接待處

Aurea Hotel Perth Kings Park的評價

3.5 out of 5
Aurea Hotel Perth Kings Park
166 Mounts Bay Rd, Perth, WA

評價

9.2

卓越

10 分評分,優異;93 則評價中有 66 則" "
8 分評分,不錯;93 則評價中有 18 則" "
6 分評分,一般;93 則評價中有 6 則" "
4 分評分,欠佳;93 則評價中有 2 則" "
2 分評分,很差;93 則評價中有 1 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Noela

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked how close it was to the city and to the Mounts bay Hospital being right next door
於 2024 年 5 月住了 2 晚

10/10 優異

Nathan (chandlersford)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience and friendly staff
於 2024 年 2 月住了 1 晚

8/10 不錯

Simon (Morayfield)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really good stay, surprised at the price and quality of stay. Staff were excellent, short walk to CBD, will defo stay here again next time.
於 2024 年 4 月住了 3 晚

10/10 優異

Alvaro Mojica

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location, clean and comfortable bed
於 2024 年 4 月住了 1 晚

6/10 一般

Jacobus

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking small for big vehicles and not enough Room very small no chair or area to work with laptop must sit on bed very uncomfortable
於 2024 年 4 月住了 1 晚

10/10 優異

Eoin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Isobel

伴侶同遊
Close to facilities. Staff excellent. Carpet the ugliest I’ve ever seen…. Enjoyed our stay.
於 2024 年 3 月住了 7 晚

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location, very modern hotel. Would stay again when we come to Perth.
於 2024 年 3 月住了 4 晚

8/10 不錯

ANTON

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is very upmarket ,and was refurbished not so long ago. There is not enough parking spaces available for guests ,and I had to park in the street.
於 2024 年 3 月住了 2 晚

10/10 優異

christine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, modern great staff
於 2024 年 3 月住了 1 晚

8/10 不錯

Janine

讚好:住宿狀況
Very friendly staff
於 2024 年 3 月住了 7 晚

10/10 優異

JENNIFER

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A good spot near the city, affordable.
於 2024 年 3 月住了 2 晚

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

6/10 一般

Claudia

商務旅客
讚好:職員與服務
不滿:住宿狀況
I expected a desk in the hotel room. Without one, using a computer can prove difficult. The lighting, too, was not optimal, especially around the basin mirror. I also missed a full-length mirror. The staff were friendly.
於 2024 年 3 月住了 4 晚

10/10 優異

Linda (Anchorage)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect kings park access with exceptional clean place!
於 2024 年 3 月住了 1 晚

10/10 優異

Chantal

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles was netjes en schoon, alleen in badkamer liep water onder de deur door. Het zou fijn zijn als er als ontbijt een lopend buffet zou zijn.
於 2024 年 2 月住了 11 晚

8/10 不錯

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property has been very well renovated to a high level.Is is a little high tech in some ways what with the smart TV to us oldies but with a little help we got there.All in all would stay here again.
於 2024 年 3 月住了 3 晚

10/10 優異

Angela

讚好:整潔度、職員與服務和住宿狀況
Quiet and clean. Nice location.
於 2024 年 2 月住了 1 晚

10/10 優異

Darren

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Good price point and good value for money.
於 2024 年 2 月住了 1 晚

10/10 優異

Cynthia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing place to stay and so modern after their recent renovations. It’s a little bit away from the city centre so you’ll have to get an Uber or drive to reach the area. The pool was a little underwhelming but the bathrooms and room itself was amazing - especially considering its price.
於 2024 年 2 月住了 2 晚
Mostafa 於 2024年2月26日的回應
Thank you so much for your glowing review! We're thrilled to hear that you found our recent renovations to be modern and refreshing. While we're located a bit away from the city center, we're glad to know that you found transportation options convenient. Your feedback about the pool is duly noted, and we'll strive to enhance that experience for our guests in the future. Nonetheless, we're delighted that you found our bathrooms and rooms to be exceptional, especially given the value. We look forward to welcoming you back for another amazing stay!

