「Disappointing experience, it's hard to imagine this room costs £180. The floor creaks. The air conditioner is broken, the safe has no batteries, and the air conditioner remote has no batteries. The room is small, and there is guitar playing downstairs early in the morning, making it impossible to sleep. The sound insulation is poor, and you can often hear laughter from the next room. The hallway is very narrow. It feels damp. It is also far from the city center. I would definitely not choose...
「Booked 2 rooms for work collegues over 2 nights , Hotel reception would not give them 2 rooms and made them use 1 room with only 1 bed. Too late for us to do anything about it, did not stay the 2nd night 」
「Do not trust these guys.
This property was advertised as available next day for a one night stay so I paid my booking fee in good faith.
When I then requested the offline check in form by texting as instructed the host was rude and replied that:-
1. Reservations needed to be made earlier.
2. One night stays were not allowed
3. They had no availability for my booking
4. Their name was Augustine. 5. To ask Hotels.com for a refund.
The host then ignored my requests for further assistance so...
「The room is nicely decorated and the staff are friendly. But one thing to note, it’s not in the city centre. You have to take bus or metro to the city centre, taking around 30-45 mins. Btw, the bus service in London is quite stable and convenient.」
「We stayed at this hotel for ten nights, and the overall experience was extremely disappointing.
On the very first night, we noticed that the air conditioner was making loud and disturbing noises. Despite reporting this issue to the hotel several times, no effective solution was provided. It was not until the seventh day of our stay that we were finally allowed to change rooms.
However, the new room was poorly prepared and lacked several basic amenities — one set of towels was missing, there...