四人房, 2 間臥室 | 高級寢具、迷你吧、房內夾萬、獨特設計

鉑金酒店的評價

4 out of 5
鉑金酒店
20 rue de l'ingénieur Robert Keller, Paris, Paris

評價

8.8

優異

10 分評分,優異;609 則評價中有 316 則" "
8 分評分,不錯;609 則評價中有 223 則" "
6 分評分,一般;609 則評價中有 41 則" "
4 分評分,欠佳;609 則評價中有 20 則" "
2 分評分,很差;609 則評價中有 9 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Oscar (Taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近艾菲爾鐵塔的好飯店
飯店靠近艾菲爾鐵塔, 可以直接走路約 20分鐘就可以到, 飯店附近有百貨公司, 有一間開到晚上十點, 晚上要吃東西很方便. 附近有二個大的地鐵站, 要去哪裡都很方便
於 2017 年 10 月住了 5 晚
Maxime. Directeur 於 2017年11月21日的回應
Dear Guest, I really thank you for taking time to answer this survey. You can be sure I will share your feedback with the whole team. In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services. This makes your feedback very precious for us, and I thank you again for sharing it. The whole team will be glad to welcome you again soon at the Platine. We remain at your disposal. Best regards. Maxime Ottogalli. Directeur.

8/10 不錯

SHIMIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

john s

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Location was great as it's near Seine River docking for Viking and Amawater ways long ships. Very Quiet area and yet only A few streets away from restaurants and shopping. Breakfast is simple and self serve, but too expensive for what you get.
於 2024 年 3 月住了 1 晚
Platine Hotel 於 2024年4月8日的回應
Dear John, We thank you for coming back on this positive experience at Platine Hotel !It is a pleasure to hear that you enjoyed the great location of our 4-star boutique hotel and overall, the quality of the service provided throughout this stay among us ;)The remarks of our guests are precious. Your feedback regarding our breakfast is taken into account and will be useful in the frame of our quality approach. Sincerely hoping that you will accept to renew your trust in us on a next visit to Paris, See you soon, The Management

10/10 優異

Wenhelmina (wentzville)

讚好:設施服務
I have 4 days stayed in this hotel and everything exceeded my need. The staff are friendly and nice . The place is safe and nothing to worry wandering places around the area. The Eiffel Tower is 10 mins walking distance. I would recommended everyone to stay in this hotel
於 2024 年 3 月住了 4 晚
Platine Hotel 於 2024年3月25日的回應
Dear Guest, Thank you infinitely for sharing your full satisfaction following this stay at our 4-star boutique hotel ! It is a real pleasure to hear that you enjoyed the warm welcome of our team, the great location of Platine Hotel and overall, the quality of the service throughout this stay among us ;) Looking forward to having you again on a next visit to Paris, See you soon, The Management

6/10 一般

Larry

Extremely small rooms
於 2024 年 3 月住了 3 晚
Platine Hotel 於 2024年3月6日的回應
Dear Larry, Thank you for coming back on this stay at our 4-star boutique hotel. We regret to hear that the room set at your disposal did not totally met your expectations. The size of our superior rooms is similar to that of other Parisian establishments in our category. Next time you make a reservation, don't hesitate to contact our team, who will be delighted to help you find a room more to your liking.Hoping that you enjoyed the warm welcome of our team and the great location of our establishment, close to the famous Eiffel Tower. Best regards, The Management

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Rita

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Easy checkin , beautiful room, easy breakfast, easy access to shops, walking distance to metro….liked Disliked….rooms are small, no ventilation in bathroom, Carpet everywhere so dusty and elevator noisy. I would still recommend this hotel, had a good time.
於 2023 年 12 月住了 6 晚
Platine Hotel 於 2024年1月10日的回應
Dear Rita, Thank you for taking the time to share this positive review following your experience at our 4-star establishment. The entire team is delighted to note your overall satisfaction regarding the quality of the service provided throughout this stay at Platine Hotel ;)Of course, your remarks retained all our attention. The comfort our guests is the main of our concerns, and your feedback will be useful to optimize their experience. Sincerely hoping to welcome you again on a next visit to Paris, See you soon, The Management

