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瑪德蓮皇家 SPA 酒店的評價

4 out of 5
瑪德蓮皇家 SPA 酒店
29, rue de l'Arcade, Paris, Paris

評價

9.0

卓越

10 分評分，優異；747 則評價中有 441 則" "
8 分評分，不錯；747 則評價中有 239 則" "
6 分評分，一般；747 則評價中有 40 則" "
4 分評分，欠佳；747 則評價中有 17 則" "
2 分評分，很差；747 則評價中有 10 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Mei Chi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay
We enjoyed our stay so much! Nice room and excellent service! Merci =)
於 2023 年 3 月住了 2 晚
Pamela SEGURA HUAYANAY 於 2023年4月2日的回應
Dear Mei Chi, Thank you so much for this amazing review ! We cannot wait to have you back at the Hotel & Spa Royal Madeleine soon ! Kind Regards, Pamela SEGURA HUAYANAYGuest Relation Manager

10/10 優異

si yuan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Enzo 於 2019年12月17日的回應
Merci beaucoup pour votre commentaire. Nous le partagerons a nos équipes. Merci à vous Cordialement

10/10 優異

si yuan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很漂亮很舒服的一間新酒店
於 2019 年 12 月住了 5 晚
Hotel Royal Madeleine 於 2019年12月19日的回應
Thank you very much for choosing the Royal Madeleine Hotel. See you soon!

10/10 優異

Gloria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
地點方便，行去春天百貨5分鐘內到，員工helpful ,值得推介，我們住的房間在6樓，有一個又大又舒適嘅露台
於 2019 年 10 月住了 5 晚
sasha 於 2019年11月2日的回應
Dear Gloria, Thank you so much for your feedback- we will let our team know! We are so pleased you enjoyed your stay here with us and hope to see you again. Sasha, Reception

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 12 月住了 3 晚
Claire 於 2018年12月11日的回應
Thank you for sharing your mark with us. Best regards

10/10 優異

MingYi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and great service
服務人員很客氣，雖然有些小問題，但都會很積極處理，早餐很美味，飯店的泳池有點小，地點是最佳優勢。
於 2018 年 10 月住了 3 晚
Claire 於 2018年10月16日的回應
Thank you for sharing your experience and feeling with us. This is a pleasure to welcome you at the hotel.

10/10 優異

fan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 4 晚
Claire 於 2018年8月15日的回應
Thank you !!

8/10 不錯

HO PANG

讚好：整潔度、職員與服務和客房舒適度
Nice hotel close to everything
I was stay 7 nights. The staff were exceptionally helpful and welcoming. Close to metro and sights. Great location.

8/10 不錯

Shouqing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Location
Colombe Guellerin 於 2016年6月18日的回應
Dear Shouqing , Thank you for taking the time to share your impressions about your stay at Royal Madeleine, thanks to your comments we include your feedback in order to improve our quality of service and hospitality. The location of our hotel is actually one of its strengths, close to shops, many monuments and museums and public transport facitlites (metro, RER) We hope to welcome you again in our hotel during a future visiting our capital, sincerely, Royal Madeleine

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is a good hotel. very close to shopping area and metro station. It's very convenient to us.
The Royal Madeleine Team 於 2016年2月22日的回應
Dear Client, we thank you for taking the time to write nice comments about your stay with us. We look forward to welcoming you again for your next visit in our beautiful city. Best Regards.

8/10 不錯

hong (大连)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店服务很好，卫生非常干净，早餐很好
Colombe Guellerin 於 2016年3月19日的回應
Dear Hong, we thank you for your nice comments about our Hotel. We look forward to welcoming you again for your next visit in Paris. Warm Regards. The Royal Madeleine Team

8/10 不錯

Yi Ming (Taiwan)

讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
I would like to come again.nice hotel.
飯店位置 櫃檯服務很好。走路很多地方遊玩。房間比起一般巴黎飯店算大了。飯店電梯一次最多容兩人，並不是很方便 尤其帶著行李。我朋友住房每天都放一兩瓶水（或免費氣泡水），我的房間都沒有水。感覺不是很公平。
Colombe Guellerin 於 2016年3月19日的回應
Dear Yi Ming, we thank you for your lovely comments about your stay with us. We would like to present you our apologies for the bottle of water, we provide every day to our Guest. Concerning our elevator is typically Parisian. We hope to have the pleasure to welcome you again with us for your next visit in Paris. Warm Regards, The Royal Madeleine Team.

