露台/庭院

兩隻長頸鹿酒店的評價

4 out of 5
兩隻長頸鹿酒店
23 passage beslay, Paris

評價

9.6

完美

10 分評分,優異;310 則評價中有 247 則" "
8 分評分,不錯;310 則評價中有 48 則" "
6 分評分,一般;310 則評價中有 10 則" "
4 分評分,欠佳;310 則評價中有 1 則" "
2 分評分,很差;310 則評價中有 4 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

2/10 很差

KA HEI

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 8 晚

6/10 一般

Sze Yan

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
於 2022 年 10 月住了 4 晚

10/10 優異

Ka fai

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
everything is good
於 2022 年 10 月住了 4 晚
Mario 於 2022年10月18日的回應
Dear Ka Fai, Thank you so much for your review. Our team is glad to hear that you have had a great stay at Les Deux Girafes. We hope to see you again for a future stay in Paris. Best regards,Mario

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Jason 於 2019年8月2日的回應
Dear Guest, Thank you for rating our hotel. We are glad to have been given the maximum rating, and hope to have the pleasure to welcome you again next time you are in Paris. Best regards, Jason

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Tatiana 於 2019年2月8日的回應
Cher Michael, Merci infiniment d’avoir partagé votre expérience sur le site Expedia. Il est appréciable d’apprendre que l’Hôtel Les Deux Girafes a été à la hauteur de vos attentes. Nous espérons vous revoir très bientôt ! Bien à vous, Tatiana

10/10 優異

Carol

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

sroy

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Metro proche Beaucoup de bon restaurant proche
於 2024 年 5 月住了 4 晚
Mario 於 2024年5月14日的回應
Cher client,Thank you very much for choosing Les Deux Girafes for your last stay in Paris.We're delighted that you found our proximity to Saint Ambroise station convenient for exploring the city and that our surroundings in the Oberkampf area provided you with great options for dinner.We truly hope we will have a chance of welcoming you again soon.Kind regards,Mario

10/10 優異

Kibum

於 2024 年 4 月住了 3 晚

10/10 優異

jon

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staff are terrific. Very knowledgeable about the area, and Paris in general. Always willing to help.
於 2024 年 3 月住了 8 晚
Mario 於 2024年3月27日的回應
Dear Jon,Thank you very much for taking the time to share your amazing review with all the Expedia community. We are deeply touched by your kind words about the staff, since we strive to provide unmatched and exceptional service to all our guests as soon as they step through our front door. Thanks for your recognition.Hoping to welcome you soon again whenever your travel journey brings you back to Les Dux Girafes in Paris.Kind regards,Mario

8/10 不錯

mika

伴侶同遊
讚好:職員與服務
Ce fut un séjour agréable
於 2024 年 1 月住了 4 晚
Mario 於 2024年2月8日的回應
Cher Takayoshi,Un grand merci pour votre gentil commentaire. Toute l'équipe des Deux Girafes est heureuse de savoir que vous avez passé un agréable séjour. Ce fut un réel plaisir de vous compter parmi nos clients.Nous espérons vous retrouver très prochainement lors de votre prochaine venue à Paris. Bien à vous, Mario

10/10 優異

Thibault

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel surprenant, idéal pour visiter Paris
Tres bon accueil, personnel tres serviable. Hôtel atypique dans un quartier tres calme, alliant le moderne à l'originalité, à proximité de secteurs animés.
於 2024 年 1 月住了 1 晚
Mario 於 2024年1月29日的回應
Cher Thibault,Nous vous remercions pour ce chaleureux commentaire. Toute l’équipe de l’hôtel Les Deux Girafes est ravie de lire que vous avez apprécié votre séjour et nous vous remercions infiniment pour vos mots concernant le personnel et l'originale décoration de notre établissement.Au plaisir de vous accueillir une prochaine fois à Paris pour une nouvelle découverte du quartier !Bien cordialement,Mario

10/10 優異

Jeanne

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Un personnel charmant et très attentionné avec une extrême courtoisie et bienveillance. Vraiment tout est fait pour rendre le séjour très agréable et ne pas aller ailleurs.
於 2024 年 1 月住了 3 晚
Mario 於 2024年1月8日的回應
Chère Jeanne,Nous tenons à sincèrement vous remercier pour cet adorable commentaire. En effet, l'ensemble du personnel apporte une importance toute particulière à la qualité de votre séjour, et nous sommes ravis que notre service ait pu combler les attentes de votre séjour.Nous serons ravis de vous retrouver une fois encore lors de votre prochaine venue à Paris. A très vite, Mario