10/10 優異

Dawn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, friendly staff, very nice meals, close to public transport.
於 2024 年 2 月住了 5 晚

10/10 優異

Rina

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Quick and easy check in. The room was clean, quiet and well serviced each day. Staff were friendly and attentive. The hotel was within walking distance of restaurants and other facilities. Check out was also easy - only drawback is it takes too long for them to release bond.
於 2024 年 2 月住了 1 晚

8/10 不錯

Cintia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love this place 😍
於 2024 年 2 月住了 1 晚

10/10 優異

Fiona

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and friendly. Close to hopital for visiting. Great coffee!! Would definitely stay again
於 2024 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯

Andrew

讚好:整潔度和職員與服務
於 2024 年 2 月住了 1 晚

6/10 一般

Mark

讚好:整潔度、住宿狀況和客房舒適度
Modern and Free Parking
Great room, top quality facilities. Modern feel, infact the TV was so smart i couldn't work out how to watch live tv. Could only see app options. Popped down for breakfast but very poor choices available staff were chatting at reception and nobody was dining. So I opted for a local cafe instead. Free parking a big positive
於 2024 年 2 月住了 1 晚

10/10 優異

Kahurangi

於 2024 年 1 月住了 1 晚

10/10 優異

Nedra

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a newly renovated, clean and comfortable hotel. The staff were excellent and the bed was very big and comfortable. The only drawback is the lack of restaurant for dinner in the hotel and no nearby options. This is ok if you are prepared for it but the info provided says that there is a restaurant in the hotel.
於 2024 年 2 月住了 1 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 優異

Daiki

讚好:整潔度、職員與服務和住宿狀況
パース駅からは少し離れたとこにありますが、大きな荷物がなければモールやカフェへも歩いて移動できます。 最近できたホテルのようですが、スタッフの方も親切でお部屋も綺麗でした。
於 2024 年 1 月住了 2 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 不錯

ANTON

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

6/10 一般

Shirley

讚好:整潔度和職員與服務
We’ve stayed here many times when it was under different ownership and were really happy with the services, however, we were disappointed to find that the evening dining room was closed and there was nothing close by and no newspapers in the morning.
於 2024 年 2 月住了 1 晚
Mostafa 於 2024年2月7日的回應
Thank you for taking the time to share your feedback with us. We appreciate your loyalty to our establishment over the years and are sorry to hear that your recent experience did not meet your expectations. We apologize for any inconvenience caused by the closure of our evening dining room and the absence of newspapers in the morning. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 優異

Kazia

讚好:整潔度、職員與服務、設施服務和住宿狀況
While the shower was beautiful it wasn’t the best functuality wise, no matter what we tried the water always leaked out under the door and flooded the wash basin area. Otherwise absolutely amazing stay here!
於 2024 年 1 月住了 7 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for taking the time to leave us a glowing 5/5 review! We're delighted to hear that you found your stay with us to be absolutely amazing overall. We're thrilled that you appreciated the beauty of our shower.We apologize for any inconvenience caused by the water leakage issue you experienced. Your feedback is invaluable to us, and we'll certainly address this concern to ensure that future guests enjoy a seamless and functional shower experience. We appreciate your understanding and hope to welcome you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 優異

Sane

讚好:整潔度和住宿狀況
Good place overall
於 2024 年 1 月住了 2 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

10/10 優異

Ulrich

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just reopened after complete renovation. Very clean with very nice finish in and outside the rooms (fancy lighting including night mode in the rooms). Personal is extremely friendly and helpful. Walking distance to CBD and Elizabeth Quay.
於 2024 年 1 月住了 14 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our newly renovated property. It's fantastic to know that you found the rooms clean and well-appointed, with fancy lighting including night mode—a feature we're proud to offer for our guests' comfort and convenience.We're also delighted that our staff made a positive impression on you with their friendliness and helpfulness. Providing exceptional service is a top priority for us, and we're glad to hear that it contributed to your enjoyable stay.Our location near the CBD and Elizabeth Quay is indeed convenient for exploring the area, and we're pleased that it suited your needs perfectly.We hope to welcome you back again soon for another memorable stay! If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff were very helpful, pool area is nice but could do with a couple of lounge chairs. Amazing shower, clean rooms. Staff organised us an early check-in. Easy to walk to Kings Park and the river, lovely park across the street. Bar sells canned drinks only, no cocktails.
於 2024 年 1 月住了 1 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you found our staff to be helpful and that you enjoyed the pool area, even though we'll certainly take your feedback about the lounge chairs into consideration for future improvements.It's fantastic to know that you appreciated the cleanliness of our rooms and the quality of our showers. We always strive to maintain high standards of cleanliness and comfort for our guests.We're delighted that we could accommodate your request for an early check-in and that you found our location convenient for exploring Kings Park and the river. It's wonderful to hear that you enjoyed the nearby park as well.Thank you again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic experience in the future!

