this hotel is located at the heart of paris, short walking distances from many major attractions and restaurants, convenient with metro. Very tide room and excellent shower & toilet.
Chi Kin
於 2024 年 4 月住了 2 晚
reception 於 2024年4月9日的回應
Dear Chi Kin, Thank you for taking the time to share your memorable comments following your recent stay with us.We are delighted that you fully enjoyed your journey with us. Looking forward to welcoming you back soon.Yours faithfully,Grand Hotel Lafayette
10/10 優異
Tsung Min
商務旅客
2023年11月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tsung Min
於 2023 年 11 月住了 3 晚
reception 於 2023年11月8日的回應
Dear Tsung Min , Thank you very much for raying us. Looking forward to seeing you again in our hotel!Best regards,The Front Office team
10/10 優異
Chung-Shih
家人同遊
2022年2月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chung-Shih
於 2022 年 2 月住了 2 晚
Eugène 於 2022年2月18日的回應
Cher client, merci d'avoir séjourné dans notre établissement. Au plaisir de vous recevoir à nouveau. Cordialement, Eugène en Ville
10/10 優異
Chung-Shih
家人同遊
2022年2月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chung-Shih
於 2022 年 2 月住了 1 晚
Eugène 於 2022年2月17日的回應
Nous vous remercions pour votre venue dans notre établissement. En espérant vous revoir prochainement !
Bien Cordialement
L'équipe Eugène en Ville
10/10 優異
Tsung Min
商務旅客
2019年11月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice boutique hotel
The hotel is near the metro, so it is quite convenient. The decoration of the hotel is new, so it is quite comfortable to stay!
The shopping area is in walking distance, and you could find the restaurant and super market nearby.
Everything is perfect!
Tsung Min
於 2019 年 11 月住了 2 晚
Eugène 於 2019年11月12日的回應
Dear Tsung Min,
Thank you very much for your review on our hotel.
We are delighted to read that you enjoyed the room and the area.
We are indeed very well located and close to many attractions.
We hope to have the pleasure to welcome you again at Eugène's.
Truly yours,
10/10 優異
Siping
商務旅客
2019年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Siping
於 2019 年 10 月住了 2 晚
Eugène 於 2019年10月26日的回應
Dear guest, thank you very much for your review. We hope to have the pleasure to welcome you again. Best regards, Eugène
10/10 優異
真實旅客
2017年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2017 年 6 月住了 1 晚
Eugene 於 2017年6月20日的回應
Cher client
Merci pour votre retour
Nous espérons vous revoir bientôt.
Eugène
10/10 優異
Wing Suet Cher
2017年5月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wing Suet Cher
Eugene 於 2017年5月20日的回應
Dear Wing Suet Cher,
Thank you so much for your score.
Best regards,
Eugène
10/10 優異
Wing Suet Cher
2017年5月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wing Suet Cher
Eugene 於 2017年5月17日的回應
Dear Wing Suet Cher,
Thank you very much for your score.
Best regards,
Eugène
8/10 不錯
Chui Ling
2017年2月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice service hotel
Nice service hotel. 近metro 和老佛爺百貨,對面街有家樂福,房間舒服,只是較細。淋浴位置只有一幅透光布,沒有門,如果同朋友去,可能會較尷尬,而房間佈置可能乎合巴黎浪漫氣氛,所以燈光較暗。 另外,離開當天拜託酒店叫的士,到機場價格為54歐羅,大家可作參考。
Chui Ling
General Manager 於 2017年2月8日的回應
Dear Chui Ling,
Thank you for your comment.
Best regards,
Eugène
Dear valued guest,
First of all, we wish you all the very best for this new year.
Thank you for your comment.
We are deeply sorry your stay was tainted by this issue. By mistake the housekeeper took the card put in the light slot and put your card with the others.
We apologize for any inconvenience this may have caused.
We are looking forward to welcoming you again,
8/10 不錯
真實旅客
2017年1月8日
讚好:整潔度、住宿狀況和客房舒適度
真實旅客
General Manager 於 2017年1月10日的回應
Dear Guest,
Thank you so much for your comment.
Kind regard,
Eugène.
8/10 不錯
Fonnie (Hong Kong)
2016年12月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
recommended
Nice hotel staff! Ii reserved a double bed room but was mistakenly arranged to a single bed room. once i realized i called receptionist and they changed my room very soon and expressed sincere apology. they offered a free white wine to me too.
