可攜帶寵物

韋爾內酒店的評價

5 out of 5
韋爾內酒店
25 Rue Vernet, Paris, Paris

評價

8.8

優異

10 分評分,優異;232 則評價中有 141 則" "
8 分評分,不錯;232 則評價中有 64 則" "
6 分評分,一般;232 則評價中有 15 則" "
4 分評分,欠佳;232 則評價中有 2 則" "
2 分評分,很差;232 則評價中有 10 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.8/10 

環保程度

評價

10/10 優異

YULIANG

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Hsiao-Ping

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒
客房/飯店清潔度 優 服務品質 優 飯店位置 ㄧㄡˉㄅ
於 2019 年 2 月住了 6 晚
Franz Dahmen / Guest Relation 於 2019年2月15日的回應
Dear Hsiao-Ping, We would like to thank you for having chosen the Hotel Vernet by B Signature for your recent Parisian's stay. We are glad to read that all the hard work that our team made was at your pleasure and exceeded your expectations. Feel free to share your comment on Tripadvisor. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店的位置很好,离几个地铁站很近,而且与香榭丽舍大道只隔一条马路…… 酒店前台服务热情周到,房间打扫的也干净,住的都不想走了……
於 2018 年 8 月住了 1 晚
Layla Navab - The Front office Manager 於 2018年9月20日的回應
Dear Sir, Dear Madame, It is such a pleasure to know that you have appreciated our services, the Hotel location and that most important you did not want to leave us. Please ,do know that we are at your disposal for any thing you might need for your future stay with us. Thank you so much for your kind words and your time . Best regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置优越,距几个地铁站都不远,离热闹的香榭丽舍大道仅一街之隔, 热情的前台服务很好,酒店房间的卫生也不错,住宿体验好!
於 2018 年 8 月住了 1 晚
Layla Navab - The Front office Manager 於 2018年9月20日的回應
Dear Sir, Dear Madame, We are so proud to know the quality of the service and the Hotel was up to your expectations and we really wish to thank you for your reservation and your nice comments. We do wish you a great day and look forward to seeing you soon. Best regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店处于闹中取静的位置,离地铁站不远,出行方便。 酒店前台服务热情,房间卫生做的也不错,住宿体验好!
於 2018 年 8 月住了 1 晚
Layla Navab - The Front office Manager 於 2018年9月20日的回應
Dear Sir,Dear Madame, We would like to thank you for the time you took to write such nice review on our Hotel and our staff. It is such a pleasure to know that you have enjoyed your stay with us . We do look forward to your future stay and stay at your disposal for any assistance you might need. Best regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置不错,与热闹的香榭丽舍大道仅一路之隔, 房间明亮,也较新,住的比较舒适, 前台服务很好,住宿体验不错……
於 2018 年 8 月住了 1 晚
Layla Navab - The Front office Manager 於 2018年9月20日的回應
Dear Sir,Dear Madame, I wish to thank you for sharing your opinion of the Hotel with us. and so glad to know that you have appreciated your room and the location of the Hotel. I will share your comments with my colleagues and we all do look forward to your next visit . Best regards,

8/10 不錯

Eva

讚好:整潔度、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨
整潔乾淨

6/10 一般

過客 (HK)

讚好:整潔度
不滿:職員與服務
「蒸餾水」收費需 £10 一支
整體上房間本來光線已不足,燈泡燒了,整個住宿也不換!最滿意的是洗手間很清潔!但最嚇人的是有幾天生病沒有外出,房內是沒有水煲的,詢問下清潔人員説沒有,只好喝酒店的「蒸餾水」,但真的沒想到貴到收費需 £10 一支!

