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斯旺文人酒店 - 貝斯特韋斯特頂級精選酒店的評價

4 out of 5
斯旺文人酒店 - 貝斯特韋斯特頂級精選酒店
11-15 Rue De Constantinople, Paris, Paris

評價

8.4

很好

10 分評分，優異；717 則評價中有 288 則" "
8 分評分，不錯；717 則評價中有 314 則" "
6 分評分，一般；717 則評價中有 70 則" "
4 分評分，欠佳；717 則評價中有 31 則" "
2 分評分，很差；717 則評價中有 14 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room was kind of small, but besides that, perfect location
於 2017 年 12 月住了 7 晚

8/10 不錯

Kai Cheung

讚好：整潔度、職員與服務和客房舒適度
Fantastic

8/10 不錯

Shu chuen (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is located near the subway station , just 5 mins walk , staff are friendly and speak good English. Recommend to stay

8/10 不錯

Betty

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Pui shan (Hongkong)

讚好：整潔度和職員與服務
不滿：客房舒適度
不適合有行李者
間房超細,放完兩個喼,就無位行，要直接爬上床,廁格超細

8/10 不錯

Sara

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚

10/10 優異

Sheila

於 2024 年 3 月住了 3 晚

10/10 優異

Sheila

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked how it was near the landmarks and restaurants, and how clean everything was. Would definitely consider staying there again.
於 2024 年 3 月住了 3 晚
Chloe 於 2024年4月25日的回應
Dear Sheila,It's wonderful to hear that our prime location and the cleanliness of our hotel contributed to your positive experience with us! We're thrilled at the thought of welcoming you back for another memorable stay. Literarily yours, Margot Kielt Director of the Hôtel Littéraire Le Swann****

10/10 優異

Aldo

於 2024 年 3 月住了 1 晚

10/10 優異

Marco

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was Very clean and confortable, and the staff was Very hospitable and kind
於 2024 年 2 月住了 2 晚

8/10 不錯

Sebastian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Habitacion muy pequeña
於 2024 年 1 月住了 3 晚

10/10 優異

MOHAMMAD

讚好：整潔度、職員與服務和住宿狀況
Nice hotel.. Madam Ahlam, the reception staff manager, was highly professional. The entire hotel staff was friendly and smiling. The rooms were good but small, like most hotels in Paris. Yes, I will repeat the experience and return to live in the hotel in the future
於 2023 年 12 月住了 9 晚

10/10 優異

Jeremie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很差

Sunyong

於 2023 年 9 月住了 3 晚

10/10 優異

Garrett

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a great location lots of local restaurants and shops easy walk to the metro, hotel is designed beautiful, front desk staff amazing and extremely helpful, we had 2 junior suites for for a family 6 plenty of room, could not fault this hotel made for a very enjoyable vacation
於 2023 年 12 月住了 8 晚

10/10 優異

Ly

於 2023 年 12 月住了 6 晚

10/10 優異

Jen

10/10 優異

Mario

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfecto en todo sentido y muy amables
於 2023 年 11 月住了 9 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Buen hotel y necesidad de mayor atención al client
es un buen hotel pero necesita evolucionar a estar más pendiente del cliente, horarios, información de problemas, y en suma q, el cliente, pueda en cualquier momento, sentir q el hotel está pendiente de los problemas y necesidades de sus clientes.
於 2023 年 11 月住了 6 晚

6/10 一般

Eunjoo

商務旅客
讚好：整潔度和職員與服務
不滿：客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Christelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Shilpa

於 2023 年 10 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have to thank Karin for his hospitality which is not extremely common in Paris, I have to say. I had some issues coming from the airport on the top of the wicked headache after not sleeping on the airplane. He was very helpful from the moment I got there until the day I left for the airport. The check-in time is 3 pm but he made sure I got my room sooner than that. Paris is beautiful. Parisians however would be a topic of a very different conversation.
於 2023 年 10 月住了 5 晚

8/10 不錯

Yvon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bien
於 2023 年 10 月住了 2 晚

8/10 不錯

S

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A balcony makes all the difference!
Great location and area to stay in. The Room I booked was with a balcony - the first room I was provided was more like a cell with no balcony BUT, staff recognised their error and moved me to a room with a balcony. Given the size of he rooms this made a huge difference and I would recommend always booking a room with one. Staff are friendly and extremely helpful. Good breakfast with a pleasant variety to select from.
於 2023 年 9 月住了 1 晚

8/10 不錯

Paulina (glendale)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 4 晚

8/10 不錯

MOHAMMAD

於 2023 年 9 月住了 4 晚

10/10 優異

Jahanggir

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 9 月住了 2 晚

6/10 一般

Michelle

於 2023 年 9 月住了 3 晚

10/10 優異

John (Cathedral City)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nicely modern rooms in a traditional building.
於 2023 年 9 月住了 4 晚

