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巴蒂尼奧勒 17 號美居酒店的評價

4 out of 5
巴蒂尼奧勒 17 號美居酒店
118 Rue De Tocqueville, Paris, Paris

評價

8.8

優異

10 分評分，優異；162 則評價中有 95 則" "
8 分評分，不錯；162 則評價中有 47 則" "
6 分評分，一般；162 則評價中有 7 則" "
4 分評分，欠佳；162 則評價中有 7 則" "
2 分評分，很差；162 則評價中有 6 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Marlin

讚好：整潔度、職員與服務和住宿狀況
I like the size of the room. Staff was friendly. All transportation was walking distance which made it convenient for seeing the sites.
於 2024 年 3 月住了 4 晚
MP17B 於 2024年3月30日的回應
Dear Marlin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 優異

nik

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was very clean with comfy beds Staff were very positive and helpful - always happy to assist Wifi is free and works very well If youre happy to uber/taxi/bus very good, close to the Arc and the Eiffel tower Only put 4* for location as the metro is amazing but isnt anywhere near here. So ubers were always used for our first trip out. Only 13/15 euros time dependant to the tower.
於 2024 年 2 月住了 2 晚
MP17B 於 2024年2月23日的回應
Dear Nik, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

2/10 很差

stephanie

於 2024 年 1 月住了 2 晚
MP17B 於 2024年1月30日的回應
Bonjour Mme Carrion,Je viens de prendre connaissance de votre commentaire "Horrible" suite à votre séjour au Mercure Paris 17 Batignolles en chambre 408.J'ai besoin d'en savoir plus car nous avons pris le soin de vous surclasser de chambre "Supérieure" à une chambre "Privilège", nous avons gardé vos bagages après votre départ, donc d'ou vient votre mécontentement.Bien à vousOlivier QuintinDirecteur

10/10 優異

Franck

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
MP17B 於 2023年11月1日的回應
Cher Franck,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

8/10 不錯

Nicole

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Die Umgebung ist spitze, gute Gegend, tolle Restaurants fußläufig. Absolut empfehlenswert.
於 2023 年 10 月住了 3 晚
MP17B 於 2023年10月31日的回應
Dear Nicole,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

8/10 不錯

Alison

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Well located with plenty of transport options to allow exploration further afield. Quiet room as requested. Good shower. Nice lobby area. Great restaurant across the road and bakery next door. Hotel feels new on first impression but unfortunately is showing clear signs of wear, particularly with upholstery and soft furnishings. Not much storage for clothing. Would stay again in the area but hotel feels pricey for condition/amenities/location.
MP17B 於 2023年10月31日的回應
Dear Alison,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

8/10 不錯

LUZ ELENA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Buena opción de hospedaje, muy limpio y renovado. Hay estaciones de Metro cercanas.
於 2023 年 8 月住了 1 晚
MP17B 於 2023年9月1日的回應
Estimada ELENA LUZ,Le agradecemos enormemente sus comentarios en relación a su estancia en Hôtel Mercure Paris 17 Batignolles. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Olivier QuintinGeneral Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
MP17B 於 2023年8月7日的回應
Dear Guest,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 優異

Janice

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient for a short stay in Paris. Nice, neat room and lovely bathrooms
於 2023 年 7 月住了 1 晚
MP17B 於 2023年8月5日的回應
Dear Janice,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

4/10 欠佳

Gaelle

於 2023 年 7 月住了 2 晚
MP17B 於 2023年8月5日的回應
Bonjour,Merci pour votre note sans commentaire.CdtOlivier QuintinDirecteur

4/10 欠佳

Ana C.

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel maintenance and cleaning
Location is fine, I stayed at these hotel around five years ago and it was a nice place it was new. Today I was in 2 different rooms a simple one for 1 night and a bigger one for the rest of my trip. The hotel rooms both had the rug dirty, a lot of dust in different areas specially in the upper side where the mini bar is located. Bathroom one off them was even cracks in the floor panel shower didn’t work correctly due to sediments blocking the flow. Fire alarm sounded one day at 4 am and they didn’t have explanation we evacuated it smelled at something burning in the lobby they said everything under control false alarm. Not all the reception personnel is nice and speak English or Spanish. The ladies in front desk are nice but there’s a gentleman he shouldn’t work in the hotel business. For the problems in my room what they gave me was 2 complementary beverages wich didn’t use what I wanted was for them to clean the room or change to a cleaner one. Definitely not recommending these hotel.
於 2023 年 7 月住了 4 晚
Etienne Képéklian Directeur d'exploitation 於 2023年7月21日的回應
Dear Ana, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 不錯