8/10 不錯

LILI (China，Dalian)

讚好：整潔度
No flexibility on check in
地理位置优越，到各景点步行10分钟左右……房间小，早晨到达的，staff说争取1点让我们check in，1点多折返酒店仍被告知房间没准备好，让3点以后....
Colombe Guellerin 於 2016年1月30日的回應
Dear Lili, thank you for taking the time to write comments about your stay with us. We would like to apologise about the late checkin, however we would like to inform you that our checkin time is at 03.00pm, and when we do have availability we propose to our client a room. We hope to have the pleasure to welcome you again with us. Warm Regards

8/10 不錯

Ting Yan

讚好：整潔度和職員與服務

10/10 優異

Tao

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
巴黎市中心的酒店
位置很好，就在巴黎第八区的市中心，靠近地铁站，来回机场也很方便。酒店服务很不错。

6/10 一般

Lea

讚好：整潔度
不滿：職員與服務
Just like other people mentioned, the room is small but clean. The location isn't easy to find, but pretty close to Lafayette and Printemps. If you want to do some shopping, it will be a good choice to stay here. However, they need to pay much more attention on details. We booked a double, but they offered only one small bottle of water. As for the tea and coffee, they offered 1 black tea bag, 2 English breakfast tea, 1 coffee. I think they forgot to refill the tea bags snd water. I speak French with them but they always speak English with me. By the way, when they speak French with some natives, they are really much more friendly. I already paid on line, the day I checked in the man at the counter was fine. BUT, the next day when I checked out, I returned the key back and ready to go. The man came out from the counter and called me and asked me to stay with a bad manner of speaking. The way that the man looked at me, it seems that we are theives and don't wanna pay for the room. BUT WE ALREADY PAID!! He asked us for the credit card we told him we've paid on line. Then he said, "Oh, you paid by expedia. " And no more. It's the first day of our honey moon and he totally ruined it.

10/10 優異

Gloria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked their spa and the ability to book it for a block that only my friend and I had it to ourselves to relax after a long day. The staff were kind and responsive. Brought us welcome macrons and checked in on us.
於 2024 年 4 月住了 3 晚

10/10 優異

Martine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Pamela, Assistant Room Division Manager 於 2024年4月24日的回應
Dear Martine, I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us.We cannot wait to see you again next time you are visiting Paris ! Kind Regards,Pamela,Assistant Room Division Manager

8/10 不錯

harshavardhan

讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2024 年 4 月住了 4 晚
Pamela, Assistant Room Division Manager 於 2024年4月17日的回應
Dear Harshavardhan,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us.We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

10/10 優異

David

於 2024 年 3 月住了 2 晚
Pamela, Assistant Room Division Manager 於 2024年4月24日的回應
Dear David, I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us.We cannot wait to see you again next time you are visiting Paris ! Kind Regards,Pamela,Assistant Room Division Manager

10/10 優異

Christopher

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A fantastic stay. Will be back.
於 2024 年 3 月住了 5 晚
Pamela, Assistant Room Division Manager 於 2024年4月17日的回應
Dear Christopher, I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us.We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A very modern, clean and relaxing hotel. Rooms were nicely decorated and well kept. Bed was comfortable. Staff were polite and friendly. Would recommend to others and stay here again.
於 2024 年 2 月住了 3 晚
Pamela, Assistant Room Division Manager 於 2024年2月15日的回應
Dear Thomas,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us.We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

8/10 不錯

Bettina

於 2024 年 1 月住了 1 晚
Nina 於 2024年1月30日的回應
Chère Bettina, Je vous remercie de partager votre expérience à l'Hôtel & Spa Royal Madeleine. Je suis ravie de lire que vous avez apprécié votre séjour dans notre établissement. Nous espérons vous revoir très prochainement. Bien à vous. Nina, la réception

