Perth Penguin Island Hotels

"Gabriel at the front desk was particularly helpful in printing out my boarding pass. My cell phone was acting up when I got to airport, so I was especially grateful for the time he took. Thank you! "

"Parking was full when I arrived and I was told to park down the hill by the river. There was a graduation party and they were busy. I am a single 60 year old and was expected to lugg all my luggage up a hill on my own, I said I can't do that and was eventually told to park my car outside the hotel. At $65.00 per day fees that's not good enough. I lost my credit card an hour earlier so I had already paid for the hotel but I needed the card for deposit, I had plenty of cash but was told they do not accept cash. I couldn't pay with Australian dollars at a hotel in Australia? The manager was called, he kept telling me he couldn't accept cash then he said ok with a very disgruntled attitude he put my $50.00 notes under a counterfeit detector, I was treated like a criminal not a valued guest. The next morning I went shopping in Perth and placed a please clean my room on the door. I came back at 2.30 and the room had not been cleaned, they did apologize after I rang to let them know but I didn't want to go out again just to let the cleaner do her job. "

"Pros - Decent room for the price, clean and neat bed, working AC and nice staff. Cons - Missing spoon, dirty cups, missing tea towel and washing up sponge, (had to request from reception). Found a dirty pair of underwear in the kitchen cupboards when searching for a tea towel. Informed staff, they told me I should have seen the state or the room before! Hair in the shower, on the toilet, on the table. Body fluids on the toilet wall. Mould in the bathroom basin. Bad and strong ozone smell in the room on check in which required airing for a good while. Rubbish and smashed glass at room entryway. Dubious neighbour with associated activities in the next room. Loud police presence day and night in the area. Unsafe feel to the neighbourhood. Regret booking here with a child. Not relaxing especially with a $250 cleaning/damage bond pending."

"Hougoumont Hotel is a little gem of an inn centrally located in Fremantle. I could easily walk wherever I needed to go within 15 minutes. My room was small but clean and modern looking. The staff were very friendly and replaced my lost access card in a snap. I highly recommend them! "

"Very clean and modern. Comfortable beds. "

"Great stay, best rest with a super comfy bed. Minimal and gorgeous view. Missed out on our welcome drinks due to miscommunication. "

"The kitchen was ok. Frying pan hopeless. No real sharp knife. No salt and pepper satchets. No bedside lamps and no power point in mezzanine bedroom. Trying to get suitcase up the spiral staircase hopeless. Couches are so uncomfortable. Considering room for 6, 9nly couch seating for 4."

"Kids loved the self serve breakkie. My son ate as much as he could. I just wish there were some gluten free options for my coeliac daughter "

"Breakfast is adequate milk is watered down and tasteless. Rooms are neat as a pin and very tidy comfortable bed lovely. Very peaceful. Staff are friendly and polite. "