10/10 優異

Georgiy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great little hotel. Nice Parisian atmosphere
於 2023 年 12 月住了 4 晚
Platine Hotel 於 2024年1月8日的回應
Dear Georgiy, We are delighted to note your full satisfaction at the end of this stay at our 4-star boutique hotel ! Thank you very much for sharing this excellent review. The entire team of Platine Hotel was happy to count you among our guests, and it is a pleasure to hear that you enjoyed the original setting in which we are lucky to welcome them, inspired by the 50s, as the quality of the service provided throughout your visit in Paris ;)Do not hesitate to renew your trust in us on a next trip to the City of Light, See you soon, The Management

6/10 一般

priscilla

讚好:職員與服務、住宿狀況和客房舒適度
Great amenities!
Great amenities! Close to restaurants and grocery and mall, far from sightseeing attractions. Be prepared to learn the public transportation if u stay here. Staff are nice and helpful! Room service food is delicious
於 2023 年 11 月住了 6 晚
Platine Hotel 於 2023年11月20日的回應
Dear Priscilla, Thank you for taking the time to come back on your experience at our 4-star establishment. It is a pleasure to note your overall satisfaction, both regarding the warm welcome of our team, the comfort of the room set at your disposal or our great location, close to the subway, very convenient to explore our beautiful city ;)However, your assessment lead us to believe that we could still improve. Do not hesitate to submit us your remarks. Sincerely hoping that you will accept to renew your trust in us on a next visit to Paris, Best regards, The Management

10/10 優異

Mario

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2023 年 11 月住了 2 晚
Platine Hotel 於 2023年11月3日的回應
Dear Mario, Thank you very much for your excellent assessment and this pleasant review ! All the pleasure was for us to count you among our guests throughout this stay at our 4-star establishment, and the entire team of Platine Hotel will be happy to have you again on a next visit to Paris ;) Do not hesitate to renew your trust in us, See you soon, The Management

10/10 優異

hyacinth (brooklyn)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I really enjoyed our stay at the Platine hotel ! Staff was friendly , helpful and accommodating . I will definitely recommend this hotel!!
於 2023 年 9 月住了 6 晚
Platine Hotel 於 2023年10月30日的回應
Dear Hyacinth, All the pleasure was for us to welcome you at Platine Hotel ! Thank you very much for taking the time to share this positive review. We are delighted to hear that you enjoyed the warm welcome of our team and the quality of the service provided throughout this stay in our 4-star establishment ;)Do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great time , easy walking distance to Eiffel Tower and shopping mall, grocery store.
於 2023 年 9 月住了 5 晚
Katarzyna 於 2023年10月7日的回應
Dear Maria, Thank you for this lovely note. It was truly a pleasure to have welcomed you among us. We are delighted that you enjoyed your stay and we hope to welcome you again.Best wishes from Paris,

10/10 優異

Nnemdi (Brooklyn)

多人同遊
Beautiful boutique hotel rooms and intimate god location a clean, staff was amazing and pleasant. The old Hollywood glam esthetics are amazing!!
於 2023 年 9 月住了 2 晚
The Management 於 2023年10月3日的回應
Dear guest,Thank you for sharing your experience with us.It is such a pleasure to know that you made the most of your stay at Platine Hotel. We are glad that you enjoyed your room, and loved our service.We are looking forward to see you again,Kind regards,The Management

10/10 優異

Hélène

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Très bon Hôtel , idéalement situé à 20 mn à pied de la Tour Eiffel.
於 2023 年 9 月住了 2 晚
La Direction 於 2023年9月25日的回應
Chère Hélène, L'équipe du Platine Hotel vous remercie chaleureusement pour votre confiance et cet excellent retour ! Nous nous réjouissons de vous savoir conquise par cette belle expérience dans notre établissement 4 étoiles et son bel emplacement, idéal pour visite Paris ;) En espérant que nous aurons le plaisir de vous accueillir de nouveau, À bientôt