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the most hospitable hotels I've stayed in. If there was an issue they were quick to correct and welcoming throughout my extended stay for business. Highly recommend.
於 2024 年 1 月住了 11 晚
Mostafa 於 2024年1月26日的回應
Dear Christopher,Thank you for your glowing review! We're thrilled to hear that our hotel provided one of the most hospitable experiences for your extended business stay. We strive to address any issues promptly and are delighted that you found our team welcoming. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.Best regards,Aurea Hotel Perth Kings Park

10/10 優異

Sue

I liked it but is a bit hard when you have a shower,hasn’t got much space t hang your towel.Have to sit on the bed to have something to eat or drink
於 2024 年 1 月住了 1 晚
Mostafa 於 2024年2月7日的回應
Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed your experience overall. We apologize for any inconvenience you faced regarding the limited space for hanging towels and the need to sit on the bed while eating or drinking. Your comments are valuable to us, and we'll certainly take them into consideration as we continue to improve and enhance our amenities and facilities. If there's anything else we can do to make your next stay even more comfortable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 優異

Colleen

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service nothing too much trouble. We found a new favourite hotel to stay in when in Perth
於 2024 年 1 月住了 2 晚
Mostafa 於 2024年1月25日的回應
Dear Colleen,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our excellent customer service and that we have become your new favorite hotel in Perth. It is our utmost priority to ensure our guests feel well taken care of, and we are delighted to have exceeded your expectations.We look forward to welcoming you back on your next visit to Perth. If there is anything specific you would like to share or if there are ways we can further enhance your stay, please feel free to let us know. Your feedback is invaluable to us.Once again, thank you for choosing us, and we appreciate your kind words.Warm regards,Aurea Hotel Perth Kings Park

10/10 優異

Jane

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Touch of Luxury
Styed at Aurea with my daughter to see a show in Perth. They were clearly finishing off a refurb with a few tradesmen about and the dining area for breakfast was out of service. (Only a very minor inconvenience.) The hotel was sparkling clean and fresh. Our room had robes, slippers, quality toiletries etc. The towels were large, super fluffy and just divine! Beds were very comfortable. The only thing I would note is that the rooms have nowhere to sit at all except on the bed which was not good for my back. There is a small balcony but no seating here either. This would not be suitable if you were travelling for work - nowhere to set up your laptop at all. All in all a very nice stay and I would come again.
於 2024 年 1 月住了 2 晚
Mostafa 於 2024年1月25日的回應
Dear Jane,Thank you for taking the time to share your feedback on your recent stay at Aurea. We appreciate your understanding regarding the ongoing refurbishment, and we apologize for any inconvenience caused by the temporary closure of the breakfast dining area.We are delighted to hear that you found the hotel to be sparkling clean and fresh, and that you enjoyed the amenities in your room, including the robes, slippers, and quality toiletries. It's wonderful to know that the large, super fluffy towels added to the comfort of your stay.We appreciate your valuable input regarding the lack of seating options in the rooms. We understand the importance of providing a comfortable and functional space for our guests, and your comments will certainly be taken into consideration as we strive to enhance our accommodations.We hope that, despite the minor inconvenience, you had an overall pleasant experience, and we look forward to the opportunity of welcoming you back for another stay. If there's anything specific you would like us to address for your future visits, please feel free to let us know.Thank you again for choosing Aurea, and we appreciate your thoughtful review.Warm regards,Aurea Hotel Perth Kings Park

