套房, 露台 | 城景
查看供應

普拉帝酒店的評價

4 out of 5
普拉帝酒店
5 Rue Saint Roch, Paris, Paris

評價

9.0

卓越

10 分評分，優異；768 則評價中有 490 則" "
8 分評分，不錯；768 則評價中有 209 則" "
6 分評分，一般；768 則評價中有 40 則" "
4 分評分，欠佳；768 則評價中有 16 則" "
2 分評分，很差；768 則評價中有 13 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

真實旅客

商務旅客
Expensive but no valuable enough
Newly decorate and smelly. Room is too small and no fan to exchange air in bathroom. Good location but pricing.
於 2020 年 1 月住了 4 晚
Anne 於 2020年1月21日的回應
Dear Guest, We are sorry to read that your stay was not what you expected. We take good notes of your remarks. Regards,

8/10 不錯

Man Wan Katilina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
excellent location
Excellent location. Friendly and helpful staff. A cozy hotel. Definitely a good place.
於 2019 年 8 月住了 4 晚
Le Pradey Team 於 2019年8月8日的回應
Dear Guest, Thank you for taking time to share your feelings about your visit in our hotel. We are delighted to read that you have enjoyed our central location close to the Louvre Museum, Tuileries Garden and Galeries Lafayette. All the staff thank you too for your kind words about the service you had. We wish you a lovely day and we look forward to welcoming you again for you next trip in Paris. Best regards, Le Pradey Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很漂亮 整體裝潢美麗精緻 高級又舒服 beautiful comfortable i love it
於 2018 年 7 月住了 1 晚
Zaki 於 2018年7月29日的回應
Dear Guest, Thank you for this kind review about your stay at Le Pradey. We hope to see you again during your next visit in Paris. Kinds regards Le Pradey Team

8/10 不錯

mie

讚好：職員與服務和住宿狀況

10/10 優異

Meng Yu (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
With a very good pleasure time and impressed great service for 4 nights stayed in Le Pradey Hotel, thanks everyone who accommodated our visiting and no doubt to choose Le Pradey hotel next time!
General Manager 於 2016年10月14日的回應
Dear Guest, We would like to thank you for your wonderful review! Our goal is to help our guests to have a great experience of Paris, and it has been reached. We love make the stay of our guest as enjoyable as possible, and read your review is a so wonderful reward for us. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris! Warm Regards, The Pradey Team

10/10 優異

Lin (Guangzhou)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Good customer service! Very nice location.
General Manager 於 2016年10月25日的回應
Dear Lin, Thank you for having taken time to write your feedback after your stay. We are pleased that you have enjoyed our staff, our room and also our location. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris! Best Regards, The Pradey Team

2/10 很差

Man Ting (hongkong)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
一個服務態度很差的女前台服務員
酒店感覺新和乾淨，地點方便。但一個女前台的服務和態度差得要命！！入租住日子由6/5~9/5三晚！6/5先跟我爸爸入往，7/5~9/5二晚多租了一個房。因為媽媽7/5上午上午9點才從香港到巴黎酒店。9點離登記入房只有3小時，我想帶媽媽到我的房間放下行李，休息一下再拿房子。這女前台用很差的語氣和方式不讓我媽媽上我房間，否則要多扣我一晚房錢！！！房間内暖氣壞了也見我們是華人，這女前台愛理不理，别離開那日也没修理好！房內無拖鞋無咖啡，無暖氣！更不幫我們打電話租車……不知這女前台服務員的服務能算上四星嗎？我們最可憐的是這家酒店可能太小，所以由上午9點到下午9點也只有她當值！想找别人也幫忙也没有！每晚也要等别一個前台上班才可問路真的很惨！花錢受委屈！！！！

8/10 不錯

XIAOJUN (shanghai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有设计感，房间小
离卢浮宫、奥赛和橘园都是步行十分钟的距离。服务也还算不错，早上八点到的，已经准备好房间，直接让我们入住了。跟图片不太一样，房间有点小，但有设计感，挺干净，没有热水壶，配备的洗漱品还不错。
General Manager 於 2016年10月23日的回應
Dear Guest, Thank you for having taken time to write your feedback after your stay. We are pleased that you have enjoyed our staff, our room and also our location. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris! Best Regards, The Pradey Team

