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貝斯特韋斯特巴黎旅館的評價

2.5 out of 5
貝斯特韋斯特巴黎旅館
2011 Alverson Dr, Paris, KY

評價

7.8

不錯

10 分評分，優異；253 則評價中有 85 則" "
8 分評分，不錯；253 則評價中有 86 則" "
6 分評分，一般；253 則評價中有 45 則" "
4 分評分，欠佳；253 則評價中有 25 則" "
2 分評分，很差；253 則評價中有 12 則" "

7.8/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

7.2/10 

環保程度

評價

10/10 優異

zelma

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 3 晚

10/10 優異

Sharon

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Erika was so very helpful!
於 2024 年 4 月住了 1 晚
Management 於 2024年4月27日的回應
Thank you for the review.

10/10 優異

Scott

家人同遊, 商務旅客
讚好：設施服務和住宿狀況
Staff was excellent
於 2024 年 3 月住了 2 晚
Mangement 於 2024年3月9日的回應
Thank you for your review

6/10 一般

Harvey

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Breakfast was terrible.
於 2024 年 2 月住了 1 晚
Management 於 2024年2月16日的回應
Thank you for your review

6/10 一般

Alice Mapenzi

於 2023 年 12 月住了 1 晚
Mangement 於 2024年2月6日的回應
Thank you for review

6/10 一般

Roy

不滿：住宿狀況
於 2023 年 12 月住了 2 晚
Mangement 於 2023年12月15日的回應
Thank you for your review

2/10 很差

Michele

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
The rooms had roaches there was no hot water. The TV is only had six channels called front desk told me I had to let the water run for 20 to 30 minutes and it would heat up. Didn’t even offer a different room. The whole entire stay was just ridiculous. Go to the next exit.
於 2023 年 11 月住了 2 晚
Mangement 於 2023年12月15日的回應
Thank you for review

10/10 優異

Melissa

讚好：整潔度、職員與服務、設施服務和住宿狀況
FAMILY LIKE ATMOSPHERE
於 2023 年 11 月住了 2 晚
Mangement 於 2023年11月18日的回應
Thank you for your review

10/10 優異

Peggy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Mangement 於 2023年11月18日的回應
Thank you for your review

6/10 一般

Aida

Xxx
於 2023 年 11 月住了 3 晚
Mangement 於 2023年11月18日的回應
Thank you for your review

2/10 很差

Debra (Aurora)

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Cockroaches were not welcome guests. We left inn the middle of the night when we realized we had big company
於 2023 年 11 月住了 1 晚
Management 於 2023年11月4日的回應
Thank you for your review. The situation has been handled.

10/10 優異

Belinda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Management 於 2023年10月29日的回應
Thank you for your review. Please come stay with us again.

8/10 不錯

Dotti

伴侶同遊
讚好：職員與服務
Hard to find, direction we're vague. Blackout curtains only came down half way, let too much light in at night. Made it hard to sleep. Receptionist was very pleasant and informative.
於 2023 年 10 月住了 2 晚
Mangement 於 2023年10月18日的回應
Thank you for your review

6/10 一般

Gary

家人同遊
讚好：職員與服務
不滿：住宿狀況
I could see out the top, lock side and bottom of the door. Towel rack in bathroom was ready to fall out of the wall. Shower head was so high I could not reach it.
於 2023 年 10 月住了 1 晚
Mangement 於 2023年10月16日的回應
Thank you for sharing your experience so we can improve.

10/10 優異

tracy (grayson)

讚好：職員與服務
不滿：整潔度和住宿狀況
floor hadn't been swept in at least 2 weeks. actually had balls of hair rolling across the floor. hair in the shower. However, staff was very helpful and friendly.
於 2023 年 10 月住了 1 晚
Mangement 於 2023年10月14日的回應
Thank you for your review. We did have a meeting with housekeeping staff.

10/10 優異

Brenda

讚好：整潔度、職員與服務和住宿狀況
The clerk who checked me in was wonderful! She was smiling, kind, and very helpful!
於 2023 年 10 月住了 1 晚
Mangement 於 2023年10月14日的回應
Thank you for your kind words.