6/10 一般

Lani (Danbury)

家人同遊
讚好:整潔度和住宿狀況
The hotel is cute, clean & minimalist, However, during our 4 nights there, the elevator was down 3 out 4. It was a little annoying especially we had a stroller and a few luggages to carry up & down (when we check in and out). Regarding room service, they either have a few cleaning people taking turns to clean our room or just one bipolar person. The room and clothes would be well organized one day and the next day, my kid’s stuff animal would be on the floor. They never replaced or clean our glasses/cups, It was like their rules to drink the dirty cups or just clean them yourself! The front desk staff was okay, not rude nor friendly.
Mario 於 2024年1月4日的回應
Dear Lani,Thank you very much for choosing Les Deux Girafes for your last stay in Paris as well as for leaving a review about your experience.It goes without saying that we appreciate your compliments concerning cleanliness and our personal industrial style. However, we are sorry we missed the mark with some aspects of your stay.In the first place, I truly apologise on behalf of the Hotel for the breakdown of our lift. We understand that this can become quite an annoying incident, however, it constituted an unprecedented and unpredictable event which has already been sorted out. Being in the garden floor, you even had a second elevator close by located in the second building. In any case, should you need any kind of help to carry your luggages, let me underline that our staff is always at your entire disposal at any time.Concerning our room service, we certainly understand your disappointment. I guarantee this is not at all the usual way we proceed with the cleaning and please rest assured that your feedback has been passed on to relevant departments. We really take these comments to heart, Madam, and will use your notes to improve going forward. We hope that you will give us another chance the next time you are in Paris.Kindest regards,Mario

8/10 不錯

ANTOINE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Mario 於 2024年1月3日的回應
Cher Antoine,Toute l’équipe des Deux Girafes vous remercie pour cet excellent retour que vous avez pris soin de partager à la communauté d'Expedia. Nous vous remercions de la confiance que vous nous avez accordé et nous serons heureux de vous accueillir lors de votre futur voyage à Paris.Bien à vous,Mario

10/10 優異

Fabien (San Francisco)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Mario 於 2024年1月3日的回應
Cher Fabien,Nous vous remercions d’avoir partagé votre expérience à l’Hôtel Les Deux Girafes en prenant le temps de nous avoir attribué une note de 5 étoiles !Nous sommes ravis que votre séjour chez nous se soit aussi bien déroulé et que l’établissement et la qualité de notre service vous ait autant plu car cela compte beaucoup pour nous.Vous restez les bienvenus à l’hôtel Les Deux Girafes et nous espérons vous accueillir à nouveau.Bien à vous,Mario

10/10 優異

Maryann

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was beautiful and the staff was welcoming and friendly. They were are very kind and efficient stavery fun area of Paris. I need to come back and explore more of this arrondissement.
於 2023 年 10 月住了 6 晚
Mario 於 2023年11月6日的回應
Dear Maryann,We cannot thank you enough for this very generous review. Our team is glad to hear that you have enjoyed so much your stay at Les Deux Girafes in Paris.We are likewise happy to know you loved our modern fitout and industrial style as well as our caring service. I certainly won't forget to pass on your gratitude, and I know the team will be as touched as I am to see their hard work and genuine hospitality are one of the highlights of the hotel.Looking forward to welcoming you again,Mario

10/10 優異

Markus

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Rugby
Alles bestens
於 2023 年 10 月住了 3 晚
Mario 於 2023年10月25日的回應
Dear Markus,Thank you very much for taking the time to share your amazing review with all the Expedia community. Here at Les Deux Girafes, we only strive to accomplish the highest standards of guest service thanks to scores like yours. I look forward to the pleasure of welcoming you again to Paris in the near future.Regards,Mario

8/10 不錯

Fionnuala

讚好:整潔度和職員與服務
於 2023 年 10 月住了 1 晚
Mario 於 2023年10月18日的回應
Dear Fionnuala,Thank you for taking the time to review your stay at Les Deux Girafes in Paris. We are glad to know you had an overall enjoyable stay with us and I will not hesitate to let the rest of my team know about your excellent grade.I look forward to the pleasure of welcoming you again to Les Deux Girafes in the near future.Kind regards,Mario