8/10 不錯

Erik

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 9 月住了 5 晚
Katarzyna 於 2023年10月7日的回應
Dear Erik, Thank you for this lovely note. It was truly a pleasure to have welcomed you among us. We are delighted that you enjoyed your stay and we hope to welcome you again.Best wishes from Paris,

10/10 優異

Julie

伴侶同遊
Quirky Marilyn Monroe movie themed hotel. Friendly service and good location .
於 2023 年 9 月住了 3 晚
The Management 於 2023年9月20日的回應
Dear Julie, Thank you so much for taking the time to share this excellent review ! It was a real pleasure to welcome you at our 4-star establishment for make you dive in its original universe. We are also delighted to note your full satisfaction regarding the quality of the service provided all along this stay ! Do not hesitate to renew this great experience at Platine Hotel on a next visit to Paris, See you soon,

10/10 優異

RICHARD

讚好:整潔度、住宿狀況和客房舒適度
Attractive boutique hotel near Eiffel Tower
Great one night stay, hotel design is very cute, room was small but worked fine. Location is great, walking distance to a lot of restaurants and stores but on a quiet street.
於 2023 年 9 月住了 1 晚
Platine Hotel 於 2023年9月18日的回應
Dear Richard, What a pleasure to discover your excellent review ! Thank you infinitely for taking the time to share so much satisfaction at the end of this experience at our 4-star establishment ! The entire team of Platine Hotel is delighted to hear that the quality of the service provided all along this stay totally complied with your expectations. Do not hesitate to renew your trust in us on a next visit to Paris, See you soon, The Management

10/10 優異

matthew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff. Receptionist was great
於 2023 年 9 月住了 1 晚
Katarzyna 於 2023年9月16日的回應
Dear Matthew, What a lovely comment. We are delighted that you appreciated our staff. It was a pleasure to have welcomed you at the hotel and we hope to see you again. Best wishes from Paris.

10/10 優異

Montana

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Katarzyna 於 2023年9月12日的回應
Dear Montana, What a lovely note! We are delighted that you enjoyed your stay. It was a pleasure to have welcomed you among us and we hope to see you again. Best regards,

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Katarzyna 於 2023年9月9日的回應
Dear Robert, Thank you for this wonderful note. We are delighted that you enjoyed your stay among us. It was a pleasure to have welcomed you and we hope to see you again during your next Parisian stay. Best regards, Katarzyna

10/10 優異

Nicole

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the family room so I could have my own space apart from the kids, and the bonus of a door outside of our doors that faced each other for extra security and privacy. Very clean, no problems at all. The staff was great, friendly and very accommodating. The big bonus was obviously all of the Marilyn Monroe decor and paraphernalia. It’s located around the corner from lots of food and a huge mall, you can walk about a block and see the Eiffel Tower which is about a 10-minute bike ride or Metro ride away (you have to switch trains once), and the Metro stop is also about a block away. We had a great time, and were almost sad to leave! I would highly recommend!
於 2023 年 8 月住了 5 晚
Katarzyna 於 2023年9月9日的回應
Dear Nicole, What a lovely review! Thank you for having taken your time to describe your stay among us. It was a pleasure to have wlecomed you.We are delighted to discover that you enjoyed your stay and that the hotel met all of your expectations. This is the biggest reward for every hoteliere to read such a nice comment. It means that all our hard work payed off and we made your stay special. It is always our utmost priority. We would like to thank you again for your stay and we hope to see you again during your next Parisian stay.

10/10 優異

Elizabeth

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great spot and brilliant with kids!
The staff were friendly, the rooms beautiful and clean. Our boys loved the games room. Great location too. 20 minutes or so from Eiffel Tower, 5 minutes to the river and from there, you can see the tower anyway. Lots of shops and cafes all around, that served all day. Can recommend cafe Lutetia. Would stay again, definitely. Do the river cruise too!
於 2023 年 8 月住了 2 晚
Katarzyna 於 2023年8月29日的回應
Dear Elizabeth, Thank you for for this lovely comment. It was a pleasure to have welcomed you and we are delighted to discover that you enjoyed your stay among us. We hope to welcome you again during your next Parisian stay. Best regards,

