I love the beds and the breakfast buffet at the Esplanade! It’s close enough to the strip for the markets and restaurants. Friendly staff.
Joanne
2025 年 6 月入住 1 晚
4/10 很差
Lloyd
与家人出行
2025 年 6 月 21 日
不满意:服务设施,清洁度
Likes :
- location of the hotel was very convenient and walking distance from the eateries and tourist spots
- breakfast was good but same menu and initially get bored if eat more than 2 days
Dislikes :
- parking is not provided by the hotel but given by a third party that cost AUD30 per day but the shutter closes at 10pm
- hotel was being renovated and our rooms were just opposite the renovating rooms. Hence, the smell of paint and noise was disturbing. Hotel staff never advised us on this
- water was not provided in the hotel rooms and we were told to pay AUD5 per small bottle of mineral water
- housekeeping was below zero. Bedsheets were not changed but just neatly put up every time. Toilets and bathroom was not clean thoroughly
- had to check out early at 1.30am. Had advised the hotel staff a day ahead about the early breakfast arrangements but the hotel staff never got back to us and on the check out time, they refused to give a refund stating that booking was made via Expedia
Very disappointed with the whole booking
Lloyd
2025 年 6 月入住 5 晚
8/10 还可以
Elijah
与配偶出行
2025 年 6 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall enjoyed our stay and would return, great location. Nice that it has two pools. some updates around the place would help, the hallways are unique... very long and spread apart.
Elijah
2025 年 5 月入住 1 晚
6/10 一般
Jon
与配偶出行
2025 年 6 月 16 日
满意:服务设施
不满意:住宿条件和设施
Great area, close to everything, staff were friendy.
Shower was leaking and had to mop up floors with towels after every shower.. a lot of mould on shower tile grout.. rooms and corridors in desperate need of painting. The shower leak and mould in shower was reported to reception but nothing was done while we were there.
Jon
2025 年 6 月入住 3 晚
8/10 还可以
Terence
2025 年 5 月 31 日
满意:清洁度
Lovely Victorian styled property. It is a little dated but charming. Great location - close to restaurants, markets, shopping and beaches. Parking arrangements, eventhough offsite, were very convenient and close to the property. Staff were very helpful.
Terence
2025 年 5 月入住 1 晚
10/10 超赞
John
商务旅客
2025 年 5 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Great stay!
John
2025 年 5 月入住 4 晚
4/10 很差
mark
2025 年 5 月 25 日
不满意:住宿条件和设施,清洁度
Friendly staff. Good location.
Inadequate cleaning with a Mouldy bathroom.
Thin walls (you hear way to much noise). Poorly maintained walls (paint missing everywhere).
Rain dripping loudly all night with half the carpet soaked in the morning. Water damaged skirting board indicates that it was not a new issue.
mark
2025 年 5 月入住 1 晚
10/10 超赞
Caroline
2025 年 5 月 23 日
Caroline
2025 年 5 月入住 3 晚
8/10 还可以
Kostas
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施
Ideal location. Comfortable, felt clean & safe.
Kostas
2025 年 5 月入住 3 晚
10/10 超赞
Erin
商务旅客
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful old building in a great location and friendly service. Plus the bartender made me a killer Margarita. What more could you ask for?
Erin
2025 年 5 月入住 5 晚
4/10 很差
Wenhua
与配偶出行
2025 年 5 月 18 日
不满意:住宿条件和设施
Central location - walking everywhere. However, inadequate staff to handle peak hours where large quantity of cruise passengers arrive and depart. Ridiculously priced for a very old and rundown hotel with out of date facilities. It's 222 Australian dollars for our first night and then 388 dollars for the night before cruise departure. We think the hotel is ripping people off. Do not stay there if you can find any other options. Uber is cheap and convenient in Fremental.
Wenhua
2025 年 5 月入住 2 晚
4/10 很差
Sarah
2025 年 5 月 12 日
Sarah
2025 年 5 月入住 2 晚
8/10 还可以
Peter
2025 年 5 月 6 日
满意:住宿条件和设施,服务设施
Clean and secure
Peter
2025 年 2 月入住 1 晚
10/10 超赞
Stephanie
2025 年 5 月 6 日
Stephanie
2025 年 4 月入住 1 晚
6/10 一般
Sonja
与配偶出行, 商务旅客
2025 年 5 月 3 日
满意:员工和服务
It old it’s drab and for the price pretty bad to be honest the rooms need to be upgraded
Sonja
2025 年 4 月入住 5 晚
4/10 很差
Rosalyn
2025 年 4 月 30 日
Rosalyn
2025 年 4 月入住 5 晚
10/10 超赞
Pam
与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous property. Highly recommend when staying in Freo.
Pam
2025 年 4 月入住 3 晚
8/10 还可以
Felicity
与家人出行
2025 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
My room wasnt ready at checkin and was notified when it was ready i had to ask about it 1hr and half later and didnt get the free drinkswe were entitled to on the app. Our room wasnt the right one i booked either
Felicity
2025 年 4 月入住 1 晚
6/10 一般
Neil
与配偶出行
2025 年 4 月 19 日
满意:员工和服务
The hotel is well situated and enjoys nice views of the park in front. The exterior of the hotel suggests a grand old hotel, but unfortunately the interior fails to match. Whilst the foyer is nice enough, the rooms are very tired and dated.
During our stay, there was evidence of decorators working to freshen up the rooms, but left a strong smell of paint.
I think that more than a lick of paint is required, as the bedroom furniture and bathrooms were long past their best.
The property is in need of some maintenance and repairs. The location is great facilities are good. Our room was comfortable but the bathroom ceiling was mouldy, carpet needed vacuuming cobwebs rust and lots of cracks outside on balconies and verandahs. Just needs some TLC Didn't receive anything much for being a vip hotel.
Angela
2025 年 4 月入住 3 晚
10/10 超赞
Verlette
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent overall.
Verlette
2025 年 3 月入住 4 晚
4/10 很差
James
与配偶出行
2025 年 4 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
Room bathroom old, screw sticking out floor. Room walls black marks and aircon control faulty
James
2025 年 4 月入住 2 晚
8/10 还可以
Kia
与家人出行
2025 年 4 月 5 日
满意:员工和服务
不满意:清洁度
Nice location - close to lots of restaurants, bars and shops as well as the harbour. Staff were very friendly and accommodating.
Rooms are a bit tired - there was a used bandaid stuck to the bathroom floor from previous guest (was kinda camouflaged from the tiles) and there was no complementary water bottles in the room so we had to walk 10 mins to find a 7-11 to buy water.
Beds were comfortable and I liked the streaming function option on the tv.