Penfield Hotel with Pool

"The breakfast needs to have a waffle maker. With the cost of the room rate, they should at least have that. "

"We loved it!!"

"Reserved a double room. Stayed with my teenage daughter and was given a king room. Tried to change after we got our keys and was told there was nothing they could do because they were sold out. I had to share a bed with my large child. Also, we were given an accesible room for the second weekend in a row. This hotel was cleaner than Irondequoit but there was no manager available to discuss the situation with and we paid up for two beds and didn’t get what we paid for. Btw, we checked in at 3:11 pm so it was just minutes after we were allowed to so it wasn’t late check in or anything. Never heard from management. Will never trust Hampton Inn again. "

"Guest service was wonderful, breakfast was varied, hot and stocked. Front desk was attendant was great. Property and rooms were clean and fresh. "

"Very convenient."

"Clean hotel. Near a lot of stores and restaurants."

"Check in was smooth and room was clean and as expected, overall great experience, one of my favourite Home2 locations."

"Another guests 2 dogs kept barking at all families they saw"

"The staff at the Double Tree makes you feel right at home all the while making you feel like your a VIP. They have everything you need in the hotel if you dont want to leave but are also in a primary location where there are many things to do and eat. They made my sons birthday weekend super special from the front desk check in to getting a shirley temple from the in house bar and grill. "