10/10 優異

Dorothy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a lovely small hotel in walking distance to the Maris museums, shops, restaurants and cafes. The rooms are a nice size for French standards. The breakfast room buffet is enjoyable.
於 2023 年 9 月住了 1 晚
Mario 於 2023年9月12日的回應
Dear Dorothy,Thank you for taking the time to review our hotel. We are happy to hear that you have enjoyed your stay at Les Deux Girafes and that we have met your expectations in terms of location, room size and breakfast. Our buffet breakfast is highly appreciated. We serve fresh products, fresh fruits from the greengrocer, fresh bread delivered the morning... and we are glad to read that it was at your convenience.Hoping to welcome you soon again whenever your travel journey brings you back to Paris.Kindest regards,Mario

10/10 優異

Dorothy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very pretty hotel. Rooms are clean and comfortable. Wonderful breakfast options in the charming Breakfast room. Staff is polite, helpful and friendly. Will definitely stay here again.
於 2023 年 9 月住了 2 晚
Jason V. 於 2023年9月6日的回應
Dear Dorothy,Thank you ever so much for your kind comment.We are happy to hear that you enjoyed your stay among us, and especially service and our breakfast offer.We hope to welcome you again soon.Kind regards,Jason

10/10 優異

Veronica (Chicago)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyable stay. Very comfortable and clean. Staff was very helpful.
Jason V. 於 2023年9月6日的回應
Dear Veronica,Thank you very much for your kind comment. We are glad to hear that you enjoyed your stay with us and that you were especially satisfied with service from our staff and the cleanliness of your room.We hope to have the opportunity to welcome you again next time you travel to Paris.Kind regards,Jason

10/10 優異

Niamh (Derry)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Brilliant stay with wonderful staff, immaculate rooms and in a lovely area. We suggest exploring the area near the hotel and eating at Acai and You for breakkie!
於 2023 年 8 月住了 4 晚
Jason V. 於 2023年9月6日的回應
Dear Niamh,Thank you very much for your kind comment. We are happy to hear that you enjoyed your stay with us and that you were especially satisfied with service from our staff, the cleanliness of your room and our location.We hope to have the opportunity to welcome you again next time you travel to Paris.Kind regards,Jason

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Mario 於 2023年8月29日的回應
Dear James,Thank you for taking the time to score your experience at Les Deux Girafes. We are glad to know that our hotel lived up to all of your expectations.If there is anything we can help with regarding any future reservations with us, please do not hesitate to get in touch.We truly hope we will have a chance of welcoming you again soon.Kind regards,Mario

10/10 優異

Carmela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My sister and I stayed here. We both loved it. Staff are very nice. Breakfast is excellent. Rooms are nicely decorated and our rooms were spacious for Paris (but we did opt for the larger rooms). The only thing is my room had a bathtub no standing shower and hers did. But that wouldn’t stop me from staying here again. Great restaurants in the area and close to many metro stations, highly recommend!
於 2023 年 8 月住了 1 晚
Mario 於 2023年8月23日的回應
Dear Carmela,Thanks for sharing about your time at Les Deux Girafes. It is feedback like yours which inspire our team to deliver an excellent service. It is our philosophy to ensure that we provide our guests with the highest standards of service at all times, so I am delighted to read that you enjoyed our professionalism. I will certainly share your review with all my team.Moreover, I am happy to read that our fresh style and especially your room lived up to most of your expectations.Next time, do not hesitate to ask us in advance for a standing shower so we can secure a room according to your preference. We will be pleased to be of service!Finally, I kindly appreciate your comments concerning our breakfast service and our privileged location in the heart of the 11th arrondissement. It is truly the perfect place to be for food lovers.Hoping to welcome you soon again whenever your travel journey brings you back to Paris,Mario