10/10 優異

Rafael

於 2024 年 1 月住了 3 晚

10/10 優異

Mamdooh (Riyadh)

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 12 月住了 5 晚

8/10 不錯

Dominique

於 2023 年 11 月住了 1 晚

10/10 優異

Jeff (Chesterfield)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff members and services were exceptional. The room was spacious and well decorated. It was centrally located near many cafes, shopping and other points of interests. Overall it was one of the best hotel we have experienced being oversea. We will definitely be back when in Paris
於 2023 年 10 月住了 5 晚

8/10 不錯

Lia

讚好:整潔度、職員與服務和住宿狀況
Hotel bem localizado Pessoal muito atenciosos porem ar comdicionado do quarto deixou a desejar pois acredito por economia de energia eles limitam a temperadura e velocidades que apos uma reclamaçao melhou mais no outro dia voltou ao que era quente
於 2023 年 8 月住了 7 晚

10/10 優異

Sameh (mansourah)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing stay
於 2023 年 8 月住了 3 晚
. 於 2023年8月17日的回應
Dear Mr SamehIt was a pleasure to welcome you All the Vernet team thank you We looking forward to welcome you for you next stay in ParisRegardsEsther - asst reception manager

10/10 優異

Trisha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚

2/10 很差

Khosrow

不滿:整潔度和住宿狀況
Upon our arrival, we were informed that our room had been upgraded. However, upon entering the room, we discovered that a beauty salon had rented the adjacent room. To our dismay, starting from 6AM the following morning, we endured continuous noise from drilling and furniture being moved, which made it impossible for us to get any sleep. Furthermore, we encountered a significant inconvenience due to the absence of a ramp or elevator to assist us in carrying our luggage, as there were numerous steps from the street leading up to the lobby.
於 2023 年 6 月住了 2 晚
Ma 於 2023年7月5日的回應
Dear Mr Khosrow, Thank you for choosing us for your Parisian stay. It is with great regret & suprise we read your comments regarding your stay. It is also unfortunate for us to have missed the oppourtunity to discuss with you in person the issues you experienced. Indeed, it is one of the busiest period for all the hotels in Paris, however, I remember doing your check - in and helping you with part of your luggage myself. You have mentioned to have endured continuous noise from drilling and furniture being moved from 6am which to our knowledge does not seem possible, the makeup room clients for the Champs Elysées Festival arrived from 9 am and there was no drilling.If we assume the noise is coming from construction work outside, it has never happened this early. Your satisfaction is our priority and we apologize sincerely and should we have known we would have looked for a solution. Should there be anything we can do to regain your trust please write us without hesitation . Best Regards, Marina Front Office Manager

10/10 優異

THAIS

於 2023 年 5 月住了 4 晚

10/10 優異

mauricio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Hotel é muito bem localizado, quarto confortável, excelente banheiro e o atendimento é muito simpático
於 2023 年 5 月住了 2 晚
Nicolas Steinberg - Front Office Supervisor 於 2023年5月28日的回應
Dear Mr. Mauricio,Thank you for such a wonderful review.the Vernet team is thrilled to read you and look forward to welcome you back.Kind regards,

10/10 優異

Wei

讚好:整潔度、職員與服務和住宿狀況
The rooms are beautifully designed, location is perfect, and all the staff members were wonderful. Nicklas at concierge was extremely helpful with my duplicate booking of a room to which i am grateful.
於 2023 年 3 月住了 2 晚
Marina - FOM 於 2023年4月11日的回應
Dear Mr and Mrs Wei, We would like to thank you for your review. We are so pleased to read that you enjoyed your stay at the Hotel Vernet and our service. I will forward your comment at Nicolas. We hope to welcoming you back. Warm regards, MarinaFront Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Personnel parfait, petits détails à revoir
Personnel et hotel très bien, merci encore ! Cependant à noter quelques petits détails, Au vu du prix très élevé de la chambre prestige, j'aurais aimé que le lit soit un vrai lit et non 2 lits "collés", qui plus est, les matelas et coussins étaient assez durs... Le reste de la chambre était impeccable, et la salle de bain magnifique. Il y avait également des travaux dans la rue, j'aurais bien voulu être averti lors de la réservation. Et enfin, sauf erreur de ma part, une bouteille de champagne était annoncée pour l'accueil, nous avons eu un vin de Bordeaux très classique...
於 2022 年 12 月住了 2 晚
Marina - FOM 於 2023年4月11日的回應
Chers clients, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire et nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Vernet notamment nos salles de bain. Nous avons pris note de votre remarque concernant le matelas et cela a été reporté au Gouvernant Général qui recherche actuellement une solution pour nous améliorer. Concernant le matelas et coussins, nous proposons à nos clients un "Menu de literie" avec plusieurs options comme oreiller à plumes, à mémoire de forme etc ... ; pour la prochaine fois n'hésitez pas à le demander lors de votre arrivée. En effet lors de votre séjour des barrières étaient en place en face de l'hôtel dû à des travaux ne concernant pas l'hôtel. Ayant séjourné pendant le Réveillon du Nouvel An, les travailleurs étaient en repos et vous n'avez donc dû entendre aucuns bruits. Désormais sachez que tous les travaux autour de l'hôtel sont terminés. Pour la bouteille de Champagne, nous sommes navrés mais il n'était pas mentionné que vous aviez le droit à une Bouteille de Champagne c'est la raison pour laquelle nous vous avons mis en chambre une bouteille de vin. Nous espérons vous accueillir de nouveau dans notre établissement. Cordialement, MarinaChef De Réception

