Reno Peppermill Hotels

"We checked in at 8:30 pm and our room was not ready. We waited 2 hours before asking for an update. We were told our room was being cleaned at that moment. An hour later, no contact--they had said they would text us. Inquired again at the front desk and we were offered a different room as the type of room we reserved still wasn't ready. At this point it was almost midnight and we have two little kids. Our room was an upgrade but didn't have enough beds. Staff were very nice and apologetic. Clearly this hotel was short-staffed and probably need to prioritize/communicate better. Room was very nice and clean but we probably won't stay here again."

"Great value "

"We stay here 2-3 times a year and have never been disappointed. The Tuscany Tower is our favorite. Rooms are nicely appointed and very quiet."

"I would never recommend this hotel. I is a cheap motel parading as a hotel. The bathroom had mold growing. There bedding, mattress, and pillows were terrible. The building had a bad smell in general. To top it all off, the price was high. "

"Everything was excellent"

"Cleanest hotel in Reno, dog friendly, and no smoking. Will book again! "

"The worst experience ever!!!! Will never stay here again. In fact we had to check out of the room early and lose our money because we can’t even sleep at all. There’s some kind of violence going on next door and the people were screaming and yelling and slamming door until 5:30am. You can hear the phone ring in the next room and the whole conversation. When we opened the patio door and there are homeless people walking around. It’s kind of scary to stay there. Stay away."

"Great space for a weekend stay. The room was clean and had everything we needed. Loved having a full sized fridge and washer/dryer. Gated parking was also a bonus. Movie theater and coffee shop within walking distance. Tesla charges less than 1 minute drive was a plus!"

"Beautiful house!"