10/10 優異

Moayad

I luv it
於 2023 年 7 月住了 1 晚
Katarzyna 於 2023年8月5日的回應
Dear Moayad, Thank you for this wonderful comment. It was a pleasure to have welcomed you and we are delighted that the hotel met your expectations. We hope to see you again during your next Parisian stay. Best wishes from Paris,

8/10 不錯

AIMEE

家人同遊, 伴侶同遊
讚好:整潔度和職員與服務
A nice small hotel . Rooms were small which we expected. I was disappointed that both rooms weren't ready when we arrived. Also would have loved to know that there is only 1 channel on tv in English. Their channel played an old movie on repeat. There is a nice mall and shopping within 1 block but note everything doesn't open until 9 or 10 am and closed at 9 pm . We never got to enjoy these shops.
於 2023 年 7 月住了 2 晚
Katarzyna 於 2023年8月5日的回應
Dear Aimee, Thank you for having taken your time to share your experience in Platine Hotel. We are delightful to read that you enjoyed your stay. We have taken notes of your remarks concerning the channels in English language. It is important to know for us what we should improve in terms of the services and amenities we offer to our guests. It was a pleasure to have welcomed you and we hope to welcome you again. Best wishes from Paris.

6/10 一般

真實旅客

商務旅客
不滿:整潔度
於 2023 年 7 月住了 1 晚
KATARZYNA 於 2023年7月8日的回應
Dear Guest, Thank you for your note. We are sorry that your stay did not go exactly as we would expect. Next time do not hesitate to give us more information so that we know what we should do better next time. We stay at your disposal in case you need any further assistance. Best regards, Katarzyna

10/10 優異

Anita (Fox Point)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and quiet hotel. Included breakfast which was very good.
於 2023 年 6 月住了 3 晚
KATARZYNA 於 2023年7月1日的回應
Dear Anita, What a lovely comment. We are delighted to discover that you enjoyed your stay. It was a pleasure to have welcomed you and we hope to see you again. Best regards

10/10 優異

Nancy

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Das Hotel ist in einer ruhigen Lage 20 Minuten zu Fuß vom Eiffelturm entfernt. Zur RER C sind es 5 Minuten. Es ist schön und gemütlich eingerichtet und bietet alle Annehmlichkeiten, die für eine Reise notwendig sind (Hygieneartikel, tägl. Zimmerreinigung). Das Frühstück ist klein, aber fein. In der unmittelbaren Umgebung sind mehrere Supermärkte und Geschäfte. Für eine Städtetrip nach Paris sehr gut gelegen, da man alle Attraktionen von hier aus sehr gut erreichen kann. Das Personal ist rund um die Uhr erreichbar und man kommt jederzeit ohne Probleme in das Hotel. Ich würde es definitiv weiterempfehlen.
於 2023 年 6 月住了 3 晚
KATARZYNA 於 2023年7月1日的回應
Dear Nancy, What a lovely comment. We are delighted to discover that you enjoyed your stay. It was a pleasure to have welcomed you and we hope to see you again.

10/10 優異

Steven

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank you Platine for A Lifetime of Good Memories
we fell in love with this Hotel and would stay again if we ever return to Paris. The staff was fantastic and totally committed to providing excellent customer service. The manager (Katarzyna) and all desk receptionists, especially Elizabeth, were helpful and dedicated to making our stay as enjoyable as possible. This hotel is scrupulously clean and the morning breakfasts were spectacular --eggs, sausage, pancakes, potato patties, cheese, fruit, various pastries, cereals, etc. We celebrated our 50th wedding anniversary during our stay and the staff went for far as to scatter rose pedals on our bed in celebration of our anniversary. Additionally, the location of this hotel is within walking distance of the Eiffel Tower, several restaurants, and a convenient grocery store.
於 2023 年 5 月住了 3 晚
Katarzyna 於 2023年7月1日的回應
Dear Steven, I would like to thank you for having taken your time to write this wonderful review about your stay in Platine Hotel. It was really a pleasure to have welcomed you and we consider ourselves lucky to have guests like you. We are very delighted that our hard work was fruitful and we managed to make your stay memorable. I will not hesitate to share this comment with Elissavet who will be very happy to discover it. I would also like to thank you for mentioning my name. It is my main objective as a manager to make sure that you are well taken care of and that you can feel like at home even if you are so far away from it. Thank you again for having chosen Platine Hotel for this special occasion and we hope to see you again. Best wishes from Paris, Katarzyna