8/10 不錯

NANCY

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was very nice, BUT the rooms are TOO small, need a dresser and real nightstands! Also, I didn't care for the property across the street. I wasn't sure if it was an apartment building or what, but it wasn't nice to look out the window or door and see all that graffiti. However, the front desk staff was AMAZING, very helpful and accommodating! The breakfast was delicious and the restaurant staff was extremely pleasant and accommodating EVERYDAY!! I would recommend this property if these small issues were corrected.
於 2023 年 7 月住了 6 晚
Mario 於 2023年8月9日的回應
Dear Nancy,We truly thank you for taking the time to write about your experience at Les Deux Girafes. It was an immense pleasure to welcome you during your stay in Paris and it’s great to know that you felt at home among us. We appreciate your compliments concerning breakfast and our colleagues' service. Our food selection is diverse, offering a wide variety of delicious options to cater to different tastes, and we are happy it could meet your expectations.Furthermore, we are delighted to read that our front desk's attention and advice was a highlight of your experience. I will not forget to pass on your gratitude, since your words are real support for all of us.On the other hand, we are sorry we missed the mark with some aspects during your stay. Concerning your room equipments, I am afraid that the limited space in our standard rooms does not allow to set a large variety of furnishings, but please rest assured that your feedback has been passed on to relevant departments. Next time, if you decide to come by, I am convinced that a higher category like a Superior or a Deluxe room will certainly fit your criteria since they provide more space and equipments. Finally, we are sorry that the graffitis may have spoiled in some way your view during your stay. They are indeed painted in the building next door and unfortunately for the time being there is nothing we can do about it. However, we expect that this facade will be repainted in the future.We look forward to welcoming you soon for your new trip to Paris.Best regards,Mario

10/10 優異

Tony

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super modern and clean.
Everything was amazing. Super modern super clean. Paris is great great with lots of history and character but sometimes it’s nice to stay in an updated and modern accommodation. We loved our stay and will be back. Staff was 10/10. One of the nicest hotels I’ve ever stayed in.
於 2023 年 7 月住了 1 晚
Mario 於 2023年7月27日的回應
Dear Tony,Reading your review is truly a delight and we thank you so much for taking the time to write about your experience at Les Deux Girafes!We are deeply touched by your kind words about how special your stay was. We strive to provide professional and peerless service to our guests as soon as they step through our front door, so it is such a reward for us to get your recognition. I will surely not forget to pass on your excellent remark about our staff. I am convinced the whole team will be delighted to know our hard work is praised.Likewise, we thank you for your compliments concerning cleanliness and decoration. We try our best to recreate a modern natural environment in which our customers can escape from the outside world and we are glad these two aspects could meet your expectations.If there is anything we can help with regarding any future reservations with us, please do not hesitate to get in touch.Warmest regards,Mario

10/10 優異

Markus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Mario 於 2023年6月29日的回應
Dear Markus,We truly appreciate this amazing rating after your stay among us at Les Deux Girafes.Here, we only strive to accomplish the highest standards of guest service thanks to scores like yours, so thank you very much.If there is anything we can help with regarding any future reservations with us, please do not hesitate to get in touch.Kindest regards,Mario

10/10 優異

Markus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Mario 於 2023年6月29日的回應
Dear Markus,Thank you so much for this awesome score following your recent stay at Les Deux Girafes. Our hotel prides itself with the great service our team delivers and it is so rewarding to observe that all our efforts are paid off in the end.We hope to welcome you again very soon in Paris.Sincerely,Mario

8/10 不錯

tatiana

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We actually liked the hotel itself, modern with excellent Air conditioner! That initself won our hearts because everywhere we went in France / Paris there was no or very weak air conditioning Breakfast was great, morning chef made us great omelette and fried eggs, best buffet breakfast we had for most reasonable price! But location we found out was inconvenient for us, far from main touristy sites, we had to get taxis to go to the center. But younger people could walk. All in all we had a good experience during our 2 night stay in this hotel.
於 2023 年 6 月住了 2 晚
Mario 於 2023年6月29日的回應
Dear Tatiana,Thank you very much for choosing Les Deux Girafes for your last stay in Paris as well as for taking the time to write such a comprehensive review! It is awesome to hear that you appreciated our personal giraffe-inspired decor. We really strive to create a cozy and stylish ambiance for our guests to enjoy, so thank you for your compliments. Concerning our breakfast offer, we truly appreciate your kind words. We serve fresh products, fresh fruits from the greengrocer, fresh bread delivered the morning... and our excellent chef is always at our guests' disposal for any personal request they may have, as you said. I will not forget to make him aware of your satisfaction and know he will be as touched as I am to see his hard work was one of the highlights of your stay. As for our air conditioning system, we are delighted you found it at your convenience. This is an element we really try to keep an eye on during the summer and it is great to hear that it is working at its best.Having said that, we regret missing the mark with our location. Should you have taken the metro to get around, you would have got to almost any tourist spot in the city in less than 30 minutes at a very reasonable price. Our strategic position let us as a matter of fact be close to 3 different metro lines, which is a great advantage in this city.If there is anything we can help with concerning any future reservations with us, please do not hesitate to contact us.Kindest regards,Mario