Eva

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Etienne Képéklian 於 2023年7月21日的回應
Dear Eva,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Egon

於 2023 年 7 月住了 2 晚
Etienne Képéklian 於 2023年7月21日的回應
Dear Egon,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 優異

Dorin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean room, balcony with table and chairs. Close to public transportation. Several dining options across the street.
於 2023 年 6 月住了 7 晚
MP17B 於 2023年6月21日的回應
Dear Dorin,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

10/10 優異

Sandrine

於 2023 年 5 月住了 1 晚
MP17B 於 2023年5月31日的回應
Chère Sandrine, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 優異

Marie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hadde et fantastisk opphold her! Rolig og fint sted, med hyggelig betjening. for cafe og restaurant kun et stein kast unna. Anbefales!
於 2023 年 4 月住了 3 晚
MP17B 於 2023年5月5日的回應
Dear Marie,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Olivier QuintinGeneral Manager

6/10 一般

Jacob

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I left a small empty woven hand made bag out. Sentimental value & it disappeared😢. The room was not supposed to be touched.
於 2023 年 5 月住了 1 晚
MP17B 於 2023年5月4日的回應
Dear Jacob,Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Olivier QuintinGeneral Manager

2/10 很差

Frederic

於 2023 年 3 月住了 2 晚
MP17B 於 2023年3月15日的回應
Mme Robinson,Je découvre avec stupéfaction votre évaluation.Vous n'avez pas séjourné à l'hôtel les nuits du samedi 11 et dimanche 12 mars 2023, idem Mme Fournier. Vous aviez réservé mais vous ne vous êtes pas présenté à l'hôtel.Je ne comprends donc pas comment vous pouvez rédiger un commentaire alors que vous n'avez pas vécu d'expérience chez nous !!!CordialementOlivier QuintinDirecteur

10/10 優異

AHMAD

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Price with location 👍
MP17B 於 2023年1月8日的回應
Dear AHMAD,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

8/10 不錯

Mart

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Net hotel op een rustige locatie. Kamers zijn modern ingericht en ruim zat. De nabij gelegen parkeergarage is ook erg goed. Personeel achter de receptie was behoorlijk ongeïnteresseerd.
MP17B 於 2023年1月5日的回應
Geachte Mart,Wij stellen uw opmerkingen over uw verblijf in Hôtel Mercure Paris 17 Batignolles erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen.Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening.Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige.Hoogachtend,Olivier QuintinGeneral Manager

10/10 優異

Franck

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
MP17B 於 2022年12月17日的回應
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 優異

Marc

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel à conseiller
Rien à dire hôtel parfait avec un bon emplacement
於 2022 年 11 月住了 3 晚
MP17B 於 2022年11月29日的回應
Bonjour Marc,Merci pour votre commentaire.Très belle journée à vous.Au plaisir de vous accueillir de nouveau prochainement.CordialementOlivier QUintinDirecteur

10/10 優異

Angela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great decor. Fun bar and lounging areas. Rooms comfortable.
MP17B 於 2022年11月9日的回應
Dear Angela,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 優異

Franck

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
MP17B 於 2022年10月21日的回應
Cher Franck, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 優異

Shane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, we had a lovely stay! The reception staff were friendly and helpful. Positives- lovely area, Great hotel and good restaurants, safe neighbourhood feel, reasonable sized rooms. Negatives- Rooms were a bit dusty eg air vents/open surfaces, slight walk to nearest metro. Would recommend!
於 2022 年 10 月住了 2 晚
MP17B 於 2022年10月12日的回應
Dear Shane,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 優異

ghazi I. (Scottsdale)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 7 晚

10/10 優異

Sandrine

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bel hôtel
Emplacement idéal, accueil excellent, établissement propre. Parfait
於 2022 年 9 月住了 2 晚
MP17B 於 2022年9月26日的回應
Chère Sandrine,Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

10/10 優異

Olivia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
於 2022 年 9 月住了 3 晚
MP17B 於 2022年9月8日的回應
Dear Olivia,We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 優異