8/10 不錯

eileen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Mangement 於 2023年10月3日的回應
Thank you for review

8/10 不錯

roslyn

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
receptionist was friendly room very clean
於 2023 年 9 月住了 1 晚
Mangement 於 2023年10月1日的回應
Thank you for your review

8/10 不錯

Romy

於 2023 年 9 月住了 1 晚
Mangement 於 2023年10月14日的回應
Thank you.

8/10 不錯

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mangement 於 2023年9月22日的回應
Thank you.

10/10 優異

Brian

於 2023 年 9 月住了 1 晚
Mangement 於 2023年9月19日的回應
Thank you for your review.

2/10 很差

Matt

商務旅客
於 2023 年 9 月住了 1 晚
Mangement 於 2023年9月12日的回應
Thank you for your review

6/10 一般

Cathy

於 2023 年 9 月住了 1 晚
Mangement 於 2023年10月2日的回應
Thank you for your review.

6/10 一般

Stephanie

家人同遊
讚好：整潔度和職員與服務
Okay but could be better
The pool wasn't open. The lady working the front desk said the pump was broke and the water was green. When I looked at it the water was moving and it was blue. It needed to be cleaned, but not broke. One of the pictures had a broken glass. Finally, when I asked for a downstairs room. I was informed that they were almost full and there were none available. As we were leaving the next morning. We walked by two rooms on the ground floor that had not been used.
於 2023 年 9 月住了 1 晚
Mangement 於 2023年9月5日的回應
Thank you for review we strive to meet our customers expectation.

10/10 優異

Leila

於 2023 年 8 月住了 2 晚
Mangement 於 2023年9月16日的回應
Thank you for review

4/10 欠佳

Joseph

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Not a very well maintained property. Smoke alarm was beeping and I was told to take it down myself and bring the battery to the office. Once I did they had no batteries. Sink was stopped up but they did unstop it the next day. This place is older with really small rooms and really needs a major update for the price.
於 2023 年 8 月住了 3 晚
Management 於 2023年8月23日的回應
Thank you for your review. All issues have been rectified. Hope you will stay with us in the future.

8/10 不錯

Stephanie

於 2023 年 8 月住了 1 晚
Mangement 於 2023年8月16日的回應
Thank you for your review

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay in Paris, Kentucky
My stay was very nice. The hotel was so peaceful and quiet. The office staff was very welcoming, and helpful. The breakfast was very good. I would recommend this location to anyone travelling in the Paris, Kentucky region.
於 2023 年 8 月住了 2 晚
Mangement 於 2023年8月7日的回應
Thank you for reveiw

8/10 不錯

Ramona

於 2023 年 7 月住了 5 晚
Mangement 於 2023年8月7日的回應
Thank you for your review

8/10 不錯

Tadd

讚好：住宿狀況和客房舒適度
The bed was very comfortable. Everything worked in the room that we needed to use.
於 2023 年 7 月住了 1 晚
Mangement 於 2023年7月17日的回應
Thank you for your review

10/10 優異

Glen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room was clean and the bed comfortable.
於 2023 年 6 月住了 1 晚
Mangement 於 2023年6月26日的回應
Thank you for your review

10/10 優異

Kerry

家人同遊, 商務旅客
讚好：職員與服務
Friendly staff clean rooms
於 2023 年 5 月住了 1 晚
Mangement 於 2023年6月1日的回應
Thank you for the review

10/10 優異

Kristen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The only hotel there, but has all you need
The staff at this BW are always above and beyond in the areas of courtesy and professionalism
於 2023 年 5 月住了 2 晚
Mangement 於 2023年5月25日的回應
Thank you for your great review. Please come back and see us soon.

10/10 優異

David

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Parking area, dirt, debri, nails.overall ok
於 2023 年 4 月住了 1 晚
Mangement 於 2023年4月30日的回應
Thank you for your review.