Fonnie
Eugène 於 2016年12月10日的回應
Dear Fonnie!
Thank you for choosing Hotel Eugène en Ville for your recent trip to Paris. Our team is delighted to hear that they are doing a great job.
Best regards,
10/10 優異
Ka Wai
2016年11月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I am glad to stay there wheni was in Paris, their staffs are very friendly and helpful. The decoration of hotel is quite unique and the only thing i dun really like is the lighting in room is comparatively dark. But i definitely would like to go back to Hotel Eugene en Ville.
Ka Wai
General Manager 於 2016年11月26日的回應
Dear guest!
Thank you very much for your comment.
We are delighted to hear that you enjoyed your days with us and we hope to have you with us soon again.
Best regards,
Eugène
8/10 不錯
真實旅客
2016年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
General Manager 於 2016年11月21日的回應
Dear Guest
thank you very much for staing with us
Looking forward to welcoming you again soon
Regards
Eugène
10/10 優異
真實旅客
2016年11月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
General Manager 於 2016年11月18日的回應
Dear Guest,
thank you very much. Lokking forward to welcoming you again soon
Regards,
Eugène
10/10 優異
真實旅客
2016年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good service and good location, comfortable bed and room.
Dear Guest,
thank you very much. Looking forward to welcoming you again soon
Regards,
Eugène
8/10 不錯
真實旅客
2016年7月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
General Manager 於 2016年11月21日的回應
Dear Guest,
Thank you for saying with us
Looking forward to welcoming you again soon
Regards,
Eugène
2/10 很差
I-Jen (Taiwan)
2016年6月27日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Poor Service
This Hotel every thing was good, but when I leave going to CDG Airport, I use this Hotel assign TAXI, but this TAXI delay 30min pick up to us, also I always check with the counter staff, he don't want check this TAXI drivers status for us.
I-Jen
Eugene 於 2016年7月12日的回應
Dear Guest,
Thank you very much for taking the time to leave a review on Expedia.
We are deeply sorry that you had an issue with our taxi company. Following this problem, we took the decision to end our partnership with them.
We hope that you will give us the chance to welcome you again and prove you our good will and quality of service.
Do not hesitate to contact you directly for any request you may have.
Regards,
Anne
Front Office Manager
10/10 優異
Chanda (Long Beach)
伴侶同遊
2024年5月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location!
Chanda
於 2024 年 5 月住了 3 晚
reception 於 2024年5月20日的回應
Dear Chanda,We would like to thank you for sharing your comments about your stay at our hotel. We are delighted to see that you enjoyed the experience and in particular the location of the hotel. Looking forward to welcome you back.Yours,Grand Hotel Lafayette team
8/10 不錯
Marie
2024年5月16日
讚好:整潔度、職員與服務和住宿狀況
I loved my stay at the Grand Hotel Lafayette. Jonasse and the rest of the staff were very accommodating and friendly. I had breakfast once; there were many options, and the food was pretty good. However, I felt that housekeeping could do better with cleaning the shower. Other than that, I loved everything. I’ll definitely stay there again.
Marie
於 2024 年 4 月住了 2 晚
reception 於 2024年5月17日的回應
Dear Marie,We would like to thank you for taking you precious time to gave us your feed-back regarding your time you spend in our hotel. We are glad to see that you enjoyed the comfort of your room and the friendliness of the staff. Regarding your observations. We would like to assure you that we take good note of your remarks, as we strongly focused on to provide the highest quality of customer service. Looking very much to welcome you back among us.Sincerely yours,Grand Hotel Lafayette team
8/10 不錯
Marie
2024年5月16日
讚好:整潔度、職員與服務和住宿狀況
I loved my stay at the Grand Hotel Lafayette. Jonasse and the rest of the staff were very accommodating and friendly. I had breakfast once; there were many options, and the food was pretty good. However, I felt that housekeeping could do better with cleaning the shower. Other than that, I loved everything. I’ll definitely stay there again.