Bruce

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

8/10 不錯

DUCHEMIN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚
MP17B 於 2022年8月4日的回應
Cher Mr Duchemin, Merci pour votre évaluation. Au plaisir de vous accueillir de nouveau prochainement. Olivier Quintin Directeur

2/10 很差

Siphiwe

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No housekeeping but tea coffee refilled!!
We checked in on Friday and went exploring the city on Saturday only to come back to a dirty room, towels and the food tray from the previous night's room service. But atleast we had tea and coffee refilled. Front desk told us they cannot assist because there was noone from housekeeping even though there should be someone there untill 22h00. On top of that, there was no manager on duty either. After multiple calls to the frontdesk, we finally got 2 clean towels. We called for late checkout at 13h00 on sunday, and 12h30 we were called to checkout. The manger processed our checkout and we took the opportunity to explain the ordeal and all she could say way im sorry and i can only offer you a discount. The point is when we raise issues, we are not necessary looking for discounts but this is how it was treated. The point is we will never stay there again, so a discount is useless
於 2022 年 7 月住了 2 晚
MP17B 於 2022年8月1日的回應
Dear Siphiwe, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manger

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Værelset var lidt småt, men rigtig fin, nyt og rent. Mit værelse havde en lille fin altan, hvor eftermiddagsolen kunne nydes - stort plus. Rimelig simpel, men rigtig god morgenbuffet
於 2022 年 7 月住了 2 晚
Etienne Képéklian Directeur d'exploitation 於 2022年7月25日的回應
Dear, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etienne Képéklian Directeur d'exploitation

4/10 欠佳

Susan

家人同遊
不滿：職員與服務
Good quality hotel let down by poor housekeeping
We booked a twin room but it was made up as a double. We had to wait for it to be made up as a twin when all we wanted to do was rest after a hot day of walking. The toiletries had already been used, the bin had not been emptied after previous guests and the mini bar had not been replenished. We were moved to another twin room eventually. On our second day our room was not made up. A good quality hotel let down by poor house-keeping and slack management.
於 2022 年 7 月住了 2 晚
Etienne Képéklian Directeur d'exploitation 於 2022年7月25日的回應
Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Etienne Képéklian Directeur d'exploitation

8/10 不錯

Fabian

於 2022 年 7 月住了 1 晚
MP17B 於 2022年7月6日的回應
Cher Fabian, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Paris 17 Batignolles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Olivier Quintin Directeur

4/10 欠佳

Georgina

多人同遊
讚好：設施服務和住宿狀況
My room wasn't clean on time. I wait until 5:00 pm to be cleaned.
於 2022 年 6 月住了 1 晚
MP17B 於 2022年7月3日的回應
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris 17 Batignolles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Quintin General Manager

10/10 優異

Kevin

讚好：整潔度、住宿狀況和客房舒適度
Good place a little out of the action.
Good place a little far from everything
於 2022 年 6 月住了 4 晚
MP17B 於 2022年6月22日的回應
Dear Kevin, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 優異

Huan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice room with balcony.
於 2022 年 6 月住了 3 晚
MP17B 於 2022年6月16日的回應
We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 優異

Werner

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Angenehmer Aufenthalt
Ruhige Zimmer mit Nespresso Maschine. Kein Föhn! Reichhaltiges Frühstück. Nettes Team.
於 2022 年 5 月住了 5 晚
MP17B 於 2022年6月10日的回應
Thanks a lot Best Regards Olivier QUintin General Manager

10/10 優異

Werner

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Neues Hotel mit ambitioniertem Team
於 2022 年 6 月住了 3 晚
MP17B 於 2022年6月9日的回應
Thanks a lot Best Regards Olivier Quintin General Manager

10/10 優異

Marc

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Assurément un des meilleurs hôtels de sa gamme!
Superbe endroit pour se loger! Presque parfait sur toute la ligne. J'y suis resté 14 jours début Mai 2022. Un des meilleurs endroits où j'ai logé ces dernières années pour le travail.
於 2022 年 4 月住了 14 晚
MP17B 於 2022年6月10日的回應
Cher Mr Leblanc, Mille mercis pour votre commentaire suite à votre long séjour au Mercure Paris 17 Batignolles. Je vais le partager avec mon équipe avec grand plaisir. Je suis ravi que l'ambiance, le design et la qualité des prestations correspondent à vos attentes. A bientôt Bon week-end Olivier Quintin Directeur