10/10 優異

Clara

親子同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Clara,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us .We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

10/10 優異

Jennifer

於 2023 年 12 月住了 2 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Jennifer,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us .We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Beautiful hotel in a great central location in Paris yet on a quieter road with not too much traffic. Spa was a massive bonus for us. Only recommendation is to change the reservations to 30 mins and only allow one room at a time as ours was ruined by other guests who were jumping around the pool as apposed to relaxing.
於 2023 年 12 月住了 1 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Anonymous,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us .We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pour un séjour relaxant
spa superbe. emplacement excellent. personnel agreable. un peu de bruut dans la rue.
於 2023 年 12 月住了 3 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Anonymous,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us .We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

2/10 很差

Will

於 2023 年 12 月住了 4 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Will, First of all I would like to thank you for taking time to share your experience at the Hotel & Spa Royal Madeleine. Could you please send us an email explaining what happened. Kind Regards,Pamela, Assistant Room Division Manager

10/10 優異

Benjamin

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
Pamela, Assistant Room Division Manager 於 2023年12月18日的回應
Dear Benjamin, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

8/10 不錯

Shardei

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The overall experience was great especially for my first time. There was a little confusion between the languages but eventually worked out. I didn’t like that the television only went up to 20 you really couldnt hear anything while trying to watch movies and you heard neighbors more than you heard the television.
於 2023 年 12 月住了 4 晚
Pamela, Assistant Room Division Manager 於 2023年12月18日的回應
Dear Shardei, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us but I am very sorry regarding the problem your TV, I really hope that didn't affect your stay. We really hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

8/10 不錯

Zeynep Hümeyra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Pamela, Assistant Room Division Manager 於 2023年12月17日的回應
Dear Zeynep Humeyra, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is a hidden gem! Such a wonderful stay and the staff is more than helpful with everything! So willing to go above and beyond. The redo of the rooms is beautiful and the beds are the best I have ever found in Paris for the price.
於 2023 年 12 月住了 2 晚
Pamela, Assistant Room Division Manager 於 2023年12月17日的回應
Dear Debra, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us .We cannot wait to have back next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

6/10 一般

Vera

於 2023 年 12 月住了 3 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Vera,I would like to thank you very much for sharing your experience at the Hotel &Spa Royal Madeleine.I am happy to read that you enjoyed your stay with us .We cannot wait to see you again next time you are visiting Paris !Kind Regards,Pamela,Assistant Room Division Manager

4/10 欠佳

JULIE

於 2023 年 11 月住了 1 晚
Pamela, Assistant Room Division Manager 於 2024年1月21日的回應
Dear Julie, First of all I would like to thank you for taking time to share your experience at the Hotel & Spa Royal Madeleine. Could you please send us an email explaining what happened. Kind Regards,Pamela, Assistant Room Division Manager

10/10 優異

Marianne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Pamela, Assistant Accommodation Manager 於 2023年12月4日的回應
Dear Marianne, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

10/10 優異

Jacqueline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Estadia fantástica, funcionários extremamente simpático e solícitos. Instalações extremamente limpas, com acesso fácil a vários bistrôs e restaurantes; café da manhã bastante completo. Voltaria, com certeza.
於 2023 年 11 月住了 2 晚
Pamela, Assistant Accommodation Manager 於 2023年12月4日的回應
Dear Jacqueline,I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

10/10 優異

Felicia

於 2023 年 11 月住了 2 晚
Pamela, Assistant Accomodation Manager 於 2023年12月4日的回應
Dear Felicia, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

10/10 優異

Helene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, very kind & helpful staff, quiet area, in the centre.
於 2023 年 11 月住了 1 晚
Pamela, Assistant Room Division Manager 於 2023年11月20日的回應
Dear Helene, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