10/10 優異

Chu Ming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年10月23日的回應
Dear Guest, Thank you for having taken time to write your feedback after your stay. We are pleased that you have enjoyed our staff, our room and also our location. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris! Best Regards, The Pradey Team

8/10 不錯

fatcat (hongkong)

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
very good location
good location ,near metor,rer etc..nice room , but wifi cant work in 4 days（i stay 5 nigth）, LAN cable also cant.
Reception 於 2016年10月23日的回應
Dear Fatcat, Thank you for having taken time to write your feedback after your stay. We are pleased that you have enjoyed our staff, our room and also our location. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris! Best Regards, The Pradey Team

8/10 不錯

kimmy (taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
床很舒服. 飯店很新很乾淨 但櫃台只有一位服務人員 所以時常需要等候
比較驚人的是 半夜三點多警鈴大響 大家都跑到一樓門外 結果飯店櫃檯人員說只是有房客在房間吸菸 導致響鈴響了又關不掉 大概響了15分鐘 鈴響結束後 回到房間睡覺 過了大約半小時 又再一次響鈴.......還是只能爬樓梯下樓 又再飯店門口外待了15分鐘才回去 整個晚上睡的不太好.......很驚恐
General Manager 於 2016年10月23日的回應
Dear Kimmy, Thank you for having taken time to write your feedback after your stay. We are pleased that you have enjoyed our staff, our room and also our location. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris! Best Regards, The Pradey Team

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Poor service
There was only one receptionist at the counter. He was not helpful at all. When we asked about the directions to the underground and shops, he answered reluctantly. Seemed he did not like communicating with Asians. He was very friendly to other Western guests! We needed to search for our left baggage when leaving the hotel, and he didn't even say goodbye to us!
General Manager 於 2016年10月25日的回應
Dear Guest, We would like to thank you for your feedback after staying in our hotel. I would like to offer you my sincere apologies regarding your stay in 2014. It seems that the hotel and service were not what you expected and we are sincerely sorry for that. It would be a pleasure for us to have the opportunity to welcome you again at the hotel Le Pradey during your next trip in Paris. Best Regards, The Pradey Team

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast selection is not huge but every item is absolutely delicious. It is few minutes walking distance to Louvre Museum but the room is very very quiet.
於 2024 年 4 月住了 3 晚
Pradey Team 於 2024年4月26日的回應
Dear Lisa,Thank you very much for your kind words after your stay at Le Pradey. We are glad you enjoyed the quality of our breakfast. We hope to have the pleasure of welcoming you again soon.Regards

10/10 優異

Erin E

伴侶同遊
讚好：設施服務
The staff were amazing. So kind and accommodative. The location of the hotel is perfect if you want to be in the heart of Paris. We were able to walk everywhere in the city.
於 2024 年 4 月住了 4 晚
The Front office manager 於 2024年4月9日的回應
Dear Erin, We are more than happy to see that you have enjoyed your stay among us and that your experience reached your expectations.We are looking forward to seeing you again.Sincerely yours,

10/10 優異

Yanni

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had great experience at Le Pradey when our family visited Paris for the first time. We arrived much earlier than the regular checkin time and the staff offered warm welcome services, they made our room quickly available. The hotel is very clean and well maintained. Decent breakfast as well. Highly recommend.
於 2024 年 3 月住了 2 晚
Front Office Manager 於 2024年3月29日的回應
Dear Yanni,it is such a pleasure to read your kind words about your stay. We are happy that you and your family enjoyed your time among us, and we can't wait to greet you again

10/10 優異

Marc

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location steps from the Louvre and Musee d’Orsay, and yet also not at all far from excellent Parisian neighborhoods and cafes.
於 2024 年 3 月住了 4 晚
Pradey Team 於 2024年3月28日的回應
Dear Marc,Thank you very much for your nice feeback following your stay at Le Pradey.We are glad you enjoyed your stay and the perfect location.We hope to see you again soon.Regards

10/10 優異

Crystaline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location! Beautiful room and warm and welcoming service
於 2024 年 3 月住了 3 晚
Front Office Manager 於 2024年3月26日的回應
Dear Crystaline,we are happy that the service delivered to you was as good as expected. We are looking forward to welcoming you again.Kind regards,

