asked another room. The lady at front desk was not happy and passed that room to another check in guest. Moment after, that guest met the same issue. Few hours after my check in, my credit card was charged again. So I went down to check with the front desk. The lady at front desk is very rude and she said that is the system trasaction and she can do nothing. And nobody I can talk to. I have to...

「We have three people and the room had only one chair. We asked for additional chairs. The staff did not want to provide any.」

「top shelf」

「I really like this inn, very clean and quiet 」

「Location is excellent - rooms and bathrooms are a bit tired and can use some updating .」

「The breakfast area seemed understaffed during our stay, which affected the overall experience. Having more staff available during breakfast would help improve service.」

「Great location, minutes walk distance to UVA and several restaurants. Very nice hotel owner and her dog. Cozy room and comfortable king bed. Excellent homemade breakfast. We’ll come back! Strong recommend to others. 」

「Good很好，The front desk are helpful.」