10/10 優異

Stephen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely friendly staff, great location and could ask for more.
於 2023 年 10 月住了 4 晚
Nina 於 2023年10月30日的回應
Dear Stephen, We are very happy to read that you enjoyed your stay.Thank you very much for your kind review and for sharing your experience. We hope to see you again soon. Kind regards, Nina

10/10 優異

Ana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 5 晚
Nina 於 2023年10月30日的回應
Dear Ana, Thank you for sharing your experience.We hope to see you again soon.Kind regards, Nina

10/10 優異

CHARLTON

讚好：整潔度、職員與服務和設施服務
Location
於 2023 年 9 月住了 1 晚
Nina 於 2023年10月30日的回應
Dear Charlton, Thank you for sharing you experience at the Royal Madeleine, we are happy that you liked your stay with us. We hope to see you again soon. Kind regards, Nina

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Pamela Assistant Room Division Manger 於 2023年10月25日的回應
Dear Guest, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

10/10 優異

Adam

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Pamela, Assistant Room Division Manager 於 2023年10月23日的回應
Dear Adam, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

8/10 不錯

Kamilla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dejligt hotel med god beliggenhed
Dejligt hotel med perfekt beliggenhed. Den første morgen var morgenmaden helt i top men som dagene gik blev udvalget mindre og mindre og der blev ikke rigtig fyldt op. Dejlig lille pool i spaen som vores børn brugt hver eftermiddag når de små ben ikke orkede at trave mere rundt i gaderne. Vil klart anbefale hotellet ☺️👍
於 2023 年 10 月住了 3 晚
Pamela, Assistant Room Division Manager 於 2023年10月23日的回應
Dear Kamilla, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Room Division Manager

8/10 不錯

NINA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay! The room was cozy and comfortable and CLEAN. It was a great location - we walked to cafes, shopping and even to the Louvre. Would definitely stay here again.
於 2023 年 10 月住了 4 晚
Pamela, Assistant Room Division Manager 於 2023年10月18日的回應
Dear Nina,I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela,Assistant Room Division Manager

10/10 優異

Chris

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Really good find. Lovely duplex room, brilliant breakfast and great location for exploring with good walks to Eiffel Tower and The Louvre Museum.
於 2023 年 10 月住了 2 晚
Pamela, Assistant Room Division Manager 於 2023年10月17日的回應
Dear Chris,I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris!Kind Regards, Pamela, Assistant Room Division Manager

8/10 不錯

Tanya

於 2023 年 10 月住了 5 晚
Raphaël 於 2023年11月3日的回應
Dear Tanya, Thank you for sharing your experience i hope that you enjoyed your stay and we hope to see you again soon.Kind regardsThe Hotel&Spa Royal Madeleine

10/10 優異

Segen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Pamela, Assistant Accomodation Manager 於 2023年10月15日的回應
Dear Segen,I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards,Pamela, Assistant Accomodation Manager

10/10 優異

Marc

讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bel hôtel, et services bien placé proche des grands magasins, c’est juste dommage que l’on ne puisse pas me proposer un service de Taxi pour Aeroport , autre qu’à des heures fixes 7 h ou 11h?
於 2023 年 10 月住了 2 晚
Pamela Adjointe Responsable Hébergement 於 2023年10月15日的回應
Cher Marc, Je vous remercie d'avoir partager votre expérience au sein de l'Hôtel & Spa . Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Nous proposons des transferts pour les différents aéroports à tout moment de la journée, pas seulement à 7h et 11h. Au plaisir de vous recevoir de nouveau lors de votre prochain séjour à Paris. Bien à vous. Pamela, Adjointe Responsable Hébergement

8/10 不錯

Antoine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay in downtown Paris
Nice, well located hotel in downtown paris. Good value. Nice pool and sauna.
於 2023 年 10 月住了 1 晚
Pamela, Assistant Accomodation Manager 於 2023年10月11日的回應
Dear Antoine, I would like to thank you very much for sharing your experience at the Hotel & Spa Royal Madeleine. I am happy to read that you enjoyed your stay with us . We hope to see you again next time you are visiting Paris! Kind Regards, Pamela, Assistant Accomodation Manager