2/10 很差

ISSAM

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
NE PAS RESERVER CHEZ HOTEL VERNET
J'ai choisi un quartier de rêve en espérant avoir un séjour à cette hauteur. J'ai réservé un appartement avec coin cuisine. - Malheureusement un coin cuisine sans aucun ustensile sauf un micro-onde ne sert strictement à rien. - 3 grandes fenêtres donnent sur les clims de la cour intérieure (vue horrible) - Habitué à réserver en passant par Hotel.com, cette fois-ci l'hôtel Vernet à ajouté des frais supplémentaire sans que je n'ai pu profité d'aucun service supplémentaire. 45€ de frais supplémentaire pour une nuit à plus de 900€, cela ressemble à du vol. ( Ils m'ont dit de voir avec hotel.com, mais rien n'est possible sans l'accord de l'hôtel Vernet) Hôtel Vernet, si vous ne voulez pas des clients passant par hotel.com alors arrêtez votre partenariat.
於 2022 年 11 月住了 1 晚

10/10 優異

Jimmy Chad

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful all around
於 2022 年 11 月住了 1 晚

10/10 優異

Sheryl

於 2022 年 10 月住了 1 晚

10/10 優異

Melika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I often stay here when in Paris . Good rooms and breakfast. Gorgeous hotel. Best location on Champs.
於 2022 年 8 月住了 3 晚

10/10 優異

Catherine

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚

10/10 優異

SHEILA

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel with great staff and excellent service. The room was spacious and the bathroom was a dream.
於 2022 年 7 月住了 1 晚
Isabelle - Front of House Manager 於 2022年7月26日的回應
Dear Sheila, Thank your for the wonderful review ! All the De Sers team is looking forward to welcome you again in your Parisian home warmest regards

10/10 優異

yesenia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are really friendly, rooms are quintessentially French, so beautiful. And the restaurant is divine!
於 2022 年 7 月住了 1 晚
Isabelle - Front of House Manager 於 2022年7月26日的回應
Dear Yesenia Thank your for taking the time to write this review. I have shared your nice comment to the team ! We wish you a wonderful day and we are looking forward to welcome you again warmest regards

10/10 優異

Oksana

於 2022 年 6 月住了 3 晚

10/10 優異

Pedro Ramon Cortazar

讚好:整潔度
於 2022 年 5 月住了 3 晚

10/10 優異

daryoush

於 2019 年 10 月住了 1 晚

10/10 優異

Conny

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 3 晚

10/10 優異

Anibal

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Very friendly and helpful staff
於 2021 年 9 月住了 4 晚

10/10 優異

Anibal Drelichman

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Location and staff fri
於 2021 年 9 月住了 3 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Je recommande ! Très bien
Excellent séjour , services parfait
於 2021 年 8 月住了 3 晚

