Exceptional! We booked this hotel to change hotels last minute after arriving in Paris Thursday evening 06/29/2023. We booked the room at 7:00 pm and arrived at 7:30 pm (same day), and we are glad we made the change. The front desk staff was amazing. They were all very helpful, hospitable, and knowledgeable. Clifford was EXCEPTIONAL - he gets ten stars out of five, thank you sir!