10/10 優異

Elisabet

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

6/10 一般

Dawn

家人同遊
讚好：整潔度和職員與服務
The hotel was average - the bar downstairs was not open at all and we kept asking for supplies of Tea bags etc. It reminded me of a B&B. The room up in the attic on floor 6 was not very pleasant with a small tilt and turn window. but it was very clean and the staff were pleasant.
於 2023 年 8 月住了 3 晚
Chloé 於 2023年9月13日的回應
Dear Dawn, Thank you for this comment that you took care to share with us.We apologize for the bar, you should not have hesitated to ask us, we would have been delighted to serve you. Concerning your room, I would like to remind you that you stayed in Paris, a city with a very particular architecture that has undergone many changes over the years resulting in buildings that can be narrow and attic but we find that this is part of the charm of the capital. In addition, all our room sizes are available on the booking site so that you can make the choice that suits you best. Thank you for underlining the cleanliness of our hotel and the friendliness of our staff. Literally yours, Margot Kielt Manager, Hôtel Littéraire Le Swann****

8/10 不錯

Zhao (Rotterdam)

家人同遊
讚好：整潔度、設施服務和住宿狀況
most of the staffs are friendly and helpful, room is small but clean. Location is handy. Breakfast is delicious.
於 2023 年 8 月住了 1 晚
Chloé 於 2023年9月13日的回應
Dear Zhao, Your comment shines like sunshine on our day! Thank you for illuminating our hotel with your satisfaction!Literarily yours, Margot KieltDirector, de l’Hôtel Littéraire Le Swann****

6/10 一般

Zhao (Rotterdam)

於 2023 年 8 月住了 3 晚

10/10 優異

SHAMINDER KAUR

讚好：整潔度、職員與服務和住宿狀況
Overall good experience and a comfortable stay. Quiet recommendable.
於 2023 年 8 月住了 4 晚
Chloé 於 2023年9月13日的回應
Dear Shaminder,Thank you very much for this very positive comment.We hope to see you soon in our hotel. Yours truly, Margot KieltDirector of the Hôtel Littéraire Le Swann****

10/10 優異

Charles

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are very friendly and can provide excellent recommendations for nearby restaurants. The hotel has 2 elevators, however only one was working. We were on the 6th floor (top floor) and would sometimes it would take 4 or 5 minutes to get to or from our room.
於 2023 年 8 月住了 1 晚
Chloé 於 2023年8月29日的回應
Dear Charles, Your comment shines like sunshine on our day! Thank you for illuminating our hotel with your satisfaction!Literarily yours, Margot KieltDirector, de l’Hôtel Littéraire Le Swann****

8/10 不錯

Marie-Josée (St luc)

於 2023 年 8 月住了 7 晚

10/10 優異

Kamran

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel, convenient location
Nice hotel, close to Lazare station and many subway and bus stops. However not many food options around here.
於 2023 年 8 月住了 4 晚
Chloé 於 2023年8月29日的回應
Dear Kamran, Thank you for this very positive feedback !! I look forward to seeing you again in our hotel for a literary break, Margot KieltDirector of the Hôtel Littéraire Le Swann****

8/10 不錯

Amine

商務旅客
讚好：整潔度、職員與服務和住宿狀況
L’accueil et l’attention portée à ma demande a été parfaitement respectée. Je remercie également les personnes de la réception du jour
於 2023 年 8 月住了 2 晚
Chloé 於 2023年8月29日的回應
Cher Amine, Merci à vous pour ce retour très positif. Au plaisir de vous revoir dans notre hôtel pour une pause littéraire, Margot KieltDirectrice de l'Hôtel Littéraire Le Swann****

10/10 優異

Seina

於 2023 年 8 月住了 4 晚

6/10 一般

Mostafa

家人同遊
Ok
於 2023 年 8 月住了 3 晚

10/10 優異

Lucy (renton)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and great location!
於 2023 年 8 月住了 4 晚
Chloé 於 2023年8月29日的回應
Dear Lucy, Your positive feedback fills us with joy and motivation! Thank you for choosing our service and encouraging us with your glowing review!Literarily yours, Margot KieltDirector, de l’Hôtel Littéraire Le Swann****

10/10 優異

Rebecca

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles top, immer wieder gerne. Perfekte Lage, um alles in Paris zu erreichen :)
於 2023 年 8 月住了 1 晚
Chloé 於 2023年8月29日的回應
Dear Rebecca,A huge thank you for your kindness and positive review! Your support means the world to us!Literarily yours,Margot KieltDirector, de l’Hôtel Littéraire Le Swann****

10/10 優異

Ezequiel

家人同遊
讚好：住宿狀況
Is ok
於 2023 年 6 月住了 3 晚

10/10 優異

Margherita

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed our stay, the room was cozy and just what we needed for out 3 day stay.
於 2023 年 6 月住了 2 晚

8/10 不錯

Ricardo

讚好：整潔度、職員與服務和住宿狀況
Loved that I received a little cake on arrival and was given a bottle of water each night. Towels are amazing felt like clouds. Staff was so friendly and nice. Nice furniture around the hotel and artwork. The room was small, could use with a bit of a redesign, i.e. the minifridge was used as a side table but then the wardrobe is so small you have to place your clothes sideways. the desk was big that maybe the minifridge could fit under it? To give a bit of space, I wasn't really able to put my suitcase in a good place. You can hear the noise of the trains every so often but is bearable. The location was good for me, short walk to the metro station Liege (6mins) you can also walk to other brassieres near by. Would stay there again.
於 2023 年 6 月住了 3 晚

10/10 優異

Judith

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Claudia and the team at Le Swann where outstanding! They went out of our way to make our team feel welcomed. We had 7 rooms with two days of meetings in the meeting room and afterwards everyone hated leaving the hotel. All of us will be back with our families.
於 2023 年 4 月住了 6 晚