10/10 優異

Krystyna

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Superbe séjour
L'hôtel est très bien situé, à deux pas des Champs Elysees. Le personnel est souriant, accueillant, aimable et gentil. La suite est spacieuse. Le lit est confortable. Merci
於 2021 年 3 月住了 1 晚
E SMITH 於 2021年3月22日的回應
Chere Krystyna, nous vous remercions sincérement et espérons vous revoir prochainement à l hotel Vernet. Bien cordialement,

10/10 優異

TOti

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
Marina 於 2021年2月16日的回應
Cher Monsieur Toti, Nous vous remercions d'avoir pris le temps de nous laisser un commentaire. Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Vernet. Dans l'attente du plaisir de vous accueillir de nouveau, nous vous souhaitons une agréable journée. Cordialement, Marina La Réception

10/10 優異

RAD (Los Angeles )

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property Is a gem right behind the most famous street in Paris. A 5 star hotel!
於 2019 年 12 月住了 3 晚
Layla 於 2020年1月6日的回應
Dear Mr Rad, it was such a pleasure to have you and your family as our guest for these past days and teh hollidays. We really do wish you the best for the upcoming year and do hope to see you again amongst us soon. Thank you also so much for your card and please pass my regards to your beautiful wife and family. Best regards, Layla

10/10 優異

evelynkupin (new york city)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved this hotel..........what a great staff.................
於 2019 年 12 月住了 7 晚
Layla 於 2020年1月9日的回應
Dear Mrs Kupin, Thank you for your stay and your feedback. It was a pleasure to have you and your family with us .We are so glad to see that you have enjoyed your stay with us. We wish you a very happy new year and do hope to see you back amongst us soon. Best Regards, The Front Desk

8/10 不錯

真實旅客

於 2019 年 12 月住了 3 晚
The Front Desk 於 2019年12月13日的回應
Dear Sir, Thank you for your feedback.

8/10 不錯

fabrice

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2019 年 11 月住了 1 晚
E Smith 於 2019年12月8日的回應
Dear Fabrice, We thank you for your review, we are happy to read that you enjoyed your stay with us. Wishing you all the best for the end of the year, Best regards

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the large bathroom with the walk in shower, the very comfortable bed. I liked less the lack of comfortable seating.
於 2019 年 12 月住了 4 晚
E Smith 於 2019年12月8日的回應
Dear Sir, Many thnaks for your message, we are delighted to read that you enjoyed fully your stay ath the hotel Vernet. Warmest regards

10/10 優異

Christian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
E Smith 於 2019年12月8日的回應
Dear Christian, We thank you for your stay, it was a pleasure to welcome you at the Hotel Vernet, wishing you all the best for the end of year and looking forward to welcoming you back, Warmest regards,

6/10 一般

Daniel (Madrid, Spain)

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
The rooms are spacious and nice, as well as the proximity to the Champs de Elysse. However, the staff and service quality was inconsistent. One bell staff broke my suitcase handles, on the final day another staff member just entered the room without knocking while my wife was changing and packing and then remained there which made her feel unsafe. He wanted to check the minibar. There was no communication that the breakfast buffet concluded at different times on the weekdays (earlier) vs weekends. During turndown service the housekeeping staff did not bus or clean the used tea. They would not replenish the tea either (we only drink 1-2 cups of tea). The view was horrible as it is a construction zone.
於 2019 年 11 月住了 4 晚
Sangita 於 2019年11月29日的回應
Dear Daniel, We wish to thank you for taking your time to write us a review. we would like to request you to provide us some details of your stay like - room number or the date of your arrival as we are constantly looking to improve our services and guest experience. Obiviously, on this occasion, we have failed but I can assure you that we will work harder to avoid such instances in the future. It is not acceptable for us to read that we entered your room without knocking or we broke your luggage handle. These incident are reported immediately and we would of course find suitable solutions. Please feel free to get back to us at your convenience and give us the opportunity to regain your confidence in our team and product. we are at your disposition. Sincerely yours Sangita