6/10 一般

Swen (Berlin)

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Das Zimmer war winzig und dunkel, mit schwarzen Tapeten und einem schmutzig wirkenden dunklen Teppich. Die Bilder auf Expedia haben uns einen völlig anderen Eindruck vermittelt. Ferner ist die "Bar" lediglich eine Art Selbstbedienungstisch mit Vertrauenskasse. Sehr enttäuschendes Hotel.
於 2023 年 5 月住了 6 晚
KATARZYNA 於 2023年6月10日的回應
Dear Swen, I really thank you for taking time to answer this survey.You can be sure I will share your feedback with the whole team.In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services.This makes your feedback very precious for us, and I thank you again for sharing it.The whole team will be glad to welcome you again soon at the Platine.We remain at your disposal.Best regards.Katarzyna

10/10 優異

Paula

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to shopping and a 25 minute walk to the Eiffel Tower. Staff very friendly, room’s extremely clean and quiet.
於 2023 年 5 月住了 4 晚
Katarzyna 於 2023年5月24日的回應
Dear Paula, Thank you for this wonderful note. It was a pleasure to have welcomed you in Platine Hotel. We are delighted to learn that you enjoyed your stay among us. We really hope to welcome you again. Best regards,

10/10 優異

Steven

讚好:整潔度和客房舒適度
於 2023 年 5 月住了 4 晚
Katarzyna 於 2023年5月24日的回應
Dear Steven, Thank you for this wonderful note. It was a pleasure to have welcomed you in Platine Hotel. We are delighted to learn that you enjoyed your stay among us. We really hope to welcome you again. Best regards,

10/10 優異

jose alberto

於 2023 年 4 月住了 3 晚
Katarzyna 於 2023年5月6日的回應
Dear Jose Alberto,Thank you for this wonderful note. We are really delighted to read that you enjoyed your stay in Platine Hotel. It was a pleasure to have welcomed you and we hope to see you again during your next Parisian stay. Best regards,

8/10 不錯

Bernard

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Katarzyna 於 2023年5月6日的回應
Bonjour, Merci pour cette merveilleuse note. Ce fut un plaisir de vous accueillir à l'hôtel Platine. Nous sommes ravis de lire que vous avez apprécié votre séjour. Nous espérons vous accueillir à nouveau lors de votre prochain séjour Parisien.Cordialement,

10/10 優異

Anna

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
Katarzyna 於 2023年5月6日的回應
Dear Anna, Thank you for this wonderful note. We are really delighted to read that you enjoyed your stay in Platine Hotel. It was a pleasure to have welcomed you and we hope to see you again during your next Parisian stay. Best regards,

6/10 一般

Nazret

讚好:職員與服務和住宿狀況
於 2023 年 3 月住了 2 晚
KATARZYNA 於 2023年4月22日的回應
Dear Nazret, Thank you for your note. We are sorry that it is not as hight as we would expect it to be. Next time, do not hesitate to share more details so that we know how to improve. We stay at your disposal in case you may need any further assistance. Best regards,

10/10 優異

CHRISTOPHE

於 2023 年 2 月住了 2 晚
Katarzyna 於 2023年3月5日的回應
Dear Christophe,Thank you for this wonderful comment. We are delighted to read that you enjoyed your stay. It was a pleasure to have welcomed you in Platine Hotel and we hope to see you again very soon. Best wishes from Paris,

