Dear Chun Chieh, Thank you very much for taking your time and sharing your experience with us. We are very pleased that you enjoyed your stay at our hotel. Looking forward to welcoming you again at our premises. Regards,

Dear Guest, Thank you very much for sharing your feedback. Although it would be nice if you could write us a personal message with your name, so we can check in which room you have stayed. It's pity that you didn't mention during your stay, we could've changed your room or find a solution. Even though our rooms are not that big but still the average size in Paris. Next time please feel free to bring any remarks at the front desk during your stay so we can enjoy your stay and we can make your stay more comfortable. Unfortunately, writing after your stay a bad review is not really gonna help neither you as a guest nor us as a hotel. Hope to welcome you again.

尊敬的客戶， 感謝您選擇我們的酒店，我們很高興您喜歡我們的位置和附近地區。 我們期待著歡迎您回到我們的酒店。 親切

Dear Guest, Thank you for sharing your experience with us. We are glad you liked your stay at Hotel Opera Maintenon. Hope to welcome you again. Kind regards, Ariuna

Dear Christian,Thank you very much for sharing your experience. We are glad you liked your stay. For the TV indeed we have only french channels at the moment. We are sorry that you were annoyed for leaving the key. Actually, we do it for security reason for every guest, as you have noticed we have very heavy key holder with hotel logo etc. It's not practical to carry for you and easy to loose it. Hope you enjoyed our city of lights. Kind regards

Dear Colleen,We appreciate your time for giving us a feedback.Hope you enjoyed our city.Looking forward to welcoming you again.Kind regards

Dear Laila,We are very sorry for the incident happened at your arrival. Our front desk is open 24 hours and somebody is there all the time. It could happen that the person can be absent for 1-5 min for personal needs or a guest can ask a service in the room. Maybe a guest had called the front desk personnel and asked for some service. Otherwise, our front desk personnel doesn't move from the place. We close the door for the safety reasons. We are sorry for your experience, our location very central next to Louvre Museum and Opera Garnier and very safe and good area. Hope you enjoyed Paris. Kind regards

Dear Lea,Thank you for your feedback. We are happy you liked our location and our staff. Indeed, our elevator is located one floor up as in many old Parisian buildings. Our hotel is located in the old historical XVII-XVIII century building. The air condition is on the heating mode, so if you want to use it in a cooling mode, then it wouldn't work at the moment the weather is not warm. We have a central heating system during the winter and during the summer central cooling system as well. We are sorry indeed you can use in two mode cooling and warming at the same time. Hope you have enjoyed our city of lights.Kind regards,

Dear Jonathan,We appreciate your time for sharing your experience with us. Indeed, our hotel is located like many Parisian old buildings, the elevator is often very small. We hope you enjoyed our city of lights.Looking forward to greeting you again.Kind regards

Dear Gwen,Thank you very much for sharing your experience with everybody. We are glad that you liked our location and our staff. Indeed, we are in the process of refurbishing some furniture in certain rooms step by step. Most of our bathroom doors are sliding doors in order to save some space. Probably, that's what you mean by not stay closed. The cleanliness is our priority and we do our best to keep our rooms clean. Hope to see you again in our property.Kind regards

Dear Henri,Thank you very much for sharing your feedback with us. We appreciate your time. Looking forward to welcoming you again.Kind regards

Dear Lise,Thank you very much for sharing your experience with us. We are glad you liked our hotel. Looking forward to greeting you again in our hotel.Kind regards,

Dear Katsumi San, We appreciate your time for sharing your experience.Looking forward to welcoming you again.Kind regards

Estimado Marcelo,Gracias por tus comentarios. La información sobre nuestro ascensor está en la web hotel.com, que parte desde el primer piso y no desde la planta baja. De hecho, no contamos con personal especial para el transporte de equipaje. Pero, si tienes equipaje pesado, siempre puedes pedir ayuda en recepción con tu equipaje y nuestra recepcionista te ayudará.Espero que hayas disfrutado tu estadía en la ciudad de las luces.Atentamente

Dear Jaesung,Thank you very much for sharing your feedback with us. We appreciate your time. Hope you had a nice stay in the city of light. Looking forward to greeting you again.Kind regards

Cher Marc,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous avez apprécié notre établissement.Bien cordialement.

Chère Sonia,Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous avez apprécié notre hotel. Au plaisir de vous accueillir une prochaine fois. Bien cordialement.

親愛なるゆかりさんへご経験を共有していただき、誠にありがとうございます。 当ホテルでのご滞在をお楽しみいただけたこと、またフロントデスクに特にお褒めの言葉を賜り、大変嬉しく存じます。また当ホテルでお会いできることを楽しみにしております。敬具、ホテル オペラ マントノン

Dear guest, Thank you so much for this nice review. Looking forward to welcoming you next time!

Dear Guest,Thank you for sharing your feedback. Hope to welcome you again at our hotel.Regards,

Dear Carol, We appreciate your time for sharing your experience. We hope to see you again at the Hotel Opera Maintenon.Kind regards,

Dear Courtney,Thank you for sharing your experience with us. We are very pleased that you enjoyed your stay. Hope to welcome you again at our premises.