10/10 優異

Louise

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice boutique hotel with friendly staff. Free breakfast with lots of choices from pasteries, eggs, bacon, sausage, cheese, cereal etc. Coffee👌 close to shopping, restaurants and main attractions.
於 2024 年 3 月住了 5 晚
Pradey Team 於 2024年3月11日的回應
Dear Louise,Thank you very much for your nice feedback. We hope to welcome you again soon.Regards

10/10 優異

Ian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is perfectly located, the property and rooms were very nice - modern, clean, spacious (I had the opportunity to stay in 3 different rooms, including 2 suites), the staff was very attentive and welcoming, and I would recommend Le Pradey to family and friends.
於 2024 年 2 月住了 5 晚
The Front office manager 於 2024年2月27日的回應
Dear Mr. IAN,we are so happy to see that you enjoyed your stay, it is a honnor for us when our efforts are rewarded by your satisfaction.We are looking forward to seeing you again.sincerely yours,

10/10 優異

Vasos

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Friendly staff
於 2024 年 2 月住了 2 晚
Front Office Manager 於 2024年2月24日的回應
Dear VASOS,we are glad to acknowledge that you have enjoyed your stay at Le Pradey Hotel.we are looking forward to seeing you again.sincerely yours

8/10 不錯

Irene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location, around the corner from St Honore, shopping street. 10 mnt walk to Louvre. Hotel is about 12 yrs old and needs an upgrade especially the carpet in the room needs to be replaced asap, it makes the room look older than it is. Was given suite with “balcony”. Room was decent size but balcony was a ledge that you had to climb out of window to access. It was cute, but not really a usable balcony. Breakfast was in a basement, with limited assortment, but enough to choose from.
於 2024 年 1 月住了 4 晚
The Front Office Manager 於 2024年2月22日的回應
Dear Irene,Thank you for your review, we are happy to see that overall, you have enjoyed your stay among us despite the not so practical balcony.We are looking foward to seein you again

10/10 優異

Philippe

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Superb hotel, great location and very nice staff. Very new and clean. Definitely my new favourite Paris hotel. Thank you Nadir, Chloé et Kenza for welcoming me
於 2024 年 1 月住了 1 晚
Pradey Team 於 2024年2月1日的回應
Dear Philippe,Thank you very much for your nice feedback. We are glad the staff helped you make your stay memorable. We hope to welcome you again soon. Regards

10/10 優異

bjorn

讚好：整潔度、職員與服務和客房舒適度
Meget bra hotell med sentral plassering
於 2024 年 1 月住了 3 晚
Pradey Team 於 2024年1月30日的回應
Dear Bjorn,Thank you very much for your kind feedback.We hope to welcome you again soon.Regards

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不満点はエレベーターが動作時、ギーギーとキシミ音がする、また、4泊のうち３泊はバスタオルが交換されていなかった。ロケーションはいいが、４つ星ホテルとしてはグレードとして？をつけたい。
於 2024 年 1 月住了 1 晚
Pradey Team 於 2024年1月29日的回應
Dear guest,We can change your towels everyday if you put them on the floor, if not we don't as we protect the environment, we explain it at the check-in and there is the information in the directory and in the bathroom, we are sorry it was not clear for you. Ou lif work perfectly well, it is sad the noise of it altered your perception of the stay.Regards.

10/10 優異

Hyuk-rae

於 2024 年 1 月住了 2 晚
Pradey Team 於 2024年1月29日的回應
Dear Hyuk,thank you so much ofr your nice feedback.Best Regards

10/10 優異

Ana paulina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Viaje en pareja
Llegamos mucho antes de la hora del check in, y nos guardaron las maletas por unas horas, cuando regresamos ya estaban en nuestra habitación, nos dieron una habitación mejor y una botella de vino por tener el beneficio de Hotels. Ubicación inmejorable, excelente atención, camas muy comodas.
於 2024 年 1 月住了 3 晚
Pradey Team 於 2024年1月29日的回應
Estimada Ana,Muchas gracias por su commetario. Nos alegremos que su estancia fue agradable, esperamos recibirla de nuevo muy pronto.Atentamente

6/10 一般

YASUYUKI

於 2024 年 1 月住了 3 晚
Pradey Team 於 2024年1月29日的回應
thank you for your feedback. We would have appreciated more details to understand what you disliked.Regards

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Skønt lille sted
Super dejligt sted - med fantastisk beliggenhed og udsøgt service. Vi kommer gerne igen!! 👏✨🇫🇷
於 2024 年 1 月住了 3 晚
Pradey Team 於 2024年1月24日的回應
Dear Peter,We are so glad you enjoyed your stay with us at Le Pradey.We hope to have the pleasure of welcoming you again soon.Regards

10/10 優異

??