8/10 不錯

Sharon D

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Saty was good, room clean, breakfast was very good. Staff was excellent. Had paid for room in advanceand did not like being asked to give my credit card information upon arrival just in case of any damage to the room being done. But I complied, with the assurance no charges would be made upon inspection.
於 2023 年 4 月住了 1 晚
Mangement 於 2023年4月30日的回應
Thank you for staying Best Western

4/10 欠佳

Natalie

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Kelly at the front desk was wonderful, but the hotel needs upgrades. We had no smoke detector. Hallways smell/ needs a deep cleaning.
於 2023 年 4 月住了 1 晚
Mangement 於 2023年4月30日的回應
Thank you for staying at Best Western

4/10 欠佳

Jean

家人同遊
讚好：職員與服務
不滿：住宿狀況
Staff was very good. Things needed to be fixed to be a safe place to stay.
於 2023 年 4 月住了 1 晚
Mangement 於 2023年4月30日的回應
Thank you for staying Best Western

2/10 很差

Kenneth

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Am I asking to much for the bathroom to be clean?
The bathroom was not clean. Smelled like urine.
於 2023 年 4 月住了 1 晚
Mangement 於 2023年4月20日的回應
Thank for staying BW Paris Inn. we work hard to exceed BW high standard.

10/10 優異

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were friendly and helpful. The room was very clean with no strong cleaning product odor, which is very important to me.
於 2023 年 3 月住了 1 晚
Mangement 於 2023年3月16日的回應
Thank you for staying with us we do hope you will visit with us again

6/10 一般

James

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The staff was friendly. The room was clean but had a moldy smell and the hallway rug had a terrible odor. The outside was dilapidated with broken fences, un emptied trash and poor signage. The “ free” breakfast was abysmal: stale bagels hard as a rock, sparse at best ! I will travel two exits up and look for another brand next visit. This was a bitter disappointment. The staff is not responsible for what the company provides them to work with. This is not a reflection on them!
於 2023 年 3 月住了 1 晚
Mangement 於 2023年3月16日的回應
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 優異

Jonathan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the breakfast and I felt very safe. The security of the building limited access to the rooms with a key card to the hotel facility and for the room. Parking was no problem.
於 2023 年 2 月住了 2 晚
Mangement 於 2023年3月16日的回應
Thank you for staying with us we do hope you will visit again.

6/10 一般

michael

於 2023 年 2 月住了 1 晚
Mangement 於 2023年3月16日的回應
Thank you for staying us have a nice day

6/10 一般

Courtney (Murray)

家人同遊, 多人同遊
讚好：職員與服務
Okay stop for a night.
Manager 於 2023年1月16日的回應
Thank you for stay with us we do hope you will visit again have a nice day.

8/10 不錯

Donna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to spend the night
Room was great. My only complaint was the stairs but y’all did not make it difficult for me to go up and down the stairs. That’s on me. Actually the stairs were wide, excellent grip bars and well maintained steps. The staff were great, the room was very clean and comfortable and that’s what’s important. I’ll be back! But hopefully on the ground floor…
於 2022 年 11 月住了 1 晚
mangement 於 2022年11月14日的回應
Good morning Donna, Thank you for staying with us. We do hope you will visit with us again have a nice day.

8/10 不錯

Sharon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable Stay
Our room was very comfortable and clean. This is an older hotel…the room was a little musty at first, until the air circulated the room. There were two separate buildings. The first one, where the check in office and breakfast area was located….had exterior corridors. The second building where we stayed had interior corridors. It wasn’t convenient to go into the next building for breakfast. A local diner did the trick though.
於 2022 年 10 月住了 2 晚
mangement 於 2022年11月1日的回應
Hi Sharon, thank you for staying with us we do hope will visit again. Have a nice day,

8/10 不錯

Sharee

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a fine facility for an overnight stay. Just the type of place that I was looking for.
於 2022 年 10 月住了 1 晚
Manager 於 2022年11月1日的回應
Hi Sharee, thank you for staying with us we do hope will visit again. Have a nice day,

8/10 不錯

Donald

於 2022 年 10 月住了 1 晚

10/10 優異

Barry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
mangement 於 2022年10月22日的回應
Thank you for staying with we do hope you will visit again have a nice day.

8/10 不錯

Anita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff
於 2022 年 10 月住了 1 晚
Manager 於 2022年10月19日的回應
Thank you for taking time to complete our survey. We hope your stay with us was enjoyable. Have a great day !

2/10 很差

Nathanial

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bed bugs, stained walls, stained bedding, cobwebs everywhere, they put me in a room where someone else was staying
於 2022 年 9 月住了 2 晚
Manager 於 2022年10月19日的回應
Thank you for taking time to complete our survey. We would like to apologize for any inconvenience with your stay and I hope we cleared up this issues quickly for you when they were brought to our attention.