Dear Sau Fan,Thank you for your kind feedback! We're delighted to hear that you found our staff to be very nice and helpful, and that they were able to assist you with keeping your water bottle safe.We're glad you enjoyed our complimentary croissants and drinks, and we're thrilled that you found our location super convenient, right across from the Metro station. We apologize for any noise disturbance caused by opening the window; please feel free to let us know if you'd prefer a quieter room during your next stay, and we'll do our best to accommodate your request.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Kind regards.

Dear Chaochin, All our team thank you for your comment and we look forward to welcoming you again at Grand Hotel de Normandie. We wish you happy holidays and hope to see you nest time in Paris. Kind Regards, Tania

Dear, Thank you for the note, Your satisfaction is our best rewards, Best regards,

Dear, The seze of the room depenss of the category, The room you booked is for 15m², If you want a bigger room you need to book another room type, you have every details on the website. Best regards,

Dear Guest, Thank you for taking the time to express your feelings about your stay in our hotel. Our team are waiting for you anytime to welcome you again to Paris. With my best regards,

Dear Guest, We are very thankful to you for the time you kindly allocated to sharing your experience in our hotel. All our Team daily work towards offering you the best experience possible, and it is a great reward and a great source of motivation for all of us to know that you were sensible to the quality of our service. I will remain at your disposal to organize to every detail your next trip to Paris, and welcome you personally at your next stay with us. With my best regards,

Dear Guest, Thank you for taking the time to express your feelings about your stay in our hostel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. With my best regards, Patrick Lagrange Front Office Manager

Madame, monsieur, Merci d'avoir séjourné au sein de notre établissement. Cordialement, L'équipe de la réception.

Dear guest, Thank you for staying in our hotel. Kinds regards, Front desk

Madame, monsieur, Merci d'avoir séjourné au sein de notre établissement. Cordialement, L'équipe de la réception.

Madame, monsieur, Merci d'avoir séjourné au sein de notre établissement. Cordialement, L'équipe de la réception.

Cher Marc Olivier,Merci beaucoup pour votre retour. Je passe le message à toutes les équipes. C'est la plus belle des récompenses pour nous de lire votre commentaire. Nous avons à cœur de fournir au quotidien la meilleur expérience possible à nos clients.Nous sommes heureux de lire que vous avez trouvé la chambre spacieuse. Nous espérons vous revoit très prochainement à Paris.Sincères salutations.

Dear Juan,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our location excellent and that you encountered friendly staff during your visit.We regret to learn that the size of the rooms and the firmness of the bed didn't fully meet your expectations. Your comfort is important to us, and we'll take note of your comments for future improvements. Don't hesitate to contact the reception in a futur stay. We will offer you an upgrade in a bigger room.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards.

Dear customer,Thank you for taking the time to share your positive feedback. We're delighted to hear that you found our serviceman to be a nice person. Providing excellent service and a positive experience for our guests is our top priority.We truly appreciate your kind words, and we'll be sure to pass along your compliments to our team. If there's anything else you'd like to share or if you have any specific suggestions for improvement, please feel free to let us know.We look forward to the opportunity to welcome you back in the future for another pleasant experience.Best regards,

Dear Berna,Thank you for sharing your experience. We're glad our location met your expectations, and we appreciate your compliments on our reception team.We apologize for any inconvenience caused by the morning cleaning noise. We will pay closer attention in the future to ensure our guests enjoy a perfect night's sleepYour feedback is valuable, and we hope to welcome you again for an improved experience.Best regards,

Dear Madam, Sir,Thank you for reviewing your stay.We hope see you again soon.Gratefully

Dear Madam, Dear Sir,I appreciate you taking the time to leave a review regarding your stay. However, I am very surprised by your comments. You were in room 310, which is a room for 4 people and one of the largest in our hotel. In fact, it is nearly 35 m² and is very comfortable and spacious. Additionally, we have a secure luggage storage available for our guests at the reception, allowing you to free up space in your room. We also provided you with an additional hairdryer during your stay.I am also surprised by your negative comment about our breakfast. It offers a variety of high-quality products, and our guests particularly appreciate its diversity and refined pastries.Furthermore, our staff is always attentive to our guests and is dedicated to providing the perfect stay for everyone. I don't understand your feedback on this matter as our team is extremely friendly and always eager to check in on the quality of our guests' stay.Nevertheless, we appreciate your comment about the location of our hotel. We apologize for the water drainage issue you encountered during your stay.We hope to have the chance to welcome you again to offer the perfect stay.Best regards,

Dear Sir,Thank you for reviewing your stay.We hope see you again soon.Gratefully

Dear customer,Thank you for sharing your detailed feedback. We're pleased you enjoyed our convenient location and nearby amenities.We appreciate your honest remarks about our staff and cleanliness. We apologize for any issues with the room, and we'll address them promptly.Your note about subway noise is noted, and we'll explore solutions. Despite these challenges, we value your recommendation and hope to welcome you back for an improved experience.Best regards,