Marie
於 2024 年 4 月住了 3 晚
reception 於 2024年5月17日的回應
Dear Marie,We would like to thank you for taking you precious time to gave us your feed-back regarding your time you spend in our hotel. We are glad to see that you enjoyed the comfort of your room and the friendliness of the staff. Regarding your observations. We would like to assure you that we take good note of your remarks, as we strongly focused on to provide the highest quality of customer service. Looking very much to welcome you back among us.Sincerely yours,Grand Hotel Lafayette team
6/10 一般
Ophelia
多人同遊
2024年5月14日
讚好:整潔度和設施服務
The room was very warm, and aircooler not completely working. I would say this is a small conventient boutique hotel rather than upscale 4* hotel in Paris. They recently changed name but still have the old hotel name marked in the elevator/old interior since last time is stayed at the property. Service was ok, but we had to wait for check out in the morning.
Ophelia
於 2024 年 5 月住了 1 晚
Henoc 於 2024年5月15日的回應
Thank you for your opinion.Looking forward to seeing you again in our hotel for a better stay.Best regards, La réception
10/10 優異
Sultan
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
5 Sterne durchgehend & absolut empfehlenswert. Über den Edelstahl Wasserkocher habe ich mich besonders gefreut. Das Personal spricht gerne Englisch :))
Sultan
於 2024 年 5 月住了 3 晚
reception 於 2024年5月13日的回應
Dear Sultan,Thank you for your kind words after your stay in our hotel. We are delighted to have been able to leave such a pleasant memory of your stay with us. We look forward to welcoming you again.Sincerely yours,Grand Hotel Lafayette team
4/10 欠佳
Lilla
伴侶同遊
2024年5月11日
讚好:設施服務
不滿:整潔度和職員與服務
Upon arrival I was charged for the room even though I had paid Expedia 2 months prior. I paid the city tax but didn’t realize till after that I was charged also for 5 nights stay. The following day I told them the error and was told the person at reception had made a mistake. When refunded it was at a lower exchange rate so I still had overpaid. I am waiting for the difference but had to give bank details so they can deposit the difference which I am uncomfortable with.
Also there were numerous tiny black spiders on the tiles under sink and I found a few in my bed. I told reception and they cleaned it and put some product. I didn’t do their breakfast. I would have liked to know that I could still partake of free coffee and tea in the lobby breakfast area 24 hours a day. Communication extremely poor. Location excellent and many good restaurants within easy short walking distance.
Lilla
於 2024 年 5 月住了 5 晚
reception 於 2024年5月13日的回應
Dear Mrs. Lilla,I would like to thank you for taking your precious time to give us your feedback on the time you spent in our hotel.Regarding your comments. I would like to assure you that appropriate measures have been taken, as we strive to provide the highest quality customer service.Indeed we made a mistake but we have refunded you directly to your credit card.As confirmed to you, we will proceed to a refund of the difference in the rate of exchange by bank transfer.Please rest assured, Mrs Lilla, that we have already processed your request and there is no need not feel uncomfortable as it is just a matter of time.Yours sincerelyThe Grand Hôtel Lafayette team
10/10 優異
Ana
商務旅客, 多人同遊
2024年4月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel for a quick stay in Paris
Ana
於 2024 年 4 月住了 1 晚
reception 於 2024年4月22日的回應
Dear Ana, Thank you very much for your nice review. We are delighted to see you had a memorable stay with us.Yours,Grand Hôtel Lafayette team
10/10 優異
Jeff
2024年4月17日
Jeff
於 2024 年 4 月住了 5 晚
reception 於 2024年5月8日的回應
Hi Jeff,Thank you very much for rating us. We are delighted to see you had a memorable stay with us.Yours,Grand Hôtel Lafayette team
6/10 一般
Jack
家人同遊
2024年4月6日
讚好:整潔度、職員與服務和住宿狀況
Stay was good. No air conditioning in room. No free water.
Jack
於 2024 年 4 月住了 4 晚
reception 於 2024年4月6日的回應
Dear Jack ,Thank you for your comments about your stay in our hotel. We are sorry that we did not have the opportunity to explain to you that we do indeed offer free water in the room. We would like also to ensure you that our A/C is working fine. We still have low temperatures in Paris for the period concerned, the warmth is more required than the air conditioning.Sincerely yours,Grand Hotel Lafayette team
10/10 優異
Stephen
伴侶同遊
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at this hotel. Perfect position with great restaurants/bars nearby and only 20 min walk from Gare du Nord. Would definitely recommend
Stephen
於 2024 年 3 月住了 3 晚
Henoc 於 2024年3月29日的回應
Thank you for your opinion.Looking forward to seeing you in our hotel soon. Best regards, The reception.