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
ホテルの方が親切でとても感じが良かったです。朝食のメニューも豊富で一週間滞在しても全く飽きずに楽しめます。お部屋も綺麗で快適に過ごすことができました。
於 2024 年 1 月住了 1 晚
Pradey Team 於 2024年1月24日的回應
Dear guest,Thank you so much for your nice feedback. we hope to welcome you again soon.Regards

10/10 優異

ATSUSHI

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 5 晚
The Front Office Manager 於 2024年1月23日的回應
Dear Atsushi,we are glad to acknowledge that you enjoyed your stay at Le Pradey Hotel. We are looking forward to welcoming you again.Kind regards,

10/10 優異

ATSUSHI

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
The Front Office Manager 於 2024年1月23日的回應
Dear Atsushi,we are glad to acknowledge that you enjoyed your stay at Le Pradey Hotel. We are looking forward to welcoming you again.Kind regards,

10/10 優異

Henrik Vinther

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Pradey Team 於 2024年1月17日的回應
Dear Henrik,Thank you very much for your nice feedback.Best regards

10/10 優異

Jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent customer service with great location
My wife and I had a wonderful stay, the staff are absolutely delightful. We had small incident thought we lost the necklace that means a lot for my wife . But the staffs were extremely helpful and understanding and kind to offer help . Fortunately was just miss packed in wrong place . We truly appreciate the professionalism and the wonderful staff at the hote; not to mention great location !!! Thank you so much !!
於 2023 年 12 月住了 1 晚
Front Office Manager 於 2024年1月10日的回應
Dear Jonathan,we are more than happy to read your comments about your stay among us. We are glad to see that you appreciated the professionalism of the staff through what happened to you.We would be really happy to see you and your wife again.sincerely yours,

10/10 優異

Ricardo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Pradey Team 於 2023年12月29日的回應
Dear Ricardo,Thank you very much for your kind mark.Best Regards

10/10 優異

erika

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have stayed there a couple of times and it is always great ! Perfect location , great breakfasts and amazing rooms
The Front office manager 於 2023年12月26日的回應
Dear Erika,It is always a pleasure to welcome you, we hope too see you soon once again.Sincerely yours,

10/10 優異

Ramesh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, great location, wonderful staff!
We reserved a suite as we know the hotels in Paris are relatively small and it was perfect. The staff were all amazing, especially Brice, who took care of all the things we requested: a kettle for our room, reservations for restaurants at night and calling a cab. On the last day he conversed with our driver and good thing, otherwise, we would have ended up at the wrong airport!
於 2023 年 12 月住了 4 晚
The Front office manager 於 2023年12月26日的回應
Dear Ramesh,we are glad to see that you enjoyed your stay at our hotel, Brice will be happy to hear that his efforts were noticed and rewarded by your satisfaction.We are looking forward to seeing you again,Sincerely yours,

6/10 一般

Sophia

商務旅客
讚好：職員與服務
Badevandet var ikke varme. Og morgenmad var lidt kedeligt Men ellers søde personale og god placering til centrum.
於 2023 年 12 月住了 1 晚
The Front office manager 於 2023年12月26日的回應
Kære Sophia,vi beklager hvis morgenmaden ikke levede op til dine forventninger, vi håber at se dig igen til en bedre oplevelse næste gang.

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location Courteous staff Delicious breakfast Comfortable bed Nice bathroom Very clean Very safe
於 2023 年 11 月住了 5 晚
Pradey Team 於 2023年12月4日的回應
Dear Thomas,Thank you so much for your nice words, we are thrilled to read your review, it is very rewarding for us.We hope to welcome you again at Le PradeyRegards

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
A localização e a cordialidade dos funcionarios foram notaveis.
於 2023 年 11 月住了 1 晚
Pradey Team 於 2023年11月29日的回應
Dear David,Thank you very much for you kind feeback following your stay at le Pradey.We hope to have the pleasure of welcoming you again soonRegards

10/10 優異

Nataliya

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing
於 2023 年 11 月住了 2 晚
Pradey Team 於 2023年11月28日的回應
Dear Nataliya,Thank you for your nice feedback.We hope to welcome you again soon.Regards

