2/10 很差
Aaron
家人同遊
2025 年 10 月 21 日
不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible. It’s a truck stop hotel at best…. Online shows it as a decent place with a pool. We arrived at 11pm and booked adjoining rooms. I called ahead to make sure the rooms were clean and ready for our late arrival during parents weekend at ISU. They assured me everything was clean and the adjoining rooms were ready.
I arrived and was told after check-in that the hotel was full and they could not accommodate adjoining rooms. Ok, no big deal. I was skeptical because the lobby smelled very bad and was dirty.
We went to the first room and someone had recently smoked marijuana in the room. It was strong and fresh like a skunk.
We walked to the second room and I was hoping my girls would be ok there and I’d tolerate the weed room…. We open the door to a misty smell and I pulled down the comforter and there was dried blood stains on the sheets.
I spoke to the same front desk guy and he said he was booked and did not have a cleaning person or clean sheets. At first he argued that it wasn’t blood and I asked him if he would sleep there. He said “No.”
No clean sheets, no extra rooms. We left and stayed downtown Peoria at a nicer hotel. We were stuck and they left us hanging BAD after midnight.
*Update it took over one month for Expedia and this hotel to refund my money. Never again. BEYOND HORRIBLE.
Aaron
於 2025 年 9 月住了 2 晚