Thank you for your opinion.Looking forward to seeing you soon in our hotel for a better stay. Best regards, The reception
10/10 優異
Edona
伴侶同遊
2024年3月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is in a nice area with lots of cafes and shops around, but still it was quite.
Edona
於 2024 年 3 月住了 4 晚
Henoc 於 2024年3月20日的回應
Thank you for your opinion. Looking forward to seeing you again in our hotel soon.Best regards, The reception
8/10 不錯
Stephen
伴侶同遊
2024年3月10日
讚好:整潔度、職員與服務和住宿狀況
A good location with nightlife and restaurants. Easy to get to most attractions and you can walk to them.
Stephen
於 2024 年 3 月住了 2 晚
reception 於 2024年3月19日的回應
Dear Stephen,We would like to thank you for taking the time to write this warm review and you for your kind comments.We are delighted to see how much you enjoyed the location of the hotel and the attractions our neighbourhood has to offer. Looking forward to welcome you back.Yours,Grand Hôtel Lafayette team
8/10 不錯
Genevieve
2024年3月6日
讚好:整潔度、職員與服務和住宿狀況
Chambre très bien insonorisée et confortable malgré qu’elle soit petite. Les serviettes et accompagnements (café, thé) sont minimaux mais corrects. Personnel extrêmement courtois et proactif. Les chambres du 6e sont accessibles via un escalier, ça devrait être mentionné lors de la reservation.
Genevieve
於 2024 年 2 月住了 3 晚
reception 於 2024年3月7日的回應
Chère Genevieve,Merci d'avoir pris le temps de partager votre commentaire suite à votre récent séjour parmi nous.Nous sommes ravis de constater que vous avez apprécié le confort de votre chambre ainsi que le dévouement de notre personnel. Au plaisir de vous accueillir prochainement. L'équipe du Grand Hôtel Lafayette
10/10 優異
Bouchra
多人同遊
2024年3月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
El personal era muy amable y servicial
Bouchra
於 2024 年 3 月住了 3 晚
réception 於 2024年3月7日的回應
Dear Bouchra ,We would like to thank you for this warm review and you for your kind comments.We are pleased to see how much you enjoyed the comitment of our staff. Sincerely yours,Grand Hotel Lafayette team
10/10 優異
Maria teresa
伴侶同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel comodo per visitare Parigi.
Vicinissimo al quartiere Pigalle dove ci sono molti locali tra cui il moulin rouge.
Stanze un pò piccole ma pulitissime.
Il personale sempre molto gentile.
Maria teresa
於 2024 年 2 月住了 3 晚
reception 於 2024年3月7日的回應
Dear Maria Teresa,We would like to thank you for taking the time to write this warm review .We are delighted to see how much you enjoyed the location of the hotel, the cleanliness of the room and the dedication of our staff. Looking forward to welcome you back.Regards,Grand Hotel Lafayette team
10/10 優異
Mattise
2024年2月29日
讚好:整潔度、職員與服務和住宿狀況
Mattise
於 2024 年 2 月住了 3 晚
reception 於 2024年3月9日的回應
Dear Mattise,Thank you very much for rating us. We are delighted to see you had a memorable stay with us.Yours,Grand Hôtel Lafayette team
10/10 優異
Claudia
伴侶同遊
2024年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personale cordiale, gentile, strutta moderna e piena di servizi, bevande gratuite per tutto il soggiorno. Super vicina alla metro, comoda!
Claudia
於 2024 年 2 月住了 3 晚
reception 於 2024年2月27日的回應
Dear Claudia, Thank you for taking the time to share your memorable comments following your recent stay with us.We are delighted that you fully enjoyed your journey with us. Especially the hotel location and the commitment of our staff members. Looking forward to welcoming you back soon.Yours,Grand Hotel Lafayette team
10/10 優異
Claire
伴侶同遊
2024年2月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel room was clean and comfortable - a great bed and blackout curtains, so we got a good night sleep every night. Huge, powerful shower as well. Really couldn't find a fault - the staff were all friendly and really helpful.
Claire
於 2024 年 2 月住了 3 晚
reception 於 2024年2月22日的回應
Dear Claire,Thank you very much for leaving us such a wonderful review. Your positive impressions about your experience in our hotel make us very proud. We are delighted to have been able to leave such a pleasant memory of your stay with us.It would be a great pleasure to welcome you soon among us.Yours,Grand Hôtel Lafayette team
10/10 優異
Arnaud
2024年2月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent rapport qualité-prix
Séjour d'une nuit, hôtel très bien placé, très propre et cosy, chambre impeccable.