8/10 不錯

gabriel

伴侶同遊
讚好：設施服務
Todo genial a excepción del agua para la ducha que no salía ni muy cliente, ni muy abundante.
於 2023 年 11 月住了 4 晚
Pradey Team 於 2023年11月20日的回應
Estimado Gabriel.Gracias por su commentario sibre el hotel Pradey. Lamentamos mucho lo de la agua, tomamos en nota el problema.Atentamente

10/10 優異

Donald (Fairlawn)

於 2023 年 9 月住了 3 晚
Pradey Team 於 2023年11月17日的回應
Dear Donald,Thank you for your nice feedbak.Regards

10/10 優異

yasuo

於 2023 年 11 月住了 3 晚
Pradey Team 於 2023年12月4日的回應
Dear Yasuo,Thank you for your nice feedback.Regards

10/10 優異

Reynaldo

於 2023 年 10 月住了 1 晚
Pradey Team 於 2023年11月13日的回應
Dear Reynaldo,thank you very much for your wonderful mark. The team is very happy.Best regards

8/10 不錯

Mari

伴侶同遊
讚好：整潔度、職員與服務和設施服務
宿泊前にメッセージのやりとりをした際、とても丁寧に対応して下さいました。 新婚旅行であることをお伝えしていたのですが、 お部屋に入るとお祝いのメッセージやドリンク、ベッドは花びらでハートを作ってデコレーションしてくれていました。 新婚旅行で複数ホテルに宿泊しましたが、このような歓迎はこちらのホテルのみでした。 新婚旅行で泊まる最後のホテルがこちらだったのですが、本当に良い締めくくりになりました。 受付のスタッフさんも、英語がわからなくても丁寧で親切で、素晴らしいホスピタリティでした。 ありがとうございました！
於 2023 年 10 月住了 1 晚
Pradey Team 於 2023年11月9日的回應
Dear Mari,Thank you for your nice feedback. We are glad we could make your stay memorable for your honeymoon.We hope to welcome you again soon.Regards

10/10 優異

Christen

讚好：住宿狀況
於 2023 年 10 月住了 2 晚
The Front office manager 於 2023年10月28日的回應
Dear Christen,thank you for this great 10/10 about your stay among us, we are happy to see that you enjoyed your stay and hope we will see you again,kind regards,

10/10 優異

S

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Staff extremely friendly, welcoming and helpful. Beds and the room very comfortable. Fantastic location
於 2023 年 10 月住了 2 晚
The Front office manager 於 2023年10月27日的回應
Dear S,thank you very much for your review, we are glad to see that the service provided by the staff satisfied your needs.we are looking forward to seeing you again.kind regards,

6/10 一般

Milton

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
God invented the bathroom door for a reason... why the trend to use glass walls and doors? No soundproofing... no noise proofing... the toilet is only a few feet away from the bed and there were prior toilet overflow stains on the bathroom (which was the smallest bathroom I've ever seen) floor. The room was fine - almost no room to put your luggage - but not the value expected for the price. Think twice before booking... great for one person, but not more than that.
Pradey Team 於 2023年10月23日的回應
Dear Mr Milton,We are sorry your stay did not meet your expactations. The front desk is available 24/7 and would have been happy yo find a solution with your at the time. Regards

10/10 優異

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Modern, quiet, clean and elegant!
We have enjoyed staying at Le Pradey a few times and I’m sure we will return next fall. It is a quiet and comfortable hotel with nice beds and linens, and very good in-room air conditioning. We prefer staying in the 1st, and Le Pradey is a perfect central location - steps to the Tuileries, Louvre, major shopping, restaurants, and art galleries. We appreciate the knowledgeable staff, shout out to Davey, and the generous continental breakfast greeting us each morning.
於 2023 年 10 月住了 6 晚
Daevy 於 2023年10月21日的回應
Dear Patrick,Thank you very much for your kind words, it was a real pleasure to see you again. I hope i will have the chance to welcome you again next fall.sincerely yours,

10/10 優異

Nicholas (Charlotte)

商務旅客
讚好：整潔度和職員與服務
Excellent staff in a first class location
於 2023 年 10 月住了 2 晚
Daevy 於 2023年10月17日的回應
Dear Nicholas,We are glad to acknowledge that you enjoyed your stay at our establishment, it will be a pleasure to welcome you again,kind regards,