10/10 優異

Ivan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
If i go to Paris again. That would be my number one choice.Everyone is so friendly, rooms are very spacious and clean. Everything here was perfect! 10/10
於 2019 年 10 月住了 7 晚
Dear Ivan, what a great pleasure to read your wo 於 2019年11月26日的回應
Dear Ivan, what a great pleasure to read your wonderful feedback. Thank you for choosing to stay with us in Paris. we will be delighted to have you back on all of your Paris visits. Wishing you an excellent day! Best Regards, Laurence Lady

10/10 優異

JorgeA (Miami, fl)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great boutique hotel in prime Paris location. staff is very friendly and willing to help (which is not common in Paris). Hands on management team and little details that make you feel pleased. There is only one restaurant (great food) and small bar.
於 2019 年 10 月住了 1 晚
Thank you 於 2019年11月26日的回應
Dear JorgeA, Thank you for choosing to stay with us. we are delighted to read you have enjoyed your stay with us. On behalf of the team and managment we wish to thank you for appreciating our services. We look forward to welcome you back soon. Wishing you an excellent day! Best regards, Laurence Lady

8/10 不錯

Paula

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bom
Excelente localização
於 2019 年 10 月住了 3 晚
Thank you 於 2019年11月26日的回應
Dear Paula, Thank you for choosing to stay with us in Paris. we are thrilled to read you have enjoyed your stay with us. We look forward to have the pleasure to welcome you back in the near future. We wish you an excellent day! Best Regards, Laurence Lady

6/10 一般

真實旅客

Not a 5 star Hotel
Disappointed in choosing this hotel. It’s overall location was it’s best feature. The street it is on is more of an alley. All type neighboring employees of other businesses use it as their smoke break room. Cigarette butts everywhere plus the building directly across street is under construction. I made the reservation last minute but the room was one first floor directly above entrance and facing the construction site. Asked to move and they did allow an upgrade a bit higher and over but still on top of the construction. Which was told wouldn’t start until 10am but it was about 8am. Small hotel nothing about it was 5 star. We asked for a wine opener but they waited for us to open the bottle and asked for it back as it was the only one in hotel. ?? They need a nice smell in lobby and halls as it smelled like sewer on way to our room. Took the stairs as the only elevator was very small. They overcharged the authorization and then had attitude when I asked for breakdown of bill. I’m sure she felt I was not pleased by that’s not the way to treat a customer despite my dissatisfaction of it not meeting my expectations for a 5 star hotel. Small lobby small check in area nominal “bar” and dining area. Room was ok but very bad use of space. See the odd photo in the tiny water closet. Not sure who would use the spray hose for hygiene it was in a cut out hole in wall and dusty l? Did not bother with the included breakfast. Would love a refund not worth the money.
於 2019 年 8 月住了 3 晚
8571 於 2019年9月9日的回應
Dear Mrs Branham, Thank you for choosing to stay with us. We appreciate you taking your time to write us a feedback. We are terribly sorry to read your stay with us wasnot to your exceptation, our apologies for the cigarette butts on the public road and the construction work going on in front of the hotel. We are a boquite hotel which explains the size of our lobby & reception area, in regards to the water hose for hygiene in the rooms, they are our new adjustment to accomodate the request of our guest's from the middle eastern region. We shall provide wine operners in each room here on now. Please accept our apologies for the unintentional human error of over charging you the deposit on arrival which was settled on your departure. we failed to notice your dissatisfaction during your stay even after many conservation we have had. Should you come back to Paris, please try us again. you can write us at Layla.navab@hotelvernet.com We wish you an excellent day ! Best Regards, Layla Navab – Front office Manager

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location. Hotel staff went above and beyond helping us find restaurants that were well priced with excellent food. Friendly, helpful and really top notch rooms.
於 2019 年 7 月住了 7 晚
Front Office Manager 於 2019年8月14日的回應
Dear Sir, Thank you for your amazing comment, we are pleased you enjoyed you stay and remain at your disposal. Yours Sincerely, Front Office Manger

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Angelo the concierge number one. Strategic location as first timer in Paris
於 2019 年 7 月住了 3 晚