Arnaud
於 2024 年 2 月住了 1 晚
reception 於 2024年2月20日的回應
Cher Arnaud, Merci d'avoir pris le temps de rédiger votre agréable commentaire. Nous sommes ravis de voir que vous avez apprécié en particulier la localisation de l'hôtel et le confort de la chambre. Nous espérons avoir le plaisir de vous accueillir très prochainement. Cordialement,L'équipe du Grand Hôtel Lafayette
10/10 優異
BRUNO
商務旅客
2024年2月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
BRUNO
於 2024 年 2 月住了 2 晚
reception 於 2024年2月16日的回應
Dear Bruno,Thank you very much for rating us. We are delighted to see you had a memorable stay with us.Yours,Grand Hôtel Lafayette team
8/10 不錯
Thibaud
2024年2月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bel hôtel au goût du jour, bien situé, personnel très sympathique.
Un peu bruyant mais on est à Paris.
Café gratuit très bon. Literie bonne et suffisamment spacieuse.
Thibaud
於 2024 年 2 月住了 3 晚
reception 於 2024年2月16日的回應
Cher Thibaud,Nous tenons à vous remercier pour vos commentaires élogieux sur votre récent séjour dans notre hôtel. Nous ne manquerons pas de faire part de votre agréable expérience à l'ensemble de notre personnel. Nous espérons vous revoir bientôt.Cordialement,Grand Hôtel Lafayette
2/10 很差
Keina
2024年2月8日
Keina
於 2024 年 2 月住了 1 晚
Henoc 於 2024年3月20日的回應
Thank you for your opinion. Looking forward to seeing you again in our hotel soon for a better stay. Best regards, The reception
10/10 優異
Qi (Warsaw)
2024年2月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
prime location, walking distance to quite a few attractions, museum, church.
Qi
於 2024 年 2 月住了 5 晚
reception 於 2024年2月16日的回應
Dear Qi,We feel so privileged you took the time to share with us this brilliant feedback. We are delighted that you particularly appreciated the convenient location and the attractions around. Looking forward to welcome you back.Sincerely yours,Garnd Hotel Lafayette team
10/10 優異
Sarah
2024年1月28日
Sarah
於 2024 年 1 月住了 3 晚
reception 於 2024年2月3日的回應
Dear Sarah,Thank you for reviewing our hotel. We are delighted that you had a memorable stay with us.Grand Hôtel Lafayette team
8/10 不錯
Natalia
伴侶同遊
2024年1月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfecta ubicación con varias líneas de metro cercanas y múltiples restaurantes. No nos gustó que un día se celebró una fiesta nocturna en el salón del desayuno con varios hombres fumando dentro de la estancia, formando un olor bastante desagradable en el hall.
Natalia
於 2024 年 1 月住了 4 晚
reception 於 2024年1月27日的回應
Dear Natalia,Thank you for your kind comments about your stay in our hotel. We are delighted that you particularly appreciated the location of the hotel and the surrounding area. We take good note of your remarks and we will take action to avoid such situations in the future.We look forward on seeing you again soon.Sincerely,Grand Hotel Lafayette team
10/10 優異
真實旅客
2024年1月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for a solo stay
Perfectly fine. Good sized room, though the bathroom isn’t physically separate from the room (fine for one person, but if you’re sharing, be prepared). Nice shower though. Free coffee as well.
真實旅客
於 2024 年 1 月住了 2 晚
D 於 2024年1月21日的回應
Dear GuestThank you very much for leaving us such a wonderful review. Your positive impressions about your experience in our hotel make us very proud. We are delighted to have been able to leave such a pleasant memory of your stay with us.It would be a great pleasure to welcome you soon among us.Yours,Grand Hôtel Lafayette team
10/10 優異
Alynne
家人同遊
2024年1月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel and Location, near restaurants, bakery, nail salon and more!
Alynne
於 2024 年 1 月住了 3 晚
D 於 2024年1月21日的回應
Dear AlynneThank you very much for leaving us such a wonderful review. Your positive impressions about your experience in our hotel make us very proud. We are delighted to have been able to leave such a pleasant memory of your stay with us.It would be a great pleasure to welcome you soon among us.Yours,Grand Hôtel Lafayette team