8/10 Good
IRMA M.
19 Jul 2024
Stunning views, great location, but inconsistent communication
The view is amazing. From every single room in this apartment, you can enjoy a spectacular view of Lake Lugano. The space is modern, clean and offers plenty of room for storing your clothes and personal items. The location is convenient, within walking distance of restaurants, coffeehouses, bars and grocery stores. The city is about a short 15-20 minute walk away and Paradiso train station is a 5-10 minute walk, which we loved!
Now, the reason I didn’t give full stars is because the communication was inconsistent. We had a few issues with the WiFi and a bathroom door that took days to resolve. At one point, we never heard back from them until I called their office. Additionally, I wish they had provided a detailed explanation of their recycling laws. Even though I was given a link listing recycling centers throughout the city after I requested the information, their recycling/garbage policy might be confusing and unexpected if this is your first time renting in Switzerland. The furniture was run down and the living room wasn’t as cozy as depicted in the pictures. This might be acceptable for a short stay, but on rainy days, it just didn’t feel homey.
IRMA M.
Stayed 18 nights in Jun 2024