Dear Madam,We are disappointed to hear from you now that you had this serious problem without informing our front desk.By the way, the hotel is fully booked and if there were any bed bugs, you won't be the only one to complain..For the elevator, it's written on every description on every website that it start from the first floor. You write this comments anonymous, so we can't do anything more.. Feel free to contact us by email to let us know more informations.Best regards

Dear Mr. Abhidipta, Thank you very much for sharing your experience with us. We are glad you liked our staff and our location.Looking forward to greeting you again. Yours sincerely,

Dear Judith, Thank you very much for sharing your experience with us. Looking forward to greeting you again at our premises.Regards,

Dear Ian, Thank you very much for sharing your experience with us. We are glad that our staff was very helpful during your stay. We hope to see you again at Hotel Opera Maintenon. Kind regards,

Dear Natalie, Thank you very much for sharing your experience with us. We are very pleased that you enjoyed our location, our facilities. We hope to welcome you again at our property.Kind regards,

Dear Steven, Thank you very much for sharing your experience with us. We are glad you liked our location and our service. Maybe you have stayed in one of rooms which is not upgraded. We are going to upgrade soon. Hope to welcome you again in one of our upgraded rooms next time. Kind regards

Dear Peter,Thank you for your feedback. Looking forward to welcoming you again.Regards,

Cher Julien, Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous avez apprécié notre hotel. Au plaisir de vous accueillir une nouvelle fois.Bien cordialement.

Dear Kenichi San, Thank you for sharing your feedback with everybody.Looking forward to greeting you again at the Hotel Opera Maintenon. Regards,

Querida Ali,Gracias por compartir su experiencia con nosotros. Estamos encantados de que haya disfrutado de nuestro hotel.Con el placer de darle la bienvenida una vez más.Muy cordialmente.

Dear Rosene, Thank you very much for sharing your experience with us. We are very pleased that you enjoyed our hotel. We understand the elevator starting one floor up could be a hassle to bring heavy suitcases. Just for your information, in many old Parisian buildings, there is no elevator at all, meaning all the way by stairs. It can be really frustrating. We are happy that you enjoyed your stay still. Hope to see you again. Kind regards,

Dear Jordan,We appreciate your time for sharing your experience. We are happy you liked our hotel, our staff, our rooms. For the breakfast, we serve typical french breakfast. There are many possibilities in the neighborhood, if you are looking something particular for breakfast. Hope to see you again at our premises. Regards,

Dear Amber, We appreciate your time for sharing your experience with us. We are glad you liked our hotel, the front desk. For the gluten free breakfast, we do arrange a gluten free breakfast. We serve gluten free bread, cookies, drinks. Maybe there was a misunderstanding about the gluten free breakfast. We are very surprised by your comments about scratching in the walls... It's pity that you didn't bring the issue to the front desk. Our front desk is open 24 hours, next time do not hesitate to ask the front desk. Hope to welcome you again.

Dear Guest,Thank you for your feedback. Hope to welcome you again at our premises.Regards,

Dear Patricia, We appreciate your time for sharing your experience. Our elevator starts from the 1st floor not from ground floor. We have a room with a disabled access on the ground floor. We have checked and you have booked a standard room and not a room with handicapped access. We are sorry if there was a misunderstanding about the handicapped access. We advise you to book a special room with handicapped access which is on the ground floor. Hope to welcome you again.Kind regards,

Chère Isabelle, Nous vous remercions d'avoir partagé votre commentaire. Nous serons ravis de vous accueillir de nouveau dans notre hotel. Bien cordialement.

Dear Judith, Thank you very much for sharing your experience with everybody. We are very pleased to see you at our hotel. Looking forward to welcoming you again. Kind regards,

Cher Felix Leonard, Nous vous remercions d'avoir partagé votre expérience avec nous. Nous sommes ravis que vous avez bien apprécié notre emplacement et notre personnel. Au plaisir de vous accueillir de nouveau. Bien cordialement.

Dear Eric, Thank you for your feedback. Our central location is indeed very convenient for visiting Paris either by foot or by public transportation. We do update our rooms periodically. Our staff is present 24hours in order to make everyguest's stay as comfortable as possible. We do have a safe at the front desk. We ask to leave the key for many reasons, first of all it's very heavy to carry second of all for the safety reason. As our front desk is open 24hours, there is no worries about loosing your key. Kind regards,

Dear Katrine, Thank you very much for sharing your experience with us. We are very pleased you liked our property including our breakfast. We hope to welcome you again at our premises. Kind regards,

Dear Kelly, Thank you for your time for sharing your experience with us. We are very pleased to hear that you enjoyed your stay at our hotel. Hope to welcome you again. Regards,

Dear Joanne, Thank you very much for sharing your experience with us. We are happy you liked our location and our neighborhood. We hope to welcome you again.

Dear Michael, Thank you for sharing your experience with us. Regards,