8/10 不錯

Eva-Lotta

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
Mario 於 2023年6月24日的回應
Dear Eva-Lotta,Thank you so much! Your rating is a real support and motivation for all Les Deux Girafes team.I would say that your picture perfectly synthesizes the kind of placid atmosphere we aim to create for our guests. We are glad you could make the most of our beautifully arranged Japanese garden and we thank you for sharing such a gorgeous picture with us.We truly hope we will have a chance of welcoming you again soon in Paris.Best regards,Mario

10/10 優異

Clayton

讚好:整潔度、職員與服務和住宿狀況
Nice hotel with friendly staff! It was near a couple metro stations. Clean and rooms are a decent size.
於 2023 年 6 月住了 6 晚
Mario 於 2023年6月24日的回應
Dear Clayton,Thank you very much for choosing Les Deux Girafes for your last stay in Paris as well as for such an excellent rating.The whole team kindly appreciates your compliments concerning cleanliness and our position. As you said, our hotel is connected to 3 different metro lines, thanks to which you can get to almost every top tourist attraction in less than 30 minutes. Finally, we thank you for acknowledging our satisfactory service. The entire team works a lot to make each of your stays unforgettable, so we truly appreciate.We look forward to welcoming you soon for your new trip to Paris.Warm regards,Mario

10/10 優異

Janne

於 2023 年 6 月住了 5 晚
Mario 於 2023年6月22日的回應
Dear Janne,Thank you so much for taking the time to review our hotel. Our team is glad to hear that you have enjoyed so much your stay at Les Deux Girafes. We truly hope our service lived up to all of your expectations.Hoping to welcome you back soon in Paris.Warm regards,Mario

10/10 優異

Fred

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
We had a great stay at Hotel Les Deux Girafes. We love the place, the location and especially the friendly and helpful staff. They we also helpful and very accommodating when we had a scheduling issue to solve.
於 2023 年 5 月住了 5 晚
Mario 於 2023年6月8日的回應
Dear Fred,Thank you for taking the time to write about your experience at Les Deux Girafes! Words are missing...We are glad to hear that you have enjoyed so much your stay. Indeed, two of our strengths are our location, which makes the hotel be surrounded by very nice and cozy cafes, bars and restaurants and even three different metro lines and of course are amazingly kind and helpful team. We work a lot to make each of your stays unforgettable and we thank you for your compliments and recognition.Hoping to welcome you soon again whenever your travel journey brings you back to Paris.Warm regards,Mario

10/10 優異

Asbjørn

於 2023 年 5 月住了 4 晚
Mario 於 2023年6月2日的回應
Dear Asbjørn,Thank you very much for choosing Les Deux Girafes for your last stay in Paris as well as for this generous rating. Our team is glad to hear that you have enjoyed so much your stay at Les Deux Girafes. It is feedback like yours which inspire our team to deliver an excellent service.We hope to see you again for a future stay in the 11th District. Kindest regards,Mario

10/10 優異

Chris-Diaen

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff extremely helpful. The room was great. The little extras for a romantic stay made us feel special. The only thing that would have made it even better would be an open restaurant. However, we did get a long list of great recommendations for local dinning.
於 2023 年 5 月住了 2 晚
Mario 於 2023年5月21日的回應
Dear Cris,Thank you very much for choosing Les Deux Girafes for your last stay in Paris as well as for taking the time to share your amazing review with us. We are deeply touched by your kind words about the staff. We strive to provide unmatched and exceptional service to all our guests as soon as they step through our front door, so it feels rewarding to receive your recognition. We are sorry we missed the mark with our restaurant closure, though. Nevertheless, we are glad you enjoyed at least our personal restaurant recommendations, since the 11th district has got loads of exceptional addresses all around at your disposal.Thank you again, and we will look forward to welcoming you back with us at Les Deux Girafes.Kind regards,Mario

