Thank you for taking the time to let us know how we are doing. We hope to see you again.

Dear Paschal,Thank you for the wonderful rating!

Dear Arianna,Thank you for celebrating your birthday with us! We're thrilled to hear that our staff made you feel welcomed and provided attentive service throughout your stay. It's wonderful to know that you found your room beautiful and that the check-out process was smooth. We look forward to welcoming you back for another memorable stay.

Dear Steve,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

Dear Elizabeth,Thank you for the wonderful review!

Dear Erin,Thank you for taking the time to leave a review. We're truly sorry to hear about your experience with breakfast during your recent stay. Your feedback is invaluable to us as we strive to provide the best possible service to all our guests. Please know that we take your comments seriously and will address the issue with our breakfast team to ensure that items are stocked promptly and efficiently to accommodate our guests' needs in a timely manner. We appreciate you bringing this to our attention and hope to have the opportunity to exceed your expectations during any future visits.

Thank you for the wonderful rating!

Thank you for the wonderful rating!

Dear Aretha,We're thrilled to hear that you enjoyed your stay with us! Ensuring a clean and welcoming environment for our guests is always our top priority, and it's wonderful to know that our efforts were appreciated. Our staff takes great pride in providing friendly and attentive service, and your kind words will surely motivate them to continue delivering exceptional experiences. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!

Thank you for the kind words about the staff! We are all happy to hear you enjoyed the stay, see you again soon!

Dear Alvin,We're thrilled to hear you had a very positive experience during your stay with us! Thank you for taking the time to share your feedback. We always strive to provide exceptional service and ensure our guests feel comfortable and well taken care of. If there's anything specific that stood out to you or any suggestions you have for how we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Dear Maura,Thank you for the wonderful review! We are happy to hear that you enjoyed your stay and our staff took great care of you. We hope to welcome you back in the future!

Dear Kristi,Thank you for the wonderful rating!

Dear James,Thank you for taking the time to leave feedback for us! We appreciate you choosing to stay with us and hope to serve you again in the future.

Dear Naomi,Thank you for staying with us! We're glad you enjoyed your stay overall. We apologize for the stains and appreciate your feedback. We'll address this promptly. We hope to welcome you back soon!

Dear Keidi,Thank you for the wonderful rating! We appreciate you choosing to stay with us and hope to serve you again in the future.

Dear Desiree,Thank you for the wonderful review! It pleases us to hear you enjoyed your stay and hope to serve you again in the future.

Dear Sharon,Thank you for the wonderful review! We are pleased to hear you enjoyed your stay and hope to serve you again in the future.

Dear Nekeya,We apologize for the cleanliness issues you encountered during your stay. We'll address them with our teams. We're glad our front desk staff provided helpful service. Your feedback is valuable, and we aim to exceed your expectations in the future.

Thank you for your positive review! We're delighted you enjoyed our great service and breakfast. We hope to welcome you back in the future!

Dear Katina,We're thrilled to hear that you found our rooms spacious and clean, and that our staff was polite during your stay. Thank you for your positive feedback!

Thank you for your wonderful review! We're glad you found your room clean and comfortable and that you experienced a peaceful environment. We look forward to welcoming you back!

Thank you for your review. We're glad you found the room nice, although we apologize for any issues with the box springs. Your feedback on the coffee bar is noted, and we'll strive to improve. We're pleased you enjoyed the breakfast and our location. We appreciate your willingness to stay with us again and look forward to welcoming you back.

Thank you for your wonderful feedback! We're thrilled you enjoyed our staff and amenities. Your kind words mean a lot to us, and we'd be honored to welcome you back anytime.

Thank you for your review. We noticed the 2/5 rating and would appreciate more details to better understand your experience and address any concerns. Please feel free to reach out directly. Your feedback is invaluable to us, and we hope to have the opportunity to improve your experience in the future.

Brandon, thank you for reviewing the hotel. We hope that you come back soon!

Ines, thank you for reviewing the hotel!

Thanks for the review! We love to hear you enjoyed your stay.

Dear Teresa,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we'll use it to improve. If you have any specific concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to better serve you in the future.

Thank you for your glowing review! We're delighted that you found our hotel to be impeccably clean and up-to-date. Providing a top-notch experience for our guests is our priority, and we're thrilled that you enjoyed your stay with us. We hope to welcome you back soon for another fantastic experience.

Thank you for the review!

Sorry to hear about your dissatisfaction with the room, we will work with our team to ensure this is a better stay for you in the future.

Thank you for the review!

Thank you for reviewing the hotel! We are happy you are happy:)

Dear Joshua,As explained to you during the situation - we do not take credit cards over the phone and we only accept credit card authorization forms for established accounts with our sales team. I apologize for the inconvenience but that is our hotel policy to prevent fraud. If you need further explanation and/or then feel free to reach me directly.

Thank you for reviewing the hotel!

Thank you for sharing your compliments on your recent stay at The Springhill Suites Pensacola. On behalf of our team, we can't wait to welcome you back to our property!

Dear John,Thank you for the wonderful rating! We hope to serve you again if your travels bring you back to Pensacola.

Dear Barbara,Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience you experienced with the absence of tea during breakfast.We understand that not everyone drinks coffee, and we strive to accommodate the diverse preferences of our guests. Your feedback is invaluable to us, and we will take immediate steps to address this issue to ensure that tea is readily available for our guests in the future.Please accept our sincere apologies once again, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

Dear Alicia,Thank you for taking the time to leave a review! We are pleased to hear you enjoyed your stay. We would love to serve you again if your travels bring you back to Pensacola

Dear Lisandra,Thank you for your recent review. We apologize for the noise disturbance and cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address these concerns promptly with our maintenance and housekeeping teams to ensure a more comfortable experience for future guests. We appreciate your valuable feedback and hope to welcome you back for a better stay in the future.

Thank you for the review!

Daryl,Thank you for the feedback, we will take this information to ensure these issues do not occur again in the future.

Thank you for reviewing the hotel!

Thank you for the review.

Thank you for the review and we appreciate your feedback.

Thank you for the review!

Thank you for taking the time to review the hotel, we appreciate your feedback!

Thank you for the kind review! We will share with our staff during our daily meetings.

Thanks for the review!