10/10 優異

Lukasz

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super schönes hotel in Marilyn Monroe style. Sehr hilfsbereite personal und top Lage.
於 2023 年 2 月住了 3 晚
Katarzyna 於 2023年3月5日的回應
Dear Lukasz, Thank you for this wonderful comment. We are delighted to read that you enjoyed your stay. It was a pleasure to have welcomed you in Platine Hotel and we hope to see you again very soon. Best wishes from Paris,

10/10 優異

Sylvia

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mooi rustig gelegen hotel
於 2023 年 1 月住了 1 晚
Katarzyna 於 2023年2月11日的回應
Bonjour, Merci pour cet adorable commentaire. C'était un plaisir de vous accueillir dans notre hôtel. Nous sommes ravis de lire que vous avez passé un bon moment et que vous avez apprécié notre personnel ainsi que le design et votre chambre. Nous espérons pouvoir vous accueillir à nouveau.

10/10 優異

Sylvia

於 2023 年 1 月住了 1 晚
Katarzyna 於 2023年2月11日的回應
Bonjour, Merci pour cet adorable note. C'était un plaisir de vous accueillir dans notre hôtel. Nous sommes ravis de lire que vous avez passé un bon moment. Nous espérons pouvoir vous accueillir à nouveau.

8/10 不錯

Vegard Bruvoll

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stilig men litt trangt
Stilig tema-hotell, men rommet var lite. Vanskelig for et par med to store kofferter :) Upraktisk glassdør til badet som ikke lot seg lukke helt igjen og gjorde det upraktisk å gå på toalettet mens partneren var på rommet. To store kjøpesentre rett over gaten og en del spisesteder og metro i nærheten. Ellers må man belage seg på en del gåing siden hotellet ligger sør for Eiffeltårnet og sentrale Paris. Fungerte fint med 3-dagers pass, Paris Visite, på metroen. Fikk dessverre ikke tid til å prøve spa og fitnessrom. Alt i alt et fint men trangt hotell med en kul stil.
於 2023 年 1 月住了 4 晚
Katarzyna 於 2023年1月28日的回應
Dear Vegard Bruvoll, Thank you for your stay in our Hotel. We are glad that you had overall a good stay with us. We took notes of your remakrs concerning the room. they are important for us as we are constantly working on improving the quality of our services. We hope to welcome you again. Best regards,

8/10 不錯

Youssef

於 2022 年 12 月住了 1 晚
Katarzyna 於 2023年1月14日的回應
Bonjour, Je tenais à vous remercier d’avoir pris le temps de répondre à cette enquête.Je ne manquerais pas de faire remonter vos commentaires à toute l’équipe.En tant qu’hôtelier notre première mission est de faire en sorte que nos clients passent un agréable séjour. Pour se faire nous avons évidemment besoin d’échanger avec nos hôtes afin de sans cesse essayer d’améliorer nos services en nous basant sur les expériences de nos clients.C’est pour cette raison que votre avis nous est précieux et je vous remercie encore de nous l’avoir donné.Toute l’équipe et moi-même espérons pouvoir vous accueillir à nouveau prochainement au Platine.Restant à votre disposition.Sincèrement.

8/10 不錯

ISABELLE-AUDREY

讚好:整潔度、職員與服務和住宿狀況
於 2022 年 12 月住了 4 晚
Katarzyna 於 2023年1月14日的回應
Bonjour, Je tenais à vous remercier d’avoir pris le temps de répondre à cette enquête.Je ne manquerais pas de faire remonter vos commentaires à toute l’équipe.En tant qu’hôtelier notre première mission est de faire en sorte que nos clients passent un agréable séjour. Pour se faire nous avons évidemment besoin d’échanger avec nos hôtes afin de sans cesse essayer d’améliorer nos services en nous basant sur les expériences de nos clients.C’est pour cette raison que votre avis nous est précieux et je vous remercie encore de nous l’avoir donné.Toute l’équipe et moi-même espérons pouvoir vous accueillir à nouveau prochainement au Platine.Restant à votre disposition.Sincèrement.