10/10 優異

AYSE DIDEM

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Mario 於 2023年5月3日的回應
Dear Ayse,Thanks for sharing these fabulous about your time at our hotel. Our team is glad to confirm we have met your expectations during your stay at Les Deux Girafes and that you enjoyed so much our room design as well as your view to our gorgeous private garden.We truly hope we will have a chance of welcoming you again in your future trip to Paris.Kind regards,Mario

10/10 優異

Mikael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
Mario 於 2023年4月27日的回應
Dear Mikael,Thank you for taking the time to review our hotel. We really appreciate the scoring of your recent stay at our hotel. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times, so we are delighted to receive your recognition.We look forward to welcoming you soon for your new trip to Paris.Best regards,Mario

8/10 不錯

Silvana

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Shame about the bathroom
The stay was comfortable, and the service was great. My only issue was the room. The shower was only a hand shower with a wall holder that was broken, so we had to hold the hand shower to use it. There was no shelf in the bathroom so it was difficult for all of us to keep our things by the sink. Lastly, the frosted window separating the bathroom from the main bed meant that anyone using the toilet in the middle of the night would flood the entire room with light.
於 2023 年 4 月住了 2 晚
Mario 於 2023年4月28日的回應
Dear Silvana,Thank you very much for choosing Les Deux Girafes for your last stay in Paris as well as for sharing about your time at our hotel. First and foremost, we sincerely appreciate your positive feedback and compliments on the confort of our establishment and our service. We are glad to know you had an overall enjoyable stay with us. Nevertheless, we are so sorry we missed the mark mainly with the bathroom. Rest assured we take your comments to heart and use your notes to amplify our guest experience. The wall holder was repaired as soon as we were made aware of its state and the possibility of including shelves in some bathrooms of our establishment is being considered by our manager. It is merely by guest feedback like yours we can continue to improve, so thank you very much for highlighting these aspects.Hoping to welcome you again whenever your travel journey brings you back to Paris,Mario

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Hotel in netter Umgebung, mit Linie 5 gut von Gare de l'Est erreichbar. Auch Zimmer für 3 oder 4 verfügbar. Frühstück und Zimmer für Pariser Verhältnisse doch überdurchschnittlich.
於 2023 年 3 月住了 4 晚
Mario 於 2023年4月4日的回應
Dear Michael,Thank you for taking the time to review your stay at Les Deux Girafes. We sincerely appreciate your positive feedback and compliments on our beautiful décor, our facilities, and of course our privileged location. As you said, some important connecting metro stations such as Gare de l'Est, Gare de Lyon or Gare du Nord are really close and it takes no longer than 15 minutes to get to these stations.We truly hope we will have a chance of welcoming you again soon.Kind regards,Mario

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Mario 於 2023年3月25日的回應
Dear guest,Thank you so much for taking the time to review our hotel. Les Deux Girafes team is glad to confirm we have met your expectations during your stay and we appreciate the scoring of your recent stay. We hope to see you again for a future stay in Paris. Sincerely,Mario

10/10 優異

Ian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
An oasis in the middle of Paris
Really enjoyable stay in a beautiful little spot. Perfect location for exploring the city. Room was really lovely with very comfortable bed and great shower. Loved the courtyard and the birds singing in the mornings.
於 2023 年 3 月住了 3 晚
Mario 於 2023年3月22日的回應
Dear Ian,Thank you so much for sharing about your time at our hotel. Les Deux Girafes team was thrilled to learn that you had such a good time with us. In particular, we are especially happy to read your compliments about our location and our courtyard. These are indeed two of our strongest points, since the hotel is placed right in the heart of the 11th district and even though our courtyard is devoid of noise or fuss of all sorts. Just like an oasis in the middle of such an active city, like you said.If there is anything we can help with regarding any future reservations with us, please do not hesitate to get in touch.Warmest regards,Mario

10/10 優異

Laurenz

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice hotel
於 2023 年 3 月住了 2 晚
Mario 於 2023年3月22日的回應
Dear Laurenz,Thank you for taking the time to review our hotel and for your 5/5 rating. Our team is glad to confirm we have met your expectations during your stay at Les Deux Girafes. I look forward to the pleasure of welcoming you again to Les Deux Girafes in the near future.Kind regards,Mario