10/10 優異

Antoinette

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Heatwave escape
We booked a getaway because I had a gift card for Hotels.com, plus award nights in order to escape during a heatwave. The staff are amazing - every single one of them! The lobby and front entrance are beautiful, the rooms are don’t have a lot of space for luggage storage, but the rainfall shower makes up for that. You also have a mini bar fridge, and tea/coffee making area. The air conditioner works brilliantly, as do the blackout curtains, and the are several different lighting setting. They have Smart TVs with access to all streaming providers- you just use your own account to login there. We loved everything about this, including its close proximity to the city, that we extended for an extra 2 nights. Will definitely book here again.
於 2024 年 1 月住了 4 晚
Mostafa 於 2024年1月25日的回應
Dear Antoinette,Thank you for sharing your wonderful experience! We're delighted you enjoyed our beautiful lobby, efficient amenities like the air conditioner and blackout curtains, and the convenience of the Smart TVs. We appreciate your understanding about the room's limited luggage space. It's fantastic that you extended your stay, and we can't wait to welcome you back!Sincerely,Aurea Hotel Perth Kings Park

10/10 優異

Kassandra

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very welcoming and friendly staff, and nice easy check in. Clean and comfortable room, it had everything we needed and the use of space was impressive. Free parking was a huge bonus too, and it was easy to find. Definitely recommend for a city getaway.
於 2024 年 1 月住了 1 晚
Mostafa 於 2024年1月25日的回應
Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our staff welcoming and friendly, and that the check-in process was smooth for you. It's great to know that you enjoyed the cleanliness and comfort of your room, and we appreciate your kind words about the thoughtful use of space. We're also pleased that the complimentary parking added value to your stay, and that you found it easily accessible. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable city getaway in the future!

10/10 優異

Mark

於 2024 年 1 月住了 1 晚
Mostafa 於 2024年1月18日的回應
Dear Mark,Thank you immensely for taking the time to leave us such a glowing 5-star review! We are thrilled to learn that your experience at our hotel met and exceeded your expectations.It warms our hearts to hear that our team's commitment to exceptional service contributed to your overall satisfaction. We take great pride in providing a welcoming and attentive environment for our guests, and your acknowledgment reinforces our dedication.It's fantastic to know that you enjoyed our prime location, finding convenience in the proximity to the city and Elizabeth Quay. We strive to offer a clean and comfortable atmosphere, and we're delighted that you found the room immaculate and the beds cozy.Your feedback is truly appreciated, and we are grateful for your support. It would be our pleasure to host you again in the future, providing another memorable stay. Thank you for choosing us, and we look forward to welcoming you back.Warm regards,Aurea Hotel Perth Management

8/10 不錯

Damo

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Mostafa 於 2024年1月18日的回應
Dear Damo,Thank you sincerely for taking the time to share your feedback following your recent stay with us. We are delighted to learn that your experience at our hotel was worthy of a 4-star review.It's heartening to hear that you found our staff to be accommodating and friendly; we strive to create a warm and welcoming atmosphere for our guests. Additionally, we are pleased that the central location of our hotel added to the convenience of your stay, making it easy for you to explore the surrounding areas.We are continuously working to provide a comfortable and enjoyable experience for our guests, and your positive comments regarding the cleanliness and comfort of our rooms are truly appreciated.Should you have any further suggestions or specific feedback that could contribute to an even better experience in the future, please feel free to share. We value your insights and hope to have the pleasure of welcoming you back for another memorable stay.Warm regards,Aurea Hotel Perth Management

10/10 優異

Callum

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Mostafa 於 2024年1月18日的回應
Dear Callum,Thank you immensely for taking the time to leave us such a glowing 5-star review! We are thrilled to learn that your experience at our hotel met and exceeded your expectations.It warms our hearts to hear that our team's commitment to exceptional service contributed to your overall satisfaction. We take great pride in providing a welcoming and attentive environment for our guests, and your acknowledgment reinforces our dedication.It's fantastic to know that you enjoyed our prime location, finding convenience in the proximity to the city and Elizabeth Quay. We strive to offer a clean and comfortable atmosphere, and we're delighted that you found the room immaculate and the beds cozy.Your feedback is truly appreciated, and we are grateful for your support. It would be our pleasure to host you again in the future, providing another memorable stay. Thank you for choosing us, and we look forward to welcoming you back.Warm regards,Aurea Kings Perth Management.