10/10 優異

Gudrun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚
MP17B 於 2022年5月19日的回應
Dear Gudrun, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

10/10 優異

Ali

讚好：整潔度、設施服務和住宿狀況
於 2022 年 4 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 6 晚
MP17B 於 2022年4月10日的回應
Merci Anonymous A bientôt Olivier Quintin Directeur

6/10 一般

Christian

多人同遊
不滿：整潔度和職員與服務
Unfriendly staff’smembers
One of the moet unfriendly staff i v met , rooms were left half clean with dirty sheets, Music was played very loudly at 5 am . So not just worth the money they ask for a night. I do travel à lot and stayed mostly in 4 ster hotels, but i wont consider this as one of those.
於 2022 年 3 月住了 3 晚
MP17B 於 2022年4月7日的回應
Thank you for taking the time to write to us following your stay at Hotel Mercure Paris 17 Batignolles. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologies. Mercure hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. Looking forward to welcoming you soon, we ask you to believe in the expression of our best feelings. Olivier Quintin General Manager

8/10 不錯

Giorgos

Από καθαριότητα αρκετά καλά κ σαν τμ το δωμάτιο,από τοποθεσία όμως όχι κ τόσο καλά τα πράγματα μπέρδεμα είναι μακριά από μέτρο κ από της βασικές γραμμές μετρό .αν ξαναπήγαινα θα επέλεγα να μείνω κοντά στο σταθμό όπερα η graniolla κοντά στον Αφελ ταουερ γενικά είναι ακριβά τα ταξί κ ΜΜΜ οπότε θυμηθείτε να πάρετε κάρτα απεριόριστων κ να εμπεριέχει κ την γραμμή Β του αεροδρομίου καθώς κ την κόκκινη για disney.σε σταθμούς που ενώνονται με κόκκινη Α κ μπλε Β.δεν έχει κοντά μάρκετ μόνο μίνι μάρκετ .
於 2022 年 3 月住了 3 晚
MP17B 於 2022年3月30日的回應
Σας ευχαριστούμε για τα σχόλιά σας μετά τη διαμονή σας στο Hotel Mercure Paris 17 Batignolles. Με μεγάλη χαρά λαμβάνουμε τα κομπλιμέντα σας. Επίσης, δεν θα παραλείψουμε να μοιραστούμε την εκτίμησή σας με όλη την ομάδα μας. Η ικανοποίησή σας είναι η καλύτερη ανταμοιβή για το προσωπικό μας που εργάζεται καθημερινά για να σας προσφέρει άψογη εξυπηρέτηση. Ανυπομονώντας να σας καλωσορίσουμε ξανά, σας ζητάμε να πιστέψετε στην έκφραση των καλύτερων συναισθημάτων μας. Olivier Quintin General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 4 晚
MP17B 於 2022年3月19日的回應
Merci pour votre évaluation suite à votre séjour au Mercure Paris 17 Batignolles A bientôt Cordialement Olivier Quintin Directeur

10/10 優異

PALOMA

於 2021 年 12 月住了 3 晚
MP17B 於 2022年1月8日的回應
Chère Paloma Merci pour votre évaluation suite à votre séjour au Mercure Paris 17 batignolles Très belle année a vous Cordialement Olivier Quintin Directeur

6/10 一般

真實旅客

家人同遊
讚好：整潔度和住宿狀況
Adequate for short stays
Rooms are small but functional. No toiletries provided, and only one bottle of water for 2 people. Room was nice but the amenities/service provided felt more like a budget hotel. Service was adequate, although it varies depending on the individual. Hotel was not well connected by public transport / quite far away from main tourist sites.
於 2021 年 12 月住了 4 晚
MP17B 於 2022年1月4日的回應
Thank you for your comments following your stay at Hôtel Mercure Paris 17 Batignolles. As we look forward to welcoming you again, please believe, Sir, in the expression of our best feelings. Olivier Quintin General Manager

10/10 優異

Franck

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 2 晚
MP17B 於 2021年12月18日的回應
Cher Franck Merci pour vos encouragements A bientôt Bon week-end Olivier Quintin Directeur

10/10 優異

Magnus Robdrup

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 7 晚
MP17B 於 2021年11月29日的回應
Cher Magnus, Merci A bientôt avec grand plaisir Cordialement Olivier Quintin Directeur