10/10 優異

Matthew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Paris awesome hotel
Excellent hotel and service. Mario at the front desk and Joe at the bar area were awesome, the rooms were updated and great. No shower just a tub. Great location 700 ft to the metro. Keep your belongings close, pickpocket attempts.
於 2023 年 3 月住了 2 晚
Mario 於 2023年3月22日的回應
Dear Matthew,We are much flattered to receive such comment, thank you very much! It was an immense pleasure to welcome you and your wife during your stay in Paris, and it’s great to read you enjoyed so much your stay and our location in the 11th district. I certainly won't miss to pass on your gratitude to Jules, and I know the team will be as touched as I am to see their hard work and genuine hospitality were acknowledged.We look forward to welcoming you soon for your new trip to Paris.Best regards,Mario

10/10 優異

Victoria

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Mario 於 2023年3月19日的回應
Dear Victoria,Thank you for your 10/10 rating. Les Deux Girafes team was thrilled to read that you had such a good time with us. Our hotel prides itself with the great service our team delivers and to hear you have received this service was excellent.Looking forward to welcoming you in the future,Mario

10/10 優異

Diana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2023 年 3 月住了 4 晚
Mario 於 2023年3月16日的回應
Dear Diana,Thanks for sharing about your time at our hotel. We are glad to know you had an overall enjoyable stay with us and that you appreciated our housekeeping's endeavors.We hope to see you again for a future stay in Paris. Kindest regards,Mario

10/10 優異

Sebastian Enrique (London)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 2 晚
Mario 於 2023年3月29日的回應
Querido Sebastián,Muchísimas gracias por tomarse el tiempo de valorar nuestro establecimiento y por su generosa puntuación. Todo el equipo de Les Deux Girafes está encantado de saber que ha disfrutado de su estancia y de que nuestro servicio estuvo al nivel de sus expectativas. No dude en contactarnos personalmente la próxima vez que desee volver a París. Estaremos encantados de tratar su reserva.Le enviamos un cariñoso salud, con la esperanza de poder volver a acogerle muy pronto.Mario

10/10 優異

Ralph

商務旅客
讚好:職員與服務、設施服務和住宿狀況
Great hotel and lovely staff
於 2023 年 3 月住了 2 晚
Mario 於 2023年3月8日的回應
Dear Ralph,Thank you so much for your kind review. We are glad to hear we met your expectatons at Les Deux Girafes. Thank you for your compliments about service: our team strives daily to bring our guests the best experience possible and we are happy to have satisfied you.We hope to see you again for a future stay in Paris. Kindest regards,Mario

10/10 優異

André

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt hotel med fin beliggenhed men dårlig kaffe
Meget fint ophold og dejligt, veldesignet hotel. Det eneste jeg ikke var helt tilfreds med var udvalget til morgenmad og den ret kedelige kaffemaskine. Det kan godt lyde lidt nærigt, men på den slags hotel til det pris havde jeg forventet lidt mere - i det mindste bedre kaffe.
於 2023 年 2 月住了 1 晚
Mario 於 2023年3月8日的回應
Dear André,Thanks for sharing about your time at our hotel. Our team is glad to hear that you have had a great stay at Les Deux Girafes and that we have met in general your expectations. We are sorry however we missed the mark with our breakfast offer. Thank you for highlighting it since your opinion will help us address the issue and innovate our products.We hope to welcome you again very soon again so we can treat you to the excellent hospitality we are known for!Sincerely,Mario

10/10 優異

Frederic

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Belle chambre pour 3 personnes au calme (un lit double et un lit simple). Parfait pour un weekend sur Paris.
於 2023 年 2 月住了 2 晚
Mario 於 2023年2月6日的回應
Cher Frederic, Merci d'avoir pris le temps de commenter votre séjour aux Deux Girafes. Nous sommes heureux d'apprendre que celui-ci a été excellent et que vous recommanderiez notre hôtel à d'autres touristes. Nous espérons vous retrouver lors de votre prochaine venue à Paris.Bien cordialement,Mario

10/10 優異

Nicholas

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great little hotel with very modern fitout
於 2023 年 2 月住了 1 晚
Mario 於 2023年2月6日的回應
Dear Nicholas,Thank you so much for your kind review. We are glad to know you had an overall enjoyable stay with us and that you loved our industrial style.We hope to welcome you again very soon.Sincerely,Mario