4/10 欠佳

Søren Erik

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Petit - No cleaning - Dark expensive.
Alt er småt -værelser, morgenmads sted, 1 elevator til 6 etager - alt er mørkt / sort - rengøring meget mangelfuld - vaskeklud smidt i værelset fra tidligere gæst, lå i hjørnet af værelset efter 3 dages ophold endnu - ingen opfyldning af minibar eller kaffe på værelset - ikke et sted jeg kan anbefale
於 2022 年 10 月住了 3 晚
Katarzyna 於 2022年10月8日的回應
Dear Erik,Thank you for your feedback. We are disappointed to see this low note. I cannot fully agree that there was no cleaning because when you came at the reception I asked the housekeeping to make your room. Our housekeeping deparment starts cleaning the departures first and after they do clean the rooms of guests who are already there. At this time, the hotel is fully booked and the ladies have lots of work but it does not mean they would omit your room. We stay at your disposal in case you have any further questions or concerns.

8/10 不錯

Charles

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel - good location
Good stay. Weren't in the hotel that much so hard to comment on anything other than the rooms which were fine- bit small - but fine.
於 2022 年 9 月住了 2 晚
Katarzyna 於 2022年10月8日的回應
Dear Charles, I really thank you for taking time to answer this survey.You can be sure I will share your feedback with the whole team.In hospitality industry our first and main goal is to make sure our guest enjoy their stay. That’s why we definitely need to share with our guest about their feelings and use their impressions to improve our services.This makes your feedback very precious for us, and I thank you again for sharing it.The whole team will be glad to welcome you again soon at the Platine.We remain at your disposal.Best regards.

4/10 欠佳

Franck

商務旅客
讚好:整潔度和住宿狀況
不滿:職員與服務
Séjour affaires a ne pas refaire
Fortement déçu pour la première fois alors que d’habitude non… Compliqué pour disposer d’une table à repasser, de café dans la chambre.. Du bruit dans la salle de bain Franchement décevant pour un prix élevé
於 2022 年 9 月住了 4 晚
Katarzyna 於 2022年10月30日的回應
Bonjour, Je tenais à vous remercier d’avoir pris le temps de répondre à cette enquête.Je ne manquerais pas de faire remonter vos commentaires à toute l’équipe.En tant qu’hôtelier notre première mission est de faire en sorte que nos clients passent un agréable séjour. Pour se faire nous avons évidemment besoin d’échanger avec nos hôtes afin de sans cesse essayer d’améliorer nos services en nous basant sur les expériences de nos clients.C’est pour cette raison que votre avis nous est précieux et je vous remercie encore de nous l’avoir donné.Nous espérons vous accueillir à nouveau.

10/10 優異

Sadjad Ali

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is zeer aangenaam en dichtbij alles aanrader!
於 2022 年 8 月住了 2 晚
Katarzyna 於 2022年9月10日的回應
Dear Sadjad Ali, Thank you for your lovely review! Are wre delighted to read that you appreciated your stay at Platine Hotel. We are looking forward to seeing you during your next Parisian trip. Best regards,

2/10 很差

Roula

於 2022 年 8 月住了 2 晚
Katarzyna 於 2022年8月25日的回應
Dear Roula, We are very surprised by this note. It is a pity that you did not give us more information as we do not know what went wrong during your stay. Please do not hesitate to contact us if you need any kind of assistance. Best regards,

10/10 優異

Marcos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
GreT location. Ted at front desk was extremely helpful! Showers were a little quirky and the doors need better wedges.
於 2022 年 8 月住了 3 晚
Katarzyna 於 2022年8月25日的回應
Dear Marcos, Thank you for this wonderful note. I will not hesitate to share this review with Ted. He is a great receptionist with lots of experience so I am sure he has welcomed you very well. We took notes of your remarks and we will transfer them to our housekeeping department that will take care of it. Best regards

10/10 優異

Hugo

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
Katarzyna 於 2022年8月25日的回應
Bonjour, Merci pour cette merveilleuse note ! Au plaisir de vous accueillir à nouveau.Bien à vous,

10/10 優異

Lele

於 2022 年 7 月住了 6 晚
Katarzyna 於 2022年8月25日的回應
Dear Lele, Thank you for this wonderful note! We hope to see you again during your next Parisian trip! Best regards