10/10 優異

Emma

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
The hotel staff were very welcoming and helpful throughout my 4-night stay here. The hotel is in a good location - 15 mins walk into the city and 10 mins to Elizabeth Quay. Room was very clean and beds comfortable. I’d stay again.
於 2024 年 1 月住了 3 晚
Mostafa 於 2024年1月18日的回應
Dear Emma,Thank you so much for taking the time to share your positive experience at our hotel. We are delighted to hear that our staff's welcoming and helpful demeanor enhanced your 4-night stay. It's great to know that the hotel's location, cleanliness, and comfortable beds met your expectations. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Aurea Hotel Perth Management

2/10 很差

Rebecca

於 2024 年 1 月住了 1 晚
Mostafa 於 2024年1月18日的回應
Dear Rebecca,Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the challenges you experienced, and we deeply regret that we fell short of meeting your expectations. Your insights are invaluable to us as we continuously strive to improve our services.We understand the importance of a comfortable stay, and we are genuinely sorry for any inconveniences you encountered during your time with us. Our team is committed to addressing the issues you raised, and we will be conducting a thorough investigation to identify areas that require immediate attention.We would appreciate the opportunity to discuss your concerns further and gather additional details about your stay. Please feel free to contact our customer service department at [contact information], so we can better understand the specifics of your experience and work towards a resolution.Once again, we apologize for any inconvenience you may have faced, and we genuinely appreciate your feedback. It is our hope that you will give us another chance to provide you with the exceptional experience we strive to offer all our guests.Sincerely,Rebecca Management

4/10 欠佳

Collette

伴侶同遊, 商務旅客
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Arrived at the hotel after a 4 hr trip from the country looking for a quiet meal in only to find there’s no staff for that night so took a beautiful walk to Elizabeth Quay, the game saver here. Quiet location, rooms are small with very limited space for your belongings, nonexistent in the bathroom and water exits the shower freely so cannot put your things on the floor. The light switches are black and simply cannot be read in the dim light and you end up trying all of them to find what you want, waking your partner up in the middle of the night. The air conditioner dripped, dripped, dripped even after I put a towel on the floor so turned it off and then sweltered for the remainder of the night. The TV whilst large pixelated on the live channels and useless to watch, you are expected to connect to your own devices to watch any other decent channels. The last straw was a call from reception at 1.15am to ask my name. No apologies and obviously no thought to the time and asking a name that could’ve waited until morning!! I used to stay here when it was “Sullivans”and the experience was always great. Modernising and changing a concept due to new ownership doesn’t always work and certainly didn’t here. The most positive experience was the surroundings and the price.
於 2024 年 1 月住了 1 晚
Mostafa 於 2024年1月13日的回應
Dear Collette,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable, and we appreciate your honest assessment of our hotel.We understand that your visit did not meet your expectations, and for that, we are truly sorry. Rest assured, we take your comments seriously and will address each issue raised to ensure a more comfortable and enjoyable experience for our guests in the future.We appreciate your patience and understanding. Our team is committed to making the necessary improvements, and we hope to have the opportunity to welcome you back for a much-improved stay.Thank you for bringing these matters to our attention, and we look forward to the chance to restore your faith in our hotel.Warm regards,Aurea Hotel Kings Park Management

10/10 優異

Sanar

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and modern rooms in an excellent location.
於 2024 年 1 月住了 1 晚
Mostafa 於 2024年1月13日的回應
Dear Sanar,Thank you for the glowing 5-star review! We're delighted you enjoyed your stay and appreciate your kind words about our [mention specific aspect praised]. Our team looks forward to welcoming you back for another outstanding experience.Best regards,MostafaFront Desk SupervisorAurea Hotel Kings Park Perth

10/10 優異

Mia

於 2024 年 1 月住了 2 晚
Mostafa 